Coal Kitchen - Exeter

18 Bedford Street, Exeter, United Kingdom, EX1 1GJ
Restaurant info
Opening Information

Open from 12am for breakfast Sun-Fri, 12am on Saturdays
Closing 9pm Mon - Thurs, Midnight Fri & Sat and 9pm Sunday

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Event Space

About Coal Kitchen - Exeter

You can’t miss us - a smart city centre restaurant on a prominent
corner of Princesshay’s main piazza. Over two floors, you can enjoy views of the
cathedral and relax in our very busy cocktail bar.
The outside seating area is open all year round.

Cuisine: BBQ & Grill, Bar, Child Friendly, Cocktails, Small Plates, Wine Bar
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
4 Stars
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5 Stars:
83
4 Stars:
39
3 Stars:
23
2 Stars:
10
1 Star:
9
Visited On Saturday, 07 March 2020

Travel up from penzance for my birthday with my husband and parents had the best time amazing thank you x

Reviewed On
Restaurant Response

Hi Kerry, thank you for taking the time to leave us such a positive review. We are so glad to hear you enjoyed your time with us. We hope to see you back again soon.

Responded On Tuesday, 10 March 2020
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Visited On Saturday, 07 March 2020

The place is dirty, the tables sticky, napkins and parts of cutlery from the previous guests left on table, toilet door handles falling of the doors and toilet paper all over the place. The food was underwhelming and especially the King Prawn Linguini was inedible with a kg of onions in some instant broth but not a bit of garlic. It tasytes of pot noodles. The staff is friendly though and the dish was taken off the bill.

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Visited On Saturday, 07 March 2020

We were a large party of 20 plus. The service was excellent with all the food arriving quickly and together. The waitress was very friendly and helpful. Food was delicious

Reviewed On
Restaurant Response

Thank you for your custom, our aim is that we always offer great food, drink and service and we are happy to see to see that you loved your time at Coal.

Responded On Tuesday, 10 March 2020
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Visited On Saturday, 07 March 2020

Our server was lovely

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Visited On Friday, 06 March 2020

Great food fanstaic service

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Visited On Thursday, 05 March 2020

Staff exceptionally welcoming and friendly. Thank you 😊

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Visited On Friday, 28 February 2020

Thank you for great service, atmosphere was great!!

Reviewed On
Restaurant Response

We are glad to know your experience was positive in every possible way. Thank you for dining at Coal.

Responded On Tuesday, 03 March 2020
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Visited On Sunday, 01 March 2020

Freezing cold - 2 small electric fires for heating???? There were 8 of us dining - 6 of us having steak - food served sporadically- we all came to dine together - but after waiting for the last meal to be served the first meal served Had to be sent back as it was stone cold! A drink on the house was offered for the inconvenience. We kept our coats on throughout the meal - to top it all a 12.5 pc service charge was added to our bill ! Not amused - we will not be returning

Reviewed On
Restaurant Response

We’re extremely sorry to hear about your experience with us. We strive to ensure a positive experience starting with great food. Rest assured we will address the matter internally, but we also want to make sure we have done everything in our hands to take care of you, Please email us directly at [email protected] with further details (e.g receipt copy) and a copy of your review so that we can be in touch.

Responded On Tuesday, 03 March 2020
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Visited On Friday, 31 January 2020

Had to get my own pre dinner drink from downstairs bar when I’d only just made it up there with a knee that has very little cartilage in it. Waitress eventually helped but not a good start, trying to carry three drinks up the stairs when I have to support myself with the rail.

Reviewed On
Restaurant Response

Hello Anne, thank you for sharing, we will pick this up with the team at Exeter, we thoroughly believe that all our customers should be relaxing and enjoying the food and drink and the service should be down to us.

Responded On Monday, 24 February 2020
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Visited On Saturday, 15 February 2020

Please see my Tripadvisor review under the name Caro B. Enough said!!

Reviewed On
Restaurant Response

Hi Caroline, we have responded to you on you on TripAdvisor, please know that you can reach us directly at [email protected] if you wish to share further details of your visit.

Responded On Monday, 24 February 2020
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Visited On Friday, 14 February 2020

Brilliant service, fantastic food & just a very enjoyable evening. Made my first valentines very very special! Will be returning.

Reviewed On
Restaurant Response

Love that you loved your time at Coal and that we helped create some wonderful memories for you.

Responded On Monday, 24 February 2020
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Visited On Saturday, 08 February 2020

First time going to Coal and Grill. But second time for my partner. Both had a fantastic meal. Had 2 course - Starter and main. Both our meals were lovely. Great value for money. Will be turning in the near future. All the staff are helpful whenever asked. Cocktails were great as well :D

Reviewed On
Restaurant Response

Thank you for your top rating, we love to see that everything was tickety boo for you and most importantly that you will be back soon.

