or

Coal Grill and Bar Telford

7 Southwater Square , Telford, United Kingdom, TF3 4 EJ
Restaurant info
Opening Information

Monday - Friday 11:00 - 23:00
Saturday 10:00 - 23:00
Sunday 10:00 - 22:30

Facilities
  • Disabled Access
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar Telford

Delicious fresh food full of flavour and a rainbow of cocktails all served in a welcoming, relaxed and friendly environment. Table bookings for up to 6 people, please contact us for larger numbers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
42
4 Stars:
35
3 Stars:
11
2 Stars:
10
1 Star:
1
Visited On Saturday, 20 April 2019

Milk shakes not good sirloin steak fatty

Reviewed On
Restaurant Response

Dear Nicola, We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Tuesday, 23 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 20 April 2019

It was the first time my husband and I ate here and we loved it. We will definitely be back.

Reviewed On
Restaurant Response

Dear Caron, Thank you for your kind words and we are more than happy to see you back soon! Very best, Coal Customer Service

Responded On Tuesday, 23 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 09 April 2019

Service was brilliant.

Reviewed On
Restaurant Response

Dear Jordan, Thank you for the great review and kind words on our service. We can't wait to have you back! Have a nice day, Coal Customer Service

Responded On Thursday, 11 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 03 April 2019

Very attentive staff, quick service and delicious food. Would definitely return.

Reviewed On
Restaurant Response

Dear Vanessa, Thank you for your review. We are happy to see you enjoyed your food and we hope to see you again! Very best, Coal Customer Service

Responded On Monday, 08 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 31 March 2019

Chicken was very very dry. Children’s pizza had spicy peppers on therefore had to pick these off before feeding my toddler. Food was extremely over priced for what you receive. Service was not great, left for a while before drinks order was taken and then tried to charge us for a free promotional prosecco on mother’s day. Not offered the free chocolates either for their mother’s day promotion. Overall a very disappointing meal and experience for such a special occasion, could easily have much better food for half the price at any of the restaurants nearby

Reviewed On
Restaurant Response

Dear Preeti, Thank you for your review. We’re really sorry to hear that your experience wasn't what it should have been. We always want to make things right. Can you email [email protected] with further details (e.g. date of your visit)? We will be in touch. Thank you, Coal Customer Service

Responded On Tuesday, 02 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 25 March 2019

Awesome service... party of 19... well looked after, my team said they loved it... We will be back at next years conference...

Reviewed On
Restaurant Response

Dear Mike, Thank you for your kind words! We are happy you and the group enjoyed your time with us. Very best, Coal Customer Service

Responded On Friday, 29 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 March 2019

Lovely staff yummy food and 2 for £8 cocktails...what more can you ask!

Reviewed On
Restaurant Response

Dear Amanda, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 March 2019

The food was decent and the waitress that served us was friendly and polite. We didn't appreciate her manager shouting over us to remind her to tell us we had to be out by a certain time though as they'd got a big group booking. Was very rude. I also don't appreciate having a service charge added to my bill without my knowledge either. This isn't America. I like to leave a tip to whoever has served us but feel this should be my choice- not a stealth charge. I won't be in a hurry to return.

Reviewed On
Restaurant Response

Hi Brendan, we’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal [insert brand/customer service]

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 March 2019

Food not as good as when we have been before but our waiter was brilliant he was great with kids.

Reviewed On
Restaurant Response

Hi Emma, thanks for your comments. It's great to hear that you and your family had such a lovely time. However I'm sorry to hear that the food was not up to the standard you expected. We will pass this information on to the team to make sure we get it right next time. Thanks again.

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 08 March 2019

Smaller food portion than expected. Great service Helpful friendly staff

Reviewed On
Restaurant Response

Dear Leanne, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 06 March 2019

Food was excellent and well priced too

Reviewed On
Restaurant Response

Dear Jeanette, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and enjoyed your meal! We hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 March 2019

Staff seemed disinterested in customers and did not work as a team leading to poor service. Toilets need to be checked and cleaned more regularly. Food was average - burgers were over cooked and dry.

Reviewed On
Restaurant Response

Hi Jane, we’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit)  and we will be in touch. Many thanks, Coal [insert brand/customer service]

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 25 February 2019

It was a quiet Monday. Liked the menu, food was really lovely. Service was truly excellent. Attentive and helpful without being intrusive.

Reviewed On
Restaurant Response

Dear Claire, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 25 February 2019

Waitress was lovely and cocktails and food were great. Very prompt service but not too much, we didn’t feel rushed.

Reviewed On
Restaurant Response

Dear Laura, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 23 February 2019

Lovely place to eat out. Food and Cocktails are great. Staff very friendly and happy to assist with any special seating requirements. Will definately be returning.

Reviewed On
Restaurant Response

Hi there, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 22 February 2019

Ease of booking table online, good service and food a little over priced but good food.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 20 February 2019

Appreciated having the coupon to help with the cost. My burger was delicious! Please send our appreciation to the manager for going beyond the call of duty last evening - moving tables and chairs and a larger group to ensure that our smaller group - Autonomy for Women with autism, could use the quieter and calmer window recess area. That was much appreciated :)

Reviewed On
Restaurant Response

Dear Sara, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and that you felt so well looked after. We hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

The food was great, as always and the staff were very good at their job. Very happy and friendly. Only complaint is listening to the table next to us having a heated discussion but that can not be helped 😂

Reviewed On
Restaurant Response

Hi Emily, thank you for the great review, we hope to see you back again soon!

Responded On Monday, 18 February 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 11 February 2019

Tasty food Good service but restaurant was empty

Reviewed On
Restaurant Response

Hi Karen, thank you for your review, we hope you come back again soon!

Responded On Wednesday, 13 February 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 February 2019

Really enjoyed the food, good selection.

Reviewed On
Restaurant Response

Dear Philippa, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Tuesday, 19 March 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 February 2019

As much as we did enjoy the food and the service I was a little surprised how much it come to in the end. It’s something that a lot of people couldn’t spend each weekend coming out to which is a shame, the staff were fantastic and that’s not knocking them at all, just the price being quite expensive for the portions you get which are a bit stingy.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 03 February 2019

We took my daughter in for her sixth birthday, with a group of friends after her Build a Bear party and the staff were so helpful and managed to make it continue to feel like a party. The menu was great for them too. thank you so much!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 February 2019

We waited a while to order even a drink, but once ordered the food didn’t take too long, however we ordered a starter that arrived with our main meal, not the end of the world. At the end of the meal, we had military discount somit took a while for them to bring back the bill. We’d asked to pay by card, so they bought the card machine over, the lady gave my husband the bill and immediately put the card machine in his face. He paid the total put in the machine.. when we left I checked the bill.. as it was £40 even after 20% discount. For two soft drinks, a small plate we’d planned to share before two £16 main meals... they’d added a £5 ‘optional service charge’ but with the card machine in his face my husband hadn’t checked. The service was worth a small tip, the optional charge is added and your option is to opt out of you get time to read the bill. My warning is check the bill. My husband was disappointed with the whole experience and food. I enjoyed my food, but don’t appreciate the feeling of an enforced tip. Also wear your coat when you go to the toilet it’s flipping freezing

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 25 January 2019

Great food always ,been a few times x

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 19 January 2019

My first visit & it certainly won't be my last - a great choice of food to suit all tastes, efficient but friendly service & a great atmosphere

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money