Copper Beech Restaurant at Hetland Hall Hotel

Hetland Hall Hotel, Carrutherstown, Dumfries, United Kingdom, DG1 4JX
Restaurant info
Opening Information


Lunch served between 12 pm and 5 pm in the Cocktail Bar

Evening meal served from 6 pm to 8:30 pm in the tranquil Copper Beech Restaurant

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Copper Beech Restaurant at Hetland Hall Hotel

Elegant country house set amidst 18 acres of private parkland with its sweeping views over the Solway Firth towards the mountains of the Lake District. Situated just outside Dumfries and 15 minutes from Gretna Green

Cuisine: Locally Sourced, Scottish
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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80
4 Stars:
22
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2
1 Star:
1
Visited On Tuesday, 16 July 2019

Everything was perfect from start to finish, where we were seated, the brilliant staff whose service was excellent. The food was lovely everyone in our party was impressed. We will definately be back. A huge thank you to everyone who made it a great night.

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Visited On Saturday, 13 July 2019

Service was excellent and the food was lovely, well presented and tastey.Will definitely be back.

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Visited On Saturday, 13 July 2019

My wife and I had a wonderful 3 course meal here, as we were staying in one of the fabulous rooms. Beautiful surroundings, great staff, and fantastic food!

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Visited On Monday, 08 July 2019

I felt there could have been better service both at dinner & at breakfast. I ordered bottle of wine it was just sat on the table unopened, my billing was wrong after asking about my dinner deal & it had to be amended. At breakfast I felt the staff could have explained that they wd come take your order and to help yourself to juice, cereal etc. These are only minor but fell they could be improved on

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Visited On Saturday, 22 June 2019

Beautiful food!!

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Visited On Thursday, 20 June 2019

Very good food and service.

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Visited On Thursday, 13 June 2019

Lovely meal. Great staff. Good atmosphere.

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Visited On Tuesday, 11 June 2019

Simple uncomplicated menu. The fillet steak was cooked to perfection and absolutely delicious! The beef stroganoff was good too! Pinto Noir a good price and also delicious! Very good and friendly service.

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Visited On Sunday, 09 June 2019

The hotel knocks the spots off many 'so called LUXURY' Lake District hotels now. We enjoyed our brief stay x

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Visited On Sunday, 09 June 2019

The staff were very friendly!! The food was lovely.

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Visited On Saturday, 08 June 2019

Service good ,food was excellent,would recommend to visit.

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Visited On Thursday, 06 June 2019

Excellent service

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Visited On Thursday, 06 June 2019

Lovely food, and friendly, efficient service. The hotel is set in beautiful surroundings, and the gardens are totally beautiful and so well maintained.

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Visited On Sunday, 19 May 2019

Experience at both meals was chaotic. Waited nearly an hour for drinks, starters over 40 mins and order was incorrect when received. Main course arrived half an hour later. Food was just satisfactory. Breakfast was the same - self service had run out of fresh fruit, milk, fruit juices - waited over half an hour for cooked breakfast. Variety or croissants was excellent and they tasted delicious - I ate quite a few while waiting on my cooked breakfast.

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Visited On Saturday, 25 May 2019

Fantastic wee Afternoon Tea to start off our Hen Night great value for money. We were given a private room for 13 of us. Service and staff were great, we were even offered lifts to our next venue when the weather turned nasty...thanks Helen & Co. x

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Visited On Saturday, 25 May 2019

I travel often, work mostly. This time a family trip. My wife and I had the very best of time. Service is exceptional, the very best. Thank you and we will return...:) 👍

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Visited On Wednesday, 22 May 2019

Fabulous hotel, very clean and excellent decor, staff amazing, food superb. Will be back.

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Visited On Wednesday, 22 May 2019

On arrival we were directed to fountain lounge and left floundering for about 5 minutes until someone appeared. Although I had made a reservation our table was not ready on arrival. The waiter hurriedly separated one from a larger set up and pointed us to a table in between two dirty tables which were not cleared until the tables were needed just before we left. When our afternoon tea arrived I was pleased to see finger sandwiches which were well filled. The scone was lovely and a perfect size. I was disappointed with the "star" of the show - the cakes. All mass produced frozen purchases. Is it too much to ask for a dainty homemade offering? I know good pastry chefs are few and far between but a meringue, eclair or small tart surely is not beyond the reaches of the whole kitchen brigade? Whilst the food was ok I don't expect that I will return.

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Restaurant Response

Dear Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope to see you again so we can assure that you receive a great experience in our Restaurant, that so many of our guests have grown so fond of. Kind Regards, Bryce Wilson Restaurant Manager

Responded On Saturday, 25 May 2019
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Visited On Monday, 20 May 2019

Lovely time, in a beautiful hotel.. Staff friendly and helpful, will definately return for another stay at stunning Hetland Hall..

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Visited On Monday, 20 May 2019

Thoroughly enjoyed our time at the restaurant and the hotel so much so we are returning again in a few days

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Visited On Wednesday, 15 May 2019

The service was very good as was the atmosphere but was let down by the food served, the first night the pie was served cold and was returned which was rectified quickly and complementary deserts given, the second night the Salmon was returned to the Chef as was found to be only half cooked and was not pink and flakey as it should be but was found to be not as per the Chef’s comment of it is the Salmon’s texture, it was red and fleshy raw and was not eaten, it wasn’t Smoked Salmon ordered, a pity as the rest of the food on our stay was good.

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Visited On Wednesday, 15 May 2019

Highly recommend. Excellent food, service and friendly staff.

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Visited On Monday, 13 May 2019

Food is delicious and the staff are always friendly and polite.

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Visited On Sunday, 12 May 2019

Food was delicious and well presented. Very big portions! Staff extremely nice and very helpful. Was spoiled a little at the end of meal, as bill was overcharged by £10. Manager apologised and said she would correct it.

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Restaurant Response

Dear Mrs Logan Thank you for the great review of our Restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Kind Regards, Bryce Wilson Restaurant Manager

Responded On Tuesday, 14 May 2019
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Visited On Sunday, 12 May 2019

Had dinner and drinks aswell as breakfast and everything was perfect

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Restaurant Response

Dear Mr Townshend Thank you for the great review of our Restaurant. We are glad that you enjoyed your meal and hope to see you again very soon. Kind Regards, Bryce Wilson Restaurant Manager

Responded On Tuesday, 14 May 2019
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