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The Grill Room at Down Hall Hotel

Matching Road, Hatfield Heath, nr Bishops Stortford, United Kingdom, CM22 7AS
Restaurant info
Opening Information

Lunch 12.30pm – 2.30pm (Special Sunday Lunch menu)
Dinner 6.30pm – 9.30 pm Monday – Sunday

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About The Grill Room at Down Hall Hotel

The Grill Room Restaurant is an ideal location for informal dining in beautiful historic surroundings. Located at Down Hall Country House Hotel, the restaurant is decorated with Italian wood flooring, dark wood tables and large windows that let in an abundance of natural daylight.

The Grill Room Restaurant offers a contemporary British menu with the finest ingredients sourced from our own vegetable garden or the local area.

Afternoon Tea is served daily between 2pm and 5pm

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
103
4 Stars:
49
3 Stars:
27
2 Stars:
7
1 Star:
6
Visited On Tuesday, 14 August 2018

The restaurant was disappointing compared to the rest of the hotel, the tables looked mottled and dirty and the lighting was really bright and harsh. For our anniversary dinner it didn’t feel very romantic. It would have been nicer to have table cloths and softer lighting.

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Visited On Sunday, 12 August 2018

Excellent beef and bread pudding

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Visited On Friday, 10 August 2018

We had an enjoyable experience in the Grill Room. The staff were friendly and accommodating, from the member of staff who delivered our drinks to the Maitre D’. The request for more jus with my dinner was received well and I was given a small jug of jus to enhance my duck main. Our meal was not rushed and neither did we wait too long for our 2 courses. The main reason for marking down was the disco music from a wedding reception which dominated and drowned the lovely easy listening being piped into the Grill Room. We were acknowledged and thanked for our custom too, as we left.

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Visited On Sunday, 05 August 2018

Great place and very relaxing. Would recommend

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Visited On Sunday, 22 July 2018

Very friendly staff and great Sunday lunch

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Visited On Saturday, 14 July 2018

We have been to this restaurant on several occasions and they never fail to provide excellent service or fantastic food. This is a restaurant where you pay for quality food Cooked to perfection, the lamb is my choice on the main menu. Each dish is not too large, so three courses goes down easily leaving you comfortably full and your taste buds would have experienced what a meal why you pay that little bit more.

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Visited On Thursday, 28 June 2018

Was very lovely staff was very friendly food was very nice will definitely be takeing my mum there

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Visited On Monday, 25 June 2018

We absolutely love eating in the Grill Room when we stay at Down Hall. It is always fantastic quality and the selection is great.

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Visited On Sunday, 17 June 2018

Friendly, courteous and efficient with modern dining room and the grandeur of an old hall to have coffee in afterwards. Magnificent setting. Thoroughly enjoyed the roast luncheon, lovely tender beef.

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Visited On Sunday, 17 June 2018

The food was lovely untill there was a metal staple in my pudding , which cut my mouth . Spoke with waitress to took it away and served me a new one

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Visited On Saturday, 02 June 2018

Lovely meal, good service and despite large wedding could still enjoy coffee in the lounge.

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Visited On Saturday, 26 May 2018

Service: the staff were unfortunately unfriendly and not at all warm, welcoming or inviting. When we first arrived, we had to wait to be seated, then had to later request a menu as one was not given to us upon being seated. Each time we needed the plates clearing or a new menu (ie for dessert) we had to request this rather than the staff doing this naturally as would usually happen in a restaurant. Food: the food was expensive for what we received. I ordered the tomato salad to start which said it came with blood orange and olives. When in fact what actually arrived was a plate of two tomatoes cut up with basil. The sea bass main lacked any flavour and the potatoes were rock solid. The dessert (strawberry meringue) was the best part of the meal but was very small. For the prices, the meals need to be better in terms of taste. The presentation was good, but if you’re going to serve a small delicate portion you need to ensure that each mouthful is delicious. When it’s bland you come away thinking it was just a tiny, bland meal. A shame and a real let down when the hotel room was delightful.

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Visited On Thursday, 10 May 2018

Amazing food, great service - perfect choice for special occasion

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Visited On Wednesday, 02 May 2018

I feel the Grill room lacks grandeur - cutlery old and plain, no table cloths on the table (I’m sure they show table cloths in the website gallery , lack lustre staff.....I don’t need to know when my cutlery is being laid incorrectly that they have been here since 6 in the morning.! Plates being removed before the food is finished, butter being removed before bread is finished - twice my friend had to ask the waitress to leave her plate as she wasn’t finished. If finishing lunch around 3pm is inconvenient to your staff then don’t take late bookings - it made us feel uncomfortable - your website does not reflect your dining accurately I’m afraid......at least not on this occasion we visit spas and hotels and restaurants regularly and I’m afraid that with the outer beauty is not reflected within.

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Visited On Friday, 27 April 2018

The chips were far too salty and I would have preferred the sirloin to be more succulent. Dessert was nice but couldn't cut into the macaroons. Overall a satisfactory dinner

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Visited On Tuesday, 17 April 2018

Loved the food, extremely tasty and great service in a relaxed envoiroment.

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Visited On Sunday, 01 April 2018

This is an amazing place and ideal for family/friends gathering. The hall is beautiful and so is the garden. The service is excellent and very high class. The food is fresh and very tasty. We had a great time and I am so pleased with my choice. It was everything I could wish for and I could not ask for more. Thank you Down Hall.

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Visited On Sunday, 01 April 2018

Service was a bit slow and it was very noisy. But it was very good food.

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Visited On Sunday, 18 March 2018

Very enjoyable for winter Sunday lunch and lovely to sit by the log fire afterwards.

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Visited On Sunday, 18 March 2018

the tip should be discretionary not added to the bill otherwise everything was fine

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Visited On Saturday, 10 March 2018

Was surprised the grill room did not served traditional grilled food such as steak at lunchtime.

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Visited On Sunday, 04 March 2018

Terrible atmosphere and hugely overpriced.

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Visited On Sunday, 04 March 2018

We had Sunday lunch here and our roast beef was absolutely delicious the best we have tasted. The hotel is beautiful, we would love to come back.

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Visited On Tuesday, 13 February 2018

Excellent meal with a lovely atmosphere

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Visited On Saturday, 17 February 2018

Lovely meal from the valentines menu, had a really nice evening. The restaurant staff were very attentive and friendly, would highly recommend.

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