Grand Central Hotel - The Observatory

Grand Central Hotel, 9-15 Bedford Street, Belfast, United Kingdom, BT2 7FF
Restaurant info
Opening Information

The Observatory opens from 1 pm Daily. Afternoon Tea bookings can be enjoyed at 1pm and 3pm.

Tables can be reserved for cocktails and drinks between 4pm and 11pm. Last orders are served at 12am nightly.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
Menus

About Grand Central Hotel - The Observatory

Sublime, sky-high sips start here

Welcome to The Observatory – The Grand Central’s jewel and the most spectacular and luxurious of liquor lounges. Take a seat and marvel over never-before-seen views of Belfast and beyond. From pavement to panorama, this is the highest bar in all of Ireland and it makes for a phenomenally dreamy destination. Take in the view, pore over the dazzling menu and savour the most masterful mixology creations in Belfast’s most memorable sky-bar…

The dress code is smart attire and as with anything the management reserve the right to refuse admission. Sports tops/shorts and other such attire will not be permitted.

We permit a small number of pre-bookings each evening for the Observatory, this is to ensure there is availability for residents. Otherwise admission will be on a first come, first served basis. For information call 028 9023 1066.

Cuisine: Cocktails
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
167
4 Stars:
62
3 Stars:
29
2 Stars:
18
1 Star:
3
Visited On Sunday, 18 August 2019

Brilliant very special definitely go again

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Visited On Sunday, 18 August 2019

Service was outstanding we had a fantastic afternoon and will be back!

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Visited On Saturday, 17 August 2019

Wonderful experience! The quality of the fare was excellent and the service impeccable. We loved the decor and as for the views? Breathtaking!

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Visited On Monday, 12 August 2019

The afternoon tea was lovely, but on the expensive side. I would go again, but have cocktails in the bar instead. The views are amazing and the service impeccable.

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Visited On Saturday, 10 August 2019

The food was delicious and there was a good selection of teas and coffee. The staff were very friendly and welcoming. The venue felt luxurious and there was a pleasant atmosphere. Overall it was a very good experience and one I would recommend to others.

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Visited On Sunday, 11 August 2019

Took my mum and wife for afternoon tea. Quality of food and service was exceptional.

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Visited On Monday, 05 August 2019

Amazing afternoon tea! Staff were very attentive and the food was delicious!

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Visited On Saturday, 03 August 2019

We had a lovely experience made extra special by very attentive staff, especially Caelan who went the extra mile , nothing was too much trouble

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Visited On Wednesday, 31 July 2019

It was an absolute Pleasure Everything is Superb!! From the service, the food, restaurant decor, the Beautiful Jaz Music and the Magnificent View of the whole of Belfast Wow It was Beyond what I have expected and the tea selection is so good!! Thank you..

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Visited On Sunday, 28 July 2019

Staff are impeccable and trained to a very high standard. Decor and furnishings beautiful. Afternoon tea was just wonderful and we really enjoyed our time at The Grand Central.

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Visited On Monday, 22 July 2019

The most perfect afternoon tea ever. Impeccable service and attention to detail from the staff. Food and drinks delicious - all this and a view to die for

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Restaurant Response

Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Saturday, 27 July 2019

None

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Visited On Saturday, 27 July 2019

We had an amazing few drinks looking over the city. The atmosphere was amazing and the pianist was fantastic. We all had cocktails which were very nice, the staff are very friendly and helpful maintaining the upmost professional service.

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Restaurant Response

Thank you very much for this fantastic review. It was a pleasure looking after your table and we hope you return soon. If you could, we would love you to share this review with Trip Advisor by writing us a review. Thank you so much. Caelan

Responded On Monday, 29 July 2019
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Visited On Friday, 26 July 2019

The sandwiches and scones were excellent but I found that the macaron was too sweet (just sugar) and so did the rest of my company. Tea and coffee was good.

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Restaurant Response

Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Friday, 26 July 2019

The best afternoon tea myself and my parents have ever had; stunning location and beautiful food

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Restaurant Response

Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Thursday, 25 July 2019

PROS: The sandwiches and scones were excellent, and the staff are friendly and polite. CONS: The mini eclairs were very soggy and not edible. There was only one tea strainer between 3 teapots (each teapot had a different flavour of tea). There were no spoons with the jam and cream, there was no sugar in the sugar bowl and no sugar tongs. For the price, it could benefit from some refinement and polish.

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Visited On Wednesday, 24 July 2019

Super service and location, but at the price the food needs to be appreciable better.

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Visited On Wednesday, 24 July 2019

Must be one of the best places for afternoon tea! The views are amazing and the atmosphere is so relaxing.

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Restaurant Response

Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Sunday, 21 July 2019

Amazing all round from the view to our service from Chloe. Sandwiches were lovely, scones still warm and deserts were scrumptious all washed down with teas and coffee. All 5 of us had a wonderful afternoon filled with laughter. You are made to feel so welcome from the greeter in the lobby to our main server Chloe. Will definitely be back.

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Restaurant Response

Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Sunday, 21 July 2019

Afternoon tea was simply beautiful, service was excellent as was the food, coffee and green tea. Certainly exquisite in it’s surroundings. The only negative would be lack of a warm savoury perhaps as there were a lot of sweet breads, but, having said that, as a whole, it was a divine experience.

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Visited On Thursday, 18 July 2019

Arrived for our 1pm booking at 12.50pm no-one was standing at the observatory desk so approached the 3 people on the desk next to it . Weren’t very friendly and said afternoon tea was still getting set up and to take a seat in the lobby. We sat on the sofa which was next to the door which was wide open . The wind was blowing on my back so my first impressions were not good at all. We were then shown to the observatory and it was lovely, the views were amazing. The selection of food was good and tasted lovely with the exception of the scones which we were told one was plain and one fruit however both were plain and were underwhelming. After an hour I need to move my car as the ticket machine would only accept so much money, we explained this to a staff member and they said that was fine however when I arrived back the male staff member at the guest desk said I couldn’t go back up until a hostess came to take me up in the lift. He tried messaging and ringing but couldn’t get in touch with them, after approx 10mins she arrived and we were shown back up to the observatory. When we were ready to leave and pay the bill we couldn’t find anyone to hand the money to. I then spotted a member of staff on the other side and asked could I leave the money with him and he said yes. We felt the whole way through the afternoon tea there wasn’t someone on the floor we could approach, they did come out periodically but it did seem like they were understaffed.

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Visited On Sunday, 07 July 2019

Service was excellent. Staff were excellent. Great view over city. 👍

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Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Saturday, 06 July 2019

Afternoon Tea in the Observatory is exquisite. Tea and coffee selection is excellent (along with the champagne). The team do not rush you, which is nice, and it goes without saying the views are brilliant. Would definitely book again for a special occasion.

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Restaurant Response

Thank you very much for this fantastic review. If you could, we would love you to share your feedback on the “Grand Central Hotel Belfast” Trip Advisor We look forward to seeing you again soon. Thanks Caelan

Responded On Monday, 29 July 2019
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Visited On Saturday, 29 June 2019

Fabulous view, even on a very wet day! Service excellent and staff really friendly. Well worth a visit!

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Visited On Friday, 28 June 2019

Very attentive staff. Stunning views. Beautifully presented afternoon tea. Fabulous for a special occasion.

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