Coal Grill and Bar Telford

7 Southwater Square , Telford, United Kingdom, TF3 4 EJ
Restaurant info
Opening Information

Monday - Friday 11:00 - 23:00
Saturday 10:00 - 23:00
Sunday 10:00 - 22:30

Facilities
  • Disabled Access
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar Telford

Delicious fresh food full of flavour and a rainbow of cocktails all served in a welcoming, relaxed and friendly environment. Table bookings for up to 6 people, please contact us for larger numbers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
56
4 Stars:
41
3 Stars:
17
2 Stars:
12
1 Star:
1
Visited On Wednesday, 17 July 2019

No drinks on draught available so limited to cocktails and soft drinks, food was not great

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 July 2019

Food was over cooked, sweet potato fries on all three of our plates were burnt. Chicken was way over cooked. Worst food I’ve had in their, wouldn’t be first on my list now to return!

Reviewed On
Restaurant Response

Hi Daniel, We're sorry to hear your experience with our food wasn't what it should have been. We always strive for the best customer experience. Please, send an e-mail to [email protected] and we will be in touch? Best wishes, Coal Customer Service

Responded On Monday, 15 July 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 July 2019

You need more choice of deserts

Reviewed On
Restaurant Response

Dear Barry, Thank you for your review and feedback! We hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 08 July 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 July 2019

Been here before, loved it. The food can be a bit pricey, but serves pretty decent rack of ribs and selection of meat. Wouldnt jump on the idea of going back immediately? Especially since the guy who met us at the door was kinda condascending, hinting to blame us cuz he didn't check the reservations for the day. Really thou, isnt that your job?

Reviewed On
Restaurant Response

Dear April, Thank you for your review - We're really sorry to hear your experience with our atmosphere wasn't what it should have been. We love to put things right. Can you send an e-mail to [email protected] and we will be in touch? Best wishes, Coal Customer Service

Responded On Monday, 08 July 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 02 July 2019

Unlikely to recommend due to added service charge; no warning given that it was going to be added. 10% is a lot of money when you’re spending over a £100. Some might think that because you’re spending that much anyway then you can afford an extra 10%, not the case and the way it was added is not good.

Reviewed On
Restaurant Response

Dear Marc, Thank you for your review and feedback - we'll pass it on to our area manager and make sure our guests are aware of the added service charge. Many thanks, Coal Customer Service

Responded On Thursday, 04 July 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 23 June 2019

Food was lovely and waiter really friendly

Reviewed On
Restaurant Response

Glad you enjoyed your time with us and hope to see you again soon.

Responded On Wednesday, 26 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 20 June 2019

Friendly staff lovely relaxed atmosphere

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 16 June 2019

Good good, prompt service def gonagain!

Reviewed On
Restaurant Response

Dear Linda, Thank you for your great review! Very best, Coal Customer Service

Responded On Tuesday, 18 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 15 June 2019

Great staff and lovely food

Reviewed On
Restaurant Response

Dear David, Thank you for your kind words! We love our food and staff just as much as you do. Best wishes, Coal Customer Service

Responded On Monday, 17 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 15 June 2019

It was nice but we thought it was rather expensive for a 3 course meal

Reviewed On
Restaurant Response

Dear Robert, Thank you for your review! We hope to see you again soon. Very best, Coal Customer Service

Responded On Monday, 17 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 09 June 2019

Our waiter was friendly and remembered our order without writing it down. Used Tastecard so really good value for money

Reviewed On
Restaurant Response

Dear Denise, We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Monday, 17 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 02 June 2019

Great service, food and value for money, that’s why we go back all the time,

Reviewed On
Restaurant Response

Dear Nicola, We loved having you again! Thank you the kind words and review. We can't wait to see you again. Best wishes, Coal Customer Service

Responded On Tuesday, 04 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 02 June 2019

Can’t believe you add a service charge to the bill. Very poor, will never eat at Cole restaurant again.

Reviewed On
Restaurant Response

Dear Martyn, We’re really sorry to hear that your experience wasn't what it should have been. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? About the service charge - we'll pass it on to our area manager and we will ask our servers to ensure that guests are aware of the service charge. Many thanks, Coal Customer Service

Responded On Tuesday, 04 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 02 June 2019

Great friendly service. Made a fuss of our 13 year old grandson whose birthday we were celebrating. Food excellent.

