Handley's Brasserie @ The Suites Hotel

Suites Hotel & Spa, Ribblers Lane, Knowsley, United Kingdom, L34 9HA
Restaurant info
Opening Information

Daytime Menu 11:30-6pm | Evening Menu 6pm - 9:30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Handley's Brasserie @ The Suites Hotel

A cosy, welcoming environment with outstanding food, lovingly prepared

Cuisine: European
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
36
4 Stars:
15
3 Stars:
12
2 Stars:
6
1 Star:
4
Visited On Saturday, 11 January 2020

Friendly staff and excellent quality food.

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Thank you for your review

Responded On Tuesday, 14 January 2020
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Visited On Tuesday, 07 January 2020

Have eaten here on several occasions with work.... generally food is good as is service but struggle to understand why there always seems to be issues with speed if service. Waiting 40 minutes for mains is not good. Fab breakfast buffet... but again don't order poached eggs unless prepared for a long wait

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Restaurant Response

Thank you for your review I would like to apologies over your wait on food I will discuss the matter with our kitchen team and hope to see you in the future

Responded On Tuesday, 14 January 2020
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Visited On Monday, 06 January 2020

Good food, excellent service.

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Thank you for your review look forward to seeing you again

Responded On Wednesday, 08 January 2020
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Visited On Thursday, 02 January 2020

Totally disgusted with the service & menu Value for money No Staff need to pay more Attention to there customers

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Restaurant Response

Thank you for your review we are disappointed to hear you was unhappy if you wish to discuss the matter further please contact me on [email protected]

Responded On Wednesday, 08 January 2020
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Visited On Wednesday, 01 January 2020

Absolutely amazing food and first class service

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Thank you for your review look forward to seeing you again

Responded On Wednesday, 08 January 2020
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Visited On Thursday, 26 December 2019

We didn't register the names of the waiting on staff, but they were both very polite, efficient & attentive. The meal was nice & good value for money. The restaurant was very quiet with only ourselves & one other table of 4 booked, so there wasn't much atmosphere. The restaurant was nicely decorated and comfortable, albeit a little cold. This could have been down to it being Boxing Night & the hotel was very quiet with only 30 residents, so the heating could have been restricted for this reason. This is only a minor point, as it did not affect our stay, which was very enjoyable. We would definitely recommend and stay again.

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Visited On Thursday, 19 December 2019

Lovely lunch. Never visited and been disappointed 👍

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Visited On Friday, 13 December 2019

The food we had in the restaurant was really good. And the service team where attentive, the only reason I have given just 3 stars for service was that they where too attentive. The starters and mains came out too quickly, and we where asked 3 or 4 times to order desert. Just need to slow it down a bit.

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Visited On Saturday, 07 December 2019

I had a very enjoyable meal and was served by helpful waiting staff who took time to understand what I wanted the food was excellent and attractively served. Thank you!

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Visited On Saturday, 23 November 2019

convenient. Food presented well but taste didnt match the presentation and way to overpriced for portion size and quality/skill of preparation. Very few veggie options

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Visited On Thursday, 28 November 2019

Great staff. Quiet the day we visited but a lovely relaxed restaurant. Food and drinks were plentiful and tasty.

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Visited On Saturday, 16 November 2019

Food was stunning which was a surprise

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Visited On Saturday, 16 November 2019

Loved the food, service was good, shame about the loud lot in the bar but that wasn’t the restaurant’s fault - maybe in the evening dipped lights may make more of a gentle atmosphere

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Visited On Saturday, 16 November 2019

Lovely food and great staff

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Visited On Friday, 08 November 2019

Food was amazing. Staff very welcoming and great service.

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Visited On Friday, 18 October 2019

Very small portions Very limited menu

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Visited On Monday, 07 October 2019

Very slow service

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Visited On Monday, 07 October 2019

Food was nice, but Steak was chewy and had quite alot of fat.

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Visited On Monday, 30 September 2019

Good quality evening meal though breakfast extremely poor. Fried eggs awful, average quality bacon and sausage, all tasted as if they had been sat for a while. Breakfast needs to be fresh, ditch the buffet style.

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Visited On Sunday, 29 September 2019

Had a wonderful evening at Handley’s Brasserie, food was lovely and the service was great, will definitely be back soon.

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Visited On Wednesday, 25 September 2019

As we were staying at The Suites, my colleague and I booked dinner at Handley's. I ordered Red Snapper: it arrived shrivelled and on a bed of flaccid noodles. It was very tough and tasted as though it had been taken from a freezer and then grilled for too long. My colleague ordered steak: it too was tough and stringy and he could not finish it. Despite the fact that the restaurant was (unsurprisingly) empty, the service was slow and the staff inattentive. I ate at Handley's several times last year and although the food was never going to earn a Michelin star, it was reasonably tasty, though expensive. As a result of our experiences in Handley's - and some other issues relating to one of our rooms (damp yellow stain on the duvet) - we have decided to go elsewhere when we return to Liverpool next month.

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Visited On Sunday, 22 September 2019

I guess a little short staff as a last minute booking by a large group of Japanese tourists meant short staffed re waiting on service.

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Visited On Friday, 20 September 2019

Was put in the quietest area of the restaurant and there was a lack of knowledge off staff

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Visited On Wednesday, 18 September 2019

Food took a long time to arrive but was OK. Some of it was a bit cold. On finishing main we were asked if we wanted the dessert menu, which we did, but 25 minutes later it still hadn't arrived and it was getting late so we left.

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Visited On Saturday, 14 September 2019

Good food and service.

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