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Hancock's Camberley

The Atrium , 32 Park Street, Camberley, United Kingdom, GU15 3PL
Restaurant info
Opening Information

Monday - Thursday: 12 -10 PM
Friday & Saturday: 12 - 11 PM
Sunday: 12 - 8PM

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About Hancock's Camberley

Great American food including home smoked ribs & chicken, steak, burgers and much more, with over 50 cocktails to choose from plus a great selection of American craft beer. Come & be part of the family!

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
15
4 Stars:
10
3 Stars:
13
2 Stars:
13
1 Star:
7
Visited On Monday, 18 February 2019

My little girl chose to go to Hancocks for her birthday tea and I reserved online requesting maybe some balloons? They surpassed our expectations and had a banner and sprinkles on the table! It looked lovely My son loved the slushes! They put a sparkler in the cake too! Staff very friendly. Whole experience was just right! Thank you Hancocks!

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Visited On Thursday, 14 February 2019

Really enjoyed our evening! Staff were friendly, food was great, and the atmosphere was cool. Thank you, we’ll be back (the triple threat burger was AMSZING!!)

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Visited On Friday, 08 February 2019

Fantastic

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Visited On Friday, 08 February 2019

Food was ok but did not match the price quoted. Several songs requested via the Hancock’s App but only two played out of around ten separate requests made. Service was ok.

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Visited On Sunday, 03 February 2019

Nice food and good service but restaurant is so cold we couldn't wait to get out of there!

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Visited On Sunday, 27 January 2019

Really good evening had by all and very helpful staff. The ribs are fab too

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Visited On Friday, 18 January 2019

Food was basic and not very hot.

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Visited On Friday, 18 January 2019

Been twice now. Both times it has been at the weekend but has been empty. Other restaurants are all busy. Probably due to the prices we would imagine. The food is good,maybe not worth the premium prices, and there is plenty of choice. It seems as though the waiting staff and the kitchen staff don't talk to each other as there was a couple of things missing from a couple of meals which we only found out about once the food was on the table. When we spoke to the waitress she apologised and said the chefs hadn't told her.

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Visited On Sunday, 13 January 2019

Drinks order was wrong, food then arrived wrong. Egg were asked to be changed to scrambled and still got fried, sausages and mushroom had run out and no-one told us until our food arrived! Then we realised we had no cutlery and all the staff were chatting in the corner taking no notice! We then got charged FULL PRICE for a fry up when all we really got was potatos, COLD BEANS, bacon, toast and tomatoes! Will not be returning anytime soon!

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Visited On Saturday, 05 January 2019

The food was excellent, I would highly recommend eating at this restaurant and without a doubt I will be visiting there again, however the food was served far to quick in my opinion, we had barely eaten our starters which meant that our plates were still on the table when the main course arrived.

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Visited On Wednesday, 02 January 2019

When to Hancocks because it was new, bright and attractive. Service was attentive but then it was nearly empty. Food was very poor quality. Bun of hotdog was stale and dry. Burgers the children had was poor and tasteless. Won’t be going again.

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Visited On Thursday, 27 December 2018

Ribs were dry and over cooked Chicken breasts were small Burger was ok but not brilliant Over priced Did get 25% discount after complaining Did want to visit again as there is a few other things I wanted to try but not sure we will

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Visited On Tuesday, 18 December 2018

Good food slow service.

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Visited On Saturday, 15 December 2018

Good food

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Visited On Friday, 14 December 2018

Buzzer failed to work and attracting a server without going to look for one was not easy

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Visited On Saturday, 08 December 2018

Great service, good food and bonus £10 for first time visit with the app. The only downside was another customers choice of heavy rock music which was rather draining! Can’t blame the staff for that though 😆

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Visited On Thursday, 06 December 2018

We booked this for our daughters 11th birthday... Our main waitress was great but when the food was delivered it was dropped into our daughters lap much to the apologies of the server but the sides were not what we ordered and the beef rib was burnt and dry and the mac and cheese was not tasteful. Although I didn't mention at the time, I was reluctant to ruin our daughters birthday further and although it wasn't a full restaurant they seemed to be having a rough night even though there were only 3 tables with customers. I am really disappointed as on our first experience it was great and had been telling friends but now sadly will not continue.

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Visited On Wednesday, 05 December 2018

Turkey was uncooked Staff were unprofessional,immature and didn't care Restaurant was dead

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Visited On Wednesday, 28 November 2018

The steak ordered was medium to well and it came out rare and the board was full of blood so needed to be sent back. When it arrived I was very disappointed with it, it was chewy with a lot of gristle. I ordered the 10oz premium steak wanting to have a nice piece of meat. I was disappointed. It was my daughters 21st Birthday so didn’t want to cause a scene by returning the food. The rest of our party of 8 enjoyed their meal. We also signed up for a free cocktail, I was surprised that the server took off the cheaper mocktail from the bill, slightly disappointed.

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Visited On Sunday, 25 November 2018

Marked down atmosphere only because it was a Sunday lunchtime and a bit quiet. Service was good but again, as it was quiet not many tables to serve so not sure how it would be if busy.

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Visited On Saturday, 17 November 2018

No atmosphere for a Saturday evening at peak time. Lights were very, very bright and there was barely anyone in there. Staff were amazing and food was good but quite pricey for the quality. Drinks were also expensive.

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Visited On Sunday, 11 November 2018

Although the staff were friendly the service left a lot to be desired. The waiter calling device on our table was a total waste of time. The food although some was good, some was cold and some was so over done the only place it was good for was the bin.

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Visited On Sunday, 11 November 2018

Fantastic breakfast, excellent service. Will be back

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Visited On Saturday, 03 November 2018

Overpriced, poor quality food and poor service. My daughter's order of chicken wings was served at room temperature. They were returned to the kitchen for reheating and were not brought back to the table for 10-15 mins. Even then they came back minus the side order of coleslaw. The salad side served with the wings was of really poor quality. Fries were the only good element of the order. The explanation for the delay was that there was a large order at another table but the restaurant was less than 1/4 full.

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Visited On Friday, 02 November 2018

A5 ur first trip to Hancock’s We ordered Ribeye steak however when it arrived it was nit ribeye and appeAred to be a much cheaper cut and fairly tough and flavourless.. We queried it with the kitchen who it said it was, however we were not convinced. We told the server our disappointment but were offered no explanation or compensation in options. The cocktails were also uninspiring and not of the quality at other restaurants in the same area. We will hesitate to return and wont be trying the stea again.

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