Coal Kitchen - Basingstoke

Coal Kitchen, Festival Square, Unit R8a Festival Place, Basingstoke, United Kingdom, RG21 7BB
Restaurant info
Opening Information

OPENING TIMES
Monday - Sunday
12pm until 9pm
Last Seating 8.30pm

Sunday
10:00 - 22:30

Facilities
  • Disabled Access
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About Coal Kitchen - Basingstoke

Our fiercely flavoursome dishes are freshly prepared & grilled over blisteringly hot coals, using local ingredients sourced from our favourite farmers.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
4 Stars
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5 Stars:
376
4 Stars:
251
3 Stars:
104
2 Stars:
38
1 Star:
13
Visited On Wednesday, 11 March 2020

Overall v good, food much better than before, nice waiter, friendly, cocktails good but too much ice not enough booze! Only negative was how they seated everyone very close to each other when there was loads of space in the restaurant as was early....would definitely go again.

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Visited On Monday, 09 March 2020

We went to celebrate my sons 11th birthday. Our server was excellent and made his birthday extra special with a sparkler for the cake. Thank you for a great experience

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Restaurant Response

Hi Natalie, thank you for taking the time to leave us such a positive review. We are so glad to hear you enjoyed your time with us. We hope to see you back again soon.

Responded On Tuesday, 10 March 2020
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Visited On Sunday, 08 March 2020

Absolutely lovely evening for my daughters 18th birthday. They really pulled out all the stops and made it a very special evening. Service was top notch, food was delicious and it was very reasonably priced. Thank you so much.

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Restaurant Response

Thank you for your custom, our aim is that we always offer great food, drink and service and we are happy to see to see that you loved your time at Coal.

Responded On Tuesday, 10 March 2020
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Visited On Sunday, 08 March 2020

My favourite restaurant

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Restaurant Response

Hi Natalie, thank you for taking the time to leave us such a positive review. We are so glad to hear you enjoyed your time with us. We hope to see you back again soon.

Responded On Tuesday, 10 March 2020
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Visited On Sunday, 08 March 2020

It would be great to have keto friendly options on your menu as I struggled to find it even though your main food is steak.

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Visited On Saturday, 07 March 2020

10/10 for food and amazing calamari

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Visited On Saturday, 07 March 2020

Lovely food although portion a little small, daughter had more chips with her kids meal

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Visited On Friday, 06 March 2020

Excellent service from our lovely waitress. Food good and served quickly.

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Visited On Thursday, 27 February 2020

Parts of avocado was rotten but waiter gave me a free drink to compensate however it was really bad of kitchen to serve it as could be dangerous We didn’t like the service charge being automatically added to the bill It turned out to be quite an expensive night despite having a birthday voucher We won’t be back anytime soon as just too costly

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Visited On Friday, 29 November 2019

Great food and service

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Visited On Sunday, 23 February 2020

My first time at the coal grill very nice. The arrangement with a nice area to have a drink was welcoming. The seating was nicely intimate and atmosphere warm and welcoming. Service very good.

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Restaurant Response

Hi there, thank you for taking the time to leave us such a positive review. We are so glad to hear you enjoyed your time with us. We hope to see you back again soon.

Responded On Tuesday, 03 March 2020
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Visited On Friday, 21 February 2020

I took my very fussy Dad here and he enjoyed everything he ordered and didn't complain. That's a winner for me!!!

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We love to keep a fussy Dad happy !

Responded On Monday, 24 February 2020
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Visited On Friday, 21 February 2020

Excellent service, with thoughtful staff. Good food, reasonably priced- hot and tasty. Busy Friday evening, but pleasant atmosphere. Thank you.

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Restaurant Response

Thank you for your custom and top rating, we love to see that everything was tickety boo for you.

Responded On Monday, 24 February 2020
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Visited On Tuesday, 18 February 2020

Fantastic food - will be returning soon

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Restaurant Response

Thank you for your 5 star feedback. We are delighted you enjoyed your experience at Coal Kitchen and we look forward to seeing you again soon.

Responded On Monday, 24 February 2020
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Visited On Monday, 17 February 2020

This is the first time we have used Coal, and were very impressed with the service and the food, great lunch time meal.

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Restaurant Response

We are glad that you found us ! We hope it is the first of many visits.

Responded On Monday, 24 February 2020
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Visited On Friday, 14 February 2020

We had a great time at Coal for our valentines date, it was a shame we were driving as the beer and wine was lovely! The food was nice but the desert menu was a bit underwhelming. The atmosphere was fine but there were more families than I thought there would be on that night.

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Visited On Friday, 14 February 2020

Always have a great experience at Coal! Servers always friendly and attentive, and the food is always so yummy! I have a different dish nearly every time and can never stop raving about it.

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Restaurant Response

Ah wow, thank you ! See you again soon.

Responded On Monday, 24 February 2020
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Visited On Friday, 14 February 2020

decent that

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Visited On Thursday, 13 February 2020

Great evening, food and cocktails were great, service was also fab!

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Visited On Thursday, 13 February 2020

No complaints whatsoever. We'll be back!

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Visited On Thursday, 13 February 2020

Fantastic food with fantastic and courteous staff

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Visited On Wednesday, 12 February 2020

Always good food and we had excellent service.

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Visited On Saturday, 08 February 2020

Service is always good here. Never without a drink. Waitresses are are all really nice and friendly. Cozy club should take lessons, as they are shockingly bad at serving. This is my go to restaurant. Highly recommend for service, drinks and food is ok. Maybe a change of menu or new dishes

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Visited On Saturday, 08 February 2020

Enjoyed our meal it was a group of 10 & all our food was hot. Excellent

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Restaurant Response

Thank you for your 5 star feedback. We are delighted you enjoyed your experience at Coal Kitchen and we look forward to seeing you again soon.

Responded On Monday, 24 February 2020
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Visited On Saturday, 08 February 2020

Booked for 630, before cinema. Arrived 625, seated 655. Billed returned to me with Defence Discount Card, but Discount not applied. When they applied the discount it looked wrong but I didn’t have time to query due to being late for the cinema. On checking at home the discount applied was less than 20%. On top of being overcharged and late a service charge was added before the bill was given to me. I had no option to decline the tip, because the bank card machine was given to me ready to debit the full bill. Such a shame, because both our meals were good. Floor manager just couldn’t cope.

Reviewed On
Restaurant Response

We are saddened to hear that your experience here at Coal did not meet your expectations. We do apologize and will take your review as a lesson and continue to strive to do better. We do hope you offer us a second chance and come visit us again in the future.

Responded On Monday, 24 February 2020
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