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Coal Grill and Bar Basingstoke

Coal Grill and Bar Festival Square, Unit R8a Festival Place, Basingstoke, United Kingdom, RG21 7BB
Restaurant info
Opening Information

OPENING TIMES
Monday - Saturday
10:00 - 23:00

Sunday
10:00 - 22:30

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Coal Grill and Bar Basingstoke

Our fiercely flavoursome dishes are freshly prepared & grilled over blisteringly hot coals, using local ingredients sourced from our favourite farmers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
181
4 Stars:
135
3 Stars:
46
2 Stars:
12
1 Star:
6
Visited On Wednesday, 15 August 2018

Good evening all around. Calamari tasted quite burnt i think it was left too long, apart from that it was all okay

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Visited On Monday, 13 August 2018

Enjoyed our visit

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Visited On Sunday, 12 August 2018

Very nice food with good and friendly service.

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Visited On Saturday, 11 August 2018

I thought that the food was over priced for what it was. I had the 3 meats at 19.95 which I did not think was worth that much.

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Visited On Tuesday, 07 August 2018

Our favourite restaurant in Basingstoke. We never have any complaints and service is always 5 stars.

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Visited On Sunday, 05 August 2018

It was a lovely meal out again, although I do find some items are overpriced this time. I will return again though

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Visited On Friday, 03 August 2018

Excellent service and the food was fantastic!

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Visited On Friday, 03 August 2018

Great service, the food was a delicious. Good selection of drinks available. We had a 20% off voucher which made it good value for money, without this I feel it’s a little over priced.

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Visited On Monday, 30 July 2018

Nice food, great waitress. Will come back soon

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Visited On Saturday, 28 July 2018

Some of the meals we ordered were not up to standard of what we have had before in recent visits.

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Visited On Saturday, 28 July 2018

All was good except that we were 10 minutes late and our name had already been crossed off the list... luckily they hadn’t re assigned the table yet. Food was very nice.

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Visited On Friday, 27 July 2018

Good cocktails!

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Visited On Monday, 23 July 2018

Nice food... thought it was a bit expensive for what we got

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Visited On Saturday, 21 July 2018

I found the food would be a reasonable price BUT husbands food a Jambalaya had to be sent back due to it being cold and as it was fish and chicken wasn’t a good idea to eat it at that temperature, I had the eldorado that was Luke warm but as I am not a person to eat really hot food I just made do, also my son had brisket and pulled pork that also was Luke warm and a small portion for the price, I will pay anything if it is a good meal but I don’t think the quality was there, even when a meal went back it was as if it was par for the course, there was no real customer service, sorry but really disappointing!! We also had all eaten our meals before my husbands meal came back so he ate alone, not really a family meal.

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Visited On Saturday, 21 July 2018

I have on 3 occasions now printed off vouchers from the Coal website (specific for Basingstoke) and had problems using them in the restaurant. I have been twice to Coal Basingstoke in the last 2 weeks and the first time I could use my vouchers for 2-4-1 cocktails and on the second visit my friend could not yet nowhere does it say any conditions. Why print vouchers if it is just hassle to use them every time. Very frustrating and just hassle you don't need on a night out! Also remove the service charge and let people leave what they want.

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Visited On Saturday, 21 July 2018

On previous visits (numerous) I would have rated all four sections as a 5*, but this time it was verging on dreadful. The waitress was pestering us every couple of minutes as to whether we were ready to order, even though we were obviously still browsing the menu (this happened at least three times). You had run out of half the items on the menu, which is unforgiveable, regardless of whether it's a Saturday or Sunday night. The waitress cleared our starters plates away, even though my daughter was very obviously still eating! The restaurant was quiet and the staff were huddled nearby having quite a loud private conversation, which didn't do much for the atmosphere. So all in all, this was a disappointing visit and the service charge certainly shouldn't have been automatically added to the bill when the food we wanted wasn't on offer, so the value for money certainly wasn't there today!

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Visited On Friday, 20 July 2018

Coal is my favourite, never had a bad experience.

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Visited On Friday, 13 July 2018

The waitress was very attentive and service was excellent. I was told we need to vacate the table by 7:30 but your staff did not hurry us. The food was excellent too

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Visited On Thursday, 05 July 2018

Very helpful and attentive staff had a great meal

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Visited On Saturday, 07 July 2018

The cocktails were terrible, which was a real disappointment

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Visited On Saturday, 07 July 2018

The music was a bit load for me (63 yoa) as we were having a simple celebration and I found it hard to hear what was being said, however the service was very good and our waitress was very helpful particularly as I wasn't feeling well.

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Visited On Sunday, 01 July 2018

Great service and very helpful with my 1 year old daughter

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Visited On Saturday, 30 June 2018

😀

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Visited On Friday, 29 June 2018

I really enjoyed your service. It was our anniversary and it was worth it coming to Coal.

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Visited On Friday, 22 June 2018

Slow service, presentation of food wasn’t great

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