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Champneys Eastwell Manor Restaurant

EASTWELL MANOR, Eastwell Park, Ashford, United Kingdom, TN25 4HT
Restaurant info
Opening Information

The restaurant is open daily to residents and non-residents for lunch and dinner.

Facilities

About Champneys Eastwell Manor Restaurant

THE MANOR RESTAURANT - TWO AA ROSETTES FOR CULINARY EXCELLENCE
Soak up the atmosphere in the Manor Restaurant, a gourmet destination in its own right. With a good mix of local residents and guests, enjoy our mouth-watering seasonal menus that focus on traditional English dishes tempered with a twist of modern European.

Bound by a commitment to the finest produce and locally sourced seasonal ingredients, enter our world of calm sophistication and character. Enjoy warm welcomes and superb service from the moment you arrive. We also offer a fine wine menu, with the perfect accompaniment to every choice you make.

Cuisine: Michelin Star
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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Visited On Friday, 25 May 2018

The staff are welcoming, warm and very attentive, makes you feel really special. The meal was incredibly delicious especially the mushroom veloute, highly recommend that starter and the cote de boeuf too. The whole ambience of the