Available through our European and All-Inclusive plans
Located in the mezzanine
Open: 6:00 pm to 10:30 pm
- Disabled Access
- Families and Children Welcome
About El Alcazar - Italian Cuisine
Satisfy your cravings for Italian with our elegant cuisine and a la carte menu.
It was an amazing evening. Thank you
The piano player was there ! What a difference in the atmosphere !!! Thank you. Great attention from Capt Karla and Waiter Ruben, but he had time for ONLY one song! Problem: with new "loads" ( guests) arriving every 30 min, if you do not catch the waiter when he comes to your table "once", you ,most likely have to wait 30 min before he has time again- no relaxing time. Unless you you know/learn that, it is frustrating and extend the "dining time" because of long wait, which is counterproductive to what somebody wanted to accomplish ( "move the cattle faster") !!!
la comida en general es muy buena, sin embargo hubo un largo momento (mas o menos 20 min) en que el mesero nos dejó esperando antes de poderle pedir el postre, estaba atendiendo a una mesa donde llegaron varias personas. Creo les hace falta personal.
Everything was excellent. The food was delicious and the service by Luis was amazing! We will return!
Back & seat cushions very dirty & stained. Need replacing !!!
Luis was an excellent server.
The food and service were excellent
Waiter was great. Sang for us in Italian & had a great voice.
Alzazar is a "dead city"==It seams that the waiters are overworked, crevice is slow. Not even a speaker music. Ruben sang only ONE song. With natural bad acoustic and no music, it is an overbearing experience ! With all the above, it is still a nice place to dine !
My kids love el Alcazar we have been there several times over the last few years, while visiting El Cid be sure to visit.
Have all inclusive so no comment on value Great salad bar. Had the lasagna minus the sauce this time, very good. Waiter a little absent at times. Great atmosphere and nice since there was no piano player, quite evening and able to visit with on another without the added noise.
I ordered Lasagne and my wife ordered pizza. Both dishes came out cold. We were disgusted so we left the restaurant and got a hot dog at the buffet.
generous portions, pasta al dente, saucing awesome, nice wine list.
Staff were very busy and had to deal with some “difficult” customers. They kept their professionalism and we had a great experience with the staff, service and food.
Enjoy Ed my meal and the atmosphere.
Ran out of Two Vines wine, but ran to La Concha to get more. Above and beyond necessary service.
No piano player !!! Ruben had time for only one song since the sitting starts at 5:30 PM. We left about 10 PM.
Your menu is getting terribly boring and disgusting. It is very difficult to come here as we do, year after year, and find interesting food and something new on the menu. You can order one or two things on the menu, but if you’re staying more than two weeks, let alone a month or four, there is not enough variety and items on the menu. You definitely need to refurbish and rethink your menu.
The service was excellent and the food was amazing. Highly recommended restaurant.
singing waiter and piano player makes for a special evening
Piano player was there, thank you! Ruben had time for ONLY one song, again !!!
Our waiter was very good and attentive. Took care of our needs in a very timely manner. Food and drink was outstanding.
Salad dressings are in middle of salad bar,. Should be at end. Food is very good. Everything TODO BIEN!