Coal Grill and Bar Milton Keynes

602 Marlborough Gate, Xscape, Milton Keynes, United Kingdom, MK9 3XS
Restaurant info
Opening Information

Monday - Friday: 11:00 - 23:00
Saturday: 10:00 - 23:00
Sunday: 10:00 - 22:30

Facilities
  • Free WiFi
  • Families and Children Welcome

About Coal Grill and Bar Milton Keynes

Thrills and spills at Xscape with its bowling alley, the UK’s first 4-D cinema, climbing wall and super ski slope there is so much to enjoy before or after a delicious meal or drinks in our laid back, family friendly restaurant. We’re at the foot of the escalators and right next door to the skip slope so you can’t miss us.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
78
4 Stars:
66
3 Stars:
21
2 Stars:
21
1 Star:
7
Visited On Sunday, 21 July 2019

Great food and friendly service!

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Visited On Saturday, 20 July 2019

Very slow service, especially for drinks! Took ages to come out. Waitress was too busy to bring them over as she was removing her makeup behind the bar!

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Visited On Saturday, 20 July 2019

Music could do with being quieter - it was difficult to hear each other speak. Confusion over service, we had to ask to place our order and, after we had, someone else came to take our order.

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Visited On Sunday, 14 July 2019

We reserved our room able online but when we arrived bed the restaurant was not expecting us. Thankfully they did manage to sort us a table. The food was very nice and the staff that dealt with us were ok but could have been a little more happier/enthusiastic about being our waitress/waiter. This was for my daughters birthday and thankfully she did enjoy her meal.

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Restaurant Response

Dear Tammy, Happy belated birthday to your daughter! Thank you for your review and we hope to see you again soon. Very best, Coal Customer Service

Responded On Wednesday, 17 July 2019
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Visited On Sunday, 14 July 2019

It was quite early in the evening so not many people about, so not much of an atmosphere lol, food was awesome, good value for money, friendly staff, we go to the theatre quite often so will definitely be coming back.thanks

Reviewed On
Restaurant Response

Dear Karl, Great to hear you enjoyed our food so much and we hope to see you soon. Thank you for your review, we really appreciate it. Very best, Coal Customer Service

Responded On Wednesday, 17 July 2019
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Visited On Sunday, 14 July 2019

Service was a tad slow in places but otherwise a nice dining experience.

Reviewed On
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Dear Chris, Thank you for your review and feedback! We hope to see you again soon. Very best, Coal Customer Service

Responded On Wednesday, 17 July 2019
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Visited On Friday, 12 July 2019

We had a lovely pre cinema meal and enjoyed some lush cocktails. The service was really fast, we were really surprised at how quickly our starters came out, and also our mains after.

Reviewed On
Restaurant Response

Dear Anita, We hope you had a great time at the cinema! Thank you for your kind words and review. Best wishes, Coal Customer Service

Responded On Monday, 15 July 2019
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Visited On Friday, 12 July 2019

Service was excellent but food was average

Reviewed On
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Dear Phil, Thank you for your kind words on our service. We hope to see you again sometime. Very best, Coal Customer Service

Responded On Monday, 15 July 2019
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Visited On Saturday, 06 July 2019

Food was ok, order was wrong and came with guacamole and when it was asked to be removed they were a bit funny about it and couldn’t understand why we wanted new wraps which didn’t have guac smeared on. Brisket was too salty, pulled pork was hard where it had been reheated. Expensive for what it was. We wouldn’t go back.

Reviewed On
Restaurant Response

Dear Hannah, We're really sorry to hear your experience wasn't what it should have been. We love to put things right. Can you send an e-mail to [email protected] and we will be in touch? Very best, Coal Customer Service

Responded On Monday, 08 July 2019
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Visited On Friday, 05 July 2019

Great food and great service. Great gluten free options too!

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Restaurant Response

Dear Rhyannan, Thank you for your great review! We are happy to see you enjoyed your time with us. Very best, Coal Customer Service

Responded On Monday, 08 July 2019
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Visited On Friday, 05 July 2019

First things first, the music was incredible!! They played all of my favourite songs- all Latin and Spanish, which I have never had happen before in a restaurant, so the music and atmosphere was just amazing. Customer service was fabulous too, all the staff were friendly, polite and helpful. The food was yummy, coke was also not watered down like a lot of other places! Only thing is price- I feel like prices could be lowered a little. Other than that, would revisit!

Reviewed On
Restaurant Response

Dear Sunya, Thank you for your amazing review! We are happy to see you enjoyed our music and had such a blast with us. We hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 08 July 2019
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Visited On Sunday, 30 June 2019

The waiting staff were very quick with taking our orders, and were very lovely and helpful. Felt like the food was quite pricey for the steaks, but otherwise the food was great.

