Breakfast 7:00 am – 12:00 pm
Lunch 12:00 pm – 5:00 pm
Dinner 6:00 pm – 10:30 pm
Reservations for dinner are required
- Disabled Access
- Free WiFi
- Families and Children Welcome
About Ban Horu Sushi
Whether it’s the ocean view or warm breezes, every meal is something special. Experience savory seafood with La Concha’s delightful, palm-roofed ambiance and friendly service.
The food was amazing! Hidden gem
Dinner was Luke warm, chicken hard, over cooked, too salty. Sunomono salad was plain noodles and sesame oil. Awful tasting, not true sunomono salad. Service was the worst at any El Cid restaurant. Would never go back
Excelente la comida y sus ingredientes de primera calidad, un sabor exquisito de los rollos y el arroz con abundante camarón y mariscos que fue lo que consumí esa noche, muy recomendado el restaurante Ban Horu Sushi
Bathroom (El Cid Granada) needs to be modernized. Diversify your food at the buffet. Great service overall. You elaborate guide lines (no reservation of chairs). Your employees reserves them for clients. Your beach is neglected (I found broken glass on 3-4 times and I saw other people too). I got caught dining at the Italian restaurant at the El Cid Granada (did not know that we had to pay). The waiter did not tell us. It is written very small at the bottom of the first page on the manu. The restaurant is being unprofessional and it's a scam because I'm sure that they catch a lot of people that way. Why is the pool not heated? Hardly anyone swims in it. Why bother having a pool with cold water. The bed was comfortable and so were the pillows. Overall, I would not recommend your resort.
Over a 1-1/2 wait for food. Manager rude. Short staffed. Confusion between servers and tables. We got up and left with out the staff or management asking why. Would not recommend to anyone.
extremely slow service. waiter clearly not familiar with dishes. kept telling us something was tempura and clearly was not. tempura was given to table next to us, those dinners informed waiter they didn't order that. Also food was not hot. maybe new waiter but worse experience since been here.
Decent meal - service was hit and miss - young waiter - tried to supplement and help when our waiter went MIA for long periods.
Food was good, service was excellent. Waiter and captain worked hard to make your experience pleasing. Job we’ll done!
Todo exelente gracias
Positivo+ El hotel esta muy bonito, la infraestructura muy agradable y en con un mantenimiento adecuado a sus instalaciones, las piscinas estaban muy bonitas. Tenían mesas de pin pong y de billar. Club de animación muy bueno. Hubo un día que sirvieron camarones en la comida. Negativo- Pocos restaurantes abiertos, con infraestructura muy reducida, teníamos que sentarnos donde ya habían comido y aunque había muchos mesero no tienen la actitud de servicio para retirarte los platos sucios. El desayuno no me gustó, muy poca variedad de platillos. Que pena me da decirlo pero es el peor Snack que eh probado ni en el peor hotel donde estuve es tan malo. Muchas distinción entre el trato al turismo mexicano y extranjero, de atenderte a ti o al americano los atendían a ellos, hasta le llegaron a sacudir el hombro a un extranjero, se notaba mucha la distinción a pesar de que si les daba propina. Al finalizar en los hoteles te piden el nombre de alguien que te hizo agradable tu estadía, en este caso no recuerdo a ninguno. Yo soy de la idea de que el ambiente lo trae cada persona y me la pase muy bien, me divertí y les agradezco pero ya no vuelvo. Saludos Cordiales!
We returned from the Japanese Sushi Restaurant and I must say it was a regrettable experience. We waited at the table for an hour and twenty minutes to receive our Teriyaki Chicken diner. It was a thin piece of well done, over cooked chicken with a teriyaki sauce poured over it. The chicken was just barely warm and the cup of rice was bone cold. The room was so loud we had to shout to each other to be heard. We were about to leave before the food arrived and probable should have. If we had to pay for the meal, we would have refused. We rode back in the El Cid Marina van with another couple, who were from Canada, and they also said they were sorry they ever went there as well. We for one, will not be going back to that place again. When we ate there in the past years it was real good and we were looking forward to it this year, but what a disaster. Never again!
This was a disappointing dinner-especially after having such a great experience at the other El Cid restaurants.The Service and the food were below average and we were told we had to have a reservation and had been also told this was a very upscale restaurant. Our waiter Hector disappeared in the middle of our dinner service and a nice young man came up and asked if we were OK-we explained we have not had dessert yet which we were told was included in the 5 Course restricted meal - again after no movement we just asked for our check never to see Hector again-the rolls were heavy on the rice and very short on whatever filling you had chosen- for my entrée I had catch of the day which was tuna it came out approximately 1-1/2 x 3“ in size and was extremely dry -my wife had a stirfry with beef chicken and shrimp-it appears maybe it sat under a heat lamp to long but it was so dry it could not be consumed-we were told there was only one red wine that could be chosen from-again the other restaurants at El CID that we have eaten at were not like this
The staff were amazing your manager is the best person so friendly.
Increíble lugar! Todo delicioso y el servicio de primera
Cero servicio como te ven te juzgan muy decepcionada de ese restaurante .
Amazing food, The Best service in the world, we are really thankfully
Un buen lugar
We messed up on our reservation number but they still seated us, and we had a blast!
We have tried all the restaurants at ElCid Mazatlan and this is the first that brought us our check before we were finished eating. It was just placed on our table, we were never even asked if there was anything else we might have wanted. Will not go back.
Servicio muy lento, tanto que mi hijo se durmió y ya no me dejaron llevarme la comida para llevar, me dijeron que tenía que consumirla allí.
Good selection of rolls. Had the Mongolian Beef and the sauce was a little sweet for my taste. The rest of the meal was good.
It was my favorite...the people and food was awsome
Overall, a positive experience. However, if you have after dinner plans, make sure you allow enough time. Service takes a while because all the orders are freshly prepared.