Responded On Monday, 24 February 2020
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Visited On Saturday, 08 February 2020

Portions very large - seemed a lot of food waste as a result

Reviewed On
Restaurant Response

Hi Geoff, we aim to make our portions just right and sometimes finding that balance relies on our customer feedback. Do let us know which dishes you felt were too big, this helps us guide our menu development.

Responded On Monday, 24 February 2020
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Visited On Saturday, 01 February 2020

We had my sons 18th birthday here on saturday with 19 people. We could not fault the staff or the service they were amazing attentive and efficient which made for a very positive experience especially with such a big group. Thankyou Coal

Reviewed On
Restaurant Response

We are delighted to read how our team at Exeter delivered to your expectations. Thank you for taking the time to leave us this lovely review, it is always motivational for the team to hear when their efforts make someone else's day.

Responded On Sunday, 09 February 2020
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Visited On Saturday, 25 January 2020

Amazing service and great food / cocktails

Reviewed On
Restaurant Response

Thank you for the review, its a big compliment! We are happy to see you enjoyed your time at Coal and we can't wait to have you back!

Responded On Sunday, 09 February 2020
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Visited On Thursday, 23 January 2020

Great place with a good selection of food and drink. PRice is better with a voucher which is fairly easily obtained.

Reviewed On
Restaurant Response

Thank you for the review, its a big compliment! We are happy to see you enjoyed your time at Coal and we can't wait to have you back!

Responded On Sunday, 26 January 2020
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Visited On Sunday, 19 January 2020

Went for the 50% off offer in January. Really good value for food, and excellent service. Would go back.

Reviewed On
Restaurant Response

Love that you loved us ! See you again for Valentine's Day ?

Responded On Sunday, 09 February 2020
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Visited On Friday, 10 January 2020

Delicious food, great cocktails and a really lovely waitress served us

Reviewed On
Restaurant Response

Love that you loved Coal ………..See you again for Valentine's Day ?

Responded On Sunday, 09 February 2020
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Visited On Sunday, 05 January 2020

We were a party of 7 and everything ran smoothly with no problems. Staff were friendly and polite

Reviewed On
Restaurant Response

Thank you for the review, its a big compliment! We are happy to see you enjoyed your time at Coal and we can't wait to have you back!

Responded On Sunday, 26 January 2020
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Visited On Thursday, 19 December 2019

Great drinks & food and staff were very accommodating to our group, thank you.

Reviewed On
Restaurant Response

We are glad to know that your meal at Coal was just right for you, and we totally hit the spot. We are looking forward to your next visit. Wishing you and yours a Happy Christmas

Responded On Tuesday, 24 December 2019
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Visited On Friday, 20 December 2019

The food was awful.

Reviewed On
Restaurant Response

Your satisfaction is our first priority and we want to take care of this matter if you could email us directly we would love to find a solution - [email protected]

Responded On Tuesday, 24 December 2019
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Visited On Saturday, 14 December 2019

Food was lovely and our waitress was great. Came as a group of 15 and none of us had been before but it was a great choice for our Christmas meal

Reviewed On
Restaurant Response

Happy to have provided a very Merry Christmas meal for you all. Thanks for sharing your feedback on your experience at your festive party at Coal.

Responded On Tuesday, 17 December 2019
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Visited On Saturday, 14 December 2019

Staff very helpful and friendly. Free Bubbles went down well. Great xmas party and I would recommend to friends and family.

Reviewed On
Restaurant Response

Thank you for your custom, our aim is that we always offer great food, drink and service and it is an early Christmas present for us to see that you loved your time at Coal.

Responded On Monday, 16 December 2019
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Visited On Friday, 13 December 2019

We received a really warm welcome on arrival at Coal. Our table was beautifully laid. Service was at an ideal speed, not slow but you didn't feel rushed either. We all agreed that our starters and desserts were delicious (for me - the best chocolate mousse ever). The only let down was the that our roast potatoes and carrots were a little hard (we put this down to the vast quantity that obviously needed to be cooked). However, after this was raised we were provided with fresh, beautifully crisp roasties! I would definitely recommend Coal and will definitely visit again. Plus, a great range of cocktails. The Pornstar Martini with fresh passion fruit was a winner.

Reviewed On
Restaurant Response

Thank you for your custom, our aim is that we always offer great food, drink and service and it is an early Christmas present for us to see that you loved your time at Coal.

Responded On Monday, 16 December 2019
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Visited On Saturday, 14 December 2019

Despite receiving and responding to email confirming reservation morning of the booking still confusion as to whether we had booked! Disinterested staff made us feel our business was not needed and sat in a cold dark area of restaurant. Bill was inaccurate and when challenged staff were very offhand- proved we were right but no apology.

Reviewed On
Restaurant Response

We are sad to hear that you left disappointed. If we can be of any assistance then please do reach out to us directly at [email protected]

Responded On Thursday, 19 December 2019
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