Tuesday - Saturday 12pm - 11pm
Sunday & Monday 12pm - 10:30pm
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About dim t Whiteley
Set next to the cinema in the stunning new Whitley Shopping Centre, our restaurant has everything... be it a quick business lunch or an amazing day out. We have a private dining section for the best start to a celebration or relax and watch the world go by sat in our beautiful outside dining area.
Service was terrible, food served cold and drinks over priced. Lemonade served in 250ml glasses for £2.50 to £3.50, half filled with ice! Over an hour for the mains to be served, and when they arrived one was cold - not even warm! Another dish was warmed up by the noodles, the meat was warm and must have been stood waiting. Other tables were also complaining about the slow service, yet the waiting staff were still showing people to seats from walk-ins and they must have known they were gonna have to be patient! Toilets were dirty, waiting staff could be seen leaning against serving areas in the kitchen, and cases of drink left piled in plain view of the customer area. The Whitley store has really gone downhill quickly, a shame because itvuaed to be pretty good!
Always love the food at dim t, always has some interesting things on the specials and know that we will get a really nice evening out.
Great food, very friendly polite service from start to finish and great help choosing dishes.
Food was excellent
Great food, lovely staff and the manager Djamel was lovely. And the candle in the cheese cake was much appreciated.
I found the menu slighlty limited but overall a nice experience
Easy to book, good service no problems
We were waiting so long for someone to get us some drinks.
The service was very disappointing - slow, waitr kept forgetting items we had ordered. The cups were dirty for our drinks. Not very impressive meal or experience
Starters took an hour from ordering To delivery to table- no offer of a drink while waiting. On the basis of slow service I wouldn’t recommend you to a friend.
Staff fantastic and we loved the food, very tasty!
Starters were lovley but not alot considering the price tag. Same with some of the drinks.
Wasn’t pleased that I asked for a main dish to have an ingredient removed (dietary requirements) and substituted with another and then the meal came out regardless of my instruction. Therefore, I had to wait for another meal to be cooked whilst my family carried on. The starter also came near the end of service and I had to remind the waiter multiple times for it. Also, I understand the charge for soft drinks can be pricey but I was at least expecting a decent sized glass the same as other competitors would offer, however, this wasn’t the case. I wasn’t happy with the quality either, which seems to have deteriorated over time as we found too much salt or sugar in some dishes. The last point, it seems the restaurant was understaffed and more than once I had to get out of my seat to request something from the staff be it cutlery or food, where was the service?!
Excellent food and service
I’m afraid we didn’t rate the experience highly at all; the staff seemed more interested in chatting and playing their own music (fall out boy, blink etc) than serving, we had to constantly try to catch them to serve us, and on a couple of occasions I saw them bringing food out and then standing with it whilst they had a conversation, before finally serving it. Disappointing and not very special at all (considering we’d gone having won some dishes!). I don’t want to seem ungrateful but we still spent £65, so you can’t even say the staff felt we weren’t worth the effort.
We felt the price of the tea was too excessive.
The food here is delicious and the service is great. It's also very reasonably priced for a chain restaurant of this quality.
The service was good and the food tasty.
I applied online for a discount voucher before going to the restaurant for the booking. It should have arrived within 15 mins. This did not arrive despite waiting 45 mins. I then tried again and it still did not arrive, as a result we did not visit the resturant. The voucher arrived in my inbox this morning...24 hours late! Useless! Poor service all round.
Friendly atmosphere and staff. Great dim sum!
Great food and drinks with friendly & efficient staff.
Lovely food as always
Food was excellent. Much quieter than Wagamama and comfier seating for those who don’t want to share tables, book a banquet seat. but pad Thai was a much smaller portion. Staff charming
Love the food