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Hancock's Maidstone

58 Earl Street, Maidstone, United Kingdom, ME14 1PS
Restaurant info
Opening Information

same as chatham

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome
Menus

About Hancock's Maidstone

Great American food including home smoked ribs & chicken, steak, burgers and much more, with over 50 cocktails to choose from plus a great selection of American craft beer. Come & be part of the family!

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
5 Stars
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5 Stars:
25
4 Stars:
11
3 Stars:
9
2 Stars:
7
1 Star:
2
Visited On Sunday, 17 February 2019

Service was amazing and food was great too. Felt very welcomed

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Visited On Saturday, 16 February 2019

Brought the family for dinner last night, the service was excellent and the food really good quality and very tasty

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Visited On Thursday, 14 February 2019

Our waitress was absolutely outstanding, lovely and bubbly. Not sure on her name I think it was Shan, adored her! Food was also great!

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Visited On Tuesday, 12 February 2019

Excellent service through out. Very clean.

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Visited On Sunday, 20 January 2019

Great place for family . Lots of choice on menu, very friendly staff. Definitely be going back

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Visited On Sunday, 06 January 2019

Good food, good service, will be back.

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Visited On Monday, 31 December 2018

Restaurant was empty, beer was warm mocktails were un drinkable. Waiter was totally confused with with 2 for the price of 1 happy hour cocktails. We had four but had to pay for three! Didn’t make sense.

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Visited On Sunday, 30 December 2018

Great late lunch we were a party of eight and all thoroughly enjoyed our food This was accompanied by great service from our attentive waiter Will certainly return

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Visited On Friday, 28 December 2018

Went on a very quiet Friday between Xmas and New Year, food and drink both good prices reasonable, using the jukebox facility was great fun, our server Kieran was an absolute star. A joy to interact with and a credit to the organisation

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Visited On Saturday, 22 December 2018

We had an excellent experience here having the boozy brunch. Our waitress was super friendly and helpful. We would love to come back here...

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Visited On Sunday, 16 December 2018

Love this place, my new fave restaurant. Awesome food, awesome staff and I can request Taylor Swift songs while I eat 😍😍😍😍

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Visited On Friday, 14 December 2018

A good night for a work Xmas do for 13 of us. Good food, quick service.

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Visited On Thursday, 06 December 2018

The booking process was very good - the online order forms and contact from the restaurant to arrange vegan options was really impressive and gave confidence we would have a good meal. Unfortunately that wasn't the case - the order form had a section for each meal with any special requirements/cooking instructions, these were all ignored! from no sauce on a burger, having a steak well done and the option of roast potatoes instead of chips - not one single request was met. A number of our party had Christmas dinners, these were absolutely awful - dried up/reheated turkey with rock hard carrots, disgusting ready made stuffing balls and all barely luke warm. When one was changed for something else (a plain burger) this then came out raw in the middle, in hindsight a roast was not a good choice from an American Diner but surely a burger should have been a safe bet?!! The puddings again were very poor - the sticky toffee puddings were meant to have orange sauce but apparently they didn't have any of this sauce so they instead came out with custard (which was also cold!) Once plus point I would say for our visit is our waitress, she was friendly, helpful and very apologetic about the food! Our drinks were taken off the bill and the cost of the raw burger taken off however there was no salvaging this meal! A real shame as a nice venue however none of us are likely to return or recommend.

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Visited On Sunday, 09 December 2018

The food was so bad, cajun chicken is a dry piece of boiled chicken breast with some seasoning on it. If I didn’t have friends with me, I’d have refused to pay for what I got served. All 5 people left at least half of their food on plates, we only ate it because we were very hungry

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Visited On Saturday, 08 December 2018

Great service and food

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Visited On Saturday, 08 December 2018

First time at Hancocks and was initially a bit worried by its ‘diner’ set up - thinking it might not be the experience I was hoping for. However, our group of four had a great evening. We were looked after by the lovely Luke who went over and above to make our night a pleasant one. Food was good, atmosphere was lively (if a bit noisey for us ‘oldies’!). Will definitely be coming again.

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Visited On Saturday, 01 December 2018

Food delicious, service great, would recommend

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Visited On Saturday, 01 December 2018

They did not have any mushrooms or tomatoes and offered us other options.There was plenty of food even on the lighter full breakfast.We will be going back.

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Visited On Sunday, 25 November 2018

We had a delightful waitress who was very efficient and pleasant. The food was excellent and hot. Very happy with our meals. Already have another booking with you in a couple of weeks time

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Visited On Saturday, 24 November 2018

So much food and the staff are all very attentive! Definitely recommend the boozy brunch!

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Visited On Saturday, 17 November 2018

Food is great and service was great. Only downside is the LED lighting in there is so bright you almost need your sunglasses

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Visited On Saturday, 17 November 2018

We had a great meal at hancocks, our waiter rob was very lovely. We can’t wait to come back.

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Visited On Wednesday, 14 November 2018

Deb the supervisor is a diamond! Great food and cool looking place Couldn’t be more accommodating

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Visited On Saturday, 10 November 2018

Excellent food and service. Will definately return in the future

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Visited On Saturday, 10 November 2018

It's nice but expensive

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