Reviewed On
Restaurant Response

Dear Jessica, Thank you for your review! Great to see you enjoyed yourself. Very best, Coal Customer Service

Responded On Tuesday, 02 July 2019
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Visited On Saturday, 08 June 2019

I was somewhat annoyed when I went to book the table. I was greeted by a waiter at the desk who was just going to add us on at 8.00 as we were going to the cinema first. Then the head waiter zoomed in and over rode him and said no sorry we aren't taking anymore bookings only walkins. Rather rude and very annoyed I got out my phone and booked my table online. When I turned up at 8 the same waiter who told me I couldn't book was rather perturbed when I told him I booked online. Apart from that the food and the atmosphere was good and our waitress was absolutely lovely. I got a feeling he was the manager aswell.

Reviewed On
Restaurant Response

Dear Nigel, Thank you for your review! Glad to see you enjoyed your food, however we're sorry your experience wasn't what it should have been. We love to put things right. Can you please e-mail [email protected] and we will be in touch? Very best, Coal Customer Service

Responded On Thursday, 27 June 2019
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Visited On Saturday, 22 June 2019

There was 9 of us and service and staff was fantastic ! Definitely go again

Reviewed On
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Glad to hear you had a great time with us and we hope to see you back again soon.

Responded On Wednesday, 26 June 2019
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Visited On Saturday, 15 June 2019

Celebrated my husbands 30th Birthday, great atmosphere really nice staff, very welcoming and we all had a great time. Thank you

Reviewed On
Restaurant Response

Dear Carly, Happy Birthday to your husband! We are happy to see you had a nice time celebrating and hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 17 June 2019
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Visited On Friday, 14 June 2019

Staff are great, we had a fab night out with friends. We were served by Charlotte who really was lovely, very patient and attentive, and the barman was fab and could make a blooming great cocktail.

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Restaurant Response

Dear Claire, Thank you for your kind words! We hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 17 June 2019
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Visited On Saturday, 08 June 2019

The food was very poor and expensive. We were charged £3 for a "sprinkling" of bacon on Mac & Cheese. I think the food had been sitting on the pass as it wasn't very hot. They also add a service charge to the bill, yes you can ask for it to be removed...but why do they feel it has to be added to the bill. We will not be going back !

Reviewed On
Restaurant Response

We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks and we still hope to see again sometime, Coal Customer Service

Responded On Monday, 10 June 2019
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Visited On Saturday, 08 June 2019

Music was too loud we couldn't hear each other and the waitresses couldn't hear our order. We asked for it to be turned down but it didn't seem to be. The food took over an hour to arrive due to mistakes by the waitress.

Reviewed On
Restaurant Response

We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please, can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks and we still hope to see again sometime, Coal Customer Service

Responded On Monday, 10 June 2019
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Visited On Friday, 07 June 2019

Fab service!

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Visited On Sunday, 02 June 2019

Had a lovely meal staff were great and the cocktails are very good value

Reviewed On
Restaurant Response

Dear Jeanette, Thank you for your review! Great to see you enjoyed your time with our staff. We hope to see you again soon. Best wishes, Coal Customer Service

Responded On Tuesday, 04 June 2019
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Visited On Friday, 31 May 2019

Slow to book in even with reservation not enough staff. Slow to order and deliver drinks. Got wrong meals just not good really but they did try to put right by free round of drinks and meals. Asked for sauce and nothing came so had to ask again in need of more staff.

Reviewed On
Restaurant Response

Dear Abi, We’re really sorry to hear that your experience wasn't what it should have been. We always strive to ensure a positive customer experience at Coal. We’d love to put things right. Please can you email [email protected] with further details (e.g. date of your visit) and we will be in touch? Many thanks, Coal Customer Service

Responded On Monday, 03 June 2019
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Visited On Monday, 27 May 2019

Very friendly staff

Reviewed On
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Dear Tracy, Thank you for your review and compliment on our staff. We hope to see you again sometime! Very best, Coal Customer Service

Responded On Wednesday, 29 May 2019
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Visited On Tuesday, 21 May 2019

Fab evening for my partner and I. The calamari and steak were cooked to perfection. Thank you!

Reviewed On
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Dear Michell, We are happy to see you and partner enjoyed your calamari and steak! You are welcome and thank you for stopping by. Very best, Coal Customer Service

Responded On Thursday, 23 May 2019
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Visited On Saturday, 18 May 2019

Waiting staff very helpful, food was lovely. The only thing is that the two of us had fajitas for mains and there wasn’t sufficient room on the table for everything!

Reviewed On
Restaurant Response

Dear Natalie, Thank you for your kind words! We hope to see you again soon. Best wishes, Coal Customer Service

Responded On Monday, 20 May 2019
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Visited On Sunday, 05 May 2019

The staff were so incredibly helpful and fun. It was my Daughter's 8th birthday meal with 7 of her friends and hosted on my own. The girls all felt very grown up and the staff were so attentive. We have been before and never disappointed. The grilled chicken burger and rice were absolutely delicious too!

Reviewed On
Restaurant Response

Dear Shirley, Happy Birthday to your daughter! We are happy to see she and her friends enjoyed their time with us and we hope to see you again soon. Very best, Coal Customer Service

Responded On Thursday, 09 May 2019
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