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The Gailes Hotel

Marine Drive, Irvine, United Kingdom, KA11 5AE
Restaurant info
Opening Information

Open daily with cooked breakfast served (for non-residents) from 8am.

Food served throughout the day with last orders at 9.30pm.

Bar open until 11pm Sunday to Thursday and midnight Friday and Saturday. (exceptions for hotel residents)

Facilities
  • Disabled Access
  • Easy Access
  • Tiered Restaurant
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Gluten Free Available
  • Weddings and Other Private Parties Catered for
  • Buffets, Business Meetings, Functions catered for
  • Free Parking
  • Event Space
  • Children's Menu available
  • Bar
  • Accommodation

About The Gailes Hotel

Make your next booking for The Gailes where great food and service comes as standard at the family-owned SImpsInns venue. The Zest Restaurant at The Gailes enjoys a wonderfully relaxed ambiance and the perfect place to celebrate that special occasion or spend quality time with friends and family.

Guests enjoy the stylish interior design, which combines warm walnut wood and quality soft furnishings to create a modern, elegant look.

Browse our menus by clicking the link at the top of this page.
The wide range of delicious and tempting dishes are loving created using only the finest ingredients and sourced locally where possible.

From breakfast and brunch to lunch and light bites through to evening meals, it's always a good time to visit The Gailes.

Cuisine: British, Scottish, Brunch, Child Friendly, Contemporary, European, Fish, International, Seafood, Steak, Sunday Lunch, Vegetarian

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
5 Stars
4 Stars
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5 Stars:
231
4 Stars:
81
3 Stars:
35
2 Stars:
25
1 Star:
7
Visited On Saturday, 14 April 2018

Highly delighted. Staff were wonderful. Food excellent. We were there to celebrate my parents Golden Wedding Anniversary and they were over the moon. Can’t wait to return.

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Wednesday, 25 April 2018
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Visited On Monday, 02 April 2018

One of my regular places to eat.

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Friday, 30 March 2018

Service was very slow, breakfast in particular, appeared to be very unorganised and not one member of staff had a smile on their face. Based on this information i would think twice about returning.

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Visited On Sunday, 25 March 2018

staff all superb

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Monday, 26 March 2018

Lovely meal and fantastic value on their promotional evening! Will definitely be back.

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Sunday, 25 March 2018

The waiter (Frazer) was very helpful, efficient and engaging. Great service. Made for a better experience all round!

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted, that you had an enjoyable experience. I have passed your comments onto Fraser. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Friday, 23 March 2018

Lovely food and good service.

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Sunday, 18 March 2018

Average meal to expensive

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Visited On Friday, 16 March 2018

always enjoy our stay at the Gailes. All Staff are so friendly and helpful, nothing a bother . Food lovely and freshly made to order. Bedrooms freshly decorated and very comfortable.

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Sunday, 11 March 2018

Amy our server was very attentive and friendly

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Sunday, 11 March 2018

The lady we have serving us was really nice, her name was dennie? I think. Can’t fault her for her attention to detail and kept talking to us from start to finish. The time in between the meals was a bit long and noticed others were getting there food before us. Also a couple of our dishes when arrived wasn’t roasting if came straight from the cooker, so was ok to eat, didn’t want to make a fuss as we waited almost 45mins to hour for mains after starters. Plus we were in the restaurant for over 3 hours. Don’t get me wrong, it was a nice night and the period between meals was a tad too long and overall was a good night.

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Visited On Saturday, 10 March 2018

Staff amazing served with a smile every time.....

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Saturday, 10 March 2018

Lovely restaurant very friendly staff , choice of menu's are very good . I've had an lots of great very enjoyable meals here.

Reviewed On
Restaurant Response

Good Afternoon Thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 15 April 2018
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Visited On Saturday, 10 March 2018

Service very slow took almost an hour before we got our starters and also too long a wait between starter and main course

Reviewed On
Restaurant Response

Sorry to hear that the service standards werent up to what they should be. We are carrying out a full re-training of the team to get back to where we should be. thanks

Responded On Sunday, 15 April 2018
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Visited On Saturday, 03 March 2018

Lack of staff made dinner less enjoyable as we waited 20 minutes to be served drinks from the bar.When the drinks did arrive at our table it was one drink less than we ordered and we waited another 10 minutes for it. This the 4th time we have dined here at the lack of staff is always apparent. It is likely that this was my last visit

Reviewed On
Restaurant Response

Thank you for leaving a review. I am sorry to hear about the service issues that you encountered. We hope that you give us another chance.

Responded On Sunday, 15 April 2018
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Visited On Saturday, 03 March 2018

The staff were run off their feet due a busy restaurant, a wedding and another function. This made the service very slow. Maybe need a few more staff on when it is so busy please.

Reviewed On
Restaurant Response

Thank you for your review. I am sorry that the service was slower than normal. We use all feedback in a constructive manner and hopefully this situation wont arise again.

Responded On Sunday, 15 April 2018
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Visited On Saturday, 17 February 2018

I really enjoy eating out at the gailes and do it whenever a special occasion arises

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Wednesday, 21 February 2018
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Visited On Friday, 16 February 2018

Served under cooked pastry on chicken leak pie. Sent back and asked to be put back in oven. Brought back out with blow torch marks with under cooked pastry round sides. Sent back again. Husband had finished his dinner before I got mines back out. Put off the Simpson’s chain

Reviewed On
Restaurant Response

Good Afternoon thank you for your review. Our goal is offer a quality product and service to match so i am sorry to hear that you didn't get to experience this first hand on this occasion. The issue has been discussed with the chef and also the waiting team. We do hope to see you again soon, so you can experience what we are aiming to achieve.

Responded On Wednesday, 21 February 2018
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Visited On Wednesday, 14 February 2018

Great food and a good choice of cocktails. The Nutella cheesecake was gorgeous

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. The feedback on the nutella cheesecake has been excellent and is something we are looking at for our menu development. We hope to see you again soon.

Responded On Wednesday, 21 February 2018
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Visited On Saturday, 10 February 2018

Room Amazing,staff fantastic, cocktails even better! Thank you so much for the extra touch for my mum's birthday. We all had an amazing time. Hopefully next time we have longer and can try out the pool!

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience and that we were able to create an enjoyable experience for your mums birthday. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Wednesday, 21 February 2018
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Visited On Sunday, 11 February 2018

Lovely meal. Served quickly. Attentive and friendly staff made for a pleasant visit. We will be back.

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Wednesday, 21 February 2018
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Visited On Saturday, 03 February 2018

Staff were very helpful and friendly, food was really good with great service.

Reviewed On
Restaurant Response

Good Morning thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Sunday, 11 February 2018
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Visited On Sunday, 28 January 2018

Always a lovely experience Thank you!!

Reviewed On
Restaurant Response

Good Afternoon thank you for your kind review. We are all delighted that you had an enjoyable experience. Our goal is offer a quality product and service to match so I am glad you got to experience this first hand. We hope to see you again soon.

Responded On Friday, 02 February 2018
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Visited On Sunday, 28 January 2018

Normally couldn't fault Gailes but last night service was slow, food wasn't as good as usual and portions were much smaller than usual. A bit disappointed

Reviewed On
Restaurant Response

Good Evening I am sorry to hear that our standards are not what they have been before. Thank you for the review as with this we can ensure our standards are back to where they should be.

Responded On Friday, 02 February 2018
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Visited On Sunday, 28 January 2018

Always have trouble with my Simpsinns Card,as says he'd to be activated despite being used on previous Thursday 25th January)

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