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Coal Grill and Bar Exeter

18 Bedford Street, Exeter, United Kingdom, EX1 1GJ
Restaurant info
Opening Information

Open from 11am for breakfast Sun-Fri, 11am on Saturdays
Closing 11pm Mon - Thurs, Midnight Fri & Sat and 10pm Sunday

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space

About Coal Grill and Bar Exeter

You can’t miss us - a smart city centre restaurant on a prominent
corner of Princesshay’s main piazza. Over two floors, you can enjoy views of the
cathedral and relax in our very busy cocktail bar.
The outside seating area is open all year round.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
44
4 Stars:
24
3 Stars:
16
2 Stars:
8
1 Star:
6
Visited On Monday, 15 April 2019

Empty restaurant but lovely staff

Reviewed On
Restaurant Response

Dear Jessica, Thank you for your review! We are happy to see you enjoyed your time with us. Best wishes, Coal Customer Service

Responded On Wednesday, 17 April 2019
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Visited On Thursday, 11 April 2019

Food was nice although service slow and when on a work lunch hour was cutting it fine. Only two servers when it’s the Easter holidays! Also I was not made aware of the 10% optional service charge and it wasn’t until I was given my receipt and checked it back at my office that I saw it on there. I wouldn’t have paid it if I’d known and disappointed this isn’t brought to customer’s attention.

Reviewed On
Restaurant Response

Dear Becca, Thank you for your review and feedback! We'll pass it on to our area manager and we will ask our servers to ensure that guests are aware of the service charge. We hope to see you again sometime! Very best, Coal Customer Service

Responded On Monday, 15 April 2019
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Visited On Wednesday, 10 April 2019

Like it all but it was very cold in there due to being a cold day, we were the only customers for the first hour which made it seem colder, had to sit with our coats on. Hope it’s warmer next time

Reviewed On
Restaurant Response

Dear Joan, We're sorry to hear you were cold during your time with us! Thank you for the feedback. We hope to see you soon! Very best, Coal Customer Service

Responded On Friday, 12 April 2019
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Visited On Friday, 05 April 2019

Fast quick service and lovely cocktails as always

Reviewed On
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Dear Lynn, We are glad to see you enjoyed your time with us and hope to see you again sometime. Very best, Coal Customer Service

Responded On Monday, 08 April 2019
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Visited On Friday, 29 March 2019

It was my birthday meal and I had an allergy and the staff were so accommodating and informative. Thank you for such an amazing evening where nothing was too much trouble. Thank you Coal for an amazing evening

Reviewed On
Restaurant Response

Dear Debbie, Thank you for the lovely words and happy birthday from our side! We hope to see you again sometime, Coal Customer Service

Responded On Tuesday, 02 April 2019
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Visited On Sunday, 31 March 2019

Average place to eat, quality of food isn't up to scratch and the waiter who served us didn't smell pleasant which isn't nice when your eating your food.

Reviewed On
Restaurant Response

Dear Jacqueline, Thank you for your review. We're sorry you experienced some inconveniences. We hope we can make things right! Please, can you email [email protected] with further details (e.g. date of your visit)? Have a nice day! Coal Customer Service

Responded On Tuesday, 02 April 2019
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Visited On Thursday, 07 March 2019

Enjoyable meal, excellent service. Thank you.

Reviewed On
Restaurant Response

Dear Melanie, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 02 March 2019

Great meal for my birthday with friends. Great cocktails and good value for money

Reviewed On
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Dear Shelley, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Monday, 18 February 2019

The waiters were amazing! So welcoming and friendly! We had a table for 9 and everyone had a variety to choose from thanks to the large menu. Will definitely be visiting again!

Reviewed On
Restaurant Response

Dear Hannah, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 16 February 2019

Service average, food very poor, unhygienic waiter. Overall a very disappointing experience.

Reviewed On
Restaurant Response

Hi Dan, we’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal

Responded On Monday, 18 February 2019
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Visited On Thursday, 14 February 2019

We came in on Valentine’s Day and was placed by the door which unfortunately made the visit quite cold but nothing major, when we had our mains my steak was perfect but my partner asked for his medium rare and it was almost raw, very thick and chewy. In the end he didn’t eat anything but the mushrooms so seemed a shame to pay £25 for a starter, mushrooms and half a desert. Service was great though, can’t fault the staff and left a tip

Reviewed On
Restaurant Response

Hi Anastasia, we are glad to hear that you enjoyed your steak and that the service was good. We’re really sorry to hear that your overall experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal

Responded On Monday, 18 February 2019
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Visited On Thursday, 14 February 2019

Always really lovely staff and great cocktails! I'm excited to go back and try out some of the new burgers!

