Handley's Brasserie @ The Suites Hotel

Suites Hotel & Spa, Ribblers Lane, Knowsley, United Kingdom, L34 9HA
Restaurant info
Opening Information

Daytime Menu 11:30-6pm | Evening Menu 6pm - 9:30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Handley's Brasserie @ The Suites Hotel

A cosy, welcoming environment with outstanding food, lovingly prepared

Cuisine: European
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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53
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28
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19
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14
1 Star:
6
Visited On Tuesday, 08 December 2020

Friendly helpful service

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Visited On Saturday, 31 October 2020

We came on 31st...we had lunch there the staff were friendly enough again on the slower side of things like taking orders then coming back to take drink orders then taking a good 10mins to make 1 latte lunch was nice and enjoyable. We had booked the package for Halloween so booked our dinner reservations. When we go there it seemes we were not booked on the halloween part and just the normal part. Staff made up a table but there was no atmosphere what so ever. Supposing it was for the kids it was boring felt like we had missed everything and caught last orders. Staff seemed on a go slow. The menu options for adults was pretty poor. Was told we was allocated 22.50 each adult. The steak was 18 so not enough for a starter or desert even though it was advertised as a 2 course meal. If u wanted the 2 course it was pick the 2 cheapest items... which is not to everyone's liking. Asked for the steak well done. The waiter said he will ask for it not cremated but not bloody. Great we thought. Also asked for it to be just steak and chips no mushrooms or anything else. Both came out with the works which we had to scrape off onto an empty plate. 1 came out like a rubber ball the other cut down middle was still red inside but I didnt mind as I didnt want it to be like the other. No steak knives offered. I had to stand up to cut my mums steak for her. Ok we didnt complain at the time as it seemed like slow service so didnt want to wait the little one was bored.Couldn't ask a staff member as they were either talking to someone or not there. One thing I will say chips are amazing. Breakfast...we filled in the form to say what we wanted.... croissant cereal then the hot food. We just sat down got our cereal and they brought the hot food. We looked at the waiter and gestured we had only just sat down with cereal and he put the food on the table and walked off. Had to ask another staff member to take back to the kitchen to keep warm or something as we was not ready yet. They did just that kept it warm for a good 10 mins. Bit disappointed least they could have done is put fresh food on the plate. I was expecting a bit more atmosphere for Halloween for the kids but it was 2 lanterns on the table one had a light that barely worked other didnt it just felt half hearted and just disappointing.

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Visited On Saturday, 24 October 2020

Gorgeous food. Friendly and helpful staff. Lovely restaurant to eat at

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Visited On Tuesday, 13 October 2020

Very helpful and friendly staff working with difficult covid restrictions. Food was excellent. Room a little tatty in places but would stay again.

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Visited On Monday, 05 October 2020

Very helpful staff in difficult circumstances

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Visited On Friday, 25 September 2020

Very pleasant efficient and relaxed.

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Visited On Tuesday, 22 September 2020

Greeted at the entrance of restaurant seen to our table. Food was lovely we had a burger and a club sandwich. Drinks we had soft drinks so your normal soft drinks really. There wasnt really an atmosphere as there was only me and my partner in there.

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Visited On Monday, 14 September 2020

I have eaten at Handleys on many occasions and have never been disappointed with the food or service

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Visited On Wednesday, 09 September 2020

The parfait starter was dry and not enough toast and the salads were not the best.

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Visited On Saturday, 29 August 2020

On arrival when seated we wasn’t made aware of certain products missing off the menu until we came to order them my husband ordered the gammon to be told it wasn’t actually gammon but a thick cut ham..I ordered the steak frites medium it was over cooked which was a disappointment our children had pizza again they didn’t really eat it.. on asking us if we wanted puddings we said yes we looked at the menu as we started to order our puddings we were told there was no ice cream or chocolate fondant so with two young children there was no other option apart from sorbet again this was not stated what flavour even when brought to the table we was not informed it wasn’t the best experience.

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Visited On Thursday, 27 August 2020

Lovely afternoon, staff were very friendly and a very calm peaceful atmosphere... We will be returning

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Visited On Wednesday, 26 August 2020

We have stayed at the Suites Hotel and dined at Handley’s multiple times but unfortunately this visit was poor. Our food was sent out incorrect for our sons but rather than send back we kept as they were hungry from a long journey. After finishing our main course we waited over 40mins for the table to be cleared and were never offered the dessert menu despite asking four times and we were the only customers in the restaurant at the time. We paid and left and upon checking out our bill had been added to our room as well ! Overall the experience has now made us feel that we will stay, and dine elsewhere when visiting Liverpool now which is a shame as our other stays have been good.

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Visited On Wednesday, 26 August 2020

Had afternoon tea which was lovely. The staff were really nice. Have booked to go again.

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Visited On Wednesday, 26 August 2020

We had a lovely afternoon in a warm and welcoming atmosphere. The staff were very helpful and cheerful. The food was delicious, I would definitely recommend this dining experience.

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Visited On Tuesday, 25 August 2020

Delicious afternoon tea lovely service and surroundings .

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Visited On Monday, 24 August 2020

Very basic menu. Desert was not fresh

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Visited On Monday, 24 August 2020

Service was outstanding the staff were friendly and helpful nothing was too much trouble for them

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Visited On Wednesday, 19 August 2020

my order cam without the chicken breast on just the rice, by the time they had cooked the breast pieces I had eaten more than half my rice before it went cold

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Visited On Saturday, 22 August 2020

The prices for the food and drinks are way to expensive

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Visited On Saturday, 22 August 2020

Food was amazing and service was excellent. Favorite hotel to dine/stay by far.

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Visited On Wednesday, 19 August 2020

All good.. staff lovely

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Visited On Monday, 17 August 2020

Food was delicious. Staff were very friendly, but found we had to get their attention when we needed anything, even drinks, no one came to see if we needed drinks at any point.

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Visited On Sunday, 16 August 2020

Limited choice on menu. One course option is expensive, overall food quality is quite good

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Visited On Wednesday, 12 August 2020

During my time spent in the restaurant, tables remained uncleared & food left on the floor. Also of greater concern were the arrangements for social distancing at the entrance to the restaurant. The one access way was used for diners to arrive, queue for tables & leave the restaurant, which presented a situation were social distancing was impossible. At no time were any guests wearing face masks. For this reason I will not be returning to the hotel any time soon.

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Visited On Thursday, 13 August 2020

Lovely restaurant, evening meals were much nicer than breakfast however the staff have coordinated things perfectly given the circumstances

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