Coal Grill and Bar Swindon

Unit 4, Regent Circus, Victoria Road, Swindon, United Kingdom, SN1 3DQ
Restaurant info
Opening Information

Monday to Thursday: 11:30am - 22:00pm
Friday & Saturday: 11:30am - 23:00pm
Sunday: 11:30am - 22:30pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar Swindon

A Coal now showing directly opposite the new multi-screen.
Tasty food cooked in our theatre kitchen and an intimate bar area featuring happy hour cocktails.
Come to say hello in Swindon’s new eating quarter, Regents Circus.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
71
4 Stars:
25
3 Stars:
21
2 Stars:
13
1 Star:
6
Visited On Saturday, 13 July 2019

Great food and good service. What's not to like?

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Visited On Saturday, 13 July 2019

Brilliant service. The table was ready before the time we booked it for, which was great. Service was great, friendly & efficient. We weren't rushed with our meal which was nice unlike other restaurants ive been to in the past). Would definitely visit again

Reviewed On
Restaurant Response

Dear Stacey, Thank you for your lovely words! We hope to see you again soon. Very best, Coal Customer Service

Responded On Monday, 15 July 2019
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Visited On Thursday, 04 July 2019

Fabulous experience brilliant good and attentive staff

Reviewed On
Restaurant Response

Dear Maggie, Great to see you had such a good experience and we hope to see you again soon. Many thanks, Coal Customer Service

Responded On Tuesday, 09 July 2019
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Visited On Saturday, 06 July 2019

Great cocktails and plenty of food which was well presented and delicious

Reviewed On
Restaurant Response

Dear Terry, Thank you for your great review! We are happy to see you enjoyed your time with us. Best wishes, Coal Customer Service

Responded On Monday, 08 July 2019
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Visited On Saturday, 06 July 2019

Great service, amazing food, have already recommended to family and friends.

Reviewed On
Restaurant Response

Dear Ruth, Great to see you enjoyed our food and service! Many thanks, Coal Customer Service

Responded On Monday, 08 July 2019
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Visited On Saturday, 29 June 2019

Nice food and good service.

Reviewed On
Restaurant Response

Dear Robert, thank you for your kind words and great review! glad to see you enjoyed yourself. Very best, Coal Customer Service

Responded On Tuesday, 02 July 2019
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Visited On Saturday, 29 June 2019

Fantastic food and service

Reviewed On
Restaurant Response

Dear Sam, thank you for your great review! We hope to see you again soon. Very best, Coal Customer Service

Responded On Tuesday, 02 July 2019
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Visited On Thursday, 27 June 2019

If I would give no stars if I could've - I think it's unbelievable that I've had this email after I emailed the Swindon branch of Coal (below) on Thursday evening and I'm yet to have a reply on Saturday as I write this!!! Good evening, I have just got back from an evening out at your restaurant and I'm at appalled at the service received. I booked a table for four at 18.00, turned up at the allotted time once seated that's where the problems began: • We were left for twenty minutes until someone came to take our order • Once ordered, our drinks (a pint of Peroni, two Pimms and two Cokes) took 30 minutes to arrive! • Our starters took forty five minutes to arrive from order time • We finished these and had to wait till 19.30 (an hour and a half since ordering) before a waitress came over, still with no food. We asked how long it would be as we were going to the theatre at 20.00 and we were told "five minutes" • A further 10 minutes passed my wife and her extremely pregnant friend went to toilet and our food was just sat there! • They came out of the toilet, food still sat there • We waited till 19.45, still no food so we had to leave without eating - when we spoke to the manager we had no apology and just a comment of "we can box it up if you want"! I'm sorry but this is disgusting, a table of four with a heavy pregnant women and not serviced a main course in an hour and forty five minutes. No apology and no reason to visit again! There were multiple tables who arrived after us were serviced, ate and left within the time we were in your restaurant. If that was Coal on a Thursday night I'd hate to see what it's like when you are full on a weekend. If service continues the same as today you will be going the same as GBK! I'm really disappointed and look forward to your reply.

Reviewed On
Restaurant Response

Dear Mark, We are so sorry that you experience wasn't what it should have been. We love to put things right. Will you please an e-mail to [email protected] and we will be in touch? Many thanks, Coal Customer Service

Responded On Wednesday, 03 July 2019
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Visited On Saturday, 22 June 2019

We had an extremely enjoyable evening. The food and drink was amazing and the staff were extremely accommodating and attentive. Highly recommended, thank you!

Reviewed On
Restaurant Response

Hi there, thank you for the positive review. Glad to hear you had a wonderful time with us and hope to see you back again soon.

Responded On Wednesday, 26 June 2019
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Visited On Sunday, 16 June 2019

The mocktail was over priced for what it was. Service and staff friendly and welcoming. But adding a tip on the bill should be up to the customer to decide if they want to tip or not in my opinion. Food was nice apart from the chips. Thank you.

Reviewed On
Restaurant Response

Dear Lydia, Thank you for your review and feedback! We really appreciate it. Best wishes, Coal Customer Service

Responded On Tuesday, 18 June 2019
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Visited On Sunday, 16 June 2019

We had a very good start with a very friendly waitress; however, towards the end of our meal, she either finished her shift or was on a break. From then on, we were just ignored and left for a long time - with dirty plates for a while. It was very disappointing.

Reviewed On
Restaurant Response

Hi Paula, Thank you for taking the time to give us this review. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Tuesday, 18 June 2019
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Visited On Sunday, 09 June 2019

Frequent customer: always good service and great food.

