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About Hacienda Sydney
Hacienda Sydney, a truly vibrant venue located at a premier address with stunning views of arguably one of the most beautiful harbours in the world.
During the day, the glass walls of the sun-drenched vista bar open out onto the busy harbour. Enjoy a Cuban inspired menu while watching the ferries float across Sydney’s harbour.
By night, Hacienda is the place to be seen. As the city lights up, unwind, relax and sink into the colourful art deco lounges whilst sipping a classic rum cocktail with a twist. This is definitely the perfect spot to unwind and de-stress whilst enjoying the beautiful views of Circular Quay.
Tropical and inviting by day and a botanical oasis by night, Hacienda is the ideal Sydney Bar.
I surprised my partner with a Cocktail Making Masterclass, we thoroughly enjoyed the 90min session and would recommend it to anyone.
Slow service Not the friendliest or helpful bar staff
Don’t bother calling if you want to get into contact with them you’ll never hear back. I found the Facebook page to be the most responsive. When we arrived all the staff made this noise like they didn’t have our booking but thankfully they did but it was. The drinks took a long time to come and had to keep chasing them up but the staff were super friendly! The French gentleman had no problems when we requested to have the door open for us which was amazing and the security guard had taken photos of us which was really good! Overall an above average experience!
Cocktails were excessively sweet, couldn't finish the second one which should've just been a stock standard mojito (plus 5 tablespoons of brown sugar). Service was poor, didn't receive a welcome, was told we would have table service but this was also non-existent, no thank you or goodbye as we were leaving. Pretty poor form for a 'premium' venue and for something we have been looking forward to for a month.
Service was WOEFUL. We booked a table of four at lunch time on Saturday. We were greeted abruptly taken to our table, left with menus. No one let us know we had to order drinks at the bar. The drinks were amazing but when we got up to order food we were told to take a seat and the waitress would come over when she’s ready as she was busy. The bar wasn’t even fully booked, she walked past us several times to clean up bottles on another table. Really disappointing first try of this place.
I had reserved an area in this bar for a standard amount for my birthday, it was not a small amount by any accounts. It was pretty obvious that after an hour or two they wanted to free up the area for other guests. My friends were sitting chatting and some had only just came from a meal in the meat and wine company and told they were “too drunk” my husband was also told that we were “too rowdy” (we were sitting in designated seating chatting to each other) and we could no longer order drink. As soon as I flagged this with staff they started serving drink again which is strange. In my opinion this premises was just trying to see what they could get away with. Ripping off customers being one!
A beautiful venue for viewing a beautiful city!
We had a very small little area, with small tiny stools for seating. We really would have wanted a table and chairs so we could all have ordered lunch and eaten! Knowing we booked this 2 months ago! Our waiters where ok, but we really struggled to get there attention. We would have ordered a lot more drinks if we had more service! They also lost our dessert order. I am not sure if I would do another event there. Possibly casual drinks are better. Not functions.
I booked the Hacienda Cocktail Masterclass experience as a surprise for my sisters birthday and it was an A+ experience! The atmosphere and vibe of Hacienda is modern, fresh and stylish. The Charcuterie boards provided where perfectly presented and appetising, with more than enough prepared for the 3 of us to be satisfied. The class included a total of 4 cocktails which were catered to our tastes, the last of which we made ourselves which created a fun end to the event. The highlight of the entire experience though was our personal bartender Johnno. Johnno was knowledgeable, engaging, friendly and attentive. He educated us on the history of cocktails, explained some of his personal experiences and provided recommendations on drinks. I would not hesitate to recommend this event to anyone. Thanks to both Hacienda and Johnno.
Fantastic venue, attentive staff, great experience Thank you
Great value for value. Thoroughly enjoyed ourselves. Staff were very attentive and helpful. One of my favourite spots in Sydney Harbour. Thank you. Vikki
Had the perfect evening here. The staff were fabulous and charming. All my arrangements were met and we were greeted by George who was just lovely. He showed us to our table asked if all was just. Drinks orders were taken and staff checked in with us to ensure all was going well. Would recommend to anyone especially visiting our beautiful city.
I held my birthday party here and the views were spectacular! The night ran smoothly and I couldn't have been happier. Thank you
We had an excellent night
Great place to hold an event!
The venue is beautiful and was a perfect setting for our event. The staff were all friendly and the food was delicious. We all had a great evening so thank you. There were unfortunately a couple of things that could have been done better however. I told the team I had a strict $3000 budget and I was told I was going to be given updates on where the tab was up to, however wasn't and the budget ended up going $200 over. I also said a couple of times that no doubles were allowed for spirits however I see that 11 doubles went through on the bill. Despite that we had a good night so thank you.
Great place and great service. George and Melissa the managers were a pleasure to deal with
Jason was awesome and took care of my booking as per my requests. Enjoyed my night at this bar.
The Hacienda atmosphere allowed small groups of people to get to know one another over drinks with an exceptional view of Circular Key and the Sydney Harbour Bridge. Our overseas guests were overwhelmed by the location and enjoyed the hospitality provided by the staff of the Hacienda. The Hacienda would certainly be a venue that we would consider in the future for a similar social 'Icebreaker' venue for a group of people to get to know each other.
Not happy on how they handled our bar tab, we were told different balance amounts on a number of occasions and when we were close to the end of the night we still had another thousand to go, my husband went around asking our guests who would like a cocktail etc only to be told that the bar has closed. So not only did we get ripped off, but my guests also paid for their own cocktails & spirits.
Location, view, food, service. Great place for a celebration! Good selection of food. Great customer service. Thanks to the staff. We all had a great time.
Very disappointing experience - confusion and delay over drink orders, no sign of food menu and the worst part was the noise, with a large function right next to us. I had heard this place was amazing with the views etc and our group of 6 couldn't wait to leave as we couldn't hear ourselves speak. Very sad