- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Grand Jersey Hotel & Spa
Victoria's Brasserie serving dinner 18.30-22.00.
Tassili fine dining 4AA rosette serving dinner Tuesday-Saturday 19.00-23.00.
Champagne Lounge serving all day menu 11.00-23.00, Lunch 12.00-14.00.
Afternoon Tea 14.00-17.00.
Terrace open May- June 12.00-19.00; July-September 12.00-21.00
Fabulous afternoon tea. Excellent food and service . Will be back.
Food was inedible. We were told by waiter the paella was prepared the day before and had been reheated. Very poor food service and simply dangerous to re heat fish like that.
Very relaxing, great service
Great afternoon tea, excellent, fresh sandwiches, light scones and delicious cakes all washed down with a great wine. Can't wait to come back
We were really impressed with the presentation and "panache" of the guys who attended to us and felt our presence was valued. Very good wine recommended, white Tokay, which of course contrary to the norm, was not a dessert variety. Many thanks for the tip!
Great deal on afternoon tea. Prosecco a little pricey. Overall a very lovely afternoon tea and there was no rush for us to leave the lounge.
The afternoon tea was lovely and the service was great
Was really looking forward to my afternoon tea unfortunately the filling in the sandwiches was very poor, tasty but no enough filling.I do hope it improves as I love coming to The Grand.
Staff were absolutely excellent!
Fantastic afternoon tea. Staff were excellent. Superb views.
We had a lovely time for afternoon tea and the staff were very good. We had a lively toddler with us and everyone was more than accommodating.
I took my mum to The Grand for afternoon tea to celebrate her 80th birthday. She was greeted upon our arrival with a Happy Birthday from the waitress and a card was waiting on our table for her, she was delighted. Our food was faultless, I am a Coeliac and care was taken to explain what everything was. She has never had an afternoon tea before and couldn't believe all the food on our 2 x 3 tiered plates was for us, she had to ask for a takeaway. We were offered fresh tea several times throughout the afternoon. Another waitress came on shift and also wished my mum congratulations. So a great big thank you not only to The Grand but also to the two lovely girls that served and looked after us. I will surely return.
Afternoon Tea great on the Terrace, service terrible, we did feedback and service charge was taken off the bill , but not the point. It was table service but the waiters were more interested in chatting between themselves than serving their customers hence us having to go to the Bar to get our own drinks. Such a shame as its amazing venue.
Delightful Good service Wonderful view
We pre-booked afternoon tea and use Handpicked Hotels Food and Beverage Voucher to pay for it - the voucher was from points redeemed from a previous hotel stay. Everything was prepared fresh and there was just enough for us without going overboard with a lot of sickly sweet items that I have had in other hotels. The staff were attentive without being intrusive which allowed us to have a good girly catch up.
To celebrate my mum’s birthday six of us had the 2 for 1 champagne afternoon tea which made it an affordable treat. Our service from John was faultless and we really appreciated the way you had decorated the table with balloons etc. That was unexpected and very kind.
Good service & tasty food.
Some staff need training in relation to customer service. Food was very good.
This was my first time and sadly will be my last time !!! I had organized an afternoon tea for a group of work colleagues/friends for a 50th birthday surprise, sadly the service from staff was not professional we were sat outside as was told could not reserve but by all means come on the day if there’s space then you are welcome to sit outside. Siting for over an hour before even getting asked for drinks, we had to keep going up to staff asking for drinks and then to finally ask about our afternoon tea. Took forever to come, and was not busy. Was then approached by a female member of staff to say we are to move as they have a function, this before we had our afternoon tea but cups and plates had been set for us. I said sorry but we have been sat for an hour here so why didn’t you move us before I sat down ????? Overall service was not great and would not recommend. This was a special day which was spoilt.
Lovely service, food was a little underwhelming!
An unforgettable evening, amazing service !
very pleasant occasion
Restaurant staff very attentive
No one spoke to us once the afternoon tea was served, we would have liked a water & a 2nd coffee but we’re never asked, and it took 10 mins to attract anyone’s attention for the bill. The final interaction was the look of disdain when we asked if we could take the last remaining cakes away with us - the food was lovely but the service poor
Excellent service, very attentive and quick to get food and drinks to us. Highly recommend!