Available through our European and All-Inclusive plans
Located in the mezzanine
Open: 6:00 pm to 10:30 pm
- Disabled Access
- Families and Children Welcome
About El Alcazar - Italian Cuisine
Satisfy your cravings for Italian with our elegant cuisine and a la carte menu.
Excellent staff, delicious salad bar, salmon was perfect. I hope the flying bat got out!
Gustavo and Luis were excellent. Our party of 11 had great food and excellent service!
Muy buena atención y servicio, con mucho gusto regreso y recomiendo a mis amigos para que vayan a pasar una muy buena velada.
Francisco is the best made us Mexican coffes & took good care of us
Enjoyed the service and the singing waiter
we had the Salmon Entree, and it was absolutely delicious...will be back again, and the Spanish Coffee was extremely well presented...
Excellent meal & service.
Great food can get a little loud inside though
Muy mal servicio por el mesero que nos atendió, se equivocó de platillo que ordené (me dió pescado en lugar de carne) y estaba muy distraído y distante, no nos sirvió el café y postre. El pollo de mi esposa sin sabor y el cocimiento de mi carne no fue el que pedí (lo pedí al punto y me lo dio bien cocida). Pésimo restaurante.
Antipasto bar was a treat. Very enjoyable evening
Great place. Great meal.
Piano too loud
Very enjoyable as always
Bring back the canoli dessert!
Our favorite restaurant at El Cid wonderful food and service. So much fun!!
Salmon was not cooked. It was very thick and raw inside. The pink sauce was bland. I recommend you change your salmon to a thinner slice seasoned with garlic grilled or pan seared with onions
Food and service was excellent. Enjoyed the singing waiter.
It took a long time for food to be served, and it was cold when served. Our waiter took all our plates back to the kitchen to be heated up. It appeared to us that the waiters were overwhelmed, and possibly the kitchen as well. We heard that many guests were seated without reservations, which spoiled our evening.
Our waiter was not attentive at all.
This is a very nice little restaurant, with fabulous service. Our main course was very nice, with an equally tasty dessert. Unfortunately, the only appetizer was a salad bar that is completely unacceptable, cold cooked vegetables, romaine leaves, no Italian dressing in an Italian restaurant? Still, if salad isn’t your thing, the rest of the experience will be very nice
Los tiempos de preparación de los alimentos o de atención del mesero eran muy largos . Adicional en todos los restaurantes siempre faltaba algo del menú llame se plato de la carta, postre, bebida. Creó deberían ser más bastos de la comida como lo es en Puerto Morelos
Wow, amazing experience in this place, awesome food & service, we are very thankfully
Pasta was poorly cooked. Salad Bar/Antipasta was a disappointment. Service was terrible. I tried for 20 minutes to flag down anyone for a check when we completed our mean and was ignored by all. Finally went to the receptionist to pay.
We had a wonderful meal.