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Cubana Waterloo

48 Lower Marsh, Waterloo, London, United Kingdom, SE1 7RG
Restaurant info
Opening Information

Monday 12:00-00:00
Tuesday 12:00-00:00
Wednesday 12:00-01:00
Thursday 12:00-01:00
Friday 12:00-03:00
Saturday 13:00-03:00
Sunday 13:00-23:00

New Year's Eve - open
Good Friday - open
From Christmas Eve to New Year's Eve - closed
New Year's Day - closed

We are always available for large tables and parties - please call us on 07474 968275 or email [email protected]

Facilities
  • Easy Access
  • Free WiFi
  • Outside Seating Area
  • Children's Menu available
Menus

About Cubana Waterloo

London's freshest, juiciest bar-restaurant - and the place which introduced Mojitos to the UK in the 1990s. Known as a fun venue, Cubana's fresh tropical cocktails are legendary - and reasonably priced.
Also famous for slow-cooked Cuban and Latin-American dishes and tapas, freshly- made in-house with sustainable and free-range produce.

Open late every night, seven days a week including holidays, with live Salsa music. Cubana is child-friendly, great for parties, has a good selection of veggie and vegan foods and is disabled-accessible.
There is a weekday lunchtime Street-food stand using plastics-free, recyclable disposable cups, food boxes and cutlery - and great, reasonably priced lunchtime and pre-theatre menus.

Cubana's sister restaurant at Smithfield also roasts Cuban coffee and has an artisan bakery.

Cuisine: Cuban
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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124
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29
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10
1 Star:
7
Visited On Saturday, 13 October 2018

We had a fabulous date! Yummy food and delicious cocktails xx

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Visited On Friday, 12 October 2018

Outstanding as usual. You always know you;re going to have a great night at Cubana! -THANK YOU!

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Visited On Friday, 12 October 2018

Long wait, sticky tables, waiter not very attentive. Also quibbled over 25p we had missed off the service charge as we were leaving. Pretty embarrassing. Only positives were the food and cocktails which were nice and good value.

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Visited On Wednesday, 10 October 2018

Handy for a pre-theatre meet up

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Visited On Wednesday, 10 October 2018

Tasty food and friendly staff. The slow-cooked pork was great. Service was a little bit slow but I'll definitely be back!

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Visited On Monday, 08 October 2018

Lovely food and great cocktail deal in happy hour. Really impressed with the service

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Visited On Monday, 08 October 2018

The general atmosphere was incredible. We had some delicious drinks and food. I found the service pretty terrible, which was disappointing. It let down what would have been a 5 star experience. The restaurant wasn’t even that busy but we had to wait 15m before someone took out drink order. And after we’d eaten, no one asked us if we wanted dessert or anything more, so after maybe 20 minutes we went to the front to pay and leave. I also accidentally ordered a dish that I really didn’t like, and after sharing my mistake with the waitress, there was no help or exchange with another dish. I do understand it was me who didn’t understand what was in the dish I’d ordered, but it’s nice for staff to be a bit more understanding/accommodating. But I really loved the food and selection and atmosphere. Real shame about the service.

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Visited On Saturday, 06 October 2018

Easy to find and access.

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Visited On Thursday, 04 October 2018

A great place for some food and drinks after work. The happy hour is great though it was very noisy and quite difficult to hear each other even at 5pm!

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Visited On Friday, 28 September 2018

We had a fabulous night, good food lovely table and danced as well ! The service was very good !

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Visited On Saturday, 29 September 2018

We chanced across Cubana and were very pleasantly surprised by the quality of food, the reception, the atmosphere and the service in general. Set us up for a great night. Arrived during happy hour which was unintended but a great bonus. Absolutely a fun venue and certainly reasonably priced.

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Visited On Saturday, 29 September 2018

Had a very good night. Thanks to all the staff :)

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Visited On Friday, 28 September 2018

We had an amazing birthday night in Cubana Waterloo. The waiters were super professionals and made our night fantastic accommodating all our requests very kindly. The food is very good and the portions generous. The mojitos are great, go before 7pm to enjoy the happy hour. We loved the live band and danced all night long in a very friendly atmosphere. Especial thanks to Edso.

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Visited On Saturday, 22 September 2018

Food and drinks are great, and great value too. However, our first order of drinks turned up 10 mins after the food arrived (ordered the same time as the food). The second order of drinks had to be chased up 3 times. The toilet is revolting. I realise this is partly due to (male?) customers having terrible aim, but there was no toilet paper, (it was still early in the evening), and every surface seemed like it hadn’t been cleaned in a while.

