Garden Brasserie, Orsett Hall

Prince Charles Avenue, Orsett, Grays, United Kingdom, RM16 3HS
Restaurant info
Opening Information

Breakfast
Mon - Fri: 7.00am - 9.30am
Sat - Sun: 8.00am - 10.00am

Lunch
Mon - Sun: 12.00pm - 3.00pm

Afternoon Tea:
Monday - Sunday: 12.00pm - 4.30pm

Dinner:
Monday - Saturday: 6.00pm - 9.30pm
Sunday - Closed

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Garden Brasserie, Orsett Hall

The Garden Brasserie at Orsett Hall serves British cuisine in a warm, relaxed and friendly atmosphere. With its beautiful interior, relaxing ambience and attentive staff, The Garden Brasserie is the perfect setting and place whether you are planning a breakfast meeting, celebration for two, a family get together, Afternoon Tea, a business lunch/dinner, or simply a coffee with friends while the children are at school.

Set within Orsett Hall, the Brasserie overlooks the 12 acres of landscaped gardens of the Hotel. The surrounding countryside affords the Hotel a stunning rural backdrop, yet is within easy access and surprisingly close to the M25.

Head Chef Robert Pearce delivers scrumptious brasserie style menu to ensure diners have a wonderful range of delightful food to select from.

Robert is an experienced and creative chef who is always dreaming up new and exciting dishes as well as recreating traditional recipes with a new twist. He thoroughly researches his menus to guarantee they are of the highest standard and, along with his kitchen team works to ensure the dishes and their ingredients are in keeping with current trends - he's even been known to start a few new trends of his own!

Afternoon Tea is served every day 12.00pm to 4.30pm

For reservations, please call Tel: 01375 891402

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Visited On Sunday, 14 July 2019

Lovely afternoon tea.

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Visited On Tuesday, 16 July 2019

This is the 3rd time me and my friends have visited and unfortunately we were very disappointed. Some of the cakes were hard and the bread on the outside of the sandwiches had started to go dry. I did mention this to one of the waitresses who informed me that these were made daily this may be the case but they must have been waiting on the side to be served but not covered. As this was to celebrate 3 of my friends 70th birthdays it was so disappointing.

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Visited On Sunday, 14 July 2019

Lovely venue, staff were friendly and the food was nice. Would definitely go back.

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Visited On Saturday, 13 July 2019

Wonderful, would definitely come again!

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Visited On Saturday, 13 July 2019

Could do with a different selection of sandwiches and possibly a few more.

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Visited On Saturday, 13 July 2019

Lovely stay

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Visited On Thursday, 11 July 2019

Hello thank you for allowing me to submit my feedback for our cream tea yesterday. My guests and I did enjoy ourselves but I would just like to hi-light a couple of observations: firstly the price was quite high for the quantity of sandwiches and cakes offered, we had been before and it cost £15 each which was very reasonably and we had plenty to eat this time £22 was a bit much. Secondly the tea/coffee pots were horrible and ugly please invest in some decent china ones, the ones used did not keep the tea/coffee warm so I could not understand why on earth they would be used. The staff were lovely and helpful.

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Visited On Wednesday, 10 July 2019

I feel that the presentation and food needs to be improved a little for the price charged

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Restaurant Response

Thank you for your feedback. Your comments have been discussed with Executive Head Chef. Kind Regards, Joanna Restaurant Manager

Responded On Friday, 12 July 2019
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Visited On Wednesday, 10 July 2019

.

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Visited On Monday, 08 July 2019

As a group of 9,on sitting down we found 4 of our Teacups had very obvious cracks in them,plus they were quite stainedThese were changed..It was when the teas arrived,the Teapots were very dirty,with stains running down the sides..I find this very off putting...I had ordered 1 Afternoon Tea to be Gluten Free,which when this arrived the sandwiches were actually rolls of which a well built Workman would have appreciated...They were huge & very unappetising,of which only the filling was was eaten..When one of the staff checked if we were happy with everything,it was pointed out the Gluten Free rolls were not edible &we was offered sandwiches,however these would not be GF,which obviously was not acceptable...The warm Samosa on top of cold sandwiches was very odd,almost felt it was an after thought...Bitterly disappointing selection of cakes,as with the GF which again resembled heavy bricks..Brownies were dry...The only saving Grace was the Scones which were served warm & were quite pleasant..The Jam & Clotted Cream supplied was meant for 2 people to share which was not really adequate....So after that...We definitely would not do a return visit especially as it cost £21.95 each..And I would be embarrassed to recommend Orsett Hall...