Reviewed On
Restaurant Response

Hi Cecilia, thank you for the great review, so glad to hear that you will be back, we look forward to it!

Responded On Monday, 18 February 2019
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Visited On Wednesday, 06 February 2019

Very happy had great time and had karaoke to help with the atmosphere

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Visited On Sunday, 03 February 2019

Fab service and very easy to book

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Visited On Friday, 25 January 2019

Great food

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Visited On Wednesday, 23 January 2019

We chose Coal for our daughters 21st birthday. The whole evening was fantastic, with great food and drink. Our waiter Atul could not do enough for us and made the whole evening perfect. Would recommend Coal to friends and family.

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Visited On Saturday, 12 January 2019

The restaurant was rather draughty

Reviewed On
Restaurant Response

Hi Drea, thank you for your feedback. We hope to see you again soon!

Responded On Monday, 14 January 2019
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Visited On Saturday, 05 January 2019

Waitress was lovely. However first of all, the heating was down, which I understand things go wrong and there’s nothing that can be done u til someone comes in to fix it, however the ways they mitigated it were laughable, we had a tiny outdoor heater between 4 people on two different tables and we were seated right next to the door which was constantly opening and closing so we had to dine with our coats on!! Food was utterly disappointing. I get that it’s gets busy and the chefs are under lots of pressure but under no circumstances should they compromise the quality of the food over getting the checks out quick. My burger was over cooked and dry, plus it was packed with mayonnaise which it didn’t state on the menu (I HATE mayonnaise) and also packed with copious amounts of relish. I would have normally asked politely for another burger to be made for me because I hate mayo that much but as it was so busy and it took so long to have our food come out, I just tried to scrape out as much of it as I could, along with the relish as there was literally scoops of it in there. Not to mention the chips were hollow and full of grease evidently showing they had been fried multiple times. My girlfriend had the chicken chimichanga and the “bed” of rice which was hardly more than 3 spoonfuls and it was so so dry. Plus the cheese in her chimichanga wasn’t even slightly melted at all. I’m really disappointed and had the waitress not been so nice I would have complained there and then but my girlfriend thought we should leave it. I’m really disappointed because we don’t get to out together much and having been to Coal Exeter before and it being nice we thought we’d try it out again but this has confirmed I will never be returning ever again. I could please have someone email me regarding this issue it would be much appreciated. My email is [email protected], regards. Will Wallace.

Reviewed On
Restaurant Response

Hi Will, we can see your experience was not what it should be. We always strive to ensure a positive customer experience at Coal. We would like to hear more about your experience. Please can you email [email protected] with further details (e.g. date of your visit) and we will be in touch. Many thanks, Coal Grill and Bar

Responded On Thursday, 17 January 2019
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Visited On Monday, 31 December 2018

Allways have a good experience at the Exeter branch. Very friendly helpful staff.

Reviewed On
Restaurant Response

Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Saturday, 22 December 2018

A fab evening, thank you xxxx

Reviewed On
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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Friday, 21 December 2018

Welcomed and well looked after on our work function . Very impressed

Reviewed On
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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Friday, 21 December 2018

Very noisy due to some Christmas parties but food and drinks were great as usual.

Reviewed On
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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Saturday, 08 December 2018

Some of the starters arrived without all the ingredients Most of the mains arrived luke warm We had several waiting staff.. difficult to pin anyone down to complain! Joe was very helpful. We ended up having meals refunded, discrepancy with the bill... total disaster with our planned Christmas lunch -very disappointed 😔

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Visited On Wednesday, 19 December 2018

Each time I’ve been to Coal the service has been excellent and we couldn’t fault the food.

Reviewed On
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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Saturday, 15 December 2018

Good atmosphere and friendly staff

Reviewed On
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Hi Adrian, thank you for your feedback, great to hear that you enjoyed your visit. We hope to see you again soon!

Responded On Monday, 17 December 2018
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