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Visited On Friday, 21 September 2018

I love the food here but it is just so crowded and difficult to hear. We also stuggled to read the menu as the light was above a fan so the blades kept cutting across the light. A few food items were also not available which at 6:30pm seemed strange and the waitress gave no apology or explanation to why,

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Visited On Saturday, 22 September 2018

We visited London for a show at the Old Vic. We found Cubana online and booked a table. We booked online at around 2:30pm for a table at 5:30pm and managed to get a table no problem. We were also given a phone call to confirm our booking. The atmosphere is lively, even without the love music so if you're looking for a quiet meal, this maybe isnt the place. The menu is varied and everything we ate was amazing. It was happy hour until 7pm so we enjoyed 2 for 1 cocktails, which is always welcome as London can expensive. The long Island ice tea was made fresh and was also great. The staff were friendly and energetic and we will be returning to Cabana next time we're in London.

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Visited On Friday, 21 September 2018

I can’t believe how rude our waitress was to us on Friday night. I had booked a table for 6 people to have food and drinks at 6pm. My friend and I arrived at 5.50. We were seated and ordered drinks. Our other friends didn’t join us until 6.15-6.20 due to being held up on the train, and before she had even brought us our drinks the waitress had told us that our friends needed to hurry up as we needed to leave within 90 minutes. Knowing that this would leave us tight for time, I went to speak to the man sorting out the bookings and he was really helpful and said that although the restaurant was full tonight, he would make sure we could use the lounge after dinner to continue our drinks. We then watched the waitress make a beeline for him, and he came back over just to confirm we needed to be off the table by 7.30. Whilst we were sat there, the waitress came over and talked over us saying she now thought we should really be finished by 7.15. In no other restaurant have I ever been given 75 minutes to eat??!! The male managed to placate her and we offered to take a picture of the menu and place our order before 6.30 to allow for food to be prepared whilst we waited for the last 2 members of our party. He said that would be great and the aforementioned waitress would be over shortly. She visibly avoided us and we didn’t manage to catch her until 6.50. During this time, our drinks order had been sitting on the bar for about 15 minutes whilst she went back and forth to other tables so I ended up going to get the drinks and bringing them to our table as I wasn’t aware we needed to be so quick. The food arrived by 7.10 and was tasty. One plate didn’t come out and when we asked where it was and she told us extremely rudely that we hadn’t ordered it. We were so disappointed in the service by then that we accepted it and continued to eat as fast as we could. By 7.15 an extra friend had arrived who didn’t want to eat but had hoped to join us for a drink afterwards. We asked a different waitress who was looking after other tables if it would be possible to pop a chair on the end of the table and she said that would be fine and gave it to us. The original very rude waitress then came and told my friend to get up as she couldn’t sit there! She literally started dragging the chair away whilst my friend was still sat on it!!?? Which was luckily sorted out by the girl who had given us the chair in the first place. At 7.25 the waitress plonked a bill infront of me (onto the plate I was using to eat) and started clearing our plates which were full of food. The male waiter came over and said we could finish our food as it hadn’t come out as quickly as he had hoped so she put the plates back down again. The female waitress then marched off annoyed at him, came back with the card machine and told us we had to pay immediately (whilst still eating). She then got visibly annoyed at us asking to split the bill, and told us off for not paying the service charge?! We watched her then go and yell at the manager on duty who came over to us and was extremely apologetic and offered free drinks. As you can imagine after that whole disaster the last thing we wanted was to stay for more drinks. I am appalled at the way the woman treated us - she seemed to be visibly angry at everyone’s she crossed paths with. Having worked in hospitality for years I do understand that changes in party size and latecomers can be really frustrating, however I cannot believe the way we were told off by her for and the way she was speaking to other members of staff infront of us anyway. I tried to handle the situation with other waiters who were all charming, but she left me feeling humiliated and really quite upset by the end ignoring the meal. It is a huge shame as I have been to Cubana a couple of times for drinks and always been really impressd with the bar staff and door staff but that will definitely be the last time I bring a group of people to your establishment. I am sure we will laugh about the evening in the future but currently I just left feel embarrassed that I had suggested we meet there at all.

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Visited On Tuesday, 18 September 2018

Favourite bar in London! Great cocktails and brilliant service. Very good value for money

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Visited On Sunday, 16 September 2018

I loved the cubana! The athmospere is amazing, the live music band are so great! Food is divine, and the service very friendly! A little Cuba corner in London!

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Visited On Friday, 14 September 2018

Lovely service.. The chicken wings shared tapas was absolutely delightful!

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Visited On Wednesday, 12 September 2018

Super efficient and yum for pre theatre dining and definitely share a jug of mojito

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Visited On Saturday, 08 September 2018

Relaxed and fun atmosphere. I would go back for another fun evening with the girls. My main complaint is the toilet- there is only one cubicle for both men and women and it wasn’t in a good state. In need of updating.

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Visited On Thursday, 06 September 2018

Lovely lunch deal still there … great value and great portions! Mix up on the bill [undercharging us!!] sorted with great humour. It's been a while since I have been but will be back.

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Visited On Sunday, 02 September 2018

bit of a mix with the service. one guy great, other guy bit of a grump. but issue were resoled and we left happy and having had a great experience.

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Visited On Wednesday, 05 September 2018

Service was fine but when it came to paying the bill we were kept waiting for ages and ages which made us late for the theatre. Probably wouldn't come again for that reason.

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