Coal Grill and Bar Telford

7 Southwater Square , Telford, United Kingdom, TF3 4 EJ
Restaurant info
Opening Information

Monday - Friday 11:00 - 23:00
Saturday 10:00 - 23:00
Sunday 10:00 - 22:30

Facilities
  • Disabled Access
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar Telford

Delicious fresh food full of flavour and a rainbow of cocktails all served in a welcoming, relaxed and friendly environment. Table bookings for up to 6 people, please contact us for larger numbers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
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Diners Review
5 Stars
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5 Stars:
47
4 Stars:
36
3 Stars:
13
2 Stars:
10
1 Star:
1
Visited On Saturday, 18 May 2019

The staff where very helpful and professional.

Reviewed On
Restaurant Response

Dear Nick, Thank you for your review! We love our staff just as much as you do. Very best, Coal Customer Service

Responded On Monday, 20 May 2019
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Visited On Saturday, 18 May 2019

Lovely atmosphere and food and service. Great staff that were very helpful in accomodating us all and getting the food to us quickly. Thanks

Reviewed On
Restaurant Response

Dear Remco, Thank you for your lovely words and great review! We hope to see you again soon. Very best, Coal Customer Service

Responded On Monday, 20 May 2019
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Visited On Friday, 10 May 2019

Whilst the food we had was really good (pork and truffle burger), the service was not really up to scratch. We had booked a table and upon entry we waited a while before we were even acknowledged by a member of the team. We then had to wait a further 15 minutes at the bar before we were directed to our table (even though the manager managed to greet another party and seat them after we'd arrived!) The food is good here, but the service could use some work!

Reviewed On
Restaurant Response

Dear Hayley, Thank you for your compliments on our food. We’re really sorry to hear that your experience with our service wasn't what it should have been. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Monday, 13 May 2019
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Visited On Tuesday, 30 April 2019

They were helpful as we had to change the time of the reservation staff were great food was delicious, all in all enjoyable

Reviewed On
Restaurant Response

Dear Peter, We are happy to see you enjoyed your time with us and hope to see you again sometime. Best wishes, Coal Customer Service

Responded On Friday, 03 May 2019
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Visited On Saturday, 27 April 2019

A little disappointed that I’d booked a table for 8pm yet we still had to wait over 20 mins for our table to be ready! Food was tasty but it is a little overpriced for what it is. Cocktails that are on the deal for 2 for £8 or 2 for £10 you had to choose 2 of the same drink which wasn’t what I expected. It’s a nice place, i would visit again but it’s not the best food I’ve eaten.

Reviewed On
Restaurant Response

Dear Hayley, Thank you for your review! We always strive for the best customer experience and appreciate your feedback. Have a nice day and we hope to see you again soon, Coal Customer Service

Responded On Monday, 29 April 2019
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Visited On Saturday, 27 April 2019

Great food, lovely and fresh

Reviewed On
Restaurant Response

Dear Stephanie, Thank you for your review. We hope to see you again soon and are happy to see you enjoyed your time with us. Very best, Coal Customer Service

Responded On Monday, 29 April 2019
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Visited On Saturday, 27 April 2019

Elise was a great server an recommended the gin an rasberry cocktail off the 2 for £8 menu which were amazing. Food was brilliant and served quickly Will defo be back

Reviewed On
Restaurant Response

Dear Sarah, We are happy to see you enjoyed your time with us and thank you for the lovely words. Best wishes, Coal Customer Service

Responded On Monday, 29 April 2019
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Visited On Friday, 26 April 2019

Great as usual

Reviewed On
Restaurant Response

Dear Robert, Thank you for the kind words! We can't wait to have you back again. Have a nice day, Coal Customer Service

Responded On Monday, 29 April 2019
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Visited On Saturday, 20 April 2019

Milk shakes not good sirloin steak fatty

Reviewed On
Restaurant Response

Dear Nicola, We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Tuesday, 23 April 2019
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Visited On Saturday, 20 April 2019

It was the first time my husband and I ate here and we loved it. We will definitely be back.

Reviewed On
Restaurant Response

Dear Caron, Thank you for your kind words and we are more than happy to see you back soon! Very best, Coal Customer Service

Responded On Tuesday, 23 April 2019
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Visited On Tuesday, 09 April 2019

Service was brilliant.

