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About Cristal Restaurant
Cristal, the stunning restaurant of hot hotel Mar Hall, is both just outside Glasgow and also a million miles away. Mar Hall is a 19th-century Gothic mansion transformed into a very 21st century retreat, a perfect combination of classical elegance and modern luxury. Cristal boasts soaring vaulted ceilings, gothic paneling, lovely views over the gardens and grounds, and smart styling at eye level. Award-winning chef Jim Kerr has come from One Devonshire to thrill diners here with his classic dishes inflected with Scottish and Eastern accents. Dishes include starter of mussel and cornish crab stew, main course of panfried duck breast and confit leg with puy lentils and foie gras jus, and dessert of prune and walnut parfait with toffee sauce. Eager service, fine wines, relaxed ambience.
A bit ironic thanking me for "dining with you" when the booking was cancelled only 8 days prior by Mar Hall as the restaurant was "unavailable for lunch" (or in other words someone was paying lots of money for the place, so to hell with other reservations!) despite the booking been made 2 months in advance - and my wife calling only the previous week to amend the day. Two emails regarding my attempt to show disappointment have been ignored.
Friendly efficient staff. Food was excellent. Beautiful house. Beautiful grounds. Whole experience was first class
Beautiful location and views. Fantastic building & interior. Gorgeous tasting & looking food. Fabulous very attentive staff. Worth the 5 star rating. Will definitely be back in the very very near future.
We were celebrating our wedding anniversary and although the food was of a good standard and the setting is beautiful, the service was very disappointing. We had to repeatedly ask for items - bread which wasn't brought, wine which we'd ordered, re-fill of water glasses, coffee which we'd ordered. And,although the service was pleassant, it seemed amateurish as though many of the staff were new or in training, with some dishes placedon the table in a haphazard manner. The staff had clearly been directed to engage in small talk with the customers but, perhaps due to inexperience, this came across as stilted & a little awkward - it really didn't enhance our dining experience. In summary, at these prices & in this setting you would expect seamless, professional service which was far from the case. Interestingly, the much less important breakfast service the following morning was faultless!
Hugely disappointed by this visit. Felt a bit like end of season and this seemed to be reflected in the quality of everything. I was expecting fine-dinning but this was middle-of-the-road. Based on this experience I am unlikely to be back. Sorry but you did ask! GMcG
Great service and food as always
Fine dining. Excellent food, wine list, service in a beautiful setting. The pianist/singer in the lounge after dinner with coffee made for a memorable evening.
We dined on a £60 gift voucher so our expectations weren't high. The starters and sweet were small but the roast beef main course certainly made up for it in quantity and quality, we were very impressed.
The food was delicious and the staff were very attentive.
Beautiful restaurant wonderful food Staff very attentive
Although the food was fine for a Sunday lunch (Very dry and over cooked Yorkshire puddings) I was very disappointed by the atmosphere . A cheap CD player with abba, bee gees, new pop!! I was embarrassed bringing a friend for his birthday to such a lovely setting to then sit in a large dining room where only 3 tables were taken and the cheap music playing. It wasn’t the impression from your website that I was anticipating. Although the waiter was friendly, I would have come preferred if he didn’t interrupt our discussion to come over and chat about the rain. We won’t be rushing back to sit in an empty dining room to listen to cheap pop music with ok food. Such a shame as we really had high hopes and as we live in Bishopton it would have been handy for us.
Lovely meal, Varied choices, good quality produce, well presented and very Tasty. Attentive but not intrusive wait staff. All in all a very enjoyable dining experience
Absolutely fantastic evening, my fiance and I had got engaged during the day. I had booked a table and made a request to have a bottle of bubbly at the table ready. The waitresses were brilliant, they were talkative, polite and very attentive. Thank you for making our evening so special.
it was a wonderful evening in a perfect setting. the dishes were amazing, very tasty, natural, surprising compositions !
Nearly--service from staff was very good and attentive and all the food was very good, apart from the sea bass. Fillets (plural) turned out to be one fillet cut in two, were a little over- cooked and looked very lonely on the plate. Please put a full fish on the plate and suggest you ask for an extra payment if the cost of sea bass justifies it.
Food was good,
Only my wife and i in there . We ordered Chicken and Sea Bass. Ten minutes later they come out with 2 x Sea Bass!! Not offered drinks menu. No offer of bread until eating first course. Menu not explained. Poor restaurant. No atmosphere.
We were not asked if we wanted any Addison all drinks, we were one dessert short, the napkins were cleared from the table & empty glasses and we were never offered coffee. Staff were down right rude in taking away napkins & glasses without asking. Shocking service!!!!!
thank you so much to sean for not only accommodating 2 extra people in our party, but for allocating us a beautiful room all to ourselves. we had a wonderful day and will defintely return to mar hall. thanks also to fraser for taking such good care of us.
I had lunch with my 92 year old Mother. The grounds were amazing, the food was just as good. 1st time we had visited, but will not be the last. Portions a good size. Everybody very helpfull. Not many disabled parking bays, but we got a space near the door anyway.
Meal and service 5 star
We're so well looked after every time we dine in the Cristal Restaurant. The chef is so talented and the restaurant manager is exceptional! The waiting staff give their all - making guests feel as though they genuinely matter!
Excellent food , charming service
Fabulous good in a wonderful setting. Great service.
Beautiful hotel in beautiful surroundings. Very peaceful. Great food. Friday evening was very chilling listening to a beautiful singer on the piano. Thoroughly recommend