Coal Grill and Bar - Gloucester Quays
9:00 - 22:30
- Disabled Access
- Outdoor Seating
- Families and Children Welcome
About Coal Grill and Bar - Gloucester Quays
We are set in the stunning Pillar and Lucy Warehouse in Glocester Quays. We have heaps of atmosphere, with exposed brickwork, low ceilings, timber beams and a waterside view. Sit back and enjoy the
south facing terrace or have a drink in our cosy cocktail bar.
The restaurant is directly opposite the cinema and adjacent to the factory outlet centre.
Availability
A lovely meal and evening. Six different meals and all were lovely meals and well presented. Great service too.
Service charge for zero service, if the service is good people will tip, it should not be automatically added and puts people off coming in.
I had the Vegan Lasagne and although I ate it all I did find it a bit bland... I think it needs something more for flavour..
Excellent food and very friendly, efficient service. As good as anywhere we've been since moving to Cheltenham 18 months ago.
It was very quiet but everything was good, breakfast is excellent and would recommend to anyone.
Food was amazing thank you
Can't fault it had a lovely meal and the staff were friendly.
Had a lovely Sunday lunch in a relaxed atmosphere staff very friendly and willing to help
Food was good and service was punctual
Drinks quite expensive but food was excellent.
Thank you for your recommendation of our food.
Only people in at 4 pm New Years Day as it was closing so not much atmosphere. Food, drink and service very good
Thank you for your review. The area is very quiet on New Years Day which is why we have shorter opening hours.
Terrible this time , food is is usually great but this time was cold and slow service despite restaurant empty Steak was like shoe soles £250 down drain 👎🏻👎🏻👎🏻
We are so sorry to hear this, it sounds like you have been before and know this is not usually the case. We do hope the manager at Gloucester was able to rectify the problems but if you require further assistance then do get in touch at [email protected]
First visit, really enjoyed, friendly welcome from staff, super food, thought the individual toilets slightly strange 🤔
Delighted to have exceeded your expectations on your first visit to us. We hope it is the first of many.
Lovely food! Fantastic service.
Whoop Whoop 5 stars all round, glad you enjoyed all we have to offer !
Even though you were really busy staff were efficient and friendly.
Whoop Whoop ! High 5 ! Thank you for choosing Coal, we are glad you had a great time with us.
Lovely food, good menu
It is because of feedback like yours that we are able to confirm that we are heading in the right direction.
Fabulous food, drinks & service. Great Christmas night out.
We are glad to know that your meal at Coal was just right for you, and we totally hit the spot. We are looking forward to your next visit. Wishing you and yours a Happy Christmas
Food was excellent, drinks ok price a shame you had to have same cocktail for discount price Service was good but we felt rushed towards the end of our meal as we were the only ones left in the area and we were made to feel uncomfortable as waitress kept asking us if we wanted anything else, I know this is her job but quite literally as soon as I put my cup down, she took it, same with our glasses
Thank you for your feedback, we are sorry that you felt rushed, it is not something we want to happen. We will pass your feedback to the manager at Gloucester so that they can raise this issue in the team briefings.
The service was quite slow and the staff weren't very friendly. The food was varied, I had the prawn linguine which was very bland.
Your satisfaction is our first priority and we want to take care of this matter if you could email us directly we would love to find a solution so that you leave happy - [email protected]
Received the wrong order, it was redone but I had practically finished my sides when I got the correct main. Bit disappointing.
It seems we dropped the ball there, we are sorry that this effected your experience with us and can assure you that, it is not something that usually happens.
The food itself was amazing couldn’t fault it good portion sizes and looked stunning but I booked for a Xmas table for 8 people I rang up prior and was advised I had to choose Xmas menu choices on the app but that the rest can order from normal menu when we arrived that was incorrect as only 5 people had chosen Xmas food there wasn’t a table for us so we had to sit and hang around with all our bags and gifts for 45 minutes until a table for 8 was available they advised they thought as we didn’t submit other menu choices only 5 were coming no one called to check or confirm and put a dampener on the night hanging around in the end the lady had to ask the people to leave there table as they was sat for some time not eating, but we felt bad they were being pushed out- no complimentary drinks or discount was offered at all for the mix up
We are really sorry this initial blunder on our part marred your meal with us. We do feel a gesture would have been appropriate in this situation, if you can drop us line to [email protected] we can post you out a little offer for January by way of apology.
Food and service very good even though a very full restaurant
We are glad to know that Coal was just the right place for you and we totally hit the spot. Wishing you a very Merry Christmas and a Happy New Year.
Good food, bit pricey for what you get though. Drinks took a while to arrive but in all fairness the place was busy. Nice waiter.
Thank you for taking the time to leave us your feedback. We do hope you visit again soon.
From entering to exiting, we received brilliant service. Our table was waited on with patience and attentiveness, nothing was too much trouble. The food was fantastic, we all left feeling very satisfied. We would 100% come here again, but probably at a less busy time, as it was quite loud!
Thank you so much, we are pleased to hear that you enjoyed your time at Coal.
I wasn’t impressed with my main meal for the Xmas dinner, the roast potatoes where not properly cooked, the gravy was runny and I found bone in my turkey, but as I had eaten majority of the food and not wanting to ruin the fun my colleagues where having I didn’t complain at the restaurant but in high in site I wish I did
Thank you for your feedback. If you would like to contact us directly, we would be grateful for the opportunity to find out more about what happened. [email protected]