Grand Jersey Hotel & Spa

Esplanade, Jersey, Jersey, JE2 3QA
Restaurant info
Opening Information

As above

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About Grand Jersey Hotel & Spa

Victoria's Brasserie serving dinner 18.30-22.00.
Tassili fine dining 4AA rosette serving dinner Tuesday-Saturday 19.00-23.00.
Champagne Lounge serving all day menu 11.00-23.00, Lunch 12.00-14.00.
Afternoon Tea 14.00-17.00.
Terrace open May- June 12.00-19.00; July-September 12.00-21.00

Cuisine: British
Dress Code: Casual,Dressed for Dining
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
19
4 Stars:
9
3 Stars:
2
2 Stars:
5
1 Star:
0
Visited On Thursday, 13 June 2019

Both the staff and the quality of the food are second to none. I will be arranging a further visit as soon as possible.

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Visited On Friday, 14 June 2019

Although the staff where very friendly and helpful. It was clear the staff were inexperienced I would for sure come back. But felt the management need to support and put in place an easier system for all staff members in the restaurant to follow to avoid confusion on orders. Orders going to wrong tables not good. But I must all the staff tried there best, whether that’s in keeping with grand standard I can’t comment on. I trust this feedback is helpful and understand the issues of staffing locally.

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Visited On Saturday, 08 June 2019

Beautiful afternoon tea Wonderful service

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Visited On Sunday, 09 June 2019

Everything was excellent the service and the food I had a lovely time and would definitely come back and recommend this to Thank you again for making my holiday special

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Visited On Sunday, 09 June 2019

Great Afternoon Tea

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Visited On Friday, 07 June 2019

Excellent food quality and service. Looking forward to returning.

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Visited On Tuesday, 04 June 2019

Although the food was tasty I feel there was a language barrier as our order was brought out wrong 3 times before we actually received what we ordered. Not what I expected from the Grande Hotel on my first visit. I probably won’t visit again. Shame.

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Visited On Thursday, 06 June 2019

Loved the music outside didn’t know you played music!! Mix of Beyoncé to Lionel Richie x Massive bonus will defo be back for some food and tunes in the sunshine x

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Visited On Friday, 31 May 2019

The staff members in the restaurant were smart, professional and friendly all of which helped make our stay the more enjoyable.

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Visited On Tuesday, 28 May 2019

Wonderful Afternoon Tea, however not much atmosphere, a piano or piped soft music would have been ideal.

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Visited On Tuesday, 28 May 2019

The day was perfect we were treated very well made our 25th wedding anniversary a very happy occasion

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Visited On Wednesday, 29 May 2019

There never seems to be enough staff on duty hence the service is always slow I noticed another customer looking for a member of staff My scallops were luke warm The bill came in a wallet but no bill in it (Maltese staff member) The best thing was the views

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Visited On Thursday, 23 May 2019

We had family over for a visit so took them to the Grand Hotel for afternoon tea and we all had a very enjoyable time, with lovely sandwiches and cakes.

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Visited On Sunday, 19 May 2019

Disappointed with the presentation and amount of sandwiches without any trimmings. Not asked if we needed fresh cup for fresh pot if tea

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Visited On Saturday, 18 May 2019

It would be good if guests were offered another tray of sandwiches/ cakes once finished as seen in other hotel afternoon teas.

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Visited On Saturday, 18 May 2019

Excellent service and great food

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Visited On Sunday, 12 May 2019

As much as the food was delicious, I felt that for the £12 service charge we should have had better service, once we ordered our food and drink, no- one really came up to ask if we wanted more drinks or even desserts, so a disappointment in the service.

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Visited On Sunday, 12 May 2019

Absolutely shocking! Got an online offer , which was very user unfriendly to book, then having arrived at the Hotel, the staff had very limited knowledge of the offer so had to email it to them. The Tea was ok, but there wasno atmosphere, no light music and the service was poor, mainly due to the fact that there only seemed to be one waitress to cater for all inside. I sincerely hope that there is an improvement this Saturday! as not the kind of experience i would expect for a "prestigious" venue - hand picked by who?

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Visited On Saturday, 11 May 2019

Excellent afternoon tea in a beautiful setting.

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Visited On Thursday, 02 May 2019

Lovely evening

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Visited On Friday, 26 April 2019

Excellent young sommelier and waiter

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Visited On Saturday, 27 April 2019

Booking reservations do not work online, food Took a long time and wasn’t fresh. Staff were average, manager was walking round texting on his phone.

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Visited On Saturday, 20 April 2019

Disappointed with the level of service received. Food not up to standard expected. Will not be returning for afternoon tea.

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Visited On Thursday, 18 April 2019

I was at the Grand on 2 consecutive days for Afternoon tea and lunch on the terrace this week as the sun was shining. The staff were extremely attentive and polite as usual and ensured that our parties had everything they needed. I highly recommend the Grand for family and friend celebrations.

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Visited On Tuesday, 16 April 2019

Good food, great location, reasonably priced but service still too slow for ah hour's lunch

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