El Alcazar

Blvd. El Cid lote 1-01, Mza.20, Unidad 15 SM 03 , Puerto Morelos, Mexico, 77580
Restaurant info
Opening Information

Open daily:
Dinner 5:30 pm – 9:30 pm
Children are welcome 5:30 pm – 7:30 pm

Facilities
  • Disabled Access
  • Private Dining
  • Families and Children Welcome
Menus

About El Alcazar

Catch the wave on the latest in Asian-Mediterranean fusion fare. This chic restaurant, perfect for romantic dinners and notable celebrations, offers indoor and alfresco dining on the terrace and an extensive wine cellar.

Cuisine: Mediterranean
Dress Code: Casual
Price point:
$ $ $ $ $

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Diners Review
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5 Stars:
187
4 Stars:
48
3 Stars:
17
2 Stars:
7
1 Star:
4
Visited On Tuesday, 14 January 2020

Restaurant is very xtremely noisy due to lack of soft material to absorb sound. Very stressful.

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Visited On Friday, 10 January 2020

Very noisy

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Visited On Thursday, 02 January 2020

Servers were not attentive, always on their phones and eating while working and food not really recommended. If possible, try the other restaurants on site for no disappointment! We were glad we reserved this restaurant on the first night to find out there are better ones out there.

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Visited On Friday, 03 January 2020

Our waiter was great. The hostess is great also.

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Visited On Tuesday, 31 December 2019

As in past years, we enjoyed the splendid New Year’s Eve meal and celebration! Our waiter, Jaime, also contributed to a celebratory and fun evening. The salad bar is as fanciful as it is delicious and varied, and the lobster tail is our family’s favorite!

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Visited On Monday, 30 December 2019

It was very noisy in the restuarant. Had a hard time hearing the water and my dinner partner.

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Visited On Tuesday, 24 December 2019

The shrimps for dinner was too dry and the bacon made it too salty. The lobster bisque tasted like clear broth chowder.

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Visited On Sunday, 22 December 2019

Jamie was a wonderful waiter.

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Visited On Sunday, 22 December 2019

See above

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Visited On Sunday, 22 December 2019

We had an amazing meal, food was excellent, but to make it even better our service was phenomenal!! Evaristo was very professional and took excellent care of us!

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Visited On Wednesday, 18 December 2019

Our meal last night was not as good as previously. It was good, but not quite perfect.

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Visited On Friday, 13 December 2019

Another great evening at Marina Night. Food has been consistently excellent as was the service. Our server even went that extra mile (literally) by going to another restaurant to get some vinegar for my mother-in-law’s’ French Fries. She loved it 😋

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Visited On Sunday, 08 December 2019

Very friendly staff

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Visited On Thursday, 12 December 2019

The service was top notch as was the Mediterranean food - which includes the excellent salad bar. What made the evening more memorable was that the Head Chef made a point to come to our table to thank me for a suggestion that I had made earlier in the week at another restaurant. It is so nice to know that our feedback is really important to El Cid as we all want the same thing - a Fun Dining Experience combined with Excellent Food. That’s what makes it memorable 😊

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Visited On Wednesday, 11 December 2019

The food, service and attentiveness of the staff was as excellent as usual. The only drawback- if it is considered a drawback- is that the popularity of the Marina night made for a more crowded and with it a louder dining experience.

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Visited On Tuesday, 10 December 2019

Waiters are very attentive to your every wish!!

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Visited On Tuesday, 10 December 2019

Very good service. The food was very good with the seafood night-didn’t like the Mediterranean as much.

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Visited On Monday, 09 December 2019

Great food. Great service.

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Visited On Sunday, 08 December 2019

We had the shrimp. Fabulous. Can't wait to try to reproduce the delicious dip. Mayonnaise, lime, and scallions. Yum. Our team gave impeccable attention.

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Visited On Friday, 29 November 2019

there was a very noisy group just inside the entrance in the corner. there seems to be no noise abatement in place, I could barely hear my wife talking with this group's chatter

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Visited On Friday, 29 November 2019

Great restaurant Staff awesome

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Visited On Tuesday, 26 November 2019

We enjoyed excellent customer service from the wait staff and the dinner was delicious.

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Visited On Friday, 22 November 2019

Frank was great.

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Visited On Saturday, 16 November 2019

Everything from presentations ,taste to service was five star

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Visited On Wednesday, 13 November 2019

Awesome attentive staff

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