Hardwick Hall Hotel
Lunch in The Hardwick Bar is served Monday - Saturday from 12:00 - 18:00
Sunday Lunch is served 12:00 - 15:00
Afternoon Tea is served
Monday to Saturday 12:00 - 18:00
Sunday 16.00-18.00
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About Hardwick Hall Hotel
Hardwick Hall Hotel is the perfect venue for dining in luxurious surroundings. The hotel is ideally situated just off the A1(M) and A19 in Sedgefield, not far from Middlesbrough, nestled in the beautiful County Durham countryside and surrounded by the magnificent Hardwick Country Park with ample free parking on site.
Afternoon Tea is served daily 12.00-17.00 and Sunday 16.00-18.00
Availability
Staff were friendly and very attentive
We arrived on time and were shown our seats. When we came to order one of the party wanted the 20oz ribeye and was told that was the only thing that was not available. We all ordered porterhouse steaks (3) and starters. We received our starters and then were told that the porterhouse steaks were not available after all as they were not up to standard ( which from what followed us questionable). We were asked to order anything else. We wanted T bone as alternative but were told that they were not available. We ended up with 2 fillets and a sirloin which were OK but the chips were burnt. We didn’t complain at the time as we were expecting a shortage of chips as well. To have one main thing missing from the menu is bad enough but 3 is not good enough for a good restaurant. To say we were disappointed is an understatement. The service was also slow which was surprising as there were only 3 tables occupied (we are still waiting for the vinegar) We waited 10 minutes at least to pay the bill and had to search for people in the end. We have been to this restaurant before and the one in your sister hotel at Ramside and always enjoyed. This experience has left us wondering whether we would come back and certainly not to Hardwick. It was a most disappointing experience. We were offered a conciliatory free round of drinks but would certainly have preferred just to pay for what we wanted and not for our 3rd/4th choice of steak.
We really enjoyed it! The service was brilliant. Thank you.
The service is as always first class. The staff are always so polite and efficient. The atmosphere is so warm and welcoming. A truly traditional Hotel set in beautiful grounds.
Booked in for 4pm and not served until 4.30 which was disappointing as I had confirmed attendance day before for 4pm however the afternoon tea was very nice with good selection of savoury and sweet items and great value for money.
I never have left a bad review and I have live and worked all over the world. On booking we advised that there was allergy sufferer on the table and this was passed the the kitchen and the staff thought if was funny and made a joke about it and asked what would happen. The kitchen did not have knowledge of the food 14 everyday allergens they were cooking and could not produce any required label ingredient list as this is law. You are lucky we are not going to make a legal complaint as we were very unwell due to soya that was not said to be in the food. And the male waiter granted at one of the female members of the party thinking it was funny and barked at her to move out of the way. To the other staff amusement. Then we waited 45 minutes for our Bill so had to pay at the Bar and was not even shown the Bill just told the price not even told goodbye as the young lad was to busy talking to his girlfriend behind the bar. Total shambles
Wonderful food and staff
My friends and I had a lovely afternoon tea at Hardwick Hall. The food was lovely. Would definitely recommend. Very reasonable priced too.
Amazing food, excellent service, my friends enjoyed their 'surprise' very much. We will certainly be back
Lovely meal with excellent service and a great atmosphere
All what we were expecting and more. Only comment I would make was to update your online site as the menus are incorrect and outdated
Excellent service !! Hope to book again soon.
I booked afternoon tea for my friends birthday and a celebration of 1 year to go until she gets married in the floral chapel at hardwick. The two lady’s looking after us were amazing they literally could not of done enough for us, the afternoon tea was absolutely delicious also! Probably one of the best Iv had! Will definitely be returning sooon! Thank you :)
Stunning grounds, especially now during the autumn :) Afternoon tea for two was great. Friendly service and food was nice.
A lovely relaxed atmosphere with friendly welcoming staff.
We had a brilliant afternoon The team were very attentive and the afternoon tea was delicious and excellent value Thank you
Excellent evening
We have been for afternoon tea 3 times now and it never fails to impress 😊😊
Excellent food and fanatic service
Really friendly staff and high tea was lovely
We had a lovely meal with a really nice bottle of wine, we really enjoyed the piano player and the service and food was first class😁
Service was brilliant to start with, until we'd had our main course, then staff just seemed to disappear, and those few that remained looked flustered, as the restaurant became full. We then had to wait over an hour before our plates were taken away, and we received our dessert. It wasn't just us; other diners had to wait ages before orders were taken, and there were problems with food being brought out. There were other events going on in the hotel; perhaps staff were being diverted to them instead? Such a shame, as the food was delicious, and the setting was lovely.
Had a lovely afternoon tea with friends. The food was deliscious and presented on lovely china. We were sat in the beaurifully decorated bar and the two staff serving us were friendly and attentive. I will definately be visiting Hardwick Hall Hotel again.
Lovely welcoming staff and a nice relaxing atmosphere
Lovely afternoon tea, good seating area to accommodate wheelchair. Staff helpful but not over attentive- just right Only improvement I could suggest would be a choice of tea type