Sunday - Thursday 12:00-Midnight
Friday/Saturday 12:00 - 01:30
- Disabled Access
- Private Dining
- Families and Children Welcome
- Free Parking
About Haute Dolci Star City
Haute Dolci, Birmingham, Star City, giving you the opportunity to experience luxury. Located next door to Adventure Island Mini Golf. The designers have created a fashionable interior flourishing with pastel pinks and mahogany browns, ransporting diners into a wonderland of comfort, beauty and seductive flavours.
Moreover, the elegance and style doesn’t end with our sumptuous interior. The same creativity extends to our kitchen, which creates an endless stream of masterpieces. Let yourself be charmed by a constantly changing range of sweet delights and take some time out from whatever brings you to Star City. Haute Dolci® is the ideal place to break up a shopping voyage or for a romantic meeting. It could be just what you’ve been waiting for.
I reserved for 4 people however when we arrived every table was taken except the large booth which is for very large groups (7) and we were told we weren’t allowed to get the smaller booths although new customers who didn’t reserve were allowed to go to the smaller booths.
When someone books a reservation. Ensure the table is ready for that booked time please. Instead of expecting them to wait outside in the freezing cold.
I love it here, went for my last supper before 2nd lockdown. The experience was outstanding! The food was delicious, the staff were incredible. Hope to see you all soon and be back for more dessert
Brilliant most delicious desserts
Amazing service, perfect delicious desserts, we shall definatley be back
Everything was perfect
The place looked beautiful and luxurious. However the member of staff that served us was rude and arrogant. There were no other customers in the cafe but we did not feel welcomed the very moment we walked in. He would come and keep asking if we were finished when we clearly were still eating. He slammed some of the drinks down on our table, we asked if you do NHS discount and as you can see from our time of booking we were actually eligible for 10% discount as stated on your website, but he abruptly said no, before we could even finish our question.This gent that served us, on that day was wearing a light green/blueish tie, white shirt and black trousers and black hair. I can honestly say I have never felt so disgusted and disappointed from a place. I will unfortunately won't be returning as it was a waste of my time and money.
Great menu, fantastic service, lovely and clean,social distancing adhered to.Will definitely be going back soon.
Wasn’t even open
Fast service, seated straight away. Staff has correct PPE! Amazing dessert!
The tables are too big in the booths. Desserts were bought out in 5 mins of ordering. Didn’t have all the selection of tea or coffees. Cafe latte chai was awful. However, the waiter who served us was nice but it’s not somewhere I will be revisiting
Glamorous place however The desserts and drink were returned as they were not nice nor made according to the description in the menu. Very disappointing experience.
The staff were really polite and friendly and the dessert was really nice
Although we placed a booking online, we had to wait for a further 30-40 minutes to get a table. We weren’t provided with any notification that they are not accepting reservations and was left to wait outside in the rain. The staff refused customers from waiting in the store which was ridiculous as there was space to wait inside. The service was terrible. Staff were very dismissive and abrupt. They did not have the chai latte that was advertised on the menu. I will definitely not be returning to this branch ever again.
The service is absolutely disgusting , I had booked a table for my younger sisters 18th birthday but had been told we had to wait in a que for up to an hour , even though we had booked online , the manager had told us that booking online is not available for the whole month , if that was the case why was it up online , not even a email had been sent to cancel the booking but a confirmation email instead , this place is extremely unprofessional and had ruined a birthday. I WONT BE VISITING AGAIN !
Terrible service was waiting an hour for a waffle so I cancelled it, they gave me the waffle without cutlery and came back 10 minutes with it so I asked to return it as it was cold. Not happy at all. Booked a few days ago was very excited but then they said they don't take reservations. The brownie I bought was a small tiny brownie which was £4
the food came quickly but didn’t taste good , the waffle was very dry and the seating was very tightly packed
good food and nice place to visit with family. picture worthy. however service is really bad as workers seem like they don’t know what theyre doing and its hard to explain stuff to them.
Beautiful decor, lovely desserts, great ambience and excellent customer service 10/10
Resavation was made but still had to queue for 35mins because no table was avaliable. Staff wasnt taking orders had to ask 4 different ones to take order, that 'yeah sure 1minute' never came. Food was ok nothing mad special.
Staff were lovely and very welcoming
Staff very friendly. Place very clean. Good safety measures put in place regarding COVID.
Amazing place for dessert. Staff were super friendly and just loved the whole look and feel of the place