Cloud 23

303 deansgate , Manchester , United Kingdom, M3 4LQ
Restaurant info
Opening Information

We are open every day.
Monday -Thursday: 12pm - 00.30
Friday: 11am - 01.30
Saturday: 9.00am - 01.30
Sunday: 9.00am - 00.30
Children under 18 can enter the venue between the hours of 11am and 5pm.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Cloud 23

Cloud 23 is a destination bar on the 23rd floor of the Beetham Tower. Overlooking the iconic cityscape, take a seat by our floor-to-ceiling windows and revel in an afternoon or evening of indulgence and elegance. From opulent interiors to innovative drinks, afternoon tea and food menus, Cloud 23 is an experience you will never forget.
From 17:00, we operate a smart casual dress code policy.

Cuisine: Afternoon Tea, British, Brunch, Cocktails, Contemporary, Dessert, High Tea, Vegetarian, Small Plates
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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464
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332
1 Star:
152
Visited On Friday, 30 October 2020

Evening tea not substantial I’ve had afternoon tea previously which was much more not value tor money at all. Service was terrible trying to get attention of the waitress for a drink was almost impossible. I know we are in strange times but for what you pay very disappointing

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Visited On Saturday, 31 October 2020

Made my mum feel special on her birthday thank you and the service was impeccable.

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Visited On Saturday, 31 October 2020

Our evening tea in Cloud23 was awful. The food was terrible, very limited and the service from the staff was extremely slow, had to wait ages for our drinks plus drink selection wasn't great. The drinks that we received were full of ice and hardly any alcohol. We were moved at 9.30pm and didn't get our requested baileys.

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Visited On Saturday, 31 October 2020

Very poor service - limited food selection Ran out of cupcakes

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Visited On Friday, 30 October 2020

Nice atmosphere, quality food, excellent service

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Visited On Thursday, 29 October 2020

Great visit as always to Cloud 23 for the Skyline Evening Tea package. Less atmosphere than usual with social distancing measures and less people being out but that can’t be helped, still a lovely visit and great service by the team.

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Visited On Saturday, 24 October 2020

Our waitress was lovely. She was s helpful and made us feel welcome.

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Visited On Sunday, 25 October 2020

Had a voucher purchased as a gift for afternoon tea. Service very good but the afternoon tea very dry and not very fresh in my opinion.

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Visited On Saturday, 24 October 2020

Thanks to cloud 23 for an amazing experience and for making the proposal extra special!

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Visited On Saturday, 24 October 2020

Lovely atmosphere food and great & friendly staff.

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Visited On Friday, 23 October 2020

Excellent service delicious food and what an fantastic atmosphere in these hard sad times for many businesses well done cloud 23.

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Visited On Sunday, 04 October 2020

The afternoon tea has really gone down hill. The scones were inedible. We have been here since it opened but won’t be coming for afternoon tea again. It was dire.

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Visited On Saturday, 17 October 2020

Good night

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Visited On Saturday, 17 October 2020

Great night and perfect view

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Visited On Saturday, 17 October 2020

Afternoon tea with champagne. Great experience but quite pricey

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Visited On Thursday, 15 October 2020

Lovely place with the best views in Manchester. Only went for drinks but they were very tasty. Great friendly service with no problems at all. Highly recommended.

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Visited On Sunday, 11 October 2020

I was happy to pay extra to guarantee myself a window table, however once arriving and witness another couple be moved to a window table free of charge after complaining I felt as though I was better of not paying the significant amount of money extra. Service and drinks themselves were fine - however after paying for 2 hours at our table and then being told last orders were after 1 hour and 10 minutes we felt ripped off.

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Visited On Sunday, 11 October 2020

I recently booked to visit the Cloud 23 bar for Sunday 11th October and travelled from London especially. When I booked online I was advised I was able to keep the table for 2 hours, and booked (pre-paid) a slot at 6:45. When we arrived we were kept waiting downstairs for 15 minutes and advised to take a seat whilst we waited, this took us up to 7pm. As we arrived, a lady advised us we had the table for 45 minutes as they closed at 8, so our first round, would actually be our last and to order promptly. Why does it say on the website you are guaranteed a table for 2 hours and the option to book for 6:45 if you close at 8? This lady was also extremely rude and could tell she just wanted to get home for the evening. We then ordered and the drinks took 15 minutes to then come. We ordered 2 Porn Star Martinis and their Vimto cocktail... we were rushed to drink them as the waiter came over at 7:55 with our receipt, telling us they were then closing. The receipt then informed me these cocktails were non-alchoholic? Why would I come to a bar and order cocktails to be non-alcoholic... The bar also ran through no Covid-19 checks such as, temperature checks... nor spoke through any procedures. I wouldn’t recommend this bar and I will be following with a large complaint. Waste of money.

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Visited On Saturday, 10 October 2020

Lovely afternoon tea with fabulous service! Had requested an extra treat for the bride to be which the staff put together on a decorated plate which was a great personal touch for which I was thankful!

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Visited On Saturday, 10 October 2020

Some of decor was rather dated- the leather sofa booths were rather worn

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Visited On Saturday, 10 October 2020

Excellent service and reasonable value for or special occasion

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Visited On Friday, 09 October 2020

My experience was overshadowed by the lack of COVID rules being applied. Face masks should have been worn by both staff and customers when moving away from their tables. This did not happen and thus it made both me and my wife feel unsafe. My wife is a nurse and works on the frontline.

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Visited On Friday, 09 October 2020

Made a booking and put deposit and found a later time available , so called up and the lady had changed our booking for a later time and said not to worry she’s put all the notes on the system. Very polite staff , we were welcomed with our table ready. We were enjoying our evening, the views were amazing. Even though the cocktail menu was limited they were able to make the classics. Later on in the evening bearing in mind we had the table for 2hours. We got told by a rude member of staff that she wanted the table clear 30 mins prior to what we had booked for. I later then questioned her we had the table for 2 hours and she said there were no notes on the system even though she was still telling us to leave earlier than our original booking. No apology no reason to explain her mistake just a huff and puff from her. Quite frankly the evening was very chilled and relaxed . This encounter was fairly embarrassing even though I was there on a very special occasion , and don’t think I would go there again if that’s how a member staff can treat customers.

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Visited On Friday, 09 October 2020

Not value for money sandwiches tasted off wouldn’t recommend at all

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Visited On Thursday, 08 October 2020

Really looked after us and made the engagement feel even more special.

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