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Elements restaurant

marine parade, private bag 50073, Queenstown, New Zealand, 9348
Restaurant info
Opening Information

Dinner : 18.00-22.00 (everyday)

Facilities
  • Disabled Access

About Elements restaurant

Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or in our bar overlooking the Rose Garden & lake Wakatipu from 6pm daily.

Cuisine: Modern New Zealand
Dress Code: Smart Casual
Price point:
$ $ $ $ $

Availability

Available Offers
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Avios will be awarded within 14 days from dining.
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Visited On Monday, 08 October 2018

Delicious meal and the wait staff were very friendly.

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Visited On Saturday, 22 September 2018

Amazing food, amazing setting...

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Visited On Monday, 04 June 2018

The salmon is amazing!

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Visited On Saturday, 02 June 2018

Was nice food but appeared very short staffed. Took an hour to get our food to had to change our plans for later on that evening. Also people waiting for tables and shortage of menus

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Visited On Tuesday, 12 December 2017

Good experience

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Visited On Saturday, 09 December 2017

7 of us stayed at the Novotel Hotel for a staff Xmas function for a weekend. We booked several weeks in advance to dine at Elements restaurant in the hotel for the Saturday night. I received a confirmation message 24 hours prior to our booking. We arrived at the restaurant and not only was there no booking, the restaurant was full and the staff were going to cobble together 2 tables to seat us in the foyer. Very very disappointed in the whole experience and we declined the offer to perch in the foyer with an uncomfortable setting and left the hotel to find dinner elsewhere. What is the point of having a booking system if it doesn’t work?

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Restaurant Response

Dear Jane, I am sorry to hear about your experience at Elements. Please accept my apologies for not meeting your expectations and the inconvenience caused. Our restaurant team made an error and the booking was not communicated to the service team. There was a large group dining in the restaurant and the best available space at the time was at the Elements Bar however I totally understand that it was different than what you had expected. We would love to have you back for dinner when you are traveling to Queenstown and offer some of the excellent dishes we have on the menu using the local produce. I would be more than happy to look personally into it. Please do not hesitate to contact me on [email protected] Sincerely, Prasheel Churi Executive Assistant Manager Elements Restaurant, Novotel Queenstown Lakeside

Responded On Friday, 12 January 2018
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Visited On Saturday, 07 October 2017

We had a great meal. Thank you.

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