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Copper Beech Restaurant at Hetland Hall Hotel

Hetland Hall Hotel, Carrutherstown, Dumfries, United Kingdom, DG1 4JX
Restaurant info
Opening Information


Lunch served between 12 pm and 5 pm in the Cocktail Bar

Evening meal served from 6 pm to 8:30 pm in the tranquil Copper Beech Restaurant

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Copper Beech Restaurant at Hetland Hall Hotel

Elegant country house set amidst 18 acres of private parkland with its sweeping views over the Solway Firth towards the mountains of the Lake District. Situated just outside Dumfries and 15 minutes from Gretna Green

Cuisine: Locally Sourced, Scottish
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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Visited On Tuesday, 12 February 2019

Enjoyed the informal atmosphere Excellent staff

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Visited On Monday, 04 February 2019

Very impressed with the hotel. It was our first visit to Hetland Hall Hotel and we were very pleased. The food was beautiful and the service was excellent.

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Visited On Thursday, 24 January 2019

Been a few times for food and to stay and each time has been brilliant and the beds well they are fantastic so comfy

Reviewed On
Restaurant Response

Dear Mrs Pollock. Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Kind Regards, Bryce Wilson Restaurant Manager

Responded On Monday, 28 January 2019
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Visited On Monday, 21 January 2019

My wife had ministrone soup which was just warm and no parmisan on site to grate on top.....was offered cheddar ??? My starter was lovely as were both our main courses.

Reviewed On
Restaurant Response

Dear Mr Logan, Thank you for taking the time to share your feedback. We hope to welcome you back to our restaurant very soon. Kind Regards, Restaurant Manager Bryce Wilson.

Responded On Monday, 28 January 2019
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Visited On Sunday, 20 January 2019

The staff were very attentive, Lounge and Dining Rooms were clean and warm, Reception area was COLD. The food was good and of good value.

Reviewed On
Restaurant Response

Dear Mr Hawksworth Thank you for taking the time to share your feedback. We hope to welcome you back to our restaurant very soon. Kind Regards, Restaurant Manager Bryce Wilson.

Responded On Monday, 28 January 2019
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Visited On Sunday, 13 January 2019

Our meal was delicious, particularly the beautiful crisp batter on my chicken tempura and my husband's fish. I loved the strips of fillet beef Diane, the beef was so tender and such a tasty sauce. The staff were pleasant and efficient. Will definitely be back.

Reviewed On
Restaurant Response

Dear Jan Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Kind Regards, Bryce Wilson Restaurant Manager

Responded On Thursday, 17 January 2019
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Visited On Sunday, 13 January 2019

The service was slow, however we were not in a hurry. Three out of the four meals were good but the chicken on the fourth was dry. The restaurant is easy and relaxed and tastefully decorated as the rest of the hotel appears to be. I would certainly go back as long as I’m not in a hurry to go anywhere after. The staff were very pleasant.

Reviewed On
Restaurant Response

Dear Jennifer Thank you for taking the time to share your feedback. While I wish you had a better experience regarding our service, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope to see you again so we can assure that you receive a great experience in our restaurant that so many of our guests have grown so fond of. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Monday, 07 January 2019

very enjoyable stay! will go back.

Reviewed On
Restaurant Response

Dear James Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Saturday, 22 December 2018

Thoroughly enjoyed our afternoon tea, great selection of sandwiches and cakes. Very relaxed atmosphere and friendly staff.

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Restaurant Response

Dear Donna Thank you for the great review of our restaurant. We are glad that you enjoyed your afternoon tea and hope to see you again very soon. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Tuesday, 11 December 2018

Service for the evening meal by one member of staff was very poor. The food was excellent as was breakfast - highly recommend this. Eat in the restaurant, not the bar area,

Reviewed On
Restaurant Response

Dear Graeme Thank you for taking the time to share your feedback. While I wish you had a better experience regarding our service, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope to see you again so we can assure that you receive a great experience in our restaurant, that so many of our guests have grown so fond of.

