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Cloud 23

303 deansgate , Manchester , United Kingdom, M3 4LQ
Restaurant info
Opening Information

We are open every day.
Monday -Thursday: 11am - 00.30
Friday: 11am - 01.30
Saturday: 9.00am - 01.30
Sunday: 9.00am - 00.30
Children under 18 are allowed between the hours of 11am and 5pm.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Cloud 23

Cloud 23 is a destination bar on the 23rd floor of the Beetham Tower. Overlooking the iconic cityscape, take a seat by our floor-to-ceiling windows and revel in an afternoon or evening of indulgence and elegance. From opulent interiors to innovative drinks, afternoon tea and food menus, Cloud 23 is an experience you will never forget.

Cuisine: Afternoon Tea, British, Brunch, Cocktails, Contemporary, Dessert, High Tea, Vegetarian, Small Plates
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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5 Stars:
1087
4 Stars:
575
3 Stars:
363
2 Stars:
257
1 Star:
107
Visited On Sunday, 21 April 2019

First time visiting cloud 23. Nice bar with view. We paid for a window seat with champagne and nibbles which was a pleasant start to our night out.

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Visited On Saturday, 20 April 2019

The service, whilst friendly, was terribly slow. We waited for almost an hour before the food arrived, the pots of tea were tepid and we waited a long time for our cocktails at the end of afternoon tea. I think it's slightly on the expensive side and given the waiting time, definitely not value for money.

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Visited On Saturday, 20 April 2019

Brilliant service will definitely be back

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Visited On Sunday, 21 April 2019

Food was average.. nothing to special The cocktails & service made up it Lovely bar Awesome Belinis Amazing service

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Visited On Saturday, 20 April 2019

When you turn right coming out of the lift, the atmosphere at that part of the bar isn’t that great, and the decor needs to be updated around there.

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Visited On Friday, 12 April 2019

We felt that the service was great and the staff were friendly. The food was lovely!

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Visited On Saturday, 20 April 2019

Amazing view and lovely afternoon tea.

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Visited On Tuesday, 19 March 2019

My niece was visiting Manchester - a rare event, so I wanted to do something special with her. My problem was her dietary requirements - not only gluten-free, but also vegetarian. The staff couldn't have been more helpful in both the organising and the delivery of this. Thank you!

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Visited On Saturday, 13 April 2019

We ordered the Eggs Benedict and waffles - the Eggs Benedict was two tiny untoasted muffins with cheap fatty ham on top and the waffles had stale banana on. Food wasn’t worth the money they charge, slow service to start but we ended up having quite a few drinks which were okay. Overall, not great value for money, would look to try elsewhere instead of returning here.

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Visited On Tuesday, 16 April 2019

Service was abit slow

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Visited On Tuesday, 16 April 2019

Great service from the staff. And an absolute wonderful surprise for my other half Would Highly recommend it

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Visited On Monday, 01 April 2019

80th afternoon tea celebration spoilt due to lengthy delay at being shown to the table and having to continually ask for food / drinks to be served.

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Visited On Thursday, 11 April 2019

Special treat for my boyfriend’s birthday and did not go as planned, got told after we’d ordered and received drinks that we would not be receiving the food we had ordered as “a large party is happening next door”. Paid £30 for the table and received a few measly nuts and a handful of crisps. Not at all impressed for the price and unhappy with service. Would not recommend to others.

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Visited On Saturday, 13 April 2019

Really good service, friendly staff and apologetic when there was a delay.

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Visited On Saturday, 13 April 2019

Lovely setting, attentive staff and good quality food and drink

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Visited On Saturday, 13 April 2019

I struggled to actually book this experiment, after 2 days of being on hold on the phone, and 2 days of errors on the website booking I had to resort to contacting a friend of mine who actually works at the hotel, and he sorted it out for me . I also thought the drinks prices were very high

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Visited On Friday, 12 April 2019

The supply of tea, coffee etc. from the bar was extremely slow and by the time the drinks arrived at the table they were only just warm rather than hot. When you are paying £27.50 (including the automatically added service charge) this is not good enough.

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Visited On Saturday, 13 April 2019

After being made to wait downstairs, with the lift going up an down a number of times, with plenty of space, we finally got upstairs, were shown to our table and sat waiting for 15 mins with no one serving us. We decided to leave.

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Visited On Friday, 12 April 2019

I tried for 2 days to phone Cloud 23 to enquire about something relating to my booking. They never answer their phone. Why pretend that "we are experiencing a high volume of calls at the moment" and leave your customers on hold for ever if you have no intention of picking up?

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Visited On Saturday, 13 April 2019

Very attentive staff-couldn’t be friendlier!!lovely experience!!

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Visited On Sunday, 14 April 2019

We arrived at just before 11am for our booking and taken straight out table which was great. What was not great was having to wait until 11.20am for someone to come and take our order and in fact we had to ask the person to come over as no one seemed to care about serving us. Very disappointed. When we were finally served we were served the wrong drinks. And the food also took a while to come out but once it did come out the food was fine. Can’t see that we would recommend this or come again for brunch as I’m sure you can understand we were very disappointed.

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Visited On Sunday, 14 April 2019

Lovely brunch. Food was really nice. Plenty of drinks included. Great views .

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Visited On Saturday, 13 April 2019

Our waitress was brilliant from start to finish, really wish we got her name so we could give her the great feedback. Recommend the Brunch in the clouds.

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Visited On Saturday, 13 April 2019

Lovely place. Definitely will return

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Visited On Saturday, 06 April 2019

Service was slow, especially when clearing the tables. We had to ask several times for the table to be cleared and only half was cleared when we did ask. Slow also for drinks service

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