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Hanlan's Restaurant

3105 Surfers Paradise Boulevard, Surfers Paradise, Australia, 4217
Restaurant info
Opening Information

Hanlan's Restaurant is open daily for breakfast from 6.30am to 10am and for dinner from 5.30pm to 9pm.

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About Hanlan's Restaurant

Located on Level 1, our restaurant offers diners daily buffet breakfast and an a la carte menu as well as a succulent seafood buffet featuring fresh & delicious prawns, oysters, crab, international cuisines and sumptuous desserts.

Cuisine: Seafood
Dress Code: Casual
Price point:
$ $ $ $ $

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Visited On Wednesday, 15 August 2018

Not much food to eat if you need to pay for $69. The only spotlighted food are prawns and oysters only , others are very so so if you say it is a seafood buffet

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Visited On Sunday, 05 August 2018

ran out of our beer we liksd.. A la carte menu not as comphensive as it was on last visit.

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Visited On Saturday, 07 July 2018

really disappointed with the dinner. was supposed to be a highlight of our holiday. we love seafood. the prawns were rubbery. no ice cream. no kids selection. very little for a smorgasbord buffet. nothing like other Novotel seafood buffet I've been to.

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Visited On Saturday, 30 June 2018

The staff were very friendly and attentive. Service was great. We had the buffet - not much variety especially for kids. The buffet could be more extensive and cater for kids a little better.

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Visited On Saturday, 23 June 2018

Food was delicious and fresh. They were quite under staffed, we had to wait a while to be seated then wait a while to pay our bill. Definitely worth booking ahead.

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Visited On Friday, 01 June 2018

Great food

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Visited On Saturday, 19 May 2018

The service was excellent, the quality of food was also excellent I just think a little more variety of seafood would make it better value.

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Visited On Saturday, 12 May 2018

Would be nice to see Roast beef or Roast Chicken on the buffet mains. But overall throughly loved it and felt really nice to know the staff care about those little extra special occassions and brought me out a birthday cake. Thankyou for the awesome experience xxx

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Visited On Saturday, 12 May 2018

This was one of the worse meals we have ever had at a Novotel. We were ripped off so disappointed and it was our wedding anniversary as well. Really not happy

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Visited On Sunday, 06 May 2018

Prawns brilliant. Great service. Deserts acceptable. Very enjoyable.

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Visited On Saturday, 05 May 2018

The atmosphere was very dull and uncomforting. We ordered the seafood buffet but there was only three seafood options; prawns, oysters and mussels. Prawns and mussels were great, but the oysters didn't seem fresh. It was pretty much a Sizzler with fewer options. Dessert options were very limited and there was no ice cream

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Visited On Friday, 16 March 2018

We had a lovely evening. Food was lovely and good variety. Would come back.

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Visited On Thursday, 01 March 2018

THE STAFF WERE EXCELLENT

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Visited On Wednesday, 14 February 2018

The service was great. Very friendly staff. The food selection for the buffet was limited and pretty average apart from the prawns, they were lovely. The restaurant itself had a tired feel and was not the quality that I was expecting. The toilets were dirty.

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Restaurant Response

Hi Kateina Thank you for your Feedback, I have share your dining experience with the team. The Executive Chef has taken your feedback on board and is currently working on new menus for the restaurant. Kind REgards Tina Leigh Food & Beverage Manager

Responded On Monday, 26 February 2018
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Visited On Thursday, 01 February 2018

Should have ice cream machine to go with desert

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Visited On Saturday, 20 January 2018

Excellent Value, loved every thing on the buffet. Seafood was great, very impressed. Look forward to going back

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Visited On Sunday, 24 December 2017

Super service accueil au top bien mangé

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Visited On Thursday, 04 January 2018

Had a very nice dining experience as expected from an Accor establishment. Friendly, helpful staff and wonderful ambience complement the experience. Food selection great as well. Not much to complain about. Will certainly return.

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Restaurant Response

Thank you for your positive feedback, we hope to see you again soon.

Responded On Thursday, 11 January 2018
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Visited On Tuesday, 26 December 2017

Great food great service all exellent

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Restaurant Response

Thank you John for your Feedback, it is great to see you enjoyed your dining experience at Halan''s restaurant. We hope to see you again in the future.

Responded On Tuesday, 02 January 2018
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Visited On Friday, 22 December 2017

Too less seafood to choose from. Even if hot food, too less to choose from as well. And can't believe after dining here, there is no free parking offer.

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Visited On Thursday, 21 December 2017

The roasted pumpkin soup must be the best I have ever had the pleasure of eating. The pork was as good as any I have eaten. Thank you.

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Visited On Saturday, 16 December 2017

We found the buffet dinner to be VERY disappointing. It was advertised as "Seafood buffet" and the only seafood was fresh prawns and oysters. There was no bugs no crab and nothing else seafood apart from some smoked salmon. It really was a BIG disappointment. Additionally, the desert buffet was substandard with no ice cream ?? I asked and was told that ice cream isn't part of the buffet and I couldn't order any as a "side" or an extra. I found this surprising as there was jars of M'M's and marshmallows and the kinds of lollies you would put on top of ice cream (for children). The desserts were generally dried out and there really needs to be another means of having boiling water for cups of tea instead of a plunger air pot ?? The water was lukewarm and I had to ask the kitchen to bring me a pot of boiling water. Why can't you get one of the coffee machines to have a boiling water function as well ?? Surely thats simple. It just isn't good enough when you are at a buffet and can't even get a hot cup of tea. I thought for $59 per person the buffet was WAY over priced. Staff were friendly and prompt to clear plates - no complaints there. But overall would only order off a la carte menu if I even came back. I think you could really improve the seafood selection by offering more choice and improve the dessert bar selection to include ice cream and perhaps some cones, fix the hot water/boiling water issue and then you could even put the price up per person, but the way it is - people won't return after one visit. I won't.

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Restaurant Response

Dear Patricia, To start with, I would like to thank you very much for providing such a complete and honest feedback. Regarding the seafood availability, as well as the fresh prawns, fresh Pacific oysters and fresh Green Lipped mussels, our Executive Head Chef is currently negotiating another variety of fresh seafood with our suppliers and we will soon find out the outcome. Regarding the dessert selection, our new Food and Beverage Manager who only joined our management team last week has already updated our hot beverages selection with two state of the art Nespresso coffee machines and is also talking about refreshing our dessert buffet. On a good note, I am glad that you enjoyed the professional service provided by our friendly team. Nevertheless, I would like to sincerely apologize for your disappointing evening and hope that you will consider trying us again as we are challenging ourselves to improve the overall value of our seafood buffet dining experience. I thank you again for the feedback. Alain Food and Beverage Assistant Manager

Responded On Wednesday, 20 December 2017
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Visited On Friday, 15 December 2017

Very hot inside and needed more air con Dining room untidy Staff extremely friendly and helpful Food and drink excellent Would go again

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Restaurant Response

Dear Gavin, Every feedback represents a great opportunity for us to improve our service so we thank you very much and we will communicate your views on the air conditioning to our chief engineer. Thanks again for choosing Hanlans restaurant and hope to see you again soon. Alain, Food & Beverage Assistant Manager

Responded On Wednesday, 20 December 2017
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Visited On Saturday, 18 November 2017

Enjoyed breakfast.

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Visited On Friday, 27 October 2017

The staff were very friendly and the food was great. If I was to offer some feedback on an improvement would be that the ambiance was quote somber and dull atmosphere.

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