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Grand Central Hotel - The Observatory

9-15 Bedford Street, Belfast, United Kingdom, BT2 7FF
Restaurant info
Opening Information

The Observatory opens from 1 pm Daily. Afternoon Tea bookings can be enjoyed at 1pm and 3pm.

Tables can be reserved for cocktails and drinks between 4pm and 11pm. Last orders are served at 12am nightly.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
Menus

About Grand Central Hotel - The Observatory

Sublime, sky-high sips start here

Welcome to The Observatory – The Grand Central’s jewel and the most spectacular and luxurious of liquor lounges. Take a seat and marvel over never-before-seen views of Belfast and beyond. From pavement to panorama, this is the highest bar in all of Ireland and it makes for a phenomenally dreamy destination. Take in the view, pore over the dazzling menu and savour the most masterful mixology creations in Belfast’s most memorable sky-bar…

The dress code is smart attire and as with anything the management reserve the right to refuse admission. Sports tops/shorts and other such attire will not be permitted.

We permit a small number of pre-bookings each evening for the Observatory, this is to ensure there is availability for residents. Otherwise admission will be on a first come, first served basis. For information call 028 9023 1066.

Cuisine: Cocktails
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
49
4 Stars:
24
3 Stars:
15
2 Stars:
8
1 Star:
2
Visited On Tuesday, 22 January 2019

Staff were lovely and very polite and courteous and could not have made us more welcome yesterday. Very enjoyable and memorable experience.

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Visited On Monday, 21 January 2019

Would definitely recommend with the beautiful views over Belfast and the relaxing music.

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Visited On Sunday, 20 January 2019

Great service and amazing views. I could have sat in the bar all evening!

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Visited On Sunday, 20 January 2019

Excellent venue - great to have a place of this quality in Belfast.

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Visited On Sunday, 20 January 2019

Afternoon tea at the Observatory was a surprise birthday treat. The afternoon tea section of the top floor was busy as expected, however was not staffed adequately whatsoever. There was one host for the section, who was clearly expected, by management, to split herself about 10 ways in trying to host about 10 tables, whilst serving the afternoon tea, taking requests, refill orders, providing bills etc. Unfortunately as a result of this, the level of service was very poor, although this is no reflection on the member of staff who was very friendly and polite. At one point she had to ask for assistance from another floor to help with the ongoing tea/coffee orders. It just seems like someone at Hastings hasn’t really thought it all through properly. For £40pp (without champagne) I would have expected a level of service to match the price and surroundings. Whilst the food and tea/coffee was top quality, I felt let down by the service as a result of understaffing of the section, not the individual herself.

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Visited On Saturday, 19 January 2019

The hotel itself is beautiful, the location and view from the bar is amazing but on Saturday night there I found the service very slow waiting up to 10 to 15 minutes for a drink from when your order was taken. The staff themselves very polite and well mannered. The length of time to wait was very poor considering it was not very busy.

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Visited On Friday, 18 January 2019

Everything was perfect from start to finish. The food was lovely, great atmosphere and the staff were fantastic. Will definitely be back.

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Visited On Thursday, 17 January 2019

Whilst the Grand Central Hotel itself is VERY impressive and the service was faultless from everyone I encountered I really do think that £9 for a pint of beer is unrealistic to expect. The views from the Observatory bar do not compensate for these prices. I gave the atmosphere a one star rating as there was no atmosphere. This might suit clientele who can afford to pay £9 per pint but I don't feel it suits the majority. Perhaps the hotel is not seeking to have the majority there, just the elite. If so, good luck!

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Visited On Saturday, 19 January 2019

drinks were a little bit expensive but the service and view made the experience worth it

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Visited On Saturday, 19 January 2019

The staff were very welcoming and professional. I don’t understand why it’s so very expensive- the cocktails were extortionate. A slight reduction in prices would encourage customers to buy more than one drink! However I guess this is a learning curve!

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Visited On Saturday, 19 January 2019

Excellent

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Visited On Saturday, 19 January 2019

Had a lovely time in the observatory, staff were very nice and the cocktails were fab. Good place to go to mark a special occasion.

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Visited On Friday, 18 January 2019

Lovely cocktails with great service

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Visited On Wednesday, 02 January 2019

Fantastic view of the city, cocktails expensive but worth it

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Visited On Friday, 11 January 2019

Had a wonderful visit to the Observatory, which not only has an outstanding view, but has wonderfully helpful staff also. We were made feel very welcome and relaxed, we cant wait to go again.

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Visited On Friday, 11 January 2019

All the staff were so friendly especially Paul who advised on the Cocktails we should try.

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Visited On Saturday, 12 January 2019

Excellent experience. Level of service and atmosphere was like stepping back in time to a more glamorous age. Breath taking views. Well worth a visit.

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Visited On Saturday, 12 January 2019

We had a reservation at 2130 on Saturday 12th January for 4 people. On arrival the host staff did not seem particularly well organised. Once we were shown to our table we were told that it was busy and there would be a wait for drinks. The bar did not seem busy.... Given the nature of the bar are you not aware of how many people will potentially be in attendance and therefore you should have the staff to deal with them?? After our order was placed it took 35mins to arrive and the 2 beers arrived a good bit earlier than the cocktails. The French Martini cocktails were bitter and pretty much undrinkable. We made the decision not to stay any longer as we wanted some more drinks but were not going to wait that length of time. The atmosphere and surroundings are undoubtedly excellent but the service has let you down massively. We won't be back.

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Visited On Saturday, 12 January 2019

Service was dreadful! Not worth the premium price and took away from what could have been a lovely experience.

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Visited On Thursday, 10 January 2019

View spectacular and waiters & waitresses were so friendly. I suppose the extortionate price of our delicious cocktails included the above! Loved our experience in the 🔭 Observatory Bar @ The Grand Central Hotel!

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Visited On Thursday, 10 January 2019

Positive experience. Wonderful view and attentive staff. Will visit the Observatory again

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Visited On Tuesday, 08 January 2019

Really great service - lovely staff who were really helpful, accommodating and chatty. Would definitely go again and also would recommend.

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Visited On Saturday, 05 January 2019

Not all the cocktails were available, which was a bit disappointing. The drinks were rather expensive- £14 for a small cocktail. Service was rather slow. The bar is lovely; the view spectacular and worth the effort to book a table which was easy to do online. We had a cheese platter and a charcuterie platter - both were good.

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Visited On Saturday, 05 January 2019

Excellent night :) The drinks are superb!

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Visited On Saturday, 05 January 2019

We had a fabulous time! Such an experience. The staff are wonderful!

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