09:30 - 21.00
- Disabled Access
- Outdoor Seating
- Families and Children Welcome
About Coal Kitchen - Gloucester Quays
We are set in the stunning Pillar and Lucy Warehouse in Glocester Quays. We have heaps of atmosphere, with exposed brickwork, low ceilings, timber beams and a waterside view. Sit back and enjoy the
south facing terrace or have a drink in our cosy cocktail bar.
The restaurant is directly opposite the cinema and adjacent to the factory outlet centre.
Availability
Service was really poor, forgot half my order because he wasn’t listening. Also had to tell him several times that I had a taste card before he took it off the bill. Felt like hard work!
A lovely place to go for a meal. The food was great!
Thank you for your custom, our aim is that we always offer great food, drink and service and we are happy to see to see that you loved your time at Coal.
Food was amazing, the service was good, menu choice was good and I’ll be going back again, Unfortunately myself and my friend didn’t check the bill for the added service charge which was already on the bill and added our own additional service charge, a little disappointed that we over paid on this. I recommend checking the bill for this as next time I’ll be asking for it to be taken off.
Hi Amanda, thank you for taking the time to leave us such a positive review. We are so glad to hear you enjoyed your time with us. We hope to see you back again soon. Do get in touch if you have paid service charge in error and we can arrange a refund of it for you.
Very good service .. 20 meals all hot and served together.
We are glad to know your experience was positive in every possible way. Thank you for dining at Coal.
Great service
Thanks for your glowing review of our business, it's providing experiences like the one you've described that keep us excited about what we're doing every day!
It was a group of five of us. We had a great night with a few tasty cocktails. The food was good, however I don't remember any change of Coal's menu since it's opened its doors. It would be nice to finally see and to have an opportunity to eat something different..
Hi Monika, we have some great new dishes coming to our menu in the spring (if it ever stops storming) so keep your eyes peeled, you will have a tough time deciding what to pick !
Good food
Thank you for your top rating, we love to see that everything was tickety boo for you.
Lack of choice of sweet dishes.
Hi Paul, we have a new dessert menu coming soon...……...watch this space !
Over rated for some of the portions of food
Hi Sarah, do let us know if there are any dishes which you felt were too small. We always aim to give a hearty portion, we don't like anyone to leave hungry !
Fantastic evening celebrating our Wedding Anniversary. Thank you
Never more delighted than when we hear we have helped to make a special day, special ! Happy Anniversary to you both and we hope to see you again soon.
Great food. Nice friendly service
We are glad you had a great time, although the food and drink are our main stars, great service is all important too ! Its always a nice boost for the team to see comments like this.
Great food and staff lovely
Thank you for your feedback. We are happy you enjoyed your experience at Coal Kitchen and we look forward to seeing you soon. Do join the Coal Club at www.coalkitchen.co.uk and we will send you all our best offers !
Extortionate price for drinks....£12.50 for a glass of Chardonnay! Won’t be coming again
We have crammed a lot in to our relatively short wine list and it does cover a range of tastes and budgets, but each wine has been carefully selected.Do ask for a taster of some of our lower priced wines - they may just surprise you. Our Oak Ridge Winery Chardonnay was just too good to not go on our list but sadly it does cost a little more.
Very pleasant evening out.
Love that you loved us ! See you again for Valentine's Day ?
Always great food!
Thank you for the review, its a big compliment! We are happy to see you enjoyed your time at Coal and we can't wait to have you back!
Great evening, perfect G and T, tasty food, but of a wait but ok.....the only flaw...the coffee was shocking, couldn’t drink it!
Thank you for your review, we are glad that you enjoyed your meal with us. We will get the team to check the grind on the coffee grinder, this shouldn't be the case as we are buying a very good quality coffee.
Lovely birthday meal. Special requests about food accommodated with no fuss.
We are delighted to read how our team at Gloucester delivered to your expectations. Thank you for taking the time to leave us this lovely review, it is always motivational for the team to hear when their efforts make someone else's day.
Absolutely amazing night. We will definitely be coming back! Thank you!
It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We look forward to seeing you again soon.
Fab evening think it’s cheeky adding service charge on its not America
Fab food, drink and service, we are happy we ticked all the right boxes. We have used service charge for many years and do find it a great way to reward all the team that contribute to the meal experience, ours is listed as at our customers discretion.
Food was great, waitress had to wait for her manager to show us to our table, no idea why. When the waiters/waitress came to our table they were great, but at times we had to call them over to us as we had been waiting a while. Perhaps they just need to employ more staff?
Waitress friendly and helpful. Food average Food very slow on arriving.
A lovely meal and evening. Six different meals and all were lovely meals and well presented. Great service too.
Thank you for the review, its a big compliment! We are happy to see you enjoyed your time at Coal and we can't wait to have you back!
Service charge for zero service, if the service is good people will tip, it should not be automatically added and puts people off coming in.
I had the Vegan Lasagne and although I ate it all I did find it a bit bland... I think it needs something more for flavour..
Excellent food and very friendly, efficient service. As good as anywhere we've been since moving to Cheltenham 18 months ago.
Thank you for the review, its a big compliment! We are happy to see you enjoyed your time at Coal and we can't wait to have you back!