Coal Grill and Bar - Gloucester Quays

Pillar and Lucy House, Gloucester, United Kingdom, GL2 5RG
Restaurant info
Opening Information

9:00 - 22:30

Facilities
  • Disabled Access
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar - Gloucester Quays

We are set in the stunning Pillar and Lucy Warehouse in Glocester Quays. We have heaps of atmosphere, with exposed brickwork, low ceilings, timber beams and a waterside view. Sit back and enjoy the
south facing terrace or have a drink in our cosy cocktail bar.

The restaurant is directly opposite the cinema and adjacent to the factory outlet centre.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
107
4 Stars:
77
3 Stars:
42
2 Stars:
25
1 Star:
12
Visited On Friday, 20 September 2019

We had a lovely time

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 16 September 2019

Food overpriced for the amount you get although it was very nice, you don't get much with the steak. It is still a chain restaurant, nothing too special very average

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 07 September 2019

Amazing food and fantastic friendly service, will 100% be back!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 07 September 2019

Service was superb and food came out hot and quickly, especially as it was a busy Saturday night. The leather and metal chairs however caused my legs to ache badly and we were sat opposite a party of 30 which had 0 noise control and were shouting at each other for the whole time we were there.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 03 September 2019

Lovely food and a great night. Bit of a shock at the 20% added to bill.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 31 August 2019

Lovely food, very reasonable price! Great atmosphere too.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 30 August 2019

None

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 26 August 2019

Excellent service from waiter nothing was to much trouble. Food was good only thing that would say is that the chips aren’t anything special! What I didn’t like was on the bill is an optional service charge- it is very awkward when the server asks which one you want to pay and you say without it. I did without it as I don’t like being told what I should tip.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 23 August 2019

Very poor service from a young lady who spoke poor English and wasn’t friendly or particularly attentive throughout. Other staff sitting on tables inside using mobile phones. My steak was over cooked and when I finally managed to attract the waitresses attention to advise her of this she admitted that she thought I’d said “well done” when I’d actually asked for medium rare. She did offer to replace my meal but as it’d taken so long to make her aware I’d eaten most of my food so declined her offer. I did ask her if she’d be happy to remove my meal from the bill which she did. This was my first experience at Coal and I was very disappointed given the cost of the food. It represented bad value for money and poor service. Kind regards Chris Hulls.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 25 August 2019

The salmon I ordered was a tiny portion, plain and didn’t come with the extra it was meant too. My partners ribs were dry, the cocktails we ordered were small and the whole meal was massively overpriced. Not happy.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 24 August 2019

Great meal and cocktails as always, a favourite place to take our out of town friends always enjoyable 😄

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 22 August 2019

Everything was fine, little slow in offering drinks after arrival. Did not like the way you put tips on receipt as your waitress was about to charge me the big bold amount, which I’m sure many people don’t realise is not the total! Food fine, nothing special and over priced but ok.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 22 August 2019

Service was very slow & there was only 4 tables of people. Salad was awful, tasted really bitter & I've never seen a greek salad quite like it. Service charge of over £13 (more than 10% of the bill) was added the bill, there was only 5 of us & I object to being told how much to tip. Will not be returning there are nicer eateries at the quays most of which have deals. They have better food, better service & a nicer atmosphere

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 20 August 2019

Wonderful service and wonderful food.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 17 August 2019

Meals reasonably priced , drinks ( especially cider ) very over priced. Nice food overall but table a bit squashed in amongst large groups so couldn’t really talk to friends . Would return but not on a Saturday eve

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 10 August 2019

Service was poor and didn’t realise there was a service charge applied automatically until after we had paid! The food was way over priced for the quality and quantity! Had grilled halloumi starter for £7.. could barely see it there was so little of it hidden by mass amounts of salad leaves and a pepper! Main course my partner had the philly steak sandwich.. the steak was poor quality and thin and only filled half the ciabatta it was in the rest was just salad and he didn’t get the second side he was meant to with the meal. Poor all round!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 10 August 2019

My qifes food not great dont try the veggie lasagna it's not good. Staff great and lovely place

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 10 August 2019

Lovely food. Friendly waitresses. Good service. The food did take a while to come out.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 10 August 2019

The food and service was lovely. I’d been here once before and had not such a great time but came last night and could not have complimented it enough. I really enjoyed it and the price wasn’t bad either for what you get.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 10 August 2019

Although a little on the pricy side for drinks we all enjoyed the food very much the service was attentive and friendly

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 09 August 2019

Our first visit. Service was quick and good. Food was delicious. We will definitely return.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 04 August 2019

Great place to go for pre cinema food and drink

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 01 August 2019

We were rushed into ordering drinks even though the place was not particularly busy. I was then told my favourite cocktail (long island) is no longer available even though it is still advertised on the online menu. I asked if the barman could make it anyway and was told no. I ordered an alternative which was very poor value for money. A fine fizz. Before drinks had even been served (1 was forgotten so waiter had to go back afain)we were being asked to place our food order which felt very pushy and rushed. We decided not to stay so asked for the bill for the drinks. It never arrived so I chased this up at the bar, paid and left. Very disappointing birthday experience.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 31 July 2019

Everything was amazing great staff great service and ambiance amazing salmon best i have ever had only thing is the prices of drinks are abit over board besides that everything was great

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 23 July 2019

Good night until the optional service charges were just added onto my bill without asking!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money