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Hancock's Eastleigh

L4 & L7 Swan Centre, Wells Road, Eastleigh, United Kingdom, SO50 5SF
Restaurant info
Opening Information

open Sunday - Thursday 12:00-22:00 and Friday-Saturday 12:00-23:00.

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome
Menus

About Hancock's Eastleigh

Great American food including home smoked ribs & chicken, steak, burgers and much more, with over 50 cocktails to choose from plus a great selection of American craft beer. Come & be part of the family!

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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5 Stars:
14
4 Stars:
14
3 Stars:
11
2 Stars:
6
1 Star:
10
Visited On Sunday, 17 March 2019

Staff were friendly and efficient, especially Georgia. We booked the unlimited brunch and were happy with the food and how quickly extra items, including drink refills, were delivered.

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Visited On Wednesday, 13 March 2019

Friendly, helpful staff that recommended menu items. Relaxed atmosphere and good cocktails.

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Visited On Saturday, 09 March 2019

Slow service, we got the wrong starters and had to wait over an hour for our mains. Very expensive too.

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Visited On Saturday, 09 March 2019

Had the chicken wing roulette for starters. There was so much sauce without even using the separate dips it spoilt the dish. Not enough to meat/sauce ratio. Resulted in a awful amount of waste. Opted to have the cheese and bacon fries with our meal. The cheese was solid and tasteless and actually spoilt the fries- something I thought I'd never say! The steak however was lovely and the burger was ok of not somewhat overpriced for what it was. Didn't bother ordering desert as was unimpressed with the mains.

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Visited On Friday, 08 March 2019

We came for my son's11th birthday meal out. We were very disappointed by our experience. After waiting half an hour after our starters had been cleared away I had to go and enquire how much longer our food would be. When they arrived at the table all four meals were cold. This was reported to the manager on the evening. What a disappointment to a birthday evening. We will not be recommending you and will not be returning.

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Visited On Friday, 01 March 2019

I really liked my burger and chips but value for money wasn't amazing. For half the price I can go to Wetherspoons. If you were on tastecard or had some deals then I would be more likely to return.

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Visited On Saturday, 23 February 2019

Food was delicious however some servings were enormous which meant there was quite a lot wasted.

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Visited On Saturday, 16 February 2019

Me and my husband attended Hancock on Saturday 16th February. We both had starters one of which was potato skins which were very tasty, we also order seame seeded chicken which actually turned out to be just battered chicken with no seame seeds. One of our main meals was a burger which was supposed to have upgraded chips with bacon and cheese on and onion ring neither were on the plate. We also had another main meal of a steak which was supposed to be medium cooked turned out that was well done. We both had pudding on of chocolate fudge cake which was fine and another of the rocky road roulard and that obviously hadn’t been microwaved enough and was still cold in the centre of the Desert. So all in all not the best meal defiantly won’t be going back to Hancocks Eastleigh again.

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Visited On Saturday, 09 February 2019

first class service and big portions of lovely food!

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Visited On Thursday, 07 February 2019

We had a fantastic evening for my husbands birthday. The food was great, really good portion sizes too. The service was incredible they were so friendly and were great talking to the children. We had a wonderful tkme and will definitely be going back soon.

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Visited On Saturday, 02 February 2019

Poor show on the salad, terribly over priced. No atmosphere, decor on a budget. Won't return or recommend sorry ☹️☹️

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Visited On Saturday, 26 January 2019

Waitress did not tell us which food was unavailable before we placed our order, meaning a hasty decision had to be made whist she was at our table.

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Visited On Friday, 25 January 2019

First time, and very last time. Service was diabolical. Never again

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Visited On Thursday, 24 January 2019

We ended up recieveing 10% off as was last to get food even tho we were first in restaurant and whole experience took 2 and half hours

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Visited On Sunday, 20 January 2019

The food and staff were excellent

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Visited On Tuesday, 15 January 2019

There was a large party that were extremely noisy that marred our evening slightly. But could not fault the food/service

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Visited On Saturday, 12 January 2019

Our server was excellent, unfortunately due to a shortage of kitchen staff the wait time for each course was excessive. However manager was extremely apologetic and made us feel welcome. Food was good and proved good value for money

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Visited On Saturday, 12 January 2019

Tilly was great, chatty and friendly. Service was brilliant- quick and helpful guidance

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Visited On Saturday, 12 January 2019

Starter took over an hour to come and then the mains took just as long too. Couldn’t fault the food once it did arrive.

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Visited On Friday, 11 January 2019

Lovely place great food, very friendly staff, would definitely recommend

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Visited On Wednesday, 09 January 2019

First visited. Was quite quiet in there but nice feel to the place. Disappointed there was no pulled pork available especially when you are based next door to a large supermarket. Starter was amazing and very friendly staff

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Visited On Tuesday, 08 January 2019

Excellent food

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Visited On Monday, 07 January 2019

Lovely staff. Knowledgeable and friendly. Food good value for money

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Visited On Saturday, 05 January 2019

We were given a warm welcome on arrival. Shown to our table. The young waiter explained how the restaurant worked and told us how to download your app. Massive menu!! But food was great. As was the service. One thing though..no gin cocktails and a very limited gin choice. I know your an American style establishment but if you want to compete or be compared to TGI’s you need more gin!!

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Visited On Saturday, 05 January 2019

Great reception when we got into the place, I think the app is awesome, especially you can chose the next song to play, think that is a nice touch, quite a squeeze if your dining for 2, Staff were great, our server grace was very helpful, Food was abit disappointing my steak was over cooked and the ribs were really over cooked not tender at all Probably would go back, Food does need improvement though

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