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Restaurant Response

Thank You for your feedback. Your comments have been discussed with Executive Head Chef and Restaurant Team. Kind Regards, Joanna Restaurant Manager

Responded On Friday, 12 July 2019
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Visited On Sunday, 07 July 2019

We was cramped in table after table and it was boiling hot! No windows or doors open which made me feel sick. We had to ask for a spoon to stir our tea, ask for milk, ask for water, ask for more drinks! The sandwiches were hard and the cakes dry.

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Restaurant Response

Thank you for your feedback. Your comments have been discussed with Executive Head Chef and Restaurant Team. Kind Regards, Joanna Restaurant Manager

Responded On Friday, 12 July 2019
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Visited On Saturday, 06 July 2019

Although we were a large party. we were disappointed with the overall service. When ordering tea this seemed to cause a problem, as not everyone received their tea and we had to keep requesting. There wasn't enough cups on the table and when the tea was served there was a delay in getting milk, by which time the tea was cold. The sandwiches were dry and stale, the cakes average and tasteless. Nobody checking on satisfaction during the tea. Also, on one plate of food we had a centipede which took a good 5 minutes to be removed from the table. No apology for this, food stand was eventually removed and had to wait another 10 minutes for a new stand but we had feeling it was the old food stand just returned not a fresh one. So overall a third rate experience for the price and what should have been a quality afternoon tea. One final note, when booking was made, I was told that the lady who was retiring would get a cake with her name on in it and happy retirement. We did not receive this either.

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Restaurant Response

Thank you for your feedback. Your comments have been discussed with Executive Head Chef and Restaurant Team. Kind Regards, Joanna Restaurant Manager

Responded On Friday, 12 July 2019
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Visited On Wednesday, 03 July 2019

Great lunch time venue, would highly recommend, the staff are so pleasant too, great combination with the excellent food. I will be back!!!

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Thank you for your lovely feedback. Kind Regards, Joanna Restaurant Manager

Responded On Friday, 12 July 2019
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Visited On Wednesday, 03 July 2019

Cakes were very dry Less cake, more sandwich

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Restaurant Response

Thank you for your feedback. Your comments have been discussed with Executive Head Chef. Kind Regards Joanna

Responded On Friday, 12 July 2019
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Visited On Monday, 01 July 2019

The service was slow on this occasion and slightly awkward.

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Thank you for your feedback. Your comments have been discussed with restaurant team. Kind Regards, Joanna Restaurant Manager

Responded On Friday, 12 July 2019
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Visited On Saturday, 29 June 2019

Lady serving us, spoke too quietly. Once served we didn’t see anyone again until we caught someone to ask for the bill. I gave the man the amount to be charged on my card, which i thought was £70 something, but I noticed today that I’ve been charged £90.. it should of been 3 ppls afternoon tea and one pimms at £7.

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Restaurant Response

Good Morning, Thank you for your feedback and comments. I will email you directly with my findings in regards to payments taken from your card. Thank You. Best Regards, Restaurant Manager Joanna

Responded On Friday, 05 July 2019
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Visited On Saturday, 29 June 2019

Great service, nice atmosphere very clean, the food was outstanding. I will be back soon.

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Visited On Thursday, 27 June 2019

Thank you for a great few days and thanks to all the staff for looking after us on our stay

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Visited On Thursday, 27 June 2019

Lovely food Amazing service Thank you

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Visited On Friday, 21 June 2019

Really enjoyed our experience at the Garden Brasserie, staff were friendly and efficient, food was delightful. I would liked to have seen a little more choice of mains on the set menu, otherwise everything was perfect.

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Visited On Thursday, 27 June 2019

We had a lovely afternoon of sandwiches, cake and tea to mark a special occasion. The service was excellent -attentive, without being intrusive.

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Visited On Wednesday, 26 June 2019

What we also enjoyed was walking thru the grounds afterwards.

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Visited On Tuesday, 25 June 2019

Was there to celebrate my friends 60th birthday. We had a lovely time

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Visited On Sunday, 23 June 2019

First time visiting Orsett Hall. I decided to treat my wife to a cream tea. We both loved the experience. The grounds with the flowers looked beautiful! The staff were very friendly and helpful. We loved the experience so much that we will be back soon. While there my wife also booked for a massage and sauna and another cream tea with her friend. I will definitely be be making a Google review.

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Visited On Sunday, 23 June 2019

Loved having a room for our family as the main room was noisy, so we got a chance to chat undisturbed. The staff were lovely and welcoming.

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