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About Hacienda Sydney
Hacienda Sydney, a truly vibrant venue located at a premier address with stunning views of arguably one of the most beautiful harbours in the world.
During the day, the glass walls of the sun-drenched vista bar open out onto the busy harbour. Enjoy a Cuban inspired menu while watching the ferries float across Sydney’s harbour.
By night, Hacienda is the place to be seen. As the city lights up, unwind, relax and sink into the colourful art deco lounges whilst sipping a classic rum cocktail with a twist. This is definitely the perfect spot to unwind and de-stress whilst enjoying the beautiful views of Circular Quay.
Tropical and inviting by day and a botanical oasis by night, Hacienda is the ideal Sydney Bar.
Service was pretty slow. Our food took forever to come and when it arrived it was cold . View was pretty amazing but i didnt see any value for money sorry!
Fantastic venue and service. The views are beautiful and the cocktails delicious! Thank you for looking after us!!
Not sure what her name is but our waitress wasn’t exactly friendly and accommodating, she seemed impatient and standoffish
Lived celebrating my wife’s birthday with friends. Thanks
Thank you guys, you always put on a great show with service, smile and hospitality. We will be back again. Such a great view of the harbour by night, how lucky are we. The visitors enjoyed the view. Great work. Vikki Donnelly
We were very disappointed as we were placed in an area where the blinds were not working so therefore as the afternoon sun progressed we were not able to sit on any of the seating and ended up in the foyer area. The food was also disappointing - the dips were very basic.
From the moment I made the booking request for my 50th birthday, to meeting with George on site, I knew the event planning & execution would be smooth sailing. On the evening, the gentleman that looked after us, his name was Daniel, was absolutely amazing! He accommodated to every request no matter how big or small and nothing on the evening was too hard for him. He kept close to 30 rowdy women under control and entertained. Everyone loved his vibe! The service, food, music and atmosphere was on point. Highly recommended.
What more could you ask for, matches any venue globally.
A disappointing start. My reservation was for a table for 4 down southern end. We were taken to our table which was set up against window with 3 chairs instead of the requested 4. Only 3 chairs fitted at that table. That end was catering for a function and was FULL of people who were standing up and bumping up against 'our' table. It would have been very unpleasant to stay down there. I looked horrified. The head girl who took us down, expected us to sit there. She SHOULD have apologised about the crush and noise and offered us a table in another area if we wanted. She DIDN'T and so I had to request it. Then we we taken up to the middle section where we were happy. We ordered our food, but it took SO long to come. We had to ask twice about it. We were given apologies and told the chef was very busy because of the function. We were given 3 glasses of wine complimentary, which was welcome. My drink, a cocktail, was not complimentary. It was served in the smallest cocktail glass I've ever seen and I did not think it was value for money, but didn't say anything. I had a a different cocktail the previous time I was there and experienced the same thing. I won't order one again. The young girl who served us was very pleasant but didn't automatically give us serviettes and we had to ask. We have been there numerous times in the past and really like the atmosphere and seating. The snack food there suits us for lunch. The service is usually good but NOT this time.
We ordered our food and everbodies food came our except two of us the waiter then told us there were no sliders and gave us complimentary fries but we thought they should of told us when we first ordered or when they put order in then come out and let us know not when the others were nearly finished so we ate on our own Also I thought the cocktails were way two expensive considering mine wasn’t filled to the top I had more ice then drink
Because there was a private function on at the time the service was minimal. Took a long time to get a drink when we arrived. When we did get someone she looked after us all night. The table could have been cleared over the course of the evening as it was crowded with glasses and plates. Also need something to put bones and toothpicks onto when finished. Wasn’t keen on placing back on plate as they are share plates. Fabulous view and the DJ was fun & entertaining.
Organized a small hens at Hacienda and the staff were amazing! From the moment I made an enquiry to the moment we left the service level was 5 stars. The music was a bit techno when we first arrived in the afternoon but other than that couldn’t fault it.
The service was truely appalling. The staff there were great but there just wasn’t enough. I waited at the bar for at least 15 minutes, and that is being very generous it was probably longer. For such an amazing venue it was sad to get such abysmal service. And please do not take this as a criticism of the staff there on the day. It’s more about the lack of staff which is more a reflection on the management!
Definitely paying for the view. My friends ordered a daiquiri cocktail and it came out in the smallest glass I’ve ever seen. It was two sips and it was gone. My cocktail was fine, standard price and in a regular sized glass. We ordered arincini and trio of dips to share between 4 of us, ancini were tiny, delicious but tiny. Trio of dips were described to be served with tortilla bread style chips, it came out and was just cc’s corn chips: $17 mind you! Biggest rip off. Very nice to go and have ONE drink to sit and enjoy the view, however make sure you ask about drink sizes first as $23 for a drink that was honestly about 25ml is very steep. Staff are also not over friendly.
I’ve pre ordered my food and specify for food to be served by 3pm as I’ve been told that you need the table by 5pm and so I can cut my cake. Our last dish didn’t come out until 4.30pm, leave me with 10 min to cut the cake and I’ve been charged $65 cake fee but my guests had no time to eat the cake, so we have to throw away half of the cut up cake and the food as we were moved to another table. There were 4 waiters on the floor and I keep following up, not sure why it took so long. Given that we have to spend $100 per head, we have to look for the waiter to order every time we needed drinks, a few of my guests have to leave and we didn’t have time to enjoy the drinks we ordered as well.
Great location for catch ups & celebrations.
Service none existent! Staff too busy socialising amongst themselves. Booked and were given a table at the back with no view. Shame as my colleagues were from Melbourne and the US. Two rounds of empty glasses remained on tables till I took them to the bar and no water served but saw other people got water and table service. A group of loud drunk girls turned up and so they just turned the music up!
What a view and wonderful snack type finger food. The service was almost non-existent.
Great service and staff were very helpful and accomodating, thank you Jason/George and team.
We were very much looking forward to our hens night at hacienda but unfortunately despite booking ahead our drinks initially took 30-40 minutes to arrive! And food was fairly average. Staff were very helpful and willing to wave the service charge that had initially been a part of our booking.
We booked a table for lunch on Saturday and had to repeatedly ask to be served.. the waitress never took our empty glasses or plates. We waited over 20 minutes for our bottle of champagne! I went up and got it myself in the end. We ended up going elsewhere for lunch and I’m glad we did. Was highly disappointed and wouldn’t be going back.
Extremely disappointed. No music playing in the venue on arrival due to a complaint from elsewhere. It is a bar, and was whisper quiet. We waited 35 minutes for our first round of drinks and the bar was not over run. We found out the table left after one round after waiting 45 minutes with no drink and no apology. We asked twice for another glass when we ordered the wine and still didn’t receive it. Went up to the bar to grab one myself and found a customer behind the counter making a drink with the bartender and was ignored for 15 minutes as he was laughing and joking with the customer. Our waiter had bad attitude and gave no apology for the subpar experience. Terrible service, shocking atmosphere, expensive. Was planning to stay all afternoon with my friends but left after 2 drinks.
Such a fabulous time - highly recommend!
It wasn't busy at all and the service was very slow, the waitress forgot our order, we had to prompt her to bring us cutlery and napkins and wasn't friendly.