Cubana Waterloo
Opening Times might vary given the situation
Monday Midday - 10 pm
Tuesday Midday - 10 pm
Wednesday Midday - 10 pm
Thursday Midday - 10 pm
Friday Midday - 10 pm
Saturday Midday - 10 pm
Sunday 1 pm - 10 pm
New Year's Eve - open
Good Friday - open
From Christmas Eve to New Year's Eve - closed
New Year's Day - closed
We are always available for large tables and parties - please call us on 07474 968275 or email [email protected]
- Easy Access
- Free WiFi
- Outdoor Seating
- Children's Menu available
About Cubana Waterloo
London's freshest, juiciest bar-restaurant - and the place which introduced Mojitos to the UK in the 1990s. Known as a fun venue, Cubana's fresh tropical cocktails are legendary - and reasonably priced.
Also famous for slow-cooked Cuban and Latin-American dishes and tapas, freshly- made in-house with sustainable and free-range produce.
Open late every night, seven days a week including holidays, with live Salsa music. Cubana is child-friendly, great for parties, has a good selection of veggie and vegan foods and is disabled-accessible.
There is a weekday lunchtime Street-food stand using plastics-free, recyclable disposable cups, food boxes and cutlery - and great, reasonably priced lunchtime and pre-theatre menus.
Cubana's sister restaurant at Smithfield also roasts Cuban coffee and has an artisan bakery.
Availability
Amazing restaurant as always
Fab meal, lovely friendly staff.
We had a poor experience, mostly due to the fact that the waiting staff ignored us from start to the end. After we have been seated, we waited for over 20 minutes to be served but no one approached us, I had to go and look for a waiter to come and take our order. We were a group of 3, the host seated us at the table for 2 and just added a chair on the side. As a result, when we ordered 2 jugs of drinks, 2 sides to share and 3 main courses, there was not enough room on the table for all the plates and glasses, which made our dinner really uncomfortable. Then we waited with a pile of dirty plates on the table for another 40 minutes after finished, to be approached by the waiter, but unfortunately no one showed up. Again, I had to go and look for someone to get us a check at the bar. Drinks were just average, low in alcohol to say the least. Food was quite ok, but the whole experience was ruined by poor service. The host lady was quite rude to us as well. I will not be coming back and definitely would recommend you to train your staff on customer service.
This is my second time visiting Cubana. I had a great experience on both occasions. Our server for the night was extremely helpful and gave us advice on the best dishes to order. My experience was great!. Thank you Cubana for a wonderful evening.
The staff are so friendly and helpful and the happy hour is second to none! It's just a shame that the bar is allowing only 1.5 hrs for each booking. I get that times are hard and you're trying to pack in as many bookings as possible, it's just not enough time. You need at least two hrs to sit, eat, drink and talk to friends in such a fantastic place!
X
Had a wonderful birthday, big shout out to Brian for being so attentive and warm!
The service was poor and slow which spoilt the evening. Arrived and was greeted by a stressed out hostess. Then was seated at a table where we didn’t get asked what we would like to drink for 20 mins. Every time we wanted to order something else our eye contact was avoided. We would have spent twice as much if someone actually talked to us!
we had a lovely time, drove up from Devon to visit you, but worth the 5 hour drive. will be visiting again in the near future. My girlfriend is Cuban, and she really enjoyed it with you. thanks again
The food and drink was really good. But the service was awful. It took an hour to get someone to take our order. And when you only have 90 minutes at the table, it didn’t give us much time to enjoy ourselves. We didn’t have time to order a second round of drinks before having to leave.
Really nice food! Caribbean flavours and Latam atmosphere all around
Service was really friendly and welcoming. The food was delicious. The restaurant is really unique and exciting. We'll be coming back!
The woman at the front of the bar took so long to find us a table even though we had reserved one. we sat down 15 minutes after, the service was slow but nice drinks and good deals
All very friendly and nice but the service was really slow, waited 20mins and had to go find a waiter to ask them to take our order. Drinks came with the food so that took even longer. Cocktail was really nice (strawberry mojito) but you could barely get 2 servings each and the glasses were small from a supposed pitcher (a lot of ice...)
We had a great time, food was amazing and our server was lovely. Felt very safe as location was very Covid compliant!
Really good cocktails and food. Moved us inside when they wanted to close outside without any problems. Will be back
Very good food - the pork was delicious! Great prices for cocktails on happy hour.
The staff accommodated my sons nut allergy with professionalism and care - we felt very looked after and completely enjoyed our visit. Delicious food and great atmosphere.
Great atmosphere, great food - amazing mojitos!!
The vegetarian starter was really nice. The feijoada was a bit bland in comparison, but the atmosphere and music made up for it.
Service this time was very slow and the restaurant wasn’t too busy so couldn’t see why this was. We had several servers so couldn’t really say who was the main server. We were asked to pay twice so had to show the receipt to prove we had just paid for our meal. We were largely left to our own devices and after being left for 20 minutes I had to get up and ask for a drinks menu as we were only given a food menu. Service was haphazard. However having said this all staff were polite.
Slow, confused service. Took an hour for two dishes and up to 20 minutes for cocktails (which were overpriced and not great) Food was nice not excellent, pretty bland for Cuban food Small portions Only paid because of the eat out to help out scheme and wouldn’t have paid full price for such small mediocre portions of food
The food and drinks were lovely - great value and came quickly which was refreshing. However, we were really disappointed with the service. We knew we had a 90 min window and after 80 mins we were politely told to leave (totally fine). The issue was that we had unfinished drinks and although we were offered plastic takeaway cups we were basically watched until we had left the table which made us feel really uncomfortable and unwelcome. We then proceeded to leave and noticed several tables empty in the outside area. After a few minutes of waiting we then asked if we could finish our drinks on one of these tables and they said yes as they were not booked!!! Why not offer us the table in the first place? Very confusing and made us feel so unwelcome. We also were quite unhappy that the booking email assured us all staff would be wearing masks and in fact none were.
Really good service and reasonable pricing!!
A Really fun evening out and fantastic cocktails