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About Cristal Restaurant
Cristal, the stunning restaurant of hot hotel Mar Hall, is both just outside Glasgow and also a million miles away. Mar Hall is a 19th-century Gothic mansion transformed into a very 21st century retreat, a perfect combination of classical elegance and modern luxury. Cristal boasts soaring vaulted ceilings, gothic paneling, lovely views over the gardens and grounds, and smart styling at eye level. Award-winning chef Jim Kerr has come from One Devonshire to thrill diners here with his classic dishes inflected with Scottish and Eastern accents. Dishes include starter of mussel and cornish crab stew, main course of panfried duck breast and confit leg with puy lentils and foie gras jus, and dessert of prune and walnut parfait with toffee sauce. Eager service, fine wines, relaxed ambience.
Dear Cristal Restaurant Team! The Service was very nice, friendly and I felt fine. The Restaurant is beautiful. The food was fine, but in some cases it could be better. The bread was a bit tough and could have a bit more taste. I got the Foie gras as starter and this was the only dish I was not satisfied with. The brioche was more like a toast, it should be softer and it was burned. When I order a foie gras I expect a poached terrine not a mousse which taste was not very fine and tasted just slighly as a foie gras. The combination of the dish did not get very well together. The duck was great, perfectly cooked and the quality was amazing. The combination of the dish was also nice, only the side dish (I guess it was a potato terrine) could be more tasteful but it goes very well with the sauce, which was delicious, compliment to the Saucier. The dessert was also good. It could be more varied in the taste and structures, it was a bit too much mango but the Espuma was perfect so the creme. The arrangement of the dishes could me a bit more modern, it follows a very basic and traditional style, but this is just something which is up to the chef and the style he wants to follow.
Food was nice but not worth the money! Very expensive
Although we did not dine in the Cristal Restuarant everyone endevoured to make our meal memorable for my mother on her 90th birthday and for us her family. Everyone was very kind and attentive and asking the pianist to sing “happy birthday “ was the icing on the cake. Thank you very much
The waiters need guidance on how to pour wine. An excellent bottle of wine was completely destroyed when the waiter decided to top up our glasses to almost full. Until this experience I did not appreciate how important it is to treat wine with care and retain small quanitities in the glass. It was as if the waiter was filling tumblers of water. He did mean well and was very friendly but lacked basic training so perhaps not his fault entirely. In all other respects the service was very good and I would come back but will pour my own wine the next time.
Excellent dining experience. Beautiful food served in beautiful surroundings with excellent service at every touch point. Cannot fault it in any way ... thank you ...
Have dined here several times. Very elegant dining room. Had a late lunch just before Xmas, the Xmas trees were beautiful in the grand hall. Staff were lovely, very attentive.
Beautiful surroundings and excellent food. A lovely & memorable staff Xmas lunch. But, please, nae ice in the malt whisky next time...
A bit ironic thanking me for "dining with you" when the booking was cancelled only 8 days prior by Mar Hall as the restaurant was "unavailable for lunch" (or in other words someone was paying lots of money for the place, so to hell with other reservations!) despite the booking been made 2 months in advance - and my wife calling only the previous week to amend the day. Two emails regarding my attempt to show disappointment have been ignored.
Friendly efficient staff. Food was excellent. Beautiful house. Beautiful grounds. Whole experience was first class
Beautiful location and views. Fantastic building & interior. Gorgeous tasting & looking food. Fabulous very attentive staff. Worth the 5 star rating. Will definitely be back in the very very near future.
We were celebrating our wedding anniversary and although the food was of a good standard and the setting is beautiful, the service was very disappointing. We had to repeatedly ask for items - bread which wasn't brought, wine which we'd ordered, re-fill of water glasses, coffee which we'd ordered. And,although the service was pleassant, it seemed amateurish as though many of the staff were new or in training, with some dishes placedon the table in a haphazard manner. The staff had clearly been directed to engage in small talk with the customers but, perhaps due to inexperience, this came across as stilted & a little awkward - it really didn't enhance our dining experience. In summary, at these prices & in this setting you would expect seamless, professional service which was far from the case. Interestingly, the much less important breakfast service the following morning was faultless!
Hugely disappointed by this visit. Felt a bit like end of season and this seemed to be reflected in the quality of everything. I was expecting fine-dinning but this was middle-of-the-road. Based on this experience I am unlikely to be back. Sorry but you did ask! GMcG
Great service and food as always
Fine dining. Excellent food, wine list, service in a beautiful setting. The pianist/singer in the lounge after dinner with coffee made for a memorable evening.
We dined on a £60 gift voucher so our expectations weren't high. The starters and sweet were small but the roast beef main course certainly made up for it in quantity and quality, we were very impressed.
The food was delicious and the staff were very attentive.
Beautiful restaurant wonderful food Staff very attentive
Although the food was fine for a Sunday lunch (Very dry and over cooked Yorkshire puddings) I was very disappointed by the atmosphere . A cheap CD player with abba, bee gees, new pop!! I was embarrassed bringing a friend for his birthday to such a lovely setting to then sit in a large dining room where only 3 tables were taken and the cheap music playing. It wasn’t the impression from your website that I was anticipating. Although the waiter was friendly, I would have come preferred if he didn’t interrupt our discussion to come over and chat about the rain. We won’t be rushing back to sit in an empty dining room to listen to cheap pop music with ok food. Such a shame as we really had high hopes and as we live in Bishopton it would have been handy for us.
Lovely meal, Varied choices, good quality produce, well presented and very Tasty. Attentive but not intrusive wait staff. All in all a very enjoyable dining experience
Absolutely fantastic evening, my fiance and I had got engaged during the day. I had booked a table and made a request to have a bottle of bubbly at the table ready. The waitresses were brilliant, they were talkative, polite and very attentive. Thank you for making our evening so special.
it was a wonderful evening in a perfect setting. the dishes were amazing, very tasty, natural, surprising compositions !
Nearly--service from staff was very good and attentive and all the food was very good, apart from the sea bass. Fillets (plural) turned out to be one fillet cut in two, were a little over- cooked and looked very lonely on the plate. Please put a full fish on the plate and suggest you ask for an extra payment if the cost of sea bass justifies it.
Food was good,
Only my wife and i in there . We ordered Chicken and Sea Bass. Ten minutes later they come out with 2 x Sea Bass!! Not offered drinks menu. No offer of bread until eating first course. Menu not explained. Poor restaurant. No atmosphere.
We were not asked if we wanted any Addison all drinks, we were one dessert short, the napkins were cleared from the table & empty glasses and we were never offered coffee. Staff were down right rude in taking away napkins & glasses without asking. Shocking service!!!!!