Responded On Tuesday, 15 January 2019
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Visited On Saturday, 08 December 2018

The staff were excellent and friendly. Great service.

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Restaurant Response

Dear Siobhan, Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson

Responded On Tuesday, 15 January 2019
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Visited On Thursday, 29 November 2018

Lovely food, setting is beautiful, server was very pleasant and helpful! Thank you

Reviewed On
Restaurant Response

Dear Lisa, Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson

Responded On Tuesday, 15 January 2019
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Visited On Saturday, 24 November 2018

We had a lovely meal in the restaurant while we were having an overnight stay at Hetland Hall. The staff were very pleasant and helpful, even though the restaurant was very busy. We would happily eat here again, there was a varied menu for our set 2-course meal. My partner commented on how his feathered beef just broke up in his mouth and my steak and Cumberland sausage pie was delicious. Definitely top marks for our meal!!

Reviewed On
Restaurant Response

Dear Donna, Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Tuesday, 27 November 2018

My friend and I visited your Restaurant for lunch . We so enjoyed it service was great as we were allowed to relax take our time over our meal which we feel is important . There is nothing worse if you feel you are being hurried between courses . We will be back Thank You Hetland Hall hotel

Reviewed On
Restaurant Response

Dear Sheila, Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson

Responded On Tuesday, 15 January 2019
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Visited On Monday, 26 November 2018

Six of us stayed here for two nights and the evening meal was excellent. A great choice on the menu to suit all six of us and was delicious and was well presented.

Reviewed On
Restaurant Response

Dear Jim, Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Thursday, 22 November 2018

Exceeded my expectations given what we paid. Would certainly stay here again. . Staff were friendly and professional. Menu had a good selection and was well presented. The bed was so comfortable.

Reviewed On
Restaurant Response

Dear Maureen, Thank you for the great review of our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Wednesday, 14 November 2018

Had a great overnight stay at Hetland Hall, Corey and the other staff in the Copper Beech Restaurant looked after us from arrival to departure, our meal was fantastic, the Rad tower of haggis & black pudding was amazing and such a large portion, which suited my appetite ( lol ) my wife enjoyed her chicken liver pate starter but was even more impressed with her main of salmon and teriyaki noodles ( which she didn’t share ) as it was so good, my steak and ale pie was excellent and the meat so tender. Then my favourite to finish, Sticky toffee pudding with ice cream and lots and lots of butterscotch sauce, best I’ve had ( and I’ve had a lot! ) my wife enjoyed her toffee apple waffle as well. Top marks from us both to all the staff and the chef ( kitchen staff ) on excellent service and such a high standard of food. Already planning our next visit.

Reviewed On
Restaurant Response

Dear Thank you for the great review of our restaurant. Thank you for your kind words regarding Corey and our team, they are a great assets to our restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Sincerely, Bryce Wilson Restaurant Manager

Responded On Tuesday, 15 January 2019
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Visited On Friday, 02 November 2018

First Class! Food was excellent as well as staff. Decor is stunning. Will definitely be back.

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Visited On Monday, 22 October 2018

Nicely decorated restaurant with friendly efficient staff, good menu and importantly great food. Pleasant background music which wasn't intrusive added to a nice general atmosphere. Recommended.

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Visited On Friday, 19 October 2018

Really nice staff very accommodating

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Visited On Thursday, 18 October 2018

Fantastic food with helpful friendly staff what more could you ask for and the haggis and black pudding starter was amazing

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Visited On Tuesday, 09 October 2018

Very nice hotel in process of renovation. Restaurant very decorated. We thought the food was very good and the wait between courses was excellent - not too short & not too long. Staff were very attentive.

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Visited On Wednesday, 10 October 2018

Five-star service, food and atmosphere. We will definitely return.

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Visited On Wednesday, 10 October 2018

Quality of food is excellent

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Visited On Sunday, 07 October 2018

Although renovations are still on-going the work finished to date is of very high standard and certainly raises the profile of the hotel. Staff were exceptionally friendly and room was very comfortable and well cleaned. Food was very enjoyable with no complaints. Will definitely consider further visit when renovations fully completed.

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