The Grill Room at Down Hall Hotel

Matching Road, Hatfield Heath, nr Bishops Stortford, United Kingdom, CM22 7AS
Restaurant info
Opening Information

Lunch 12.30pm – 2.30pm (Special Sunday Lunch menu)
Dinner 6.30pm – 9.30 pm Monday – Sunday

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About The Grill Room at Down Hall Hotel

The Grill Room Restaurant is an ideal location for informal dining in beautiful historic surroundings. Located at Down Hall Country House Hotel, the restaurant is decorated with Italian wood flooring, dark wood tables and large windows that let in an abundance of natural daylight.

The Grill Room Restaurant offers a contemporary British menu with the finest ingredients sourced from our own vegetable garden or the local area.

Afternoon Tea is served daily between 2pm and 5pm

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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5 Stars:
139
4 Stars:
60
3 Stars:
29
2 Stars:
9
1 Star:
9
Visited On Friday, 29 November 2019

Very nice food and very well attended.

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Visited On Friday, 25 October 2019

Great food and lovely staff

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Visited On Thursday, 24 October 2019

Lovely meal and fantastic service

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Visited On Tuesday, 15 October 2019

Lovely meal

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Visited On Saturday, 12 October 2019

We thoroughly enjoyed our meal. The staff were attentive and extremely pleasant. Fiona Kirsty and Marko looked after us brilliantly. The food was excellent. Will definitely come back.

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Visited On Sunday, 08 September 2019

Beer was served chilled - should be room temperature. Only lager should be served chilled. Nice to see table cloths and napkins. Butter was served frozen almost - should be room temperature.

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Visited On Sunday, 11 August 2019

We have been several times for Sunday lunch with friends and always enjoy the occasion

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Visited On Monday, 03 June 2019

Quality of food & service in the Grill Room at both dinner & breakfast was appalling. We left our full list of complaints with your hotel receptionists who, unlike the Grill Room staff, could not have been more helpful & accommodating

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Visited On Monday, 27 May 2019

Very slow table service, seated us then basically ignored us for 10 minutes. Had to ask if we could order our drinks, bread basket and main meals. Food service took 25 mins which is far too long. Served my dining partner the wrong meal, took 10-15 mins to replace with what she ordered by which time I had finished my meal. Drinks and one main removed from the bill. Other tables were also complaining.

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Visited On Sunday, 26 May 2019

Fabulous Sunday lunch followed by cocktails.

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Visited On Saturday, 25 May 2019

50th Birthday Celebration meal.

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Visited On Friday, 17 May 2019

The value for money would have scored more but you fell down on basics, ie a roll supplied with soup. I suspect that would have been extra to pay but it really should have been provided in our opinion.

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Visited On Friday, 10 May 2019

My mum and I had a wonderful evening. The waitress Fiona was very attentive, polite and very joyful. The food was hot, delicious and extremely well presented with great value for money. It looked like a work of art, the chefs clearly have a passion for their creations.

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Visited On Wednesday, 17 April 2019

Great Venue, Great Food and brilliant service....

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Visited On Sunday, 14 April 2019

My Husband and I chose DH for an impromptu but rare date and it was absolutely wonderful. We enjoyed a drink in the beautiful lounge area... the bar man was very attentive and offered to make me the new gin cocktail DH Fizz... it was delicious and ordered another. Our meal in the Grill Room was fantastic and the service first class. We enjoyed exploring the garden and spa areas. We spent a very enjoyable 3.5 hours at Down Hall. I was especially taken with the new outside bar and seating area... we will definitely be back again very soon. In fact I have booked the spa for Tuesday. Thank you for a wonderful afternoon.

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Visited On Sunday, 07 April 2019

Amazing food, stunning location and fantastic service. 5 stars all round.

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Visited On Sunday, 31 March 2019

I dined here for Mother’s Day today, it was exceptional. We lloved it. The atmosphere, ambiance, the service and friendliness of staff was first class. The food was delicious. Can’t fault it at all.

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Visited On Sunday, 17 March 2019

The wonderful setting and interior of Down Hall made for a really loveley lunch and afternoon with friends. Our Sunday lunch was excellent and your staff were very friendly, helpful and courteous.

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Visited On Saturday, 16 March 2019

Excellent food and drinks. The quality of the ingredients was excellent and cooked and presented well. The sourdough with the mackerel pate was slightly overtoasted, but a minor criticism of a splendid meal.

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Visited On Saturday, 16 March 2019

Lovely experience, great food

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Visited On Saturday, 16 March 2019

Bit disappointed with dinner tonight, food was average at best. The food came out lukewarm and really wasn’t that nice. Not what I was expecting for the price

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Visited On Sunday, 03 March 2019

The service we received from everyone we met and dealt with was exemplary, so friendly and welcoming - very nice and thanks for a wonderful day

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Visited On Sunday, 03 March 2019

Very nice and quite tasty. Only complaint was the Main meal wasn't hot enough

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Visited On Thursday, 28 February 2019

The food was just ok. The Duck egg starter was ineadible, undercooked and surrounded but what we assume was stale popcorn. Service generally from the two female servers was brilliant but the male server was moody and rude. We mentioned this to the suiervisor on the way out who didn’t apologise and seem utterly uninterested.

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Visited On Monday, 25 February 2019

So impressed, first class food and service. The food was out if this world so tasty and beautifully presented. Restaurant was lovely and all staff brilliant.

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