Gilberts Brasserie and Grill - Grims Dyke Hotel

Old Redding, Harrow, United Kingdom, HA3 6SF
Restaurant info
Opening Information

Open Daily for Lunch, Afternoon Tea and Dinner

Facilities
  • Disabled Access
  • Business Lunch
  • Weddings and Other Private Parties Catered for

About Gilberts Brasserie and Grill - Grims Dyke Hotel

Our award winning kitchen offers exceptional dining using only quality ingredients sourced locally and from our kitchen gardens whenever possible.

All our food is freshly prepared and whether you are dining in our Gilbert’s Restaurant, Library Bar,enjoying an Afternoon Cream Tea in the Drawing Room, or dining on our terrace, expect a modern outlook on classical food with a commitment to quality ingredients and depth of flavour. For us, great food is not just about accolades, it is about consistently producing fabulous food from the best ingredients.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
412
4 Stars:
173
3 Stars:
32
2 Stars:
26
1 Star:
8
Visited On Saturday, 17 April 2021

The sandwiches were all delicious, however the scones were dry. The staff were overstretched possibly due to the first week of opening. The metal chairs could do with padding or blankets as it did get cold.

Reviewed On
Restaurant Response

thank you for your feedback, i am surprised that you felt our scones were dry as they are baked daily, if on your next visit you feel our standards are not up to our normal high expectations please inform a team member who will assist you. we have been very busy and ofcourse at 1pm it is always busy and we try our best to accomodate all especially after such a long lockdown. due to covid restrictions the seat pads can not be sanitized to a covid standard as they are foam covered material. we look forward to welcoming you back in the future.

Responded On Wednesday, 12 May 2021
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Visited On Friday, 16 April 2021

Lovely day at the Grimsdyke hotel in old redding, good food and lovely service.

Reviewed On
Restaurant Response

thank you for your feedback, we are so pleased you enjoyed your visit and look forward to welcoming you back in the future.

Responded On Wednesday, 12 May 2021
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Visited On Tuesday, 13 April 2021

A joyful re-opening after lockdown with an outdoor lunch (actually a cream tea!) treat for my mother's 92md birthday!

Reviewed On
Restaurant Response

thank you for your feedback. we are so happy that you all enjoyed your afternoon with us. we look forward to welcoming you back soon.

Responded On Wednesday, 12 May 2021
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Visited On Sunday, 13 December 2020

Enjoyed an excellent Sunday lunch for my birthday, Oh how the nicely decorated room would have benefited from a roaring log fire! Mix of accent and face mask meant we could understand little that was said to us, but the food made amends even if the absence of a Yorkshire pudding with my roast beef was a bit of a let-down.

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Visited On Monday, 14 December 2020

Found the staff very helpful and efficient. The food was of a good standard. The premises are unique and interesting.

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Visited On Sunday, 13 December 2020

Lovely and festive and delicious tea. A real treat!

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Visited On Saturday, 05 December 2020

The place is dated, the staff was nice but slow. We had to go and get the waiters for service. once attending they were helpful. I think they are short on stuff. Food was average. Teas were nice

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Visited On Thursday, 22 October 2020

Service was excellent, made to feel really welcome! The afternoon tea was delicious and even took the trouble to make a birthday plate for my friend ! I would highly recommend! The gardens are beautiful!

Reviewed On
Restaurant Response

thank you for your feedback. We are so pleased that you enjoyed your experience. We look forward to welcoming you back to the Grimsdyke post lockdown. Stay safe.

Responded On Tuesday, 03 November 2020
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Visited On Wednesday, 21 October 2020

The lack of atmosphere was simply having to be outside, the staff were amazing and very attentive and helpful. We missed your beatiful panelled rooms but can't be helped. Well worth going we enjoyed ourselves and the staff observed COVID rules tothe letter. Thank you.

Reviewed On
Restaurant Response

Thank you for your feedback, we do take the COVID guidance extremely seriously the welfare of our guests and team are of the upmost importance. We look forward to welcoming you back post lockdown.

Responded On Tuesday, 03 November 2020
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Visited On Sunday, 18 October 2020

We had a fantastic Sunday Lunch. The quality of the food was first class. The roast lamb with all the trimmings was delicious, served hot , freshly cooked and generous. The service was excellent. We will return,

Reviewed On
Restaurant Response

Thank you so much for your lovely review, We are so pleased that you all enjoyed your Sunday Lunch, your kind words will be forward to the team and we look forward to welcoming you back in the near future.

Responded On Tuesday, 20 October 2020
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Visited On Saturday, 17 October 2020

Had the royal cream tea in beautiful surroundings and great service.

Reviewed On
Restaurant Response

thank you for your review, we as a team are so pleased that you enjoyed your time with us and look forward to welcoming you back in the future.

Responded On Monday, 19 October 2020
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Visited On Thursday, 15 October 2020

When I called up . I told them it was my friend birthday. I was told bring a plate out Happy Birthday Written on it . It didnt happen disappointed Service was slow. Lady that served us was very good

Reviewed On
Restaurant Response

thank you for submitting your review, I am disappointed that we failed to provide a birthday plate on this occasion and have passed your review on to the team. we hope you will return in the future.

