Haute Dolci - Leicester

84 Granby Street, Leicester, United Kingdom, LE1 1DJ
Restaurant info
Opening Information

Monday - Thursday: 12:00pm - 12:00am
Friday & Saturday: 12:00pm - 1:00am
Sunday: 12:00pm - 12.00am
Last orders 30 minutes prior to closing.

Facilities
  • Disabled Access
  • Private Dining
  • Families and Children Welcome
Menus

About Haute Dolci - Leicester

Finest dessert restaurant in Leicestershire dedicated to bringing the most luxurious and quality desserts expertly crafted to the market.

Cuisine: Dessert
Dress Code: Smart Casual,No Football Colours
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
63
4 Stars:
17
3 Stars:
6
2 Stars:
8
1 Star:
4
Visited On Saturday, 18 May 2019

I have been twice the first time I got really good service and had not pre booked and on a weekday lunch time. The 2nd time I came with a bigger group and pre booked and in the booking stated it was for a birthday. On arrival the tables for us were 2sets of tables apart so we wouldn't be able to sit together no choice or alternative offered. We had to ask for a booth and as a few of us we were squashed. The VIP bit not being used or booked we could not have unless pay premium which if being used or booked fair enuff but not being used could have been offered especially as at time of booking no one came back to me and stated it would be 2separate tables. I personally felt I am paying for the decor and wouldn't rush back. No one asked who's birthday it was I had to make a point and we weren't expecting anything special but it's the small touches which other not so posh or expensive places would have offered or gone that extra bit. Plus no kids menu or prices. Somewhat disappointed and think Johnny custard or a number of other places even bru are better it's nice to have nice decor but taste price and service are more imp

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Visited On Tuesday, 14 May 2019

Dessert were great, great decor and atmosphere. Unfortunately there were not enough staff working so service was slow and mistakes were made.

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Visited On Sunday, 12 May 2019

Visited with a group of friends, Amazing service from all the staff from the moment I walked in, we were greeted well by the manager in a suit. I had a pushchair with me and they sat us so I could fit my pushchair comfortably besides me and offered me a high chair. One of my friends was vegan, they explained the menu and made some good recommendations. Desserts were great and presented well. Would definitely recommend if your looking a bit of class with reasonable prices and friendly service

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Visited On Saturday, 04 May 2019

I love coming to haute dolci. The restaurant is beautiful and is very classy. But this time we came the service was really bad. One of our desserts came and we then had to wait 10minutes for the other two. We asked for 4 glasses of water 5 times and then when they finally came they put down 3 glasses and then gave the other glass to another table. The service was absolutely shocking.

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Visited On Thursday, 18 April 2019

A really nice desert place

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Visited On Sunday, 14 April 2019

.

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Visited On Saturday, 13 April 2019

Owen was an excellent host!! We were very impressed, and enjoyed the food and experience immensely. Thank you!

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Visited On Friday, 12 April 2019

V.good

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Visited On Thursday, 11 April 2019

Dessert wan brilliant and iv tried alot of dessert shops, travelled from birmingham to guve it a try and was worth it

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Visited On Saturday, 06 April 2019

I didn’t enjoy my food it was cold and tasteless the hot chocolate was nice but it was also not hot the place is beautiful the staff are helpful but the food could be better quality.

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Visited On Saturday, 06 April 2019

Simply AMAZING! Very good customer service ,delicious dessert and not expensive at all. Will strongly recommend,

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Visited On Sunday, 31 March 2019

Not as great as a our previous visit but still enjoyed. One dessert was given with strawberry sorbet instead of hazelnut icecream which we had to get corrected so one person was waiting. In private dining area feel like guests are forgotten about- would have definitely ordered more drinks etc if someone had been over. Young lady very polite and helpful though. Paid £20 to reserve online which sometimes isnt convenient if you are going with friends on this ocassion it was fine - that didnt get taken off our bill until mentioned again though. The rest of the desserts were as ordered & tasty.. place is well decorated :)

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Visited On Monday, 01 April 2019

Great service , great food , very nice and romantic , by far the best dessert place.

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Visited On Sunday, 31 March 2019

Lovely experience!

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Visited On Sunday, 31 March 2019

Excellent service

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Visited On Wednesday, 06 March 2019

The desert was tasty as well as one of the drinks we had. One we arrived we waited for around 5 min which I dont like cos we already have the reservation . The Macaron box wasnt available so they put 40 pounds as a credit in dolci card which is a waste of mony they should return this money to my card or privide the Macaron its self as it seems inprofessional .

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Visited On Saturday, 23 February 2019

There was no vegan or eggless options at the time of visit, the waiter was very polite and apologetic

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Visited On Tuesday, 19 February 2019

Nice desserts. But would be good if there was a wide variety of icecreams and sorbets. A great place and excellent service.

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Visited On Thursday, 14 February 2019

We had the 40 valentines package ummm not 100 percent sure if you receive macaroons with this package but it was certainty not included when I booked I was told that’s included but it was a nice night . Service by Owen was impeccable best member of staff they have by far

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Restaurant Response

Hi there, please can you kindly send a message to [email protected] in regards to your Valentines query as they will be able to assist you further on what was included within the packages :) We shall be sure to let Owen know of your kind words towards him and I am sure he will be delighted to hear your feedback :D. Kind regards, Haute Dolci

Responded On Thursday, 07 March 2019
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Visited On Wednesday, 13 February 2019

Best dessert place I have been to. Very sophisticated and lovely staff

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Visited On Wednesday, 13 February 2019

Fantastic decor and Owen’s customer service exceeds exceptional, most welcoming and people centred. The presentation of the desserts is absolutely amazing

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Visited On Wednesday, 06 February 2019

Absolutely love the interior

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Visited On Monday, 28 January 2019

We received a very warm welcome and everything - service, food and drink was excellent all done with a friendly smile .

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Visited On Saturday, 19 January 2019

So I booked this place for my 20th birthday, me and 4 of my friends went. Everything was going lovely until I had a glass full of chocolate milkshake smashed over me and then when the manager came back over with the waiter who had done it, the waiter publicly tried to blame me in front of all the customers and my friends. We were then moved to another private dining booth while they cleaned up the broken glass and mess. The manager then moved us out of our private dining booth to a table in the middle of establishment and by this point our food was cold and we’d all lost our appetite. The manager then tried to amend this poor customer service and constant moving around by giving us melted chocolate in a cone. I will not be returning and I strongly advise that you find another dessert parlour to dine at this was one of the worst poor customer service experiences I’ve ever had!

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Visited On Friday, 11 January 2019

Great selection of desserts. The venue and decor inside is also lovely.

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