Reviewed On
Restaurant Response

Dear Jordan, Thank you for the great review and kind words on our service. We can't wait to have you back! Have a nice day, Coal Customer Service

Responded On Thursday, 11 April 2019
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Visited On Wednesday, 03 April 2019

Very attentive staff, quick service and delicious food. Would definitely return.

Reviewed On
Restaurant Response

Dear Vanessa, Thank you for your review. We are happy to see you enjoyed your food and we hope to see you again! Very best, Coal Customer Service

Responded On Monday, 08 April 2019
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Visited On Sunday, 31 March 2019

Chicken was very very dry. Children’s pizza had spicy peppers on therefore had to pick these off before feeding my toddler. Food was extremely over priced for what you receive. Service was not great, left for a while before drinks order was taken and then tried to charge us for a free promotional prosecco on mother’s day. Not offered the free chocolates either for their mother’s day promotion. Overall a very disappointing meal and experience for such a special occasion, could easily have much better food for half the price at any of the restaurants nearby

Reviewed On
Restaurant Response

Dear Preeti, Thank you for your review. We’re really sorry to hear that your experience wasn't what it should have been. We always want to make things right. Can you email [email protected] with further details (e.g. date of your visit)? We will be in touch. Thank you, Coal Customer Service

Responded On Tuesday, 02 April 2019
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Visited On Monday, 25 March 2019

Awesome service... party of 19... well looked after, my team said they loved it... We will be back at next years conference...

Reviewed On
Restaurant Response

Dear Mike, Thank you for your kind words! We are happy you and the group enjoyed your time with us. Very best, Coal Customer Service

Responded On Friday, 29 March 2019
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Visited On Saturday, 09 March 2019

Lovely staff yummy food and 2 for £8 cocktails...what more can you ask!

Reviewed On
Restaurant Response

Dear Amanda, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 09 March 2019

The food was decent and the waitress that served us was friendly and polite. We didn't appreciate her manager shouting over us to remind her to tell us we had to be out by a certain time though as they'd got a big group booking. Was very rude. I also don't appreciate having a service charge added to my bill without my knowledge either. This isn't America. I like to leave a tip to whoever has served us but feel this should be my choice- not a stealth charge. I won't be in a hurry to return.

Reviewed On
Restaurant Response

Hi Brendan, we’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal [insert brand/customer service]

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 09 March 2019

Food not as good as when we have been before but our waiter was brilliant he was great with kids.

Reviewed On
Restaurant Response

Hi Emma, thanks for your comments. It's great to hear that you and your family had such a lovely time. However I'm sorry to hear that the food was not up to the standard you expected. We will pass this information on to the team to make sure we get it right next time. Thanks again.

Responded On Tuesday, 19 March 2019
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Visited On Friday, 08 March 2019

Smaller food portion than expected. Great service Helpful friendly staff

Reviewed On
Restaurant Response

Dear Leanne, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Wednesday, 06 March 2019

Food was excellent and well priced too

Reviewed On
Restaurant Response

Dear Jeanette, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and enjoyed your meal! We hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 02 March 2019

Staff seemed disinterested in customers and did not work as a team leading to poor service. Toilets need to be checked and cleaned more regularly. Food was average - burgers were over cooked and dry.

Reviewed On
Restaurant Response

Hi Jane, we’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal [insert brand/customer service]

Responded On Tuesday, 19 March 2019
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Visited On Monday, 25 February 2019

It was a quiet Monday. Liked the menu, food was really lovely. Service was truly excellent. Attentive and helpful without being intrusive.

Reviewed On
Restaurant Response

Dear Claire, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Monday, 25 February 2019

Waitress was lovely and cocktails and food were great. Very prompt service but not too much, we didn’t feel rushed.

Reviewed On
Restaurant Response

Dear Laura, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Saturday, 23 February 2019

Lovely place to eat out. Food and Cocktails are great. Staff very friendly and happy to assist with any special seating requirements. Will definately be returning.

Reviewed On
Restaurant Response

Hi there, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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Visited On Friday, 22 February 2019

Ease of booking table online, good service and food a little over priced but good food.

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Visited On Wednesday, 20 February 2019

Appreciated having the coupon to help with the cost. My burger was delicious! Please send our appreciation to the manager for going beyond the call of duty last evening - moving tables and chairs and a larger group to ensure that our smaller group - Autonomy for Women with autism, could use the quieter and calmer window recess area. That was much appreciated :)

Reviewed On
Restaurant Response

Dear Sara, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and that you felt so well looked after. We hope to see you back here soon!

Responded On Tuesday, 19 March 2019
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