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About Cristal Restaurant
Cristal, the stunning restaurant of hot hotel Mar Hall, is both just outside Glasgow and also a million miles away. Mar Hall is a 19th-century Gothic mansion transformed into a very 21st century retreat, a perfect combination of classical elegance and modern luxury. Cristal boasts soaring vaulted ceilings, gothic paneling, lovely views over the gardens and grounds, and smart styling at eye level. Award-winning chef Jim Kerr has come from One Devonshire to thrill diners here with his classic dishes inflected with Scottish and Eastern accents. Dishes include starter of mussel and cornish crab stew, main course of panfried duck breast and confit leg with puy lentils and foie gras jus, and dessert of prune and walnut parfait with toffee sauce. Eager service, fine wines, relaxed ambience.
Delicious..Good selection of food on menu and staff were very friendly and attentive without being intrusive. Would certainly back and would go here for a special celebration or occasion as the food and service were second to none.
Excellent food and service, atmosphere was a little quiet due to restrictions but can’t be helped. Will be back.
A fantastic meal in a beautiful dining room with first class service. Every course was delicious especially the fillet steak which was cooked perfectly. A wonderful evening which would have been absolutely perfect if we could have had a glass of wine with our meal. That was of course not the hotel’s fault!!
Staff were very attentive, nothing to much trouble. Meal very well presented all courses tasted exceptional. Difficult to create a good atmosphere and ambience in these difficult times. Staff managed it. Well done Regards June
Lovely meal, great service. Atmosphere not great due to Covid 19 and limited number of customers. Background music would maybe have helped.
All staff were friendly and efficient, additionally they displayed appropriate behaviours with respect to Covid19. In particular the Barman provided a level of service that was exceptional!
Lovely setting lovely food
Most enjoyable meal, good friendly service. Being our 50th wedding anniversary, which I mentioned, a small gesture, would have been nice, I think you missed a trick there. Still it was an excellent meal.
Our dining experience was amongst the best we have experienced in many years of eating out. The food was excellent and the service was second to none. Difficult to pick a favourite course it was that good. The staff deserve a special mention for their friendliness especially Rachel and a young man who unfortunately we didn't get his name. We will definitely be going back to Mar Hall. Thanks again.
Very enjoyable experience
Beautiful dining experience Relaxed atmosphere and excellent staff service
Lower marks for atmosphere purely due to no music which can’t be helped due to covid. Staff were really friendly and attentive.
Starter, main and dessert was all outstanding. Food was delicious! Our server i think was called Finn (apologises if this is wrong) and he was fantastic! Very personable and friendly.
Thoroughly enjoyed our meal and evening. Very professional especially under the circumstances of COVID-19. Logan our waiter was very attentive. Food was of a high standard as normal. Atmosphere was a bit lacking but that was to be expected considering the current climate. All in all a fabulous evening.
I am your biggest fan. Wonderful restaurant, fabulous food. Thank you for giving us a great evening. Lisa Frankham
I was left bitterly disappointed when I was informed 3hours before my booking that I would be unable to attend. I received an email informing me that the hotel was opening on 1st August. To celebrate a special family occasion I booked via the Marhall website a table for 2 on 1st August at 12noon. Two days before my booking I received a voicemail asking me to call back. I did but only got throught to a recorded message. I waited until 1st when the hotel was due to open and called at 9am. I was then told that my booking was a mistake as the restaurant was actually closed and only opened that evening for residents. The only alternative option given to me was to dine at the 19 golf club restaurant. So many errors happened here. Firstly the email I received did not mention the restaurant was only open in the evening for residents only. Secondly your booking system allowed me to book a table. Thirdly if I was told that my booking was a mistake on the voicemail I would have had time to arrange an alternative. I did not get a second call to tell me the vital information that my booking was a mistake. To be only offered a place in the 19 restaurant was very disappointed with no discount or explanation given as to why so many mistakes were made by the Marhall team. A very different dinning experience as to what we planned for. Prior to this my family and I were regular customers to the hotel but now we were left very let down by the many errors which were made. I don't have the confidence to book with your hotel booking system. I'm disappointed that I could not select less than 1 star in your rating system. Looking forward to hearing from you.
Quiet atmosphere due to the Corona virus but enjoyed a lovely lunch in a very relaxed environment. Great service in the restaurant from Michael. Very pleasant and courteous. Other staff in the restaurant very attentive but giving us plenty of time to enjoy our meal. Would definitely return to eat in the hotel.
Lovely food, speedy service, friendly and chatty staff. There was less buzz about the restaurant given the Covid-19 crisis so it was very quiet but the staff still endeavoured to make it an enjoyable experience. We’re glad we managed to dine there as it’s likely to be the last time any of us will be able to eat out for many months to come. Thank you Mar Hall.
Very much enjoyed it and given the difficult time, staff were faultless, place spotless. Thank you, would love to come back
The service was great and the food was delicious.
Food and restaurant lovely . Unfortunately we waited 40 min for coffee we had ordered . Finally left without any despite the waiter saying it was coming soon and that was after initial 10 min wait . Until then felt very pleased we had come to your restaurant but poor service and lack of coffee spoiled the end of our evening
It was hard to find the menu on your home page, but we finally did. Then it wasn't the same menu when we came to you, and we got a little bit dissapointed. The staff was very friendly and attentive, but sometimes it seemed a little confused because so many were serving. Some seemed quite young and unused. The food, wine and environment was great! We also appreciated the piano player very much.
My mum and I had a lovely dining experience at Mar Hall. The food was delicious and staff were fantastic. I would recommend. Thank you.
We purchased a voucher for a 3 course lunch with a glass of champagne. Excellent value for money. The food and service could not be faulted. Lovely location, we will definitely return in the future.