Check with Restaurant
About Cristal Restaurant
Cristal, the stunning restaurant of hot hotel Mar Hall, is both just outside Glasgow and also a million miles away. Mar Hall is a 19th-century Gothic mansion transformed into a very 21st century retreat, a perfect combination of classical elegance and modern luxury. Cristal boasts soaring vaulted ceilings, gothic paneling, lovely views over the gardens and grounds, and smart styling at eye level. Award-winning chef Jim Kerr has come from One Devonshire to thrill diners here with his classic dishes inflected with Scottish and Eastern accents. Dishes include starter of mussel and cornish crab stew, main course of panfried duck breast and confit leg with puy lentils and foie gras jus, and dessert of prune and walnut parfait with toffee sauce. Eager service, fine wines, relaxed ambience.
I am your biggest fan. Wonderful restaurant, fabulous food. Thank you for giving us a great evening. Lisa Frankham
I was left bitterly disappointed when I was informed 3hours before my booking that I would be unable to attend. I received an email informing me that the hotel was opening on 1st August. To celebrate a special family occasion I booked via the Marhall website a table for 2 on 1st August at 12noon. Two days before my booking I received a voicemail asking me to call back. I did but only got throught to a recorded message. I waited until 1st when the hotel was due to open and called at 9am. I was then told that my booking was a mistake as the restaurant was actually closed and only opened that evening for residents. The only alternative option given to me was to dine at the 19 golf club restaurant. So many errors happened here. Firstly the email I received did not mention the restaurant was only open in the evening for residents only. Secondly your booking system allowed me to book a table. Thirdly if I was told that my booking was a mistake on the voicemail I would have had time to arrange an alternative. I did not get a second call to tell me the vital information that my booking was a mistake. To be only offered a place in the 19 restaurant was very disappointed with no discount or explanation given as to why so many mistakes were made by the Marhall team. A very different dinning experience as to what we planned for. Prior to this my family and I were regular customers to the hotel but now we were left very let down by the many errors which were made. I don't have the confidence to book with your hotel booking system. I'm disappointed that I could not select less than 1 star in your rating system. Looking forward to hearing from you.
Quiet atmosphere due to the Corona virus but enjoyed a lovely lunch in a very relaxed environment. Great service in the restaurant from Michael. Very pleasant and courteous. Other staff in the restaurant very attentive but giving us plenty of time to enjoy our meal. Would definitely return to eat in the hotel.
Lovely food, speedy service, friendly and chatty staff. There was less buzz about the restaurant given the Covid-19 crisis so it was very quiet but the staff still endeavoured to make it an enjoyable experience. We’re glad we managed to dine there as it’s likely to be the last time any of us will be able to eat out for many months to come. Thank you Mar Hall.
Very much enjoyed it and given the difficult time, staff were faultless, place spotless. Thank you, would love to come back
The service was great and the food was delicious.
Food and restaurant lovely . Unfortunately we waited 40 min for coffee we had ordered . Finally left without any despite the waiter saying it was coming soon and that was after initial 10 min wait . Until then felt very pleased we had come to your restaurant but poor service and lack of coffee spoiled the end of our evening
It was hard to find the menu on your home page, but we finally did. Then it wasn't the same menu when we came to you, and we got a little bit dissapointed. The staff was very friendly and attentive, but sometimes it seemed a little confused because so many were serving. Some seemed quite young and unused. The food, wine and environment was great! We also appreciated the piano player very much.
My mum and I had a lovely dining experience at Mar Hall. The food was delicious and staff were fantastic. I would recommend. Thank you.
We purchased a voucher for a 3 course lunch with a glass of champagne. Excellent value for money. The food and service could not be faulted. Lovely location, we will definitely return in the future.
The food was very good, the chef made every accommodation for my wife and I. Matthew and Zak were very good, from there recommendations to dealing with any request made. It made the dinning experience very enjoyable. All the staff seemed happy to help and comfortable in there surroundings.
I had no cash with me and was unable to add a well deserved tip on the card machine causing embarrassment to both me and the staff.
Our second visit to the Cristal restaurant. The food was once again interesting and delicious. The staff were very knowledgeable of the dishes on offer and provide a high quality service. Splendid.
Very friendly and attentive staff
Very enjoyable experience this is my third time would definitely recommend a visit lives up to its name food amazing staff very friendly and attentive
We booked to be in the Christal Restaurant but we were put into the main dinning room with no reason given. A wee bit disappointed.
Always a very enjoyable experience. We are coming back again at the weekend.
Stayed for a few days at mar hall. Fantastic dinner both evenings. Great service and food was delicious. A real pleasure!
Truely a 5 star experience, served by Rachel and Scott on Saturday night. Such a lovely night and thank you for making our weekend truely special. Compliments to the chef also!! Food was Devine.
very nice restaurant, very welcoming, very pleasant staff, smiling, delicious meal,
fantastic two days at Mar Hall, food and atmosphere was absolutely fantastic, staff are a credit to the you all and made the experience truly memorable, can't wait to come back again. Thanks
Fabulous building, well maintained, but lacking something almost indefinable in terms of ambience. The restaurant was reasonably busy but seemed dead. With regard to service, it was good, but I would have preferred a more traditional "station" system where one waiter, or a waiter and commis pair, were responsible for the table throughout the meal. I know this isn't the way restaurants tend to operate in the 21st century but it does make for better rapport between guest and staff.
Lovely meal as always
Really enjoyed our stay, room was lovely. Service and staff were excellent. Slightly disappointed with the food, pork belly was bland.