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Grand Hotel Tynemouth

Grand Hotel, Grand Parade, Tynemouth, United Kingdom, NE30 4ER
Restaurant info
Opening Information

Open daily for Lunch & Afternoon Tea. Dinner served Monday - Saturday.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome
Menus

About Grand Hotel Tynemouth

The Brasserie is the flagship restaurant within the Grand Hotel.

We offer Lunch, Afternoon Tea & Dinner (booking essential)

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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5 Stars:
73
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Visited On Thursday, 22 November 2018

Shame we were the only ones in - it felt a bit empty!

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Visited On Wednesday, 21 November 2018

Very friendly polite efficient staff.

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Visited On Sunday, 18 November 2018

A great selection of items for afternoon tea......although not keen on chicken tikka in the sandwiches

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Visited On Saturday, 17 November 2018

A fantastic afternoon tea - Corina our waitress was great and the food top notch...We’ll definitely be back!

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Restaurant Response

Thank you for your kind words. We look forward to seeing you again next time! I have personally passed on your praise and Corina was delighted. Joe Robson restaurant manager

Responded On Wednesday, 28 November 2018
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Visited On Saturday, 27 October 2018

We were absolutely thrilled with the service and brilliant organisation from Jack in particular but all the staff helped to make our wedding day so special! The food was delicious and we really appreciated that drinks were organised for our arrival. A 5* service in a beautiful building - we'll definitely be back x

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Visited On Friday, 16 November 2018

Have been many to es for afternoon tea but today's wasn't one of the best. One of the party has a nut allergy and in the past this has been dealt with very positively not not this time. Said cakes were bought in and couldn't be sure of contents and was offered fresh fruit and ice cream. Eventually a selection of nut free cakes were offered. Another point, as I drink latte, i have no problem in paying extra for it but I would have thought the first drink should be included and then pay for subsequent ones

Reviewed On
Restaurant Response

Dear Mr Taylor I would to start by apologising we did not live up to your expectations during your last visit. We strive to accommodate all allergies and given more time (According to our logs the allergy was noted Friday morning) we would have been able to provide an adequate 100% nut free cake selection, sadly neither myself nor the kitchen team could guarantee any of our cake selection as nut free due to them being made in various artisan suppliers and local bakeries. Regarding the coffees we sadly could not offer speciality coffees with afternoon teas due to the fact at full capacity the lounge and the brasserie can do over 120 covers for afternoon teas at one time which would make such coffees an impossibility to provide in an efficient manner, we have in the past provided such coffees during quiet periods for the same to be requested during busier periods which have caused issues to both ourselves and spoiled the experience of our customers. If you would like to book another afternoon tea with us I would very much like you to ring and ask for myself so I could ensure a fantastic selection of items for the whole group regardless of allergies. Kindest regards joseph robson - restaurant manager

Responded On Sunday, 18 November 2018
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Visited On Sunday, 11 November 2018

Another thoroughly enjoyable family lunch served with style . Of special note the figs and goat's cheese starter was delicious and the main course lamb literally fell off the bone .

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Visited On Saturday, 03 November 2018

Thank you for making our wedding anniversary extra special.

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Visited On Sunday, 04 November 2018

Very nice food

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Visited On Saturday, 03 November 2018

We went for a date night, was a lovely meal and the atmosphere was great. There was a couple of larger parties in the restaurant having loud conversations but they weren’t overpowering, we thoroughly enjoyed our evening. The staff were very tentative, friendly and very informative. I would recommend this restaurant to anyone, from couples to larger families.

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Visited On Wednesday, 31 October 2018

Excellent staff, lovely food, goid value, fabulous decor.

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Visited On Wednesday, 31 October 2018

Very tasty afternoon tea in a very nice relaxing place!

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Visited On Monday, 29 October 2018

.

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Visited On Wednesday, 24 October 2018

The service was excellent.

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Visited On Saturday, 20 October 2018

Faultless dining experience and would highly recommend the Grand Hotel

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Visited On Monday, 22 October 2018

Love the Brasserie as a place to dine on special occasions. The ornamental plasterwork is stunning and complemented by the tasteful decoration and lighting which makes the atmosphere. The service is polite and unhurried; the food was, as usual, delicious. All of the above makes the Grand Hotel Brasserie my choice of restaurants for all of my special occasions. Thanks for a wonderful evening.

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Visited On Saturday, 20 October 2018

It has been quite some time since we had eaten at the Grand and what a pleasant experience. The choice of starters and main courses impressed us and we were not disappointed with the quality. A return Is inevitable.

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Visited On Saturday, 20 October 2018

Highly recommended

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Visited On Saturday, 20 October 2018

Had a lovely afternoon tea only let down was as we were finishing up and needing to get away I was looking for a member of staff so we could pay we sat for over 15 minutes without a single member of staff on the restaurant floor, one came out the kitchen at one point however i could not get his attention as he held his head down, we then went to the hotel front desk to pay where I was told I would have to go back into the restaurant wait for a member of staff there. This poor customer service unfortunately put a dampener on the experience however food and atmosphere was lovely.

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Visited On Thursday, 18 October 2018

Lovely food and such beautiful sea views.

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Visited On Thursday, 11 October 2018

Everything was wonderful for our Special Treat. The room that we stayed in for our overnight stay, down to our evening meal. Hopefully, we will be coming back to this Best Kept Secret of the North East of England, in the near future

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Visited On Tuesday, 16 October 2018

Very enjoyable lunch and excellent facilities.

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Visited On Sunday, 14 October 2018

Afternoon tea. Very good value for money, food was lovely. We had a voucher and presented it in exchange for payment, however staff member had made a mistake and had charged me for a group of 6 afternoon teas instead of 2 .. shocked to be asked to pay the balance of £70.00.. 😯

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Visited On Saturday, 13 October 2018

The Hotel is very nice and comfortable. the staff were very helpful and friendly. The room was comfortable and had a nice view over the beach. You need feather pillows, and a blanket as the duvet is far too thick and heavy. the afternoon tea was really nice, but your cakes are far to sweet. Otherwise super .

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Visited On Saturday, 13 October 2018

Great food & service made all the more special by the wonderful surroundings and view. A northern gem.

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