Reviewed On
Restaurant Response

Dear Delia, Happy Birthday to your grandson! We are happy to see he had a great birthday with us and we hope to see you again sometime! Best wishes, Coal Customer Service

Responded On Tuesday, 04 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 31 May 2019

Really liked in here , nice place to sit and chat , spacious and not too noisey

Reviewed On
Restaurant Response

Dear Lisa, Glad to see you enjoyed the atmosphere at Coal and we hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 03 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 31 May 2019

Too expensive for pre prepared desserts, pre prepared pulled pork and brisket and chargrilled burgers that were burnt on the outside.

Reviewed On
Restaurant Response

Dear Ian, We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Monday, 03 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 31 May 2019

We were a party of 4 adults and 3 children, all under 5. We were served by Elise who was extremely efficient, and wonderful with the children. She was friendly, smiling and patient, even when they made quite a mess. Small children must be difficult for your staff, but Elise was exemplary in her service. We will definitely come again, and hope that Elise is again on shift.

Reviewed On
Restaurant Response

Dear John, We are happy to hear you enjoyed yourself with us! We love our staff just as much as you do and can't wait to have you back. Best wishes, Coal Customer Service

Responded On Monday, 03 June 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 28 May 2019

Very attentive service, nice atmosphere and really enjoyed the food. Down side was drinks are very expensive and even though the staff were lovely and the service was great, personally as a customer I don’t like being called ‘Darling’ continually.

Reviewed On
Restaurant Response

Dear Stella, Thank you for your kind words and feedback! It would be great to have you back sometime. Best wishes, Coal Customer Service

Responded On Thursday, 30 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 28 May 2019

Great service, cocktails were great & food quick & tasty

Reviewed On
Restaurant Response

Dear Lindsay, Glad to see you enjoyed our food and cocktails! Which cocktail was your favourite? Very best, Coal Customer Service

Responded On Thursday, 30 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 25 May 2019

The staff are really friendly and the food is delicious

Reviewed On
Restaurant Response

Dear Luke, Thank you for your compliments on our food and staff! We really appreciate it. Best wishes, Coal Customer Service

Responded On Tuesday, 28 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 18 May 2019

The staff where very helpful and professional.

Reviewed On
Restaurant Response

Dear Nick, Thank you for your review! We love our staff just as much as you do. Very best, Coal Customer Service

Responded On Monday, 20 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 18 May 2019

Lovely atmosphere and food and service. Great staff that were very helpful in accomodating us all and getting the food to us quickly. Thanks

Reviewed On
Restaurant Response

Dear Remco, Thank you for your lovely words and great review! We hope to see you again soon. Very best, Coal Customer Service

Responded On Monday, 20 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 10 May 2019

Whilst the food we had was really good (pork and truffle burger), the service was not really up to scratch. We had booked a table and upon entry we waited a while before we were even acknowledged by a member of the team. We then had to wait a further 15 minutes at the bar before we were directed to our table (even though the manager managed to greet another party and seat them after we'd arrived!) The food is good here, but the service could use some work!

Reviewed On
Restaurant Response

Dear Hayley, Thank you for your compliments on our food. We’re really sorry to hear that your experience with our service wasn't what it should have been. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Monday, 13 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 30 April 2019

They were helpful as we had to change the time of the reservation staff were great food was delicious, all in all enjoyable

Reviewed On
Restaurant Response

Dear Peter, We are happy to see you enjoyed your time with us and hope to see you again sometime. Best wishes, Coal Customer Service

Responded On Friday, 03 May 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 27 April 2019

A little disappointed that I’d booked a table for 8pm yet we still had to wait over 20 mins for our table to be ready! Food was tasty but it is a little overpriced for what it is. Cocktails that are on the deal for 2 for £8 or 2 for £10 you had to choose 2 of the same drink which wasn’t what I expected. It’s a nice place, i would visit again but it’s not the best food I’ve eaten.

Reviewed On
Restaurant Response

Dear Hayley, Thank you for your review! We always strive for the best customer experience and appreciate your feedback. Have a nice day and we hope to see you again soon, Coal Customer Service

Responded On Monday, 29 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money