Our Restaurant is open from;
Sun - Thurs: 12:00 - 00:00
Fri - Sat: 12:00 - 2:00
Our Shisha is open from;
Sun - Thurs: 15:00 - 00:00
Fri - Sat: 15:00 - 2:00
(Smart Dressed, No Tracksuits! 7 Days a Week)
- Business Lunch
- Full Bar
About Cielo Prlr
CIELO is Italian for sky. Our talented team of chefs. Front of house and founders... had a vision to bring a new type of dining experience. Where the fusion of flavours from their dishes and cocktails would be celebrated within a contemporary interior setting. All are welcome to enjoy the very best of Turkish and Italian cuisine and hospitality. *NOTE* WE DON'T TAKE BOOKINGS FOR THE SHISHA LOUNGE.
This is the second time we have been here first time was perfect which is why we came back this time with a large group 11 of us for a birthday. When we got there they were playing loud house music but after a while put on nice music. Starters were all perfect except one was forgotten about but 2 main courses were cold and where taken away reheated in a microwave and brought back, 1 main course came very late. Deserts were also a problem 3 were not available and the baklava was very dry unlike last time one of us ordered a coffee asked 3 times for sweetener and gave up giving the coffee back, it was a shame as we had praised the restaurant to our family who was with us but left a bit disappointed. Also as we were leaving the manager was there and didn’t even say goodbye would have been nice with the 12.5% service charge and a bill of nearly £400
Service was awful. Wrong food not once but twice! Wrong steak and wrong dessert and the place was not even busy. Waiter was arrogant acted as if he knew everything and got it badly wrong. Wont be coming back.
Beautiful place with a warm vibe. Definitely coming back soon.
Me and my partner fancied going there for the first time on New Year’s Eve. Way to expensive for the service they offer. Music way too loud and very wrong song choices for the kind of atmosphere. Not going back for sure . Waitresses weren’t friendly either, felt uncomfortable. Me and my partner fancied a little hookah, but after seeing the prices, our interest level definitely reached levelled -1.
One staff member was not very helpful and he seemed pre occupied he wasn't really listening we had to keep repeating ourselves and not very friendly, the manager and rest of the staff were great. I would still come back again as everything else is fantastic.
Lovely food, amazing staff. Thank you for a great evening for our party of 17.
Our order took ages to come and then in the end came wrong, the waiters didn't seem that concerned at all. They wanted to charge 2 people in our group £10 even though they didnt want to get shisha. But other than that we did enjoy the night although it would have been alot better if the above was corrected.
Really enjoyed my night! Wonderful location for pictures as well.
I shall definitely return
Place was lovely and the food was really good
I had a great Birthday Thankyou🥳
Went to Cielo with large group of colleagues. Interior is ambient, luxurious with nice music in the background. Deposit and order list was given weeks in advance of our visit but we were still made to wait for our drinks, then again starters and then again mains. We were provided with complimentary olives after about an hour of wait and then bread on its own with no dips. Mains were delicious but portions were bit on a small side for the price we were paying and what normally restaurants in the local area charge. Service charge of 12.5% made a big dip into our bill total with no apologies for the wait. This charge didn't justify service and experience we received and for those reasons I wouldn't make any recommendations.
TERRIBLE SERVICE. Waited over 1 hour for the food and when complained to management their excuse was - “it’s fight night”. As a customer this is not my problem. You have the capacity to fit over 350 people and therefore should be able to cater to that. Didn’t have enough staff as well. Never had service as bad as this
Good environment. However service was very slow. I had a table booked and was standing at the door for 5mins and nobody was approaching us until I had to get someone’s attention to let them know I have a table booked. Waiters/waitresses were very slow taking orders. When me and my friend were requesting for things we was attended to after 20-30mins later. Then after paying for the bill the waiter had the cheek to question why the service charge was gonna be unpaid.
Absolutely awful! Service was so poor took thirty minutes to take our order then took 2 hours for our food to be delivered which was tasteless (we got steak) one of the steaks was not cooked to what we had ordered. The mojito taste like syrup. Just poor service not enough waiters and kitchen staff. If you want to take nice pictures for insta then this might be the place but food is awful and so is the service.
The main course took very long. Had to be chased a couple of times. Took an hour to get mains. The atmosphere was very good and hence made it enjoyable regardless. Nice place but better organisation of getting food out required
Lovely place food was great, lots of large groups having a great time. Would go back definitely x
Atmosphere was good not too loud. Food abit expensive for what it is but the staff was lovely. Also Shisha was decent. Went harsh after a bit.
Lovely place for a date night!
With the door print it was
Exceptional Service! Excellent Quality food and the staff are very attentive and polite! 100% Recommend and will be back a 4th time👌🏽
We came here for my boyfriends 25th birthday and the atmosphere was amazing. The food was delicious I got the mixed sharma I think it was and it was delicious. I recommend this restaurant for special events! The only issue was parking in that area. The interior decor is beautiful.
Just a tad too dark
Atmosphere and service were good