Cloud 23

303 deansgate , Manchester , United Kingdom, M3 4LQ
Restaurant info
Opening Information

We are open every day.
Monday -Thursday: 12pm - 00.30
Friday: 11am - 01.30
Saturday: 9.00am - 01.30
Sunday: 9.00am - 00.30
Children under 18 can enter the venue between the hours of 11am and 5pm.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Cloud 23

Cloud 23 is a destination bar on the 23rd floor of the Beetham Tower. Overlooking the iconic cityscape, take a seat by our floor-to-ceiling windows and revel in an afternoon or evening of indulgence and elegance. From opulent interiors to innovative drinks, afternoon tea and food menus, Cloud 23 is an experience you will never forget.
From 17:00, we operate a smart casual dress code policy.

Cuisine: Afternoon Tea, British, Brunch, Cocktails, Contemporary, Dessert, High Tea, Vegetarian, Small Plates
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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5 Stars:
1414
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711
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464
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330
1 Star:
151
Visited On Friday, 23 October 2020

Excellent service delicious food and what an fantastic atmosphere in these hard sad times for many businesses well done cloud 23.

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Visited On Sunday, 04 October 2020

The afternoon tea has really gone down hill. The scones were inedible. We have been here since it opened but won’t be coming for afternoon tea again. It was dire.

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Visited On Saturday, 17 October 2020

Good night

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Visited On Saturday, 17 October 2020

Great night and perfect view

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Visited On Saturday, 17 October 2020

Afternoon tea with champagne. Great experience but quite pricey

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Visited On Thursday, 15 October 2020

Lovely place with the best views in Manchester. Only went for drinks but they were very tasty. Great friendly service with no problems at all. Highly recommended.

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Visited On Sunday, 11 October 2020

I was happy to pay extra to guarantee myself a window table, however once arriving and witness another couple be moved to a window table free of charge after complaining I felt as though I was better of not paying the significant amount of money extra. Service and drinks themselves were fine - however after paying for 2 hours at our table and then being told last orders were after 1 hour and 10 minutes we felt ripped off.

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Visited On Sunday, 11 October 2020

I recently booked to visit the Cloud 23 bar for Sunday 11th October and travelled from London especially. When I booked online I was advised I was able to keep the table for 2 hours, and booked (pre-paid) a slot at 6:45. When we arrived we were kept waiting downstairs for 15 minutes and advised to take a seat whilst we waited, this took us up to 7pm. As we arrived, a lady advised us we had the table for 45 minutes as they closed at 8, so our first round, would actually be our last and to order promptly. Why does it say on the website you are guaranteed a table for 2 hours and the option to book for 6:45 if you close at 8? This lady was also extremely rude and could tell she just wanted to get home for the evening. We then ordered and the drinks took 15 minutes to then come. We ordered 2 Porn Star Martinis and their Vimto cocktail... we were rushed to drink them as the waiter came over at 7:55 with our receipt, telling us they were then closing. The receipt then informed me these cocktails were non-alchoholic? Why would I come to a bar and order cocktails to be non-alcoholic... The bar also ran through no Covid-19 checks such as, temperature checks... nor spoke through any procedures. I wouldn’t recommend this bar and I will be following with a large complaint. Waste of money.

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Visited On Saturday, 10 October 2020

Lovely afternoon tea with fabulous service! Had requested an extra treat for the bride to be which the staff put together on a decorated plate which was a great personal touch for which I was thankful!

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Visited On Saturday, 10 October 2020

Some of decor was rather dated- the leather sofa booths were rather worn

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Visited On Saturday, 10 October 2020

Excellent service and reasonable value for or special occasion

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Visited On Friday, 09 October 2020

My experience was overshadowed by the lack of COVID rules being applied. Face masks should have been worn by both staff and customers when moving away from their tables. This did not happen and thus it made both me and my wife feel unsafe. My wife is a nurse and works on the frontline.

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Visited On Friday, 09 October 2020

Made a booking and put deposit and found a later time available , so called up and the lady had changed our booking for a later time and said not to worry she’s put all the notes on the system. Very polite staff , we were welcomed with our table ready. We were enjoying our evening, the views were amazing. Even though the cocktail menu was limited they were able to make the classics. Later on in the evening bearing in mind we had the table for 2hours. We got told by a rude member of staff that she wanted the table clear 30 mins prior to what we had booked for. I later then questioned her we had the table for 2 hours and she said there were no notes on the system even though she was still telling us to leave earlier than our original booking. No apology no reason to explain her mistake just a huff and puff from her. Quite frankly the evening was very chilled and relaxed . This encounter was fairly embarrassing even though I was there on a very special occasion , and don’t think I would go there again if that’s how a member staff can treat customers.

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Visited On Friday, 09 October 2020

Not value for money sandwiches tasted off wouldn’t recommend at all

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Visited On Thursday, 08 October 2020

Really looked after us and made the engagement feel even more special.

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Visited On Thursday, 08 October 2020

Very welcoming. Staff extremely pleasant and helpful. Very relaxed atmosphere .Had a slight problem with booking fee credit on bill, but very quickly resolved. Will revisit although drinks a little on the expensive side.

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Visited On Thursday, 01 October 2020

Lovely place and setting although, service was particularly slow. I understand covid-19 table service restrictions will have an impact however we were seated for around 3 hours and were only served 2/3 drinks and drinks menu was quite limited.

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Visited On Sunday, 27 September 2020

Both myself and my partner loved our Champagne Afternoon Tea. It was my partner's birthday and it was a lovely special afternoon. Thank you also for extending our voucher which expired during your lockdown. We will definitely be back again this year.

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Visited On Saturday, 26 September 2020

I bought my Dad afternoon tea for his 70th birthday. It was very enjoyable and the service was good.

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Visited On Thursday, 01 October 2020

We had a wonderful night for my girlfriends birthday which was thanks to the amazing staff on the night

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Visited On Saturday, 03 October 2020

Thank you so much for fitting us in to celebrate my wife's birthday. The service was excellent and the staff very friendly. We would definitely recommend and the night time views of the city are fantastic. Well done.

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Visited On Friday, 02 October 2020

Super night. Jess was fantastic and assisted in my proposal to my partner 😁 We were given a perfect seat in a quiet corner and the drinks and service were fantastic Thanks for a great evening

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Visited On Saturday, 26 September 2020

Lovely staff and gorgeous gesture of a feee bday cocktail for the guest of honour

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Visited On Sunday, 27 September 2020

It's a great way of feeling very British by doing a traditional tea time and having a great view over Manchester :)

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Visited On Friday, 25 September 2020

Place was amazing to come and visit, after hearing local people talk about it.

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