Available through our European and All-Inclusive plans
Located in the mezzanine
Open: 6:00 pm to 10:30 pm
- Disabled Access
- Families and Children Welcome
About El Alcazar - Italian Cuisine
Satisfy your cravings for Italian with our elegant cuisine and a la carte menu.
Our waiter, Francisco received a 100 peso propina because his service was excellent! Food was very good and we liked the salad bar. Need more tomato slices at salad bar.A small amount of soup was served in a big bowl! More soup would be good!
Something definitely wrong !!! Ruben had time for ONLY one song within 2.5 hours we have been there !!! There was NO piano player !!! There is no musicians in Mazatlan or El Cid can afford them anymore !!!???
We had sit for about 15 minutes before anyone asked about drinks or take our order. We were not told about the self serve salad bar until me asked. We never got any water but when a waiter was walking by with wine that he had served someone else. We asked for Muscato and he gave us that and said it was sweet. The food was good but because of poor service we did not get to finish our dinner until almost 11 PM .
The food and the service was excellent. Out sever went above and beyond to make our evening enjoyable. I only wish you were opened more evenings
falta mejorar la atencion de los meseros
The food was excellent
One disappointment--NO MUSICIAN !!!It is supposed to be one on the elite restaurants of El Cid Mazatlan. Thanks to Ruben, it brought some life to the place !!! Carpacho was very good !!!
Excelente lugar para cenar. El rissoto no es muy buena opción para iniciar, salvo eso todo excelente.
The piano player was missing. Ruben had time to sing ONLY two songs !!! Karla was doing her best= very good ! Te waiter was was very good. Pizza was under cooked and came to the table COLD !!! Had to return it to warm it up !!! Came back( new)--still cold ???
Seems like new unfamiliar staff and the more established staff had to cover for them making them run a lot more and making service slower because they were handling more of the people. Staff was still excellent and food was good.
Excelente restaurante, en lo particular me encantó la decoración, el ambiente y pues que decir de la comida, deliciosa la pizza 4 quesos, la pasta bolognesa y el rib eye de 350gr. con un exquisito sabor, sin duda volvería a cenar para probar otros platillos que estoy seguro serán de la misma calidad y excelente sabor
Salmon was excellent. 5 stars. Fettuccine Alfredo was salty, 3 stars My server ( Reuben) was 4.5 stars
Francisco did a great job as a waiter and Karla has got the restaurant running smoothly. The rest of the staff also was were warming in making you feel welcomed by just saying "Hello or Welcome back". One of our favorite places. Suggest that the restaurant get a few honey packets from another restaurant for sweetener with tea. They have had it in the past. Have to mention this because it was so funny. The table next to us had 3 bracelet and one without. Every time the waiter came by one of the ladies would throw a napkin on his arm to cover his white/yellow bracelet. this went on all night. I would have hoped staff would have just told him he had to pay rather than have him do this all night - LOL
Good menu variety. Great value and service
La hostes era una déspota y el mesero tardó muchísimo en llevar los alimentos
The service was very good, the food was excellent! Went back for a second time it was so good. Had a wonderful bottle of wine from the oldest vineyard in North America.
Excellent staff, delicious salad bar, salmon was perfect. I hope the flying bat got out!
Gustavo and Luis were excellent. Our party of 11 had great food and excellent service!
Muy buena atención y servicio, con mucho gusto regreso y recomiendo a mis amigos para que vayan a pasar una muy buena velada.
Francisco is the best made us Mexican coffes & took good care of us
Enjoyed the service and the singing waiter
we had the Salmon Entree, and it was absolutely delicious...will be back again, and the Spanish Coffee was extremely well presented...
Excellent meal & service.
Great food can get a little loud inside though