or
or

Cloud 23

303 deansgate , Manchester , United Kingdom, M3 4LQ
Restaurant info
Opening Information

We are open every day.
Monday -Thursday: 11am - 00.30
Friday: 11am - 01.30
Saturday: 9.00am - 01.30
Sunday: 9.00am - 00.30
Children under 18 are allowed between the hours of 11am and 5pm.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Cloud 23

Cloud 23 is a destination bar on the 23rd floor of the Beetham Tower. Overlooking the iconic cityscape, take a seat by our floor-to-ceiling windows and revel in an afternoon or evening of indulgence and elegance. From opulent interiors to innovative drinks, afternoon tea and food menus, Cloud 23 is an experience you will never forget.

Cuisine: Afternoon Tea, British, Brunch, Cocktails, Contemporary, Dessert, High Tea, Vegetarian, Small Plates
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Avios will be awarded within 14 days from dining.
Select an Area
Offers Available
The time you have requested is not available. Please try a different time or date.
The time you have requested is not available. Please try a different time or date.
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
1014
4 Stars:
542
3 Stars:
341
2 Stars:
240
1 Star:
100
Visited On Sunday, 17 February 2019

Only 2 finger sandwiches between 2 people with mustard on. afternoon tea wasn’t great at all. Nobody wants wraps on afternoon tea and considering it was the cloud 23 we were very disappointed. Also by the time the leaf in the green tea was ready the water was cool. Cocktails were good even though got charged £2 extra for some reason. The view was great but we wouldn’t come back for afternoon tea here as itsmuch better even in the smallest of places. Staff were lovely though, nothing wrong with them.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 18 February 2019

It was busy but we all had a good time and enjoyed our food and drinks

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

The restaurant was amazing & the views were unbelievable! The afternoon was average, savory pieces were gorgeous but the scones were very dry. The main thing that let it down was the service-the waitresses were very rude and didn’t really care. They were not very smartly dressed and because of this we asked for the service charge to be taken off as they were so rude-this resulted in the waitress rolling her eyes at us and sighing-she didn’t even say Thankyou after we had paid. Such a shame as we had a lovely time up until this point.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 18 February 2019

The food and drink were really nice but the service was very slow. Initially it seemed good as we got a pot of tea straight away, but it was about 35 minutes of waiting before our afternoon tea arrived. It was only then that our cocktail order was taken. We also asked for another pot of tea each, but after 10 more minutes this hadn’t arrived, we were extremely thirsty at this point as we didn’t have any drinks so had to order the tea again. The wait wouldn’t have been so bad if we got a cocktail straight away and had been informed of the wait. We understand the staff were busy but we started to think they had forgotten about us!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

Was very relaxed

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 14 February 2019

The staff were rude and I was very disappointed. Our tea cups had hair in and twice my wife asked for a new cup, we had reserved a window table only to be told when we got there that all the window seats were occupied. What is the point of reservation then? I won’t be returning again

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 14 February 2019

The service was very good as always, the starters were okay, a little on the small side, as I had the cured beef and the bread had too much mustard on which overpowered the whole beef taste in your mouth. The most disappointing bit was the main meal, the ox cheek pasta lack any hint of taste, the whole dish was bland, no seasoning at all and even the ox cheek had next to no flavour at all. Also the fries on the steak had been left for a long time under the heat lamp and come out over cooked and dry.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 14 February 2019

First time visit for us , a valentine’s treat for my wife. I booked online and left itbat that. On arrival I was disappointed to be seated away from the window area and was informed that this should be requested at the point of booking, and even then could not be guaranteed. Although it was a pleasant experience, it would have been nice to be able to experience the views offered by this well appointed location

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 17 February 2019

Loved it - great way to celebrate my birthday - thank you x

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

Bad management booking an event and stopping pre booked and paid guests from entering. Waited half an hour past my booking time to only go up when I said I had pre bought drinks. Was told I had to leave in an hour so basically hurry up. Confirmed the booking three times and not once was told about the double booking and was in fact told there was no time limit on my table. Happy Valentine’s Day...what a shambles! Needless to say I didn’t feel welcome at all and left after my pre bought drinks to spend my money elsewhere.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 17 February 2019

Second visit. Well worth it. Fantastic food, service excellent. Look forward to visiting you again soon.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 15 February 2019

You need to add more seating with a direct view out of the window for larger tables or group of people but other then that everything was great service was great and friendly .

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 14 February 2019

Fantastic experience, would defiantly recommend.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

Beautiful venue with a 5* service.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

First time visiting and would definitely go back. Was a bit chilly when the air conditioning was turned on but service and food was fabulous.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

Drink service is very slow. Great views.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

We waited first 10 minutes outside the lift thinking ok maybe it’s busy upstairs. Then to find there was plenty of space and we would’ve been more than happy to wait at the bar. We then waited 20 minutes to be served after our reservation had been mistaken. Was not happy with the experience and would not recommend due to the service from staff. There lack of knowledge on the menu and shortage of stock at the venue.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

Booked valentine's package with window seat arrived to find our pre booked table was already occupied and was then seated elsewhere whilst we still was seated in a window seat the staff wasnt aware of what we had pre-booked so we was left having to ask for our package to which when it finally did arrive for the price we paid was ridiculous 6 chocolate truffles and 2 glasses of champagne for £55.00 this was our first visit to cloud 23 and left feeling very disappointed the prices of the drinks in general are pretty unreasonable my wife got a double Hendricks gin with just a normal slimline tonic once the bill arrived we found out that the price for this alone was £20.50!! We understand its a nice place to visit for the views etc and do expect to pay a higher rate than other places in Manchester but £20.00 for 1 drink!!.. on this basis we wouldn't recommend cloud 23 to others.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 15 February 2019

Classy place, not overpriced. Nice music and atmosphere, great views.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 February 2019

Had a lovely time for our twin girls 30th birthday x

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 15 February 2019

Excellent. Food, service and ambience. Would highly recommend.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 13 February 2019

Had most enjoyable time, staff were extremely kind in organising a sweet platter for my wife as a surprise, this extra touch was appreciated very much. Lovely afternoon tea with fabulous views.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 14 February 2019

Fantastic views and lovely food and drinks. One of the pricier afternoon teas in Manchester but good quality and the views on a sunny day make it worth it. Staff very welcoming and and service is good.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 08 February 2019

All the staff were very nice. Especially the American waiter. Afternoon tea was nice. Cocktails were great. View, as ever, was amazing!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 06 February 2019

Thoroughly enjoyed my experience here. The atmosphere was lovely and relaxed and the service provided was immaculate. It was my friends 21st birthday and from leaving the lift she was greeted with birthday wishes which continued throughout our time here, it made her day really special! Thanks to everyone at Cloud 23!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money