Responded On Monday, 19 October 2020
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Visited On Wednesday, 14 October 2020

Great service but it was quite cold in there so might be best to turn the heating on a bit next time

Reviewed On
Restaurant Response

thank you for your feedback, i have passed your comments on in regards to the heating. We look forward to welcoming you back in the future.

Responded On Monday, 19 October 2020
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Visited On Friday, 09 October 2020

Sadly, lockdown has taken away any ambience which should be at such a lovely hotel. I was meeting friends for afternoon tea. This had to be held in the dining room, there being a wake in the other rooms. It was like a desolate school dining room, empty tables and only one other table laid up. The food was lovely, the service was fine, but it really was like sitting in desolation row.

Reviewed On
Restaurant Response

thank you for your feedback, I am disappointed that your time with us was marred by the lack of ambience you experienced, in these uncertain times we have to follow the strict guidance from the government - this includes clear tables until reserved/required. We thank you for supporting us in these troubled times and hope you will indeed visit us again in the future.

Responded On Monday, 19 October 2020
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Visited On Thursday, 08 October 2020

I went for a birthday treat with friends, Royal Afternoon Tea...we had a wonderful time. We had a private dinning room which looked out on the lovely gardens.We especially enjoyed the smoked salmon sandwiches and the fresh scones The service was excellent. I would like to thank all the staff who looked after us amazingly.... I shall be visiting again. X

Reviewed On
Restaurant Response

thank you for your kind words, I will pass them on to the team. We look forward to welcoming you back again in the future.

Responded On Monday, 19 October 2020
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Visited On Tuesday, 06 October 2020

Very efficient bearing in mind the Covid situation, all good, marked low on atmosphere as we were the only people there at the time. Tea/food good.

Reviewed On
Restaurant Response

Thank you for your feedback, we are so pleased that you enjoyed your time with us. we are all adapting to new guidance as it is updated. We look forward to welcoming you back in the future.

Responded On Monday, 19 October 2020
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Visited On Sunday, 04 October 2020

Food was lovely, staff were friendly however the Best Western signage outside put me off hosting a family event there as they are all a little posh..

Reviewed On
Restaurant Response

Thank you for your feedback, your comments will be passed on to our team. The hotel is privately owned Best Western is the platform we use for the rooms. We look forward to welcoming you back in the future.

Responded On Monday, 19 October 2020
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Visited On Saturday, 03 October 2020

Excellent afternoon tea and very nice staff. Atmosphere was rather dull, I understand things are different at the moment but some soft background music would have helped and possibly some fresh flowers. I still would come again and recommend the fresh food.

Reviewed On
Restaurant Response

Thank you for your feedback. We are so pleased you enjoyed your afternoon cream tea. During these difficult times tables do have to stay clear of flowers etc but there should of been background music so apologies. we look forward to seeing you again soon.

Responded On Tuesday, 13 October 2020
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Visited On Saturday, 26 September 2020

A very relaxed and enjoyable afternoon and the Afternoon Tea was enjoyed by all. Both the waitress and waiter were very friendly and pleasant. The Birthday Cake was a lovely surprise. Thank you for making my Mum's birthday special.

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Visited On Monday, 28 September 2020

Afternoon tea was wonderful but we were disappointed with the scones as they tasteless and dry. Otherwise fabulous food. Service was great, very attentive & friendly. Sadly the dining room was dark and really lacked any atmosphere.

Reviewed On
Restaurant Response

Thank you for your review, I am sorry that you did not enjoy the scones, I also wished that you had to told us at the time of the Cream Tea so we could of tried to put things right. All the items on the Tea are home made in house by our pastry chef fresh daily. We hope you will visit us again in the near future.

Responded On Thursday, 01 October 2020
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Visited On Sunday, 27 September 2020

Afternoon tea was absolutely lovely and the grounds are beautiful. We will be coming again!

Reviewed On
Restaurant Response

Thank you for your lovely feedback, We are so happy that you enjoyed your time with us, and your lovely words have been passed on to the team. We look forward to welcoming you back in the near future.

Responded On Thursday, 01 October 2020
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Visited On Saturday, 26 September 2020

Brilliant afternoon tea in lovely surrounding . The staff were very welcoming , attentive and accommodating !

Reviewed On
Restaurant Response

Thank you for your kind words, we are so happy that you enjoyed your Cream Tea with us. And we look forward to welcoming you back in the near future.

Responded On Thursday, 01 October 2020
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Visited On Friday, 25 September 2020

Food was delicious and plenty to go round. Our waiter (didn’t catch his name) was super friendly and helpful. Will definitely be teturning

Reviewed On
Restaurant Response

Thank you for your kind words. I will pass these on to the team. We look forward to welcoming you back to the Grimsdyke in the near future.

Responded On Thursday, 01 October 2020
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Visited On Tuesday, 22 September 2020

Waitress very good . Could not do enough for you .excellent service

Reviewed On
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Thank you for your kind words, we look forward to welcoming you back in the future.

Responded On Thursday, 24 September 2020
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Visited On Sunday, 20 September 2020

A very enjoyable afternoon tea, served outside in glorious sunshine, lovely helpful staff and beautiful gardens to wander round. Very unique experience and would revisit

Reviewed On
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Thank you for your kind words, we look forward to welcoming you back in the future.

Responded On Thursday, 24 September 2020
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