- Disabled Access
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Coal Grill and Bar Bristol
Coal has a burning desire to bring great quality cuts from field to table that don’t cost the earth. Fresh ingredients cooked over hot coals or served scorching from a stone oven, our flavours are bold, interesting and healthy.
Food was spicy, literally bought 2 mains and 2 drinks came to £53 including £7.99 service charge they put it automatically. Nothing special about the food wouldn’t go back there . The lady who served us was very nice and polite
Took ages to be seated even though I had a reservation. Once I actually did get seated again took ages for anyone to come and take my drinks order. The food was great and the waitress I finally did get was polite so can’t fault that
Good food but over priced for portion size. Inconvenient that card machine was broken so had to go to cash point to get money to pay
Very pleased, we eat at Coal a lot! Took my mum and dad and requested a booth via online booking, we weren't hopeful as it was a Friday night but we got our booth!!
Such good food
Staff were polite and courteous but did not have details of my reservation and I needed to show the confirmation on my phone.
We were very shocked at the % of service charge that was included on the bill. Over £8 gor a £54 booking. This is far higher than he standard 10% UK standard and actually very rude.
Our table was 10 minutes late, however, the manager gave us 10% off which was appreciated. Staff were lovely.
I brought my wife for an early mothers day meal. We came as we have been here previously and enjoyed the experience. On this occasion I felt a little let down by the whole experience from arrival to departure. I booked in advance for 5pm on Saturday evening. When we got there the table was not ready and we had to wait for the 'walk-in' customer to leave to free up a table. To be fair we only had to wait 10 minutes but with 2 young children and being placed into the bar area was not idea. It was incredibly busy and it felt like it was a sales tactic to purchase additional drinks before our meal. The children also become restless especially as they were hungry. This is why I booked!!! When we got to our table we had to wait at least 15 minutes before we were served. We ordered drinks and a jug of tap water. Drinks arrived but no tap water. Had to ask a further 2 times before it arrived. (the waiter it has to be said was polite) Food took another 25 minutes to arrive by which time my children were beside themselves and I was getting a little frustrated. The meals were lovely though, especially the brisket! I asked for another jug of water twice and never received it. To be fair if you didn't charge £3.55 for a glass of diet coke I may have gone for another!! that is scandalous. When it came to pay the service was impeccable funny enough. The charge was automatically put in with the service charge which is a liberty. yes the kids got given a lolly pop when leaving so they were happy but I was not. Yes it was busy, yes you are a business but the slow service and lack of detail was poor. I brought my wife out for an early mothers day on Saturday as we had other plans on the Sunday. It kind of took the edge of what was meant to be a treat for her. It is such a shame as your food and the atmosphere is generally good but cramming in the extra punters for a few more quid and making loyal customers who pre-booked is not good. Unfortunately this experience is going to impact on if we come back again or not. There is plenty of competition.
All of our requests were met by a very accommodating young waiter. We asked for a booth at the back of the restaurant and this was provided. All food arrived hot and extremely tasty. We requested a small portion of cheesy nachos for our 8 year old grand-daughter's starter and this was no problem and when we asked for some guacalmole for her No Problem! They also made her burger up to a cheese burger. Definitely be back again and again Thanks
Lovely food lovely service
I thought the serving staff were great. The gluten free options were ok. The actual menu needs be be something other than some printed A4 paper stapled together as is was a bit tatty. But, amazing food and the fact there was any option for intolerances was brilliant.
Lovely ambiance , attentive staff and great food . No complaints at all
Very good service enjoyed the evening
Booked table in advance but not available and given table 20min late, had to wait at the bar for 10min to get served whilst waiting, barmen did not understand what vodka and OJ was! only saw waitress 3 times when we did get seated, once to take order, then to bring starter and 30min after finishing starter to bring food, had to ask for bill and table to be cleared, would have liked more drinks but never came back, this is not the level of service we usually get at Coal, but we will probably not be back for a while now
Thoroughly enjoyed it. Lovely food, great service. We had to change our booking as we got stuck in traffic and they were brilliant. We needed to be quick as we were going to the theatre... Great speed, delicious food!
Lovely bags and balloons given to the children in our group, good kids’ menu and decent portions. Really enjoyable experience, we will be back. Thank you.
The service was very questionable as we asked for a bottle of prosecco and a jug of water. The prosecco was dumped in front of us unopened and there was no water, the waiter was oblivious to the fact that the bottle was sat there unopened which led me to speak to the management about it which ruined a special night for us. Very doubtful we will visit again
The food was lovely
The restaurant was quite cold! It was a bitter cold evening with snow and sleet! There seemed to be a draught around our legs and we were sat at the back away from the door!
The staff were very friendly and helpful. Delicious food. Thank you
Service was incredibly slow - it took over 30 minutes for our order to be taken and a good 15 minutes for our drinks to arrive. My boyfriend ordered a second drink 5 minutes in to eating and it didn't arrive until we had almost finished the meal. Disappointing as the food was lovely.
Lovely food and good value
The food was lovely. The only problem I had with it was my child's chicken burger had some spice to it which he couldn't eat, so I ate his meal and he had mine. I enjoyed his meal but could understand why he couldn't eat it. But I couldn't fault anything else
The food was lovely but portions were quite small