Grand Jersey Hotel & Spa

Esplanade, Jersey, Jersey, JE2 3QA
Restaurant info
Opening Information

Tassili Tuesday-Saturday 7pm – 9.30pm
Victoria's Brasserie serving dinner 6pm – 9.30pm
Champagne Lounge serving all day menu 11am - 11pm
Afternoon Tea 12pm - 5pm
Terrace open May- June and September 12am – 9pm; July-August 12pm – 10pm

Please check with the hotel for COVID-19 related operating times

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About Grand Jersey Hotel & Spa

With the renowned Tassili restaurant holding 4 AA Rosettes, guests will embark on a gastronomic adventure where local provenance and seasonal produce take centre stage. Explore ingredients from the rich seas surrounding Jersey, to the mountains of the Pyrénées!
Victoria’s brasserie-style restaurant serves modern British favourites in a relaxed environment, or our sun-drenched Terrace is open throughout the summer; a relaxing place to while away the hours enjoying al fresco food or early evening drinks, complete with stunning views over St Aubin’s Bay.
For further indulgence, The Champagne Lounge offers an elegant space to socialise with a coffee, afternoon tea or cocktails.

Cuisine: British
Dress Code: Casual,Dressed for Dining
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
87
4 Stars:
31
3 Stars:
10
2 Stars:
10
1 Star:
2
Visited On Sunday, 09 August 2020

Booked Sunday Roast and on arrival was told it had been cancelled, no email nothing, if that's anything to go by I'm afraid I wouldn't be back.

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Visited On Saturday, 08 August 2020

Fabulous food, excellent food served In an imaginative way, together with excellent choice of wines served by a charming and knowledgable sommelier. This restaurant never fails to deliver at the highest standard.

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Visited On Wednesday, 05 August 2020

Amazing afternoon and food sad delicious.

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Visited On Saturday, 01 August 2020

Very friendly staff, great environment.

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Visited On Saturday, 01 August 2020

Peace, bliss and tranquil. The staff are polite, kind and always around to ensure you are comfortable. One of my favorite places.

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Restaurant Response

Dear Ms Baluchi, Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the food & service met your expectations. We share all feedback with the team and I know they will be pleased to see your comments. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Monday, 03 August 2020
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Visited On Friday, 31 July 2020

The service was exceptional The food was one of the best dining experiences My partner and myself have had

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Restaurant Response

Dear Mr Keeney, Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the food & service met your expectations. We share all feedback with the team and I know they will be pleased to see your comments. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Sunday, 02 August 2020
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Visited On Friday, 31 July 2020

Great atmosphere and setting. Our waiter was so warm and friendly. Great food (we had a selection of small plates), drinks were poor and overpriced - £25 for a very weak jug of pimms, espresso martini didn't taste great, otherwise a fab night.

Reviewed On
Restaurant Response

Dear Mrs Fernandes, Thank you for taking the time to leave a review. I was pleased to see some areas met your expectations, but was disappointed to read some of your comments. I will address your comments in these areas with the appropriate team members and provide additional training and thank you for bringing this to my attention. We do appreciate your honest feedback and look forward to welcoming you back in the future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Sunday, 02 August 2020
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Visited On Monday, 20 July 2020

Had a lovely Lunch at Grand Hotel on the Terrace, Food was delicious and service was amazing. Thank you so much everyone who was working under these difficult circumstances.

Reviewed On
Restaurant Response

Dear Ms Hardman Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the food and service met your expectations. We share all feedback with the team and I know they will be pleased to see your comments. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Wednesday, 22 July 2020
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Visited On Tuesday, 14 July 2020

Excellent service, the staff were outstanding Delicious afternoon tea

Reviewed On
Restaurant Response

Dear Mrs Montalvao, Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the food and service met your expectations. We share all feedback with the team and I know they will be pleased to see your comments. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Friday, 17 July 2020
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Visited On Saturday, 11 July 2020

had to ask 3 different staff members for a cushion as the chairs were hard without cushions!! also 3 tines for jug of water and also waited 15 minutes after initially seating down in reserved table and despite it being very quiet - i had to go to the bar and ask if i could have a drink ! not what you expect from a 5 star hotel with 5 staff members all loitering around the bar. great shame as food was lovely

Reviewed On
Restaurant Response

Dear Mr Knapman, Thank you for taking the time to send in your feedback following your recent visit. Please accept my apologies that the service was not as you would have hoped. Please bear with me whilst I investigate your comments further with the team here and I will be back in touch to discuss further once completed. Thank you for your patience. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Friday, 17 July 2020
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Visited On Friday, 10 July 2020

The ambiance was perfect . All the social distancing was spot on . Plenty of hand sanitizer stations . Special shout out to our waiter , I think his name was Cameron . Couldn’t have been more attentive and accommodating . Because of this we will return again . Didn’t feel rushed .

Reviewed On
Restaurant Response

Dear Ms Emerson, Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the food and service met your expectations. We share all feedback with the team and I know they will be pleased to see your comments Especially Cameron, who will be thrilled to see a personal mention. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Friday, 17 July 2020
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Visited On Saturday, 04 July 2020

Lovely friendly relaxing atmosphere 😊

Reviewed On
Restaurant Response

Dear Ms Gandy, Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the atmosphere on our terrace met your expectations. We share all feedback with the team and I know they will be pleased to see your comments. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Thursday, 09 July 2020
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Visited On Saturday, 27 June 2020

Absolutely phenomenal service from the waiters, the perfect level of attentiveness, very professional and selected the most amazing wines to go with the menu. The food was to die for and left us feeling very satisfied.

