or

El Alcazar

Blvd. El Cid lote 1-01, Mza.20, Unidad 15 SM 03 , Puerto Morelos, Mexico, 77580
Restaurant info
Opening Information

Open daily:
Dinner 5:30 pm – 9:30 pm
Children are welcome 5:30 pm – 7:30 pm

Facilities
  • Disabled Access
  • Private Dining
  • Families and Children Welcome
Menus

About El Alcazar

Catch the wave on the latest in Asian-Mediterranean fusion fare. This chic restaurant, perfect for romantic dinners and notable celebrations, offers indoor and alfresco dining on the terrace and an extensive wine cellar.

Cuisine: Mediterranean
Dress Code: Casual
Price point:
$ $ $ $ $

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
124
4 Stars:
34
3 Stars:
12
2 Stars:
6
1 Star:
3
Visited On Thursday, 14 March 2019

Waiter very friendly and interactive . Very enjoyable experience.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 12 March 2019

This was an exquisite dining experience. The goat cheese and Proscuitto with the cherry tomotoes from the salad bar were a superb blend of tastes. The lobster fettuccini was perfectly balanced and sooo good. The risotto with chicken could not have been better. I have not had such a flavorful meal in some time. My thanks and compliments to all.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 11 March 2019

They were kind enough to combine the filet and shrimp into a surf’n’turf delight!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 04 March 2019

Boiled shrimp on the salad bar (not sure what else to call it) were overcooked and chewy. My wife's beef filet was ordered medium-well and came out with the center what I would call rare. She was kind enough to share it with me but the point is, that's not what she ordered.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 22 February 2019

Beautiful atmosphere and great service. I would have liked to see more choices on the menu that were unique to the area. The dish I ordered ended up really just being Fried Shrimp which I can get anywhere.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 25 February 2019

Great salad bar! Steaks were way undercooked and once redone to medium they were all tough and chewy. One of us objected to the gamey flavor. The service was very friendly and efficient. The house wines are good enough.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 26 February 2019

Good food and salad bar

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 08 February 2019

Mendoza is a superior waiter. Very attentive to any need.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 February 2019

It was a nice change to have great service ! Tempura batter is too thick. Supposed to be light and airy (. More baking soda ???).

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 30 January 2019

So loud ... three different waiters ... confusion in the order. ...service was unpredictable! Romantic dinner ??? Your joking ! Nada ...

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 29 January 2019

Delicious food! Great service! We are going back!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 28 January 2019

Great salad bar.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 26 January 2019

Our waiter Ricardo was excellent.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 25 January 2019

We had a very large group and it was very impressive to have the staff cater to all of us so efficiently. The salmon was amazing. Top notch service

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 20 January 2019

Service was extremely slow, especially serving our decaf coffees way after our desserts were consumed!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 17 January 2019

Everything is absolutely wonderful! Thank you for being such a great place to enjoy a superb dining experience

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 09 January 2019

Lovely dinner, lovely evening

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 06 January 2019

It would be nice to have balsamic vinegar for our salads. The waiters were super. I rarely give a 5, as I save it for outstanding service, etc. So well done to your team.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 06 January 2019

The food and service were awesome, but the noise level was too loud. Hanging some fabric or rugs on the wall to dampen the sound eould be very helpful. (We had to speak very loudly to communicate.)

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 01 January 2019

It was an awesome dinner with greatnservice

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 31 December 2018

Wonderful New Year’s Eve dinner! The lobster tail and rib eyes were excellent

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 29 December 2018

The food was very good but the service was unusually slow. We waited for drinks, and food. There were six of us and we were only provided four menus. We were seated in an area with little kids around us and it was very noisey.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 27 December 2018

The food was good and nicely presented. However, the restaurant is loud. Everything seems to echo and if a child starts crying, everyone in the place can hear it.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 24 December 2018

We were seated, just before a large group, we were ignored most of our time there. We're normally have a wonderful experience, but last night was heart breaking to me. I feel our server felt he could get a better & bigger tip from the larger group.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 20 December 2018

We found this to be a rather mediocre experience, compared to the other a la carte restaurants. It was very noisy, certainly not a place for a romantic dinner (as it is billed). The food was okay but lacked flavour, and was not at all hot. (I expressed the same complaint last trip, and it has not been rectified) This restaurant does not seem to have a clear identity and is not fusion cuisine as we understand it.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money