Coal Grill and Bar Basingstoke

Coal Grill and Bar Festival Square, Unit R8a Festival Place, Basingstoke, United Kingdom, RG21 7BB
Restaurant info
Opening Information

OPENING TIMES
Monday - Saturday
10:00 - 23:00

Sunday
10:00 - 22:30

Facilities
  • Disabled Access
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About Coal Grill and Bar Basingstoke

Our fiercely flavoursome dishes are freshly prepared & grilled over blisteringly hot coals, using local ingredients sourced from our favourite farmers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
4 Stars
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5 Stars:
332
4 Stars:
227
3 Stars:
93
2 Stars:
32
1 Star:
13
Visited On Thursday, 05 December 2019

The Xmas turkey was "interesting" - was it turkey? A large lump of stuffing, surrounded by a very thin layer of meat surrounded by bacon. Hmmm. Already had bacon on the pigs in blankets. Very disappointing.

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Visited On Friday, 06 December 2019

This is probably our 5th or more Christmas meal here and we’re all saying it was the best. The idea of the personalised place mats were brilliant and the food was delicious. Will definitely be back again next Christmas Thank you

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Visited On Thursday, 05 December 2019

Good food good service

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Visited On Thursday, 05 December 2019

We had an office Christmas lunch and were well taken care of - the service was brilliant. The food was excellent, we would definitely come here again.

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Visited On Saturday, 30 November 2019

Great food and although we booked table from 7pm and on reservation it stated we had to vacate by 9pm we felt we were being rushed out. We left at 8.45pm so were within the time but don't think it's good customer relations to make us feel that we had to leave.

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Restaurant Response

Hi Cath, when booking online the system makes an estimate of how long the table will be occupied for, this is based on real experience of how long a party of that size and time would usually stay and rounded up to allow a little flex. We can always extend this time if that is your preference.

Responded On Wednesday, 04 December 2019
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Visited On Saturday, 30 November 2019

Service and food were both very good. We didn’t feel at all rushed either which makes a nice change to some other restaurants

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Restaurant Response

Thank you for giving us a high five for all that we do. It is truly nice to know that you had great time at Coal.

Responded On Wednesday, 04 December 2019
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Visited On Saturday, 23 November 2019

Great evening, great ambience, busy but still good service

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Visited On Saturday, 23 November 2019

First visit to Coals and woukd definitely go again

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Visited On Friday, 22 November 2019

Food was meant to be served sizzling on a skillet but was cold.

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Visited On Monday, 18 November 2019

Lovely staff

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Restaurant Response

Thank you so much for taking a few moments to let us know how we are doing.

Responded On Thursday, 21 November 2019
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Visited On Saturday, 16 November 2019

Decent food and good service. Very enjoyable

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Visited On Saturday, 16 November 2019

Had a nice evening. Food was served promptly and our waitress was lovley. Good atmosphere. Slightly disappointed with the new menu. I would like to see the return of the calzone pizza, chocolate brownie and the tortilla chips that accompany the fajitas.

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Visited On Saturday, 16 November 2019

Service was very friendly and helpful, the food was great

Reviewed On
Restaurant Response

Thanks for the 5 star review. We are so glad to hear you had a superior experience when visiting Coal Grill and Bar.

Responded On Wednesday, 20 November 2019
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Visited On Saturday, 16 November 2019

Great service, great food and fantastic atmosphere

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Restaurant Response

Thanks for the 5 star review. We are so glad to hear you had a superior experience when visiting Coal Grill and Bar.

Responded On Wednesday, 20 November 2019
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Visited On Saturday, 16 November 2019

Great food, very fresh and nicely presented. Had some lovely (quite strong!) cocktails.... a little overpriced I’d say if they weren’t in the 2 for £10 offer. But overall a really good meal and drinks. Staff were very friendly and helpful. What let it down was the constant interruptions by staff to move us onto the next course. I hadn’t even finished my starter and I was asked if I had finished?! Very bizarre behaviour and by the end of the meal, we felt like we needed to leave. A real shame as we used to sit in Coal for hours chatting and drinking (spending more money on cocktails!) without ever feeling like we should leave. If you’re going to take the same line as Cosy Club and not allow people to spend longer than 90mins as their table, then we won’t be coming again.

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Visited On Friday, 15 November 2019

Basic menu for basic food. Wasn’t impressed with food whatsoever. Won’t be returning.

Reviewed On
Restaurant Response

Hi Rae, thank you for your valuable feedback, we're sorry it wasn't a five-star night! If you would like to email us at [email protected] with a few more details i.e. the date and time, we would like to rectify this for you.

Responded On Wednesday, 20 November 2019
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Visited On Tuesday, 12 November 2019

Could have offered a range of dips to go with the food

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Visited On Saturday, 09 November 2019

Good quick service, waiter was polite and friendly very attentive.

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Visited On Thursday, 07 November 2019

Veggie burger is unbelievably excellent.

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Visited On Tuesday, 05 November 2019

Terrible. Cold and unappetising food that was sooooo over priced. We were the only ones in the restaurant. Awful!

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Restaurant Response

It is always our intention to provide the best possible experience and it appears that on this occasion we failed you. Do let us know what happened, you can contact us directly at [email protected]

Responded On Wednesday, 20 November 2019
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Visited On Tuesday, 05 November 2019

I am gluten and dairy intollerant. Coal adjusted the menu to cater for my needs. Very good.

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Visited On Saturday, 02 November 2019

Fantastic evening, lovely food and atmosphere. Only thing to pick on was that we had a round table with a rectangular one for our group of 8

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Visited On Friday, 01 November 2019

Great venue, very busy. Food delicious, service good.

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Visited On Friday, 01 November 2019

We had a lovely evening celebrating a friends birthday, the food was of high standard as usual and the staff were lovely and accommodating. Thank you

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Visited On Tuesday, 29 October 2019

Great service. Friendly staff. Great food

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