El Alcazar

Blvd. El Cid lote 1-01, Mza.20, Unidad 15 SM 03 , Puerto Morelos, Mexico, 77580
Restaurant info
Opening Information

Open daily:
Dinner 5:30 pm – 9:30 pm
Children are welcome 5:30 pm – 7:30 pm

Facilities
  • Disabled Access
  • Private Dining
  • Families and Children Welcome
Menus

About El Alcazar

Catch the wave on the latest in Asian-Mediterranean fusion fare. This chic restaurant, perfect for romantic dinners and notable celebrations, offers indoor and alfresco dining on the terrace and an extensive wine cellar.

Cuisine: Mediterranean
Dress Code: Casual
Price point:
$ $ $ $ $

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
143
4 Stars:
43
3 Stars:
15
2 Stars:
6
1 Star:
4
Visited On Thursday, 15 August 2019

Service was very poor. Had to get up to get water. Servers were very confused. Everyone got their food before we did. Very bad experience!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 12 August 2019

Great service with delicious food.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 31 July 2019

Excellent service by Tomas and Natalio! Delicious anti-pasta, appetizers, and entree’s.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 22 July 2019

Everything was great from food to service!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 20 July 2019

Tomas was friendly and professional. Loved our meal- steaks cooked perfectly!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 July 2019

Great service

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 04 July 2019

Good

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 01 July 2019

Small portions but good tasting food

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

Food was not very good. The antipasti bar was good, however the dinner itself was not very good. The service was excellent.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 27 June 2019

Salad/antipasta bar as an option is great, just wish there were more salad selections of different greens, salmon or sashimi, mushrooms would be great.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 23 June 2019

Great wait staff and food

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 25 June 2019

Great menu. Food was good, best on the resort so far.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 04 June 2019

Great service and food

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 06 June 2019

Great place to eat.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 04 June 2019

The hostess was very helpful, friendly and provided great assistance when we checked in and modified our reservation! Evaristo was our server and he was friendly efficient helpful and responsive! He’s a real professional and a great asset to El Cid on how he treats customers like us! Food was tasty and well prepared and presented- and served in a timely manner!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 29 May 2019

I would like to thank Tomas for his personalized attention. He went above and beyond with his service. He was an exceptional help with the menu and introduced me to new and exciting beverages. His attentiveness was not only with us, but I observed how great he was with other tables as well. Tomas made our experience at El Alcazar that more rewarding. The food was delicious!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 27 May 2019

You can’t miss going to Alcazar for dinner!! Food was absolutely delicious from start to finish. Great service and delicious food, what more can you ask for!?!? I am glad we reserved here. The steak was cooked to perfection, the appetizer, soups and desert were to die for. Great value for money, absolutely worth the visit.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 24 May 2019

What a wonderful way to end our trip. The wait staff were the greatest. And the chef had no problem with changing his dishes to our requests. Thank you and Gracias

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 23 May 2019

While we always enjoy this restaurant, the rules clearly state that children under 6 are not allowed after 7:30 pm but these rules are not followed by their parents or enforced by the restaurant. Our dinner was very unpleasant because of this matter.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 20 May 2019

Awful service. Brought wrong food twice. Missed to bring bread. We asked several time for desert menu and they forgot to bring.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 19 May 2019

Good food, exceptional service. Friendly and helpful staff.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 13 May 2019

We always enjoy this restaurant...the food, the staff and the ambiance.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 03 May 2019

Amazing place. Mendosa and Ricardo are the best! Thanks guys. The fusion cuisine here is excellent

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 April 2019

The salmon with rice was awesome. I woke up thinking about the small sample of mashed potatoes I had. Great food and service!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 16 April 2019

Lobster was over cooked and 3 out of 4 steaks were tough. Steaks cooked to required temperature just tough. Salad bar was great.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money