Our Door opens for You every day at 18:00
- Families and Children Welcome
Best TEXMEX and Mexican Restaurant in Town.
Enjoy the best Tapas and Margaritas. Discover the flavours of the Mexican cuisine. Experience the art of pairing World Class Cocktails with great Food, or discover the great wine from our selection. Crossroads- Fun dining and Entertainment.
Firstly, we didn’t get the high table by d dj they were all reserved. The Mariam girl sitting guests at d table was extremely rude. The service was very very poor, the crowd is a lot and there were not enough waiters to cover the place. Secondly, your waiters need to b trained over and over again, I know customer service is poor in Nigeria, but a place like Crossroads that is attending to local and International crowd should have a standard. I am a regular in Crossroads, but I must tell you what I see each time I go there isn’t impressive. Yesterday might just be the last time I go there.
the service at crossroads on 27/11/2019 was actually not what i expected as i am regular party frick.. was extremely hot and also the waiter assigned to our table was too arrogant and unfriendly..... Food was great all the same....
Our orders were mixed and came late too
After making a reservation I wasn't allowed in with my friends because no male was with us. You people ruin my birthday celebration, it's a shame
I made a reservation at 1pm I got to crossroad and I was really embarrassed looking like a fool it’s not cool it’s the second time I will experience the same treatment telling me I need a reservation when I already made one I was not allowed into the bar I had to leave I got a “thanks for dining with us” email at 09:57 wowwwww 🤣🤣🤣🤣
Been coming to crossroads since 2014 when i moved to Nigeria. The service gets worse every time. Its unreal. Even with my reservation i found myself waiting for prolonged periods to place and recieve my orders. The menu is confusing as the staff claim that it’s different depending on where ur sitting. Also more importance needs to be placed on staff training. U can’t charge premium prices for mediocre services.
I will visit again and again! Had fun all the way! Great meal
Atmosphere would be 5* if smoking was not allowed where diners where. Also I think the quality of food and freshness of ingredients needs work. Not worth the current price.
Customer service was a fail, i would have loved if we were told whilst reserving a table that we would need to buy bottles at the lounge section, that being said the manager and the waiter were so hostile to myself and my wife and we had to leave. For future purposes please let customers know that lounge area is by bottles only. Thanks
Good and drinks where awesome The Air conditioner was faulty, which made the atmosphere stuffy and hot.
Every moment was worth the time
Adebisi was fantastic in working with me to come up with a customised menu for the small party. She was extremely polite and pleasant and she made sure I was adequately catered to before handing me over to Elizabeth who was equally good. Adebisi deserves some accolades... LOL!
Great service! Conducive ambiance! Eclectic crowd! I always have a good time here so will definitely recommend to anyone who is out to have fun!
I called on tuesday to make a reservation for wednesday and when I got there, the hostess turned us back because she said the table i reserved were only given out to people who were going to 'pop bottles' for the night. More or less asking us what we were going to be spending. This was both embarrassing and infuriating because when i got there last week, I was told I couldn't be given all the tables that were close to the bar and empty because they had been reserved and I was advised to do same. What was most annoying was that I had asked if the table came with any stipulations a day before and they said no. All we wanted was to come and enjoy the margaritas and tacos after a long day at work. The hostess was rude, condescending and unhelpful. I will not be coming back
This is the fifth time I have requested a booking in the upper part only to be either told my booking doesn’t exit at or placed in the dining area. Please fix your booking system and stop with the excuses. It is frustrating for frequent customers
Music was too loud. Made the whole experience not enjoyable.
Good fun but bad service
Crossroads is an excellent restaurant, with fine ambiance, I love that it's very exclusive
Came to crossroads for my friend's birthday. We were given the wrong menu with wrong pricing and at the end of the day, they expected us to casually pay a different of 6,500. Then the assistant manager- Evelyn went to bring menus to accuse me of lying like did she think I was stupid? Then I'm a condescending manner she told me to calm down and wanted to fight me. Even though I'm the paying customer. I'm pretty sure she saw a young girl and forgot she was in the service industry, it now became a matter of "respect" instead of her to do her job. She was extremely rude and I'm disappointed crossroads hires such staff. The whole point of the service industry is customer service and she's definitely sabotaging your brand.
The place is very nice, but I think the should stop the way the embrass the single ladies.
An amazing experience.
Fantastic food, beautiful ambience, nice music, wonderful service. Artistry at its best.
I appreciated the service and the effort made to help me celebrate my wife's birthday. I already mentioned your restaurant and shared the video on my instagram wall.
Very good and enjoyable dining experience.
We couldn't have asked for better service. It was an absolutely brilliant and enjoyable evening.