Grand Jersey Hotel & Spa

Esplanade, Jersey, Jersey, JE2 3QA
Restaurant info
Opening Information

As above

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About Grand Jersey Hotel & Spa

Victoria's Brasserie serving dinner 18.30-22.00.
Tassili fine dining 4AA rosette serving dinner Tuesday-Saturday 19.00-23.00.
Champagne Lounge serving all day menu 11.00-23.00, Lunch 12.00-14.00.
Afternoon Tea 14.00-17.00.
Terrace open May- June 12.00-19.00; July-September 12.00-21.00

Cuisine: British
Dress Code: Casual,Dressed for Dining
Price point:
£ £ £ £ £

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Visited On Thursday, 08 August 2019

Excellent service, very attentive and quick to get food and drinks to us. Highly recommend!

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Visited On Thursday, 08 August 2019

Amazing vegan afternoon tea, staff were lovely and attentive. A great experience!

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Visited On Sunday, 04 August 2019

Expensive for what we ordered but the overall experience including nostalgia from when I stayed as a child made it worth the money for the overall experience offered and the views of the bay.

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Visited On Saturday, 03 August 2019

The staff in Victoria’s restaurant made us extremely welcome. It was our wedding anniversary and we couldn’t have wished for a nicer dining experience. Thank you.

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Visited On Thursday, 01 August 2019

An exquisite meal. Professional and attentive staff. A truly memorable evening, thank you.

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Visited On Friday, 26 July 2019

None

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Visited On Saturday, 06 July 2019

Not a great experience, your outdoor staff are moody and rude especially the young lady. Your bar staff inside are over worked and stressed out, our waitress ended up in tears. The whole experience was stressful and not enjoyable. We did tell the manager but there was no follow up OR nothing was offered as an apology. Not great and I won’t be recommending you !

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Visited On Tuesday, 02 July 2019

Staff were very nice and fun . Drinks were fine but no one was coming to our table offering us drinks we had to keep getting up! Not what exspect when a reservation has been made in a nice hotel. My food was not nice I am afraid. The stake sandwich I had for £14 pounds was just fat so could not eat it and the mustard was so thick and way to hot to eat. Waist of my money sorry to say. Was going to come on Sunday but now will be going else where with our group . Thankyou .

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Visited On Saturday, 29 June 2019

We were so well looked after and all staff we came into contact with were welcoming, polite and helpful.

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Visited On Friday, 28 June 2019

Food was really nice, would have liked to have been informed the terrace was pre booked from 1630 when booking the table. Staff were very clinical.

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Visited On Sunday, 23 June 2019

Very expensive for what it is, I wouldn’t have said it was 5*. Nice pool area though.

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Visited On Thursday, 20 June 2019

Pre drinks in champagne lobby were expensive - as expected! But it was a lovely treat Excellent affordable menu offer included wine Excellent friendly and professional service from Rosanna in Victoria’s

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Visited On Wednesday, 19 June 2019

Excellent food, service and the staff were very accommodating. Highly recommended!

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Visited On Sunday, 16 June 2019

Fantastic tea time. We'll be back. Thank you.

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Visited On Sunday, 16 June 2019

Absolutely lovely lunch with my family. Really felt special.

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Visited On Thursday, 13 June 2019

Both the staff and the quality of the food are second to none. I will be arranging a further visit as soon as possible.

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Visited On Friday, 14 June 2019

Although the staff where very friendly and helpful. It was clear the staff were inexperienced I would for sure come back. But felt the management need to support and put in place an easier system for all staff members in the restaurant to follow to avoid confusion on orders. Orders going to wrong tables not good. But I must all the staff tried there best, whether that’s in keeping with grand standard I can’t comment on. I trust this feedback is helpful and understand the issues of staffing locally.

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Visited On Saturday, 08 June 2019

Beautiful afternoon tea Wonderful service

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Visited On Sunday, 09 June 2019

Everything was excellent the service and the food I had a lovely time and would definitely come back and recommend this to Thank you again for making my holiday special

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Visited On Sunday, 09 June 2019

Great Afternoon Tea

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Visited On Friday, 07 June 2019

Excellent food quality and service. Looking forward to returning.

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Visited On Tuesday, 04 June 2019

Although the food was tasty I feel there was a language barrier as our order was brought out wrong 3 times before we actually received what we ordered. Not what I expected from the Grande Hotel on my first visit. I probably won’t visit again. Shame.

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Visited On Thursday, 06 June 2019

Loved the music outside didn’t know you played music!! Mix of Beyoncé to Lionel Richie x Massive bonus will defo be back for some food and tunes in the sunshine x

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Visited On Friday, 31 May 2019

The staff members in the restaurant were smart, professional and friendly all of which helped make our stay the more enjoyable.

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Visited On Tuesday, 28 May 2019

Wonderful Afternoon Tea, however not much atmosphere, a piano or piped soft music would have been ideal.

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