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Hancock's Farnborough

46 - 50 Kingsmead, Farnborough, United Kingdom, GU14 7SL
Restaurant info
Opening Information

Sunday - Thursday 12-10pm
Friday - Saturday 12-11pm

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome
Menus

About Hancock's Farnborough

Great American food including home smoked ribs & chicken, steak, burgers and much more, with over 50 cocktails to choose from plus a great selection of American craft beer. Come & be part of the family!

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
8
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3 Stars:
7
2 Stars:
4
1 Star:
2
Visited On Friday, 18 January 2019

We had a great experience at Hancock’s in Camberley but I’m afraid the food in Farnborough was not great, it also lacked the fun atmosphere produced by the staff in Camberley.

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Visited On Friday, 18 January 2019

The majority of the menu is quite pricey. My halloumi salad was a bit stingy with the halloumi and could have done with some more dressing, it was quite dry. However the service was great and the rest of the food was very tasty.

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Visited On Tuesday, 15 January 2019

The staff were very nice,friendly and helpful. Service was slow considering it was not busy. Most of the food was good. A couple of things not great potato skins were literally whole potatoes not crispy and undercooked and the mac and cheese not great. Burgers and kids meals all fine. Cocktails really good! We would go back but maybe just for cocktails and nibbles and not in a large group.

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Visited On Tuesday, 15 January 2019

Meal was for a birthday. We were only ones in to start. Ordered drinks and Mains and this went ok. Then we waited!! After about 20mins we finally got a waiters attention.We asked for menus then he went off to attend to someone else without us getting menus. Eventually we were given menus and the news that they could only take cash. As the bill was more than what I had in cash we were told we'd have to find a cash machine. Eventually the duty manager cane over and told us desserts were free and the bill was halved . This was appreciated but the evening was somewhat marred. Did not make up for long wait. We were there nearly 2 hrs.

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Visited On Tuesday, 15 January 2019

First time at the restaurant and it looked great very bright and airy. Had problem with the computer ordering service when we were there and it slowed down the food orders and waited ages for our food. When it came it was very fresh and tasty. Then couldn't pay by card so had to scrabble around for some cash.

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Visited On Sunday, 13 January 2019

Second time I have been and not that impressed with the food. Callum was lovely, friendly and helpful. Not sure why for each meal brought one is sent to another country to feed someone, why not feed someone in our county !!!

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Visited On Saturday, 12 January 2019

Extremely slow with service. Many items not available including ribs and whole chicken.

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Visited On Saturday, 12 January 2019

Food was really nice however the service was a little slow waited about 20 minutes for 2 cokes and food took just over an hour

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Visited On Saturday, 12 January 2019

I completely understand that this restaurant has only been open since early Dec and the servers have a tough job on their hands. They are great at what they do and try very hard to please (Sam and Stacey were wonderful, thank you for everything). Unfortunately, the kitchen and food let the restaurant down. The food was bland, over cooked and over priced for what we were served. Tough chicken, dry nachos with next to no sauce and a burger that tasted as if it was a cheap frozen one. I think the kitchen staff need a lot more training, the vast menu probably doesn’t help with the quality of food. The poor servers got the brunt of it and dealt with it in their stride, they really should be proud of the service they are giving, especially with the poor quality of food that is being served. This was all fed back to the management and we were assured that it would be worked on. I have to say, that it is likely we will return in a few months to see if there has been an improvement, as everyone has to learn and start somewhere.

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Visited On Saturday, 12 January 2019

Great food even better service

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Visited On Friday, 11 January 2019

We liked being able to pick the music.

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Visited On Tuesday, 08 January 2019

Good food, however thought the burgers would be better. Think atmosphere will improve once the restaurant has settled in. Server on the night didn’t seem overly sure with how to use the ordering system.

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Visited On Saturday, 05 January 2019

Excellent quality of food.

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Visited On Saturday, 05 January 2019

Nice food good value for money, great choice. Our waiter needed a little help in her customer service skills. Great idea splitting the bill on the receipt, save you working it out. Not happy about each meal brought a child’s meal is brought in a less fortunate country, great idea but let’s keep it in this country, keep the charity at home especuas it is needed so badly !!!

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Visited On Friday, 04 January 2019

Had no sauces - tartar or Caesar/ good is average at best.

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Visited On Tuesday, 01 January 2019

You need to train your waiting staff on the etiquette of pouring wine probably. You do not fill up a glass of red wine!!

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Visited On Sunday, 30 December 2018

one of the meals we ordered was inedible the chicken wings were overcooked and hard ,anothermeal had rice like glupe and stuck together and the nachos had been over cooked prob in microwave were like cardboard,theses were both refunded but did spoil our family meal wth my daughter who was going back to yorkshire the next morning so very sad . also very overpriced and will not be eating there again .

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Visited On Friday, 28 December 2018

Hancocks is a welcome new restaurant in Farnborough that does not disappoint. The food is great and very tasty. My ratings are based on speed of service as our cocktails took a while to arrive and there were only a maximum of 3 tables the whole time we were there. As the restaurant is only just opened I am sure these are teething problems and that staff will soon get used to all technology and menus. We will definitely be back.

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Visited On Saturday, 22 December 2018

My family and I decided to dine here the Saturday before Christmas as we like to support new and local restaurants. For a Saturday night & the weekend Christmas, we couldn’t believe how quiet it was. The staff was fantastic particularly our waiter but the food was overpriced and tasteless. I originally asked for vegetarian fajitas but was disappointed when I was told you’d run out of Quorn - how when you’re so quiet?! My veggie burger was a small dry bun with one flat mushroom and one piece of hallomi. My starter of cauliflower bites was 4 pieces of boiled cauliflower with a tasteless dressing on a lettuce leaf that has seen better days. If it wasn’t for our lovely and helpful waiter, we would have left. So disappointed. You’ll be as quiet as Sticky Sisters opposite soon

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Visited On Wednesday, 26 December 2018

I made a booking only to arrive at the restaurant to discover it was closed. Very annoyed that I wasted my time and money travelling and parking for no reason.

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Visited On Sunday, 23 December 2018

excellent service. food ok but nothing to rave about. had potato skins that weren't crispy and potatoes were not very nice. my grandson didn't like his macaroni cheese. I tasted it and it was flour.

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Visited On Saturday, 22 December 2018

Brilliant place to eat, portion sizes are good! Lovely food!

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Visited On Friday, 21 December 2018

Waitress could have been more knowledgeable when asked about the menu and when asked for recommendations. Was a bit off putting that she didn't know some things. Other than that she was a good waitress, friendly and prompt. Food was tasty and we enjoyed our visit. Manager was friendly and accommodating.

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Visited On Tuesday, 18 December 2018

Friendly and relaxing atmosphere, with very tasty food

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Visited On Monday, 17 December 2018

Food was disappointing and very over priced for what it is.

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