Monday - Saturday: 11.30 AM to 11.30 PM
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Charlie Franks
American style speak easy restaurant and cocktail bar
Fitted me and my friends in last minute on a Saturday night. Friendly and helpful staff, lovely food and drink and a brilliant live singer. Thankyou
Great welcome and friendly staff. Good choice of menu but a light lunch choice would be helpful particularly as the website still shows that option. One issue, in that we left a payment for a bottle of wine for our son and his wife who were dining in the evening but they were not given it. Disappointing. All good other than that.
Omg amazing meal great staff
The whole evening was a joy! Our waitress was lovely and friendly which made us all feel very welcome
I think the steaks were a little expensive for the quality. We have had better steaks for a slightly cheaper price elsewhere. I also think there needs to be more than just chips with the steak e.g. veg or mushroom. The buffalo wings, nachos and mushroom starters were lovely! We were a little annoyed at the end as we were charged £12 for nothing which we would have paid if it wasn't for us all trying to split the bill and work out what we each owed. The waitress took it off the bill as it was a mistake but it shouldn't have even gone on to begin with. The table next to us were complaining to us outside saying they have had lovely experiences before but that night was disappointing (food and entertainment) so I'm not sure if it was just an off night but it has put my partner off going again. Drinks were lovely we had beer, shorts, cocktails and wine but my friend was disappointed that her gin and lemonade didn't come in a fancy glass. She was also disappointed that we didn't get to wear the hats and do the conga as we had heard may happen. Overall a lovely evening but a couple of things that put a downer on it.
Very good all round - food was delicious and service excellent. The only reason it isn't five stars in the service is the food was a long time coming - over half an hour wait for one steak and one portion of cod and chips.
Absolutely wonderful evening, thoroughly enjoyed everything. Service, food and singer were all superb. Small hiccup with our bill that was rectified quickly and efficiently
The service was top rate food excellent . We had a table right by the piano where there was a singer and it was a little bit loud but her voice was good.
Took a party of 10 who were visiting Plymouth, they had a ball, great food, great staff, great surroundings, all in all a very good night so much so we stayed till closing Thank you all at CF
First impression was WOW. This place is amazing was looking for a romantic evening and certainly got it. The staff are warm and friendly. My steak was cooked to perfection and the atmosphere was fab. Cant wait to come back.
Visited for my birthday meal with my husband, food and cocktails were amazing and the waiter was really down to earth and friendly with amazing customer service skills
Absouletely fantastic...once again a brilliant time was had...took my brother and sister in law who were visiting from Essex...they were blown away by IT ALL...such great atmosphere, food and service. Special mention to Jack who was a breath of fresh air.
Amazing atmosphere and great service. Highly recommend.
Really relaxed restaurant with amazing food. Could have happily stayed there all afternoon.
Great venue and great entertainment whilst dining.
All staff were friendly funny and excellent. They all deserved their tips. It was incredibly quiet when we went and the staff did not mind or rush us out the door. The food was incredible! Drink portions generous. The restaurant itself is stunning. I have already recommended the restaurant to numerous people and it has only been a few days. I will definitely be returning!
I visited Charlie Franks on Saturday night with another couple. The booking was very easy to complete online, as was viewing their menu. When approaching the venue, you are not sure whether or not you have booked into a chippy but that's all part of the Speakeasy vibe they are trying to recreate (there is an additional entrance in the car park that sort of continues the theme). It is very welcoming but not really dark enough to create the atmosphere they are going for. Hopefully when they have had the air conditioning fitted (that they said was happening next week and they do need it) they can shut some curtains to generate the necessary ambience. We were immediately greeted (which is always nice) and offered drinks before proceeding to our table, we didn’t take this option and I regret it as the bar area looked very inviting. The food menu is varied enough to satisfy anyone but the really picky and awkward. I was disappointed with the choice of lagers on offers however but this is a common theme in Britain’s restaurants. In Britain we seem to think that Lager is the drink of the lower classes and most restaurants are loathed to offer it more than one spot on the menu. On the continent restaurants offer a much greater choice of draught and bottled lagers (I appreciate draught beers are difficult to keep especially when not selling a lot, however bottles are very easy to manage). We all opted for starters (mushrooms, scallops, buffalo wings) with no complaints heard. The main course was a resounding success, two of us had pork belly Gumbo and two the mega ribs off the specials board. You won’t be eating anything after the megaribs as they are basically a small pig covered in sauce on your plate. Both meals were tasty, satisfying and well presented. Throughout the meal, apart from a short break, you are treated to live entertainment in the form of a jazzy saxophonist. I would love to be there when they have singers and piano players (I am assuming there is piano players as they have a piano set up). The prices are reasonable, the service staff attentive, the entertainment pleasant and the food tasty, I will definitely be revisiting.
Fully excellent evening - we would go back in a heartbeat !
Our evening was just perfect from start to finish, the food was wonderful and the staff were exceptional. Will be booking for a return visit very soon.
We had our staff summer social at Charlie Franks and the service we received on arrival to departure was excellent. The staff were professional, attentive and great fun which was no mean feat considering there were 24 of us not to mention the other diners in the restaurant. The food was delicious and well presented. Evening entertainment provided by Gavin the saxophonist was brilliant. The whole evening was very relaxed and we would definitely come back again. Thank you to all the staff for making our evening a great success!!
Charlie Franks is perfect setting with excellent food and service, Very comfortable bar and dining area. Totally recommend.
Fabulous place, great atmosphere, staff , entertainment and food and drink. We loved it.
really nice place and atmosphere, they make you feel welcome.
Would highly recommend!!