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Coal Grill and Bar Telford

7 Southwater Square , Telford, United Kingdom, TF3 4 EJ
Restaurant info
Opening Information

Monday - Friday 11:00 - 23:00
Saturday 10:00 - 23:00
Sunday 10:00 - 22:30

Facilities
  • Disabled Access
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar Telford

Delicious fresh food full of flavour and a rainbow of cocktails all served in a welcoming, relaxed and friendly environment. Table bookings for up to 6 people, please contact us for larger numbers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
5 Stars
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5 Stars:
35
4 Stars:
30
3 Stars:
9
2 Stars:
8
1 Star:
1
Visited On Wednesday, 20 February 2019

Appreciated having the coupon to help with the cost. My burger was delicious! Please send our appreciation to the manager for going beyond the call of duty last evening - moving tables and chairs and a larger group to ensure that our smaller group - Autonomy for Women with autism, could use the quieter and calmer window recess area. That was much appreciated :)

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Visited On Saturday, 16 February 2019

The food was great, as always and the staff were very good at their job. Very happy and friendly. Only complaint is listening to the table next to us having a heated discussion but that can not be helped 😂

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Restaurant Response

Hi Emily, thank you for the great review, we hope to see you back again soon!

Responded On Monday, 18 February 2019
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Visited On Monday, 11 February 2019

Tasty food Good service but restaurant was empty

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Hi Karen, thank you for your review, we hope you come back again soon!

Responded On Wednesday, 13 February 2019
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Visited On Saturday, 09 February 2019

Really enjoyed the food, good selection.

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Visited On Saturday, 09 February 2019

As much as we did enjoy the food and the service I was a little surprised how much it come to in the end. It’s something that a lot of people couldn’t spend each weekend coming out to which is a shame, the staff were fantastic and that’s not knocking them at all, just the price being quite expensive for the portions you get which are a bit stingy.

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Visited On Sunday, 03 February 2019

We took my daughter in for her sixth birthday, with a group of friends after her Build a Bear party and the staff were so helpful and managed to make it continue to feel like a party. The menu was great for them too. thank you so much!

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Visited On Saturday, 02 February 2019

We waited a while to order even a drink, but once ordered the food didn’t take too long, however we ordered a starter that arrived with our main meal, not the end of the world. At the end of the meal, we had military discount somit took a while for them to bring back the bill. We’d asked to pay by card, so they bought the card machine over, the lady gave my husband the bill and immediately put the card machine in his face. He paid the total put in the machine.. when we left I checked the bill.. as it was £40 even after 20% discount. For two soft drinks, a small plate we’d planned to share before two £16 main meals... they’d added a £5 ‘optional service charge’ but with the card machine in his face my husband hadn’t checked. The service was worth a small tip, the optional charge is added and your option is to opt out of you get time to read the bill. My warning is check the bill. My husband was disappointed with the whole experience and food. I enjoyed my food, but don’t appreciate the feeling of an enforced tip. Also wear your coat when you go to the toilet it’s flipping freezing

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Visited On Friday, 25 January 2019

Great food always ,been a few times x

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Visited On Saturday, 19 January 2019

My first visit & it certainly won't be my last - a great choice of food to suit all tastes, efficient but friendly service & a great atmosphere

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Visited On Friday, 18 January 2019

Food and service were nice but not amazing. Over priced for what you get. Worth a visit with discount voucher. Why I wont be returning is due to the way your service charge is applied to the bill. My bill came to £55.50 before I used a £20 discount code but you still decided a £5.50 service charge was needed. I don't mind leaving tips but I feel the amount should be decided by the customer. Instead I felt bullied into paying more for less. I know it states the service charge is optional but it makes the customer feel awkward and embarrassed asking to have it removed or is this the intention?

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Visited On Wednesday, 16 January 2019

Excellent food and service. Our waiter wss brilliant and very helpful. Very good value ss well as we had 40% off. Definitely come back.

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Visited On Friday, 11 January 2019

Our waiter was helpful, polite and professional

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Restaurant Response

Hi Theresa, thank you for the great review. We hope to see you again soon!

Responded On Monday, 14 January 2019
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Visited On Saturday, 05 January 2019

Great food and service.

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Hi Laura, thanks for the review. We hope to see you again soon!

Responded On Monday, 14 January 2019
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Visited On Sunday, 23 December 2018

Great service and lovely food....

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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Wednesday, 19 December 2018

Very friendly. Excellent food.

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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Wednesday, 19 December 2018

Amazing meal and perfect atmosphere only slightly lower score as had to wait over 25 minutes for the bill but overall a very good restaurant, will definitely recommend

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Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Friday, 14 December 2018

I found the staff really friendly and helpful, unfortunately even though the food was prebooked, it took a long time for food to be served - one of our group had to leave before dessert. The position of the tables meant we one half of the group were in bright sunshine, and although a staff member attempted to improve the situation, it did not help all of those affected. Really need to look into having improved climate control. Due to the staff being friendly and helpful, the scores are higher than they would have been. The food and drink was good, but value for money was hit by some things being slightly overpriced.

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Restaurant Response

Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Wednesday, 12 December 2018

A group of 10 work colleagues went to the Coal Bar and Grill, Telford on 12 December 2018. The food and service was excellent. We were served delicious food, promptly. The menu provided had something to suit everyone's tastes. A thoroughly enjoyable lunch. Well done to the servers for great customer service.

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Restaurant Response

Hi, thank you for your great feedback, we hope to see you again soon!

Responded On Thursday, 17 January 2019
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Visited On Saturday, 01 December 2018

Overall the food was good, but very overpriced for what you were served. The service was fair, not exceptional, and not worthy of the service charge added to the bill! Surroundings and atmosphere were probably the best part of the dining experience. It was enjoyable but I won't be returning.

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Hi, thank you for your feedback

Responded On Thursday, 17 January 2019
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Visited On Saturday, 24 November 2018

We had a few issues with food very overcooked hard to eat items missing from our plates and both me and my partner have had an upset tummy since

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Visited On Saturday, 24 November 2018

Need to get the online booking system sorted. I had an email confirmation but when we got to the restaurant they didn’t have a table for us. They did find us one however

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Restaurant Response

Hi Katherine, thank you so much for taking the time to review us. Thanks for the bringing the system to our attention we are working on this right now. We look forward to seeing you soon.

Responded On Monday, 26 November 2018
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Visited On Wednesday, 07 November 2018

Great food, great service

Reviewed On
Restaurant Response

Dear Vickie, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!

Responded On Monday, 12 November 2018
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Visited On Saturday, 03 November 2018

I find the coal grill quite expensive we have eaten here since it first opened and we have seen changes to menu and huge increase in menu prices quite of putting really. If prices continue to rise people will simply go elsewhere.

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Visited On Friday, 02 November 2018

Really great food just a bit pricey.

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Visited On Saturday, 27 October 2018

service and food was slow, food was nothing special for the price. Waitress had an attitude.

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