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Restaurant Response

Dear Miss Powell Firstly let me thank you for taking the time to write down your thoughts about your recent experience with us here at the Grand Jersey Hotel. Then let me also thank you for your very kind comments, I will be sure to share them with the whole team. We are delighted you enjoyed your time with us and we look forward to welcoming you back very soon. Kind regards Blake Albert Deputy General Manager

Responded On Monday, 29 June 2020
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Visited On Friday, 26 June 2020

Fantastic evening, the food was outstanding and absolutely exceeded expectations. The lemon cheesecake dessert with Basil Sorbet was one of the best desserts i have ever had ! Service was great, attentive without being too intrusive. Nics knowledge of wine and explanations of each course really enhanced the evening. Good luck with getting back to normality and thanks for a perfect experience.

Reviewed On
Restaurant Response

Dear Robbie, Thank you for your visit and to take from your time to leave us your feedback. We are glad that you spent an enjoyable time in our company. We hope to see you soon again. Best regards, Nicolas Marais Restaurant Manager

Responded On Sunday, 28 June 2020
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Visited On Tuesday, 23 June 2020

Great evening and a diligent team!

Reviewed On
Restaurant Response

Dear Mr Harris, Thank you for taking the time to leave a review following your recent visit. I was pleased to see that the service met your expectations. We share all feedback with the team and I know they will be pleased to see your comments. We look forward to welcoming you back in the near future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Wednesday, 24 June 2020
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Visited On Sunday, 21 June 2020

Father’s Day evening - we were the only family on the terrace but despite a mix up with a veggie burger and a chicken burger the waitress was so attentive and polite and nothing was too much trouble Very enjoyable thank you

Reviewed On
Restaurant Response

Dear Ms. Allen Thank you for taking the time to leave a review following your recent visit. I know the team member involved was devastated at the time about the burger mix up, but we are delighted to hear that despite that you all had a wonderful time. We look forward to welcoming you back in the very near future. Kind regards Blake Albert Deputy General Manager

Responded On Monday, 29 June 2020
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Visited On Friday, 19 June 2020

Really tasty and beautifully presented great food, a little slow in coming!

Reviewed On
Restaurant Response

Dear Ms. Lees-Baker Thank you for taking the time to leave us a review. We are delighted you enjoyed the food and I assure you we are working on the speed of delivery factor at present. We look forward to welcoming you back to The Grand Jersey Hotel and Spa in the very near future. Kind regards Blake Albert Deputy General Manager

Responded On Monday, 29 June 2020
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Visited On Saturday, 13 June 2020

The rim of the cup was salty for both of us. Not sure, why. Otherwise, good food and great place for afternoon tea.

Reviewed On
Restaurant Response

Dear Mrs Nilli, Thank you for taking the time to leave a review. I was pleased to see some areas met your expectations, but was disappointed to read some of your comments. I will address your comments in these areas. Thank you for bringing this to my attention. We do appreciate your honest feedback and look forward to welcoming you back in the future. Yours sincerely, Milan Slama Food & Beverage Manager

Responded On Monday, 15 June 2020
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Visited On Sunday, 31 May 2020

A truly terrible steak. Good service and ambience, first poor dining experience at The Grand.

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Restaurant Response

Good morning Mr Piller, I am really sorry for your bad experience. Our head chef is trying to contact you directly.

Responded On Thursday, 04 June 2020
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Visited On Saturday, 30 May 2020

A very enjoyable early supper on your terrace. Excellent service from both the Maitre D and our waitress

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Restaurant Response

Thank you for your feedback and we look forward to see you back anytime soon.

Responded On Thursday, 04 June 2020
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Visited On Friday, 29 May 2020

We had a lovely afternoon on the terrace. Food was excellent. Drinks were flowing. Fabianne and the guys looked after us and were extremely friendly and helpful Music was not our choice but everything else was tops

Reviewed On
Restaurant Response

Thank you for your feedback and we look forward to see you back anytime soon.

Responded On Thursday, 04 June 2020
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Visited On Thursday, 28 May 2020

The staff made a fantastic job or making it a safe yet enjoyable experience

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Restaurant Response

Thank you for your feedback and we look forward to see you back anytime soon.

Responded On Thursday, 04 June 2020
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Visited On Monday, 25 May 2020

Excellent service on the Terrace . Social Distancing adhered to, right questions asked before accepting our reservation, Including temperature check. Vert impressed with the set up. Afternoon tea delicious. Waiters professional and courteous.

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Visited On Friday, 08 May 2020

Thank you so much for a wonderful Liberation Day Afternoon Tea. It was absolutely delicious, especially the gluten/dairy free option. Well Done to everyone at the Grand who made it possible 👏👏👏👏

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Restaurant Response

Thank you for your feedback.. We look forward seeing you back in the future. Kind regards Grand Jersey & Spa team

Responded On Saturday, 16 May 2020
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Visited On Friday, 01 May 2020

Thank you very much it was very nice having a takeaway afternoon tea . .The social distancing was perfect and collectionn point in your hotel .Good luck for the near future and god bless you all Corrina x

Reviewed On
Restaurant Response

Dear Corrina, Thank you very much for the feedback and also for your support with ordering our Afternoon Tea. I am glad you enjoyed the experience and we look forward to being able to welcome you back again. Yours sincerely, Shaun McGachan General Manager

Responded On Monday, 04 May 2020
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