Monday - Friday: 11:00 - 23:00
Saturday: 10:00 - 23:00
Sunday: 10:00 - 22:30
- Free WiFi
- Families and Children Welcome
About Coal Grill and Bar Milton Keynes
Thrills and spills at Xscape with its bowling alley, the UK’s first 4-D cinema, climbing wall and super ski slope there is so much to enjoy before or after a delicious meal or drinks in our laid back, family friendly restaurant. We’re at the foot of the escalators and right next door to the skip slope so you can’t miss us.
I wasn't happy with the quality of my food. I ordered a chicken burger, the bun was far from being fresh. It felt and tasted as if it is a few days old at least. I don't think it should have been served. Service was great, but I don't think I will go again to this place.
Waitress was lovely & friendly but Chicken was too salty that we couldn’t eat it, drinks very expensive and think it’s rude to automatically add a 12% gratuity on the bill - this should be up to the customer based on overall experience and should not just be expected.
I was not impressed that a service charge was added to the bill without asking me if I wanted it on there . I would normally tip . But I was so annoyed that it was added without my Vincent I asked for it to be removed and didn’t leave a tip. It is embarrassing to have to ask for it to be removed . This should not happen.
we enjoyed our evening again,is one of our favourite places and is that little diversity in food that we like si much .
We have visited in the past but this time we were very disappointed. Firstly our waitress had a strong smell of cigarettes which puts you off eating any way Secondly the food was very disappointing. My husbands fire sticks were dry and chewy like they had been left under a heater whilst our other meals were being prepared. My daughters macaroni was bland and tasteless and sons hotdog was out of a tin. I was also upset by the optional service charge being added and made to be the final price of the bill. The waitress tapped this amount into the card reader but I soon corrected her that it was almost £7 less and up to us if we left a tip. Think it’s unfair to put this on customers not very happy overall
The staff were very friendly nothing was too much trouble and the food was lovely a very enjoyable evening
We only ordered 5 x main meals and it took over an hour from ordering to food arriving. Restaurant wasn't even busy!! Waitresses were clearly working hard but they were majorly let down by inadequate service from the kitchen. Disappointing.
Food was great and the service good too
We had a nice meal at Milton Keynes, the food tasted fresh and was promptly served to us, was enough to satisfy us but not make us feel overly full. There was a few other couples eating, the restaurant wasn’t full and the staff was getting each visitor served quickly. Our server was pleasant and friendly and we would definitely return again. The only thing I don’t like is an optional service charge being automatically applied to the bill, if you have a set budget it can be an embarrassing conversation to ask to not pay this.
Really good food and service. Highly recommended
The service was fantastic as was the food. Our only criticism is that the tables feel quiet small and quite close together. We both had firesticks and as they both come on a hotplate the table then Feels cramped. Not the less we enjoyed a fantastic date night here.
Service a little slow to start as we waited quite a while for our drinks but food was served much quicker and was well cooked
Brilliant service, lovely food. Thanks 😘
Lovely visit great food great service
Good menu choices and reasonable prices. Shame some members of staff can’t smile
Lovely chimichangas! Very nicely cooked steak , will return here!
First time we came here, was a satruday lunch very quiet, got seated straight away which is good but we had to ask for cocktail menu which should really be given to you along with the regular menu. Took nearly 25mins for us to be given drinks. Then we had to ask for the burger menu which we have seen online, we were told they only do it that menu Monday - Friday , didn't say that online or on the menu itself. We were told we could order off that menu though. Again that took nearly half hour to get to us. We liked the food but will unlikely return due to slow service and poor communication, couple sat next to us refused to pay for all there meal as they had problems also.
Great food and friendly service!
Very slow service, especially for drinks! Took ages to come out. Waitress was too busy to bring them over as she was removing her makeup behind the bar!
Music could do with being quieter - it was difficult to hear each other speak. Confusion over service, we had to ask to place our order and, after we had, someone else came to take our order.
We reserved our room able online but when we arrived bed the restaurant was not expecting us. Thankfully they did manage to sort us a table. The food was very nice and the staff that dealt with us were ok but could have been a little more happier/enthusiastic about being our waitress/waiter. This was for my daughters birthday and thankfully she did enjoy her meal.
Dear Tammy, Happy belated birthday to your daughter! Thank you for your review and we hope to see you again soon. Very best, Coal Customer Service
It was quite early in the evening so not many people about, so not much of an atmosphere lol, food was awesome, good value for money, friendly staff, we go to the theatre quite often so will definitely be coming back.thanks
Dear Karl, Great to hear you enjoyed our food so much and we hope to see you soon. Thank you for your review, we really appreciate it. Very best, Coal Customer Service
Service was a tad slow in places but otherwise a nice dining experience.
Dear Chris, Thank you for your review and feedback! We hope to see you again soon. Very best, Coal Customer Service
We had a lovely pre cinema meal and enjoyed some lush cocktails. The service was really fast, we were really surprised at how quickly our starters came out, and also our mains after.
Dear Anita, We hope you had a great time at the cinema! Thank you for your kind words and review. Best wishes, Coal Customer Service
Service was excellent but food was average
Dear Phil, Thank you for your kind words on our service. We hope to see you again sometime. Very best, Coal Customer Service