Reviewed On
Restaurant Response

Dear Paul, We loved to have you back and can't wait to see you soon! Many thanks on your kind words, Coal Customer Service

Responded On Monday, 17 June 2019
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Visited On Monday, 03 June 2019

Love the decor. Good variety in menu. Great kids's menu. Good service

Reviewed On
Restaurant Response

Dear Rachel, Thank you for your kind words! We are happy to see you and the kids had fun together and we hope to see you soon. Best wishes, Coal Customer Service

Responded On Thursday, 06 June 2019
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Visited On Sunday, 02 June 2019

Nice restaurant. Friendly and attentive staff. Tasty food which was served nice and hot.

Reviewed On
Restaurant Response

Dear Jackie, Thank you for your kind words on our restaurant and food! We love it just as much as you do and we hope to see you soon. Very best, Coal Customer Service

Responded On Tuesday, 04 June 2019
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Visited On Friday, 31 May 2019

.

Reviewed On
Restaurant Response

Dear Catherine, Thank you for taking the time to leave us this great review! We hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 03 June 2019
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Visited On Saturday, 01 June 2019

Prompt service. Friendly.

Reviewed On
Restaurant Response

Dear Helen, Thank you for taking the time to leave us this review! Glad to see you liked our service and we hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 03 June 2019
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Visited On Thursday, 30 May 2019

Absolutely wonderful!!!

Reviewed On
Restaurant Response

Dear Summer, Thank you for your kind words! Having you was wonderful as well and we hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 03 June 2019
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Visited On Thursday, 30 May 2019

The service was a little slow when we wanted to get the waitresses attention as had 2 small kids with us but otherwise the food was amazing as always.

Reviewed On
Restaurant Response

Dear Kathryn, Thank you for your kind words and feedback! We really appreciate it. We can't wait to have you back again! Very best, Coal Customer Service

Responded On Monday, 03 June 2019
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Visited On Saturday, 18 May 2019

I’m not sure how I can give a review on something that never happened! I had booked a table using the online booking service and received a confirmation email. I then received another email on Friday asking me to take the time to either cancel or confirm the booking. I pressed the confirm button and a message eventually came back saying that there was a problem with the booking and to contact the venue direct. I was told that there was no table available for me unless I was prepared to change the time of the booking. I was not prepared to do this. I had booked the table at the request of my twins for their 16th birthday celebration meal. To say they were disappointed is an understatement. How can I have received a confirmation email and then be told that there is no table? Absolutely disgusting! Your online booking system obviously needs reviewing.

Reviewed On
Restaurant Response

Hi Cathy, We are so sorry that booking didn't go as it should have been. We would love to put thing right. Can you send an e-mail to [email protected] and we will be in touch? Many thanks, Coal Customer Service

Responded On Tuesday, 21 May 2019
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Visited On Monday, 13 May 2019

The food was incredible and came out quickly, the cocktails were extremely tasty, quite cheap and came out to us within a minute. The guy making them was on fire all day. The only small little things were that they lost our reservation (However they sat us down anyway and let us eat, I checked my booking several times once I sat down and I definitely got it wrong. Dunno what happened there but it’s not too bad and it was dealt with well). And other thing is that they checked up on us a bit too early when we were eating each course. Maybe wait a few more extra minutes before the check cause we had barely had any of the food. However, everything else was perfect, the food was slightly pricy but to be honest it’s pretty worth it, the waitress was very friendly and I really like the optional service fee they give at the end. It’s good how it calculates it for the guest. Definitely be back again!!! :)

Reviewed On
Restaurant Response

Dear Curtis, Thank you for the lovely words! We love our food just as much as you do and we are happy to see you enjoyed yourself. We can't wait to see you again soon! Best wishes, Coal Customer Service

Responded On Wednesday, 15 May 2019
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Visited On Friday, 10 May 2019

Service was excellent. Food was of mediocre quality but very good value however the cocktails were very disappointing, mixed badly and even with the offer of 2 were not pleasant to drink & went to waste. I would return but nothing special unfortunately.

Reviewed On
Restaurant Response

Dear Mandy, Thank you for your kind words and feedback. We really appreciate it. Have a nice day! Coal Customer Service

Responded On Monday, 13 May 2019
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Visited On Saturday, 27 April 2019

The restaurant wasn't overly busy on the evening we visited but we felt a little over looked.

Reviewed On
Restaurant Response

Dear Frances, Thank you for your feedback! We're sorry to hear your experience wasn't what it should have been, but we still hope to see you again sometime! Have a nice day, Coal Customer Service

Responded On Monday, 29 April 2019
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Visited On Wednesday, 17 April 2019

Nice

Reviewed On
Restaurant Response

Dear Samantha, Thank you for the great review! We hope to see you again sometime. Best wishes, Coal Customer Service

Responded On Tuesday, 23 April 2019
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Visited On Saturday, 13 April 2019

Went for a family birthday dinner, we had my 16 month old daughter with us and the waitresses could not have been any more amazing. They were so accommodating and very warming! The food was incredible and the atmosphere was so lovely!

Reviewed On
Restaurant Response

Dear Kayleigh, Thank you for the lovely words! We are happy to see you enjoyed the birthday dinner and a belated happy birthday! We hope to see you again sometime. Best wishes, Coal Customer Service

Responded On Monday, 15 April 2019
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Visited On Friday, 12 April 2019

Maybe the servers can draw attention to the service charge so we don't tip on top. Felt like we had been duped.

Reviewed On
Restaurant Response

Dear Matt, Thanks for taking the time to give this feedback - we'll pass it on to our area manager and we will ask our servers to ensure that guests are aware of the service charge. Still, we hope to see you again soon! Very best, Coal Customer Service

Responded On Monday, 15 April 2019
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