Mon - Sat - 11:00am - 10:00pm
Sunday - 11:00am - 7:00pm
- Disabled Access
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Erawan - Riverside
Elegant fine dining Thai restaurant and bar. Excellent, authentic Thai cuisine presented in a tranquil and serene setting.
I booked a dinner for 13 people and the service was appalling. A fellow guest had to get up and look for a waiter 6 times and I was continually trying to catch their attention. Service was not volunteered, it had to be demanded. The main courses were delivered in 3 stages, half the table got theirs followed by a 3 to 4 minute wait before the balance were delivered and then another 3 to 4 minutes wait for the sides (noodles and rice). The food was cold by the time everyone was served. Dirty dishes and glasses were not cleared. Dessert was also served in stages with one person totally forgotten about despite the order being written down. I was the first person to arrive and had to try and catch a waiters' attention. Our seating was cramped, we were seated outside next to the step so had to continually try and squeeze past other diners to get out. This despite the fact that there was at least 2 metres between our table and the balustrade. The lack of service ruined what was supposed to be a celebration and ended up being a frustration. Your food is good but I'm not sure if I'll go back due to the service.
the waitress wasn't very present, particularly after mains were served. the duck pancakes were very dry - crispy skin is one thing but when the meat is flaky that is another. and for R235 you would hope it's perfectly cooked.
Exellent Thai food - the best I have tasted in JNB
No draft beer and no chocolate moose both of which the waitress was unaware of and unprepared for
Food was really good and the service great would go back for sure
Friday's service was shocking. Due to it being a once off event (hopefully), we will definitely be back.
I love Erawan. The food and service id consistently good. I always enjoy my evenings with you
Wonderful food, good cocktails and excellent service
Really great food and vibe. Service was just horrendous. Our waitress disappeared into thin air. And we received the wrong order of food. Apart from that, it is a really nice restaurant.
Wonderful service to compliment the freshest sushi!
We enjoy Thai & Eastern cuisine and Erawan certainly doesn't disappoint. It is delicious.
Excellent service from Primrose, as always 😀👍
Apart from the awkward minute or 2 of waiting to be seated, the service and the food was excellent.
Koh Soi Chang Mai not as authentic as that found in Chang Mai. But still great
Always easy entertaining clients at Erawans knowing that the food, service and atmosphere is always just perfect....tx
We came to your restaurant with high expectations and left disappointed after receiving a mixed bag of food and service. On the positive side the sushi and dim sum were excellent. The prawn stir fry was terrible and we had to send it back. 5 tiny little prawns in a soup of mushroom and pepper. No fresh vegetables as described on the menu. The service was almost non existent in spite of us eating very early around 6pm. I had to get up twice and go to the bar to ask for service. At this stage there were at least 5 waiters hanging around the bar that could have helped us.
Great food and service. Thank you.
Lovely restaurant with great service and great food.
Fantastic food, brilliant service and would highly recommended you go
Had run out of the complimentary snack by 19:30 - had to cancel our Sushi Starters as our waiter advised us that it would take a long time !
The venue , food and atmosphere were fantastic. Once food and initial drinks were served we seldom saw our waitress 😐
Consistently excellent food and the staff go to extreme lengths to please, even running to the store next door to get sugar-free tonic water.
Great authentic Thai place