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Food Exchange

PULLMAN AND NOVOTEL NEW DELHI AEROCITY, New Dehli, India, 110037
Restaurant info
Opening Information

Breakfast 06:30 10:30
Lunch 12:00 15:00
Dinner 19:00 23:30

Facilities
  • Alfresco Dining

About Food Exchange

Food Exchange is a unique & modern take on “gastro-hub” serving a primary public food & beverage, center of activity of the hotel. Food Exchange shall feature regional European & Indian comprised of familiar comfort foods, updated and refined for the modern diner’s palate

Cuisine: Buffet
Dress Code: Smart Casual
Price point:

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
38
4 Stars:
11
3 Stars:
7
2 Stars:
4
1 Star:
1
Visited On Wednesday, 16 May 2018

Signages leading to the hotel don't mention Novotel

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Visited On Thursday, 10 May 2018

Most importantly the Excellent Food and the warm service makes it a Come-Back event of the day!

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Visited On Saturday, 28 April 2018

Great dining experience with best in class service & food. Had a memorable time. Looking forward to visit again.

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Visited On Saturday, 21 April 2018

Great food as always. Ended up overeating

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Visited On Sunday, 08 April 2018

Me and my guests had to wait for almost 15 odd minutes because the concerned restaurant manager didn't kept the table reserved, even when I have placed my booking in the morning and requested the hotel team to do the same on priority.

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Visited On Sunday, 01 April 2018

A hearty thank you to the entire F&B - Production & Service team of Food Exchange at Novotel Aerocity for making our grand celebration a big success. The food variety & taste was pleasing. Service top-class!

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Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Saturday, 10 March 2018

V Gud

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Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Thursday, 08 March 2018

good food I loved it

Reviewed On
Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Tuesday, 20 February 2018

I would rate you 5/5 on spread of buffet, layout and ease of access. 2 Cons: 1. service was very disappointing with few tables (eg Table no. 75 & 74) much ignored and one had to constantly seek out Staff for water,clearing table,any query,etc. I had to speak to Dimple to get some attention to our table but after initial 20 min, experience was back to poor. We had a special occassion of Birthday celebration dinner that went a little sour. 2. During reservation i had queried about Le Accor membership discount and shared details over phone.I was confirmed discount but at visit, i was told that specific card was for Hotel stays. I'm okay with that but Hotel should have moment of truth to remedy the lapse, if guest has come all the way in good faith :( Good for a one-time visit only !

Reviewed On
Restaurant Response

We regret you didn't have a great experience at our multi-cuisine restaurant, Food Exchange. It's our constant effort to give you best experience possible. We've noted down your feedback and we would work towards improving the service. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Saturday, 17 February 2018

Radhey is my go to man excellent service. Visited 2nd time and had Avery good dinnng experience

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Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Wednesday, 14 February 2018

I have celebrated Valentine's Day with my husband.it was worth spending our evening there.buffet was really amazing having all type of cuisines.

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Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Wednesday, 14 February 2018

Not as per expectations! For the dinner buffet, menu was limited and service was exceptionally poor. Worst 5 star dining experience I have ever had :(

Reviewed On
Restaurant Response

We regret you didn't have a great experience at our multi-cuisine restaurant, Food Exchange. It's our constant effort to give you best experience possible. We've noted down your feedback and we would work towards improving the service. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Saturday, 27 January 2018

Very gud food... Excellent service .. humble and caring staff Specially radhey and shambu.....Luv to visit again

Reviewed On
Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Friday, 26 January 2018

the Chinese spread could be further expanded. Also maybe add falafel along with the hummus and pita.

Reviewed On
Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Saturday, 13 January 2018

Excellent service by Raj & team, kudos.

Reviewed On
Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Saturday, 06 January 2018

Excellent Service!! Thanks Radhey and the chef

Reviewed On
Restaurant Response

Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Saturday, 07 April 2018
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Visited On Sunday, 24 December 2017

Barring issues on arrival, where the person at the counter couldn’t find my reservation, we had a pleasant experience. The food was excellent and the service was good.

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Visited On Saturday, 23 December 2017

Excellent, keep it up

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Visited On Saturday, 09 December 2017

Confusion regarding billing. Stopped me in front of my guests, embarrassing me to pay dues after mentioning the fact that all dues have been paid.

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Visited On Saturday, 25 November 2017

The ambience, food variety and quality was good. Little bit of focus needs to be done on prompt customer service.

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Visited On Wednesday, 22 November 2017

This was my first visit to Food exchange- Novotel & my dine in experience was really good. The staff was very courteous & the food was delicious. I would definitely recommend this place to my friends and family.

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Visited On Sunday, 19 November 2017

I had bought a voucher from Nearbuy. When I called to book a table. I had mentioned that I have bought a coupon from nearbuy. I was told the hotel is full. I wanted to celebrate my first wedding Anniversary. I was disappointed but after 2 hrs again I called and this time I didn't mention the coupon. I was told table is available. reservation was made. I was kinda disappointed the kind of service I got. I gave the feedback to manage and as a gesture, she gave me a cake for my Anniversary. Overall food and ambiance was very nice.

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Visited On Sunday, 12 November 2017

Your live counter chefs need to be trained to speak with customers if they are going to be working in open kitchens where customers are around. Hada lady chef in the center area (dosa n parathas station) talking to me like shes doing me a favor. anyways the favor she was doing me was making a aloo pratha..i waited 45mins n the favor never came to my table! (breakfast time) (Lunch time): Also if you are charging people for a buffet, then in the least you should have the dishes replenished..i can understand one or 2 dishes being empty awaiting refills...i had 5 dishes empty and then finally settled for other stuff.

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Visited On Friday, 03 November 2017

The only thing I feel is that there were more options in non-Veg and lesser in vegetarian.So please see that.

Reviewed On
Restaurant Response

Dear Mr. Sharma, Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. We will work on vegetarian options as per your request.Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Wednesday, 08 November 2017
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Visited On Wednesday, 01 November 2017

Good food quality with great service

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Restaurant Response

Dear Mr. Mehta, Thank you for a great review. We're glad you had a great experience at our multi-cuisine restaurant, Food Exchange and loved what we have to offer. Do keep visiting for keep coming up with exclusive delights. Regards, Raj Araganti Director of Outlets Novotel Delhi Aerocity

Responded On Wednesday, 08 November 2017
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