Coal Grill and Bar Exeter

18 Bedford Street, Exeter, United Kingdom, EX1 1GJ
Restaurant info
Opening Information

Open from 11am for breakfast Sun-Fri, 11am on Saturdays
Closing 11pm Mon - Thurs, Midnight Fri & Sat and 10pm Sunday

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space

About Coal Grill and Bar Exeter

You can’t miss us - a smart city centre restaurant on a prominent
corner of Princesshay’s main piazza. Over two floors, you can enjoy views of the
cathedral and relax in our very busy cocktail bar.
The outside seating area is open all year round.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
4 Stars
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5 Stars:
48
4 Stars:
26
3 Stars:
17
2 Stars:
8
1 Star:
7
Visited On Thursday, 20 June 2019

Excellent service - the waiter was really good, thank you. The food was all good, even the more difficult dishes.

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Visited On Tuesday, 18 June 2019

What a fantastic , well organised and proactive waitress who served us at Exeter Coals yesterday, Tiffany clearly knows how to treat customers and as a result made our visit very welcoming and well worth every penny. we have booked up for next week , for another birthday treat. X thanks

Reviewed On
Restaurant Response

Dear Alison, Thank you for your great review! We love Tiffany and the rest of our staff just as much as you do. We hope to see you soon Very best, Coal Customer Service

Responded On Thursday, 20 June 2019
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Visited On Monday, 10 June 2019

Great choice, good friendly service. Nice atmosphere.

Reviewed On
Restaurant Response

Dear Rosie, Thank you for your great review and we hope to see you again soon. Very best, Coal Customer Service

Responded On Tuesday, 18 June 2019
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Visited On Saturday, 15 June 2019

Fajitas were undercooked and tasteless _ poor value

Reviewed On
Restaurant Response

Dear Joanna, We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Monday, 17 June 2019
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Visited On Saturday, 15 June 2019

Lovely food. Great service.

Reviewed On
Restaurant Response

Dear Matt, Thank you for your great review! Glad to see you enjoyed your time with us. Very best, Coal Customer Service

Responded On Monday, 17 June 2019
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Visited On Friday, 07 June 2019

Service was very slow. It wasn’t very busy so staff took this time to stand talking to each other and we had to go and ask for the bill in the end

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Visited On Saturday, 01 June 2019

Whenever we visit Exeter we make a point of eating at this branch. Wow. What has happened? Where’s the buzzing atmosphere gone? The decor is so tired. There was no enthusiasm from the staff. The food was average. Totally disappointed & will be finding another restaurant on our next visit

Reviewed On
Restaurant Response

Dear Stuart, We’re really sorry to hear that your experience this time wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Tuesday, 04 June 2019
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Visited On Friday, 10 May 2019

Fantastic place for food food/drinks and great value for money! The food especially is banging!! I've been down to Exeter from Kent three times recently; every time I've eaten at Coal and every time the food has not disappointed. I'm moving to Exeter soon and Coal will most definitely be my go to place when going out to eat. I recommend the place to everyone!

Reviewed On
Restaurant Response

Dear James, Thank you for your lovely words and recommendation! We can't wait to have you back. Have a nice day, Coal Customer Service

Responded On Monday, 13 May 2019
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Visited On Monday, 15 April 2019

Empty restaurant but lovely staff

Reviewed On
Restaurant Response

Dear Jessica, Thank you for your review! We are happy to see you enjoyed your time with us. Best wishes, Coal Customer Service

Responded On Wednesday, 17 April 2019
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Visited On Thursday, 11 April 2019

Food was nice although service slow and when on a work lunch hour was cutting it fine. Only two servers when it’s the Easter holidays! Also I was not made aware of the 10% optional service charge and it wasn’t until I was given my receipt and checked it back at my office that I saw it on there. I wouldn’t have paid it if I’d known and disappointed this isn’t brought to customer’s attention.

Reviewed On
Restaurant Response

Dear Becca, Thank you for your review and feedback! We'll pass it on to our area manager and we will ask our servers to ensure that guests are aware of the service charge. We hope to see you again sometime! Very best, Coal Customer Service

Responded On Monday, 15 April 2019
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Visited On Wednesday, 10 April 2019

Like it all but it was very cold in there due to being a cold day, we were the only customers for the first hour which made it seem colder, had to sit with our coats on. Hope it’s warmer next time

Reviewed On
Restaurant Response

Dear Joan, We're sorry to hear you were cold during your time with us! Thank you for the feedback. We hope to see you soon! Very best, Coal Customer Service

Responded On Friday, 12 April 2019
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Visited On Friday, 05 April 2019

Fast quick service and lovely cocktails as always

Reviewed On
Restaurant Response

Dear Lynn, We are glad to see you enjoyed your time with us and hope to see you again sometime. Very best, Coal Customer Service

Responded On Monday, 08 April 2019
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Visited On Friday, 29 March 2019

It was my birthday meal and I had an allergy and the staff were so accommodating and informative. Thank you for such an amazing evening where nothing was too much trouble. Thank you Coal for an amazing evening

Reviewed On
Restaurant Response

Dear Debbie, Thank you for the lovely words and happy birthday from our side! We hope to see you again sometime, Coal Customer Service

Responded On Tuesday, 02 April 2019
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Visited On Sunday, 31 March 2019

Average place to eat, quality of food isn't up to scratch and the waiter who served us didn't smell pleasant which isn't nice when your eating your food.

Reviewed On
Restaurant Response

Dear Jacqueline, Thank you for your review. We're sorry you experienced some inconveniences. We hope we can make things right! Please, can you email [email protected] with further details (e.g. date of your visit)? Have a nice day! Coal Customer Service

Responded On Tuesday, 02 April 2019
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Visited On Thursday, 07 March 2019

Enjoyable meal, excellent service. Thank you.

Reviewed On
Restaurant Response

Dear Melanie, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 02 March 2019

Great meal for my birthday with friends. Great cocktails and good value for money

Reviewed On
Restaurant Response

Dear Shelley, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Monday, 18 February 2019

The waiters were amazing! So welcoming and friendly! We had a table for 9 and everyone had a variety to choose from thanks to the large menu. Will definitely be visiting again!

Reviewed On
Restaurant Response

Dear Hannah, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 16 February 2019

Service average, food very poor, unhygienic waiter. Overall a very disappointing experience.

Reviewed On
Restaurant Response

Hi Dan, we’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected]k with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal

Responded On Monday, 18 February 2019
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Visited On Thursday, 14 February 2019

We came in on Valentine’s Day and was placed by the door which unfortunately made the visit quite cold but nothing major, when we had our mains my steak was perfect but my partner asked for his medium rare and it was almost raw, very thick and chewy. In the end he didn’t eat anything but the mushrooms so seemed a shame to pay £25 for a starter, mushrooms and half a desert. Service was great though, can’t fault the staff and left a tip

Reviewed On
Restaurant Response

Hi Anastasia, we are glad to hear that you enjoyed your steak and that the service was good. We’re really sorry to hear that your overall experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal

Responded On Monday, 18 February 2019
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Visited On Thursday, 14 February 2019

Always really lovely staff and great cocktails! I'm excited to go back and try out some of the new burgers!

Reviewed On
Restaurant Response

Hi Cecilia, thank you for the great review, so glad to hear that you will be back, we look forward to it!

Responded On Monday, 18 February 2019
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Visited On Wednesday, 06 February 2019

Very happy had great time and had karaoke to help with the atmosphere

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Visited On Sunday, 03 February 2019

Fab service and very easy to book

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Visited On Friday, 25 January 2019

Great food

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Visited On Wednesday, 23 January 2019

We chose Coal for our daughters 21st birthday. The whole evening was fantastic, with great food and drink. Our waiter Atul could not do enough for us and made the whole evening perfect. Would recommend Coal to friends and family.

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Visited On Saturday, 12 January 2019

The restaurant was rather draughty

Reviewed On
Restaurant Response

Hi Drea, thank you for your feedback. We hope to see you again soon!

Responded On Monday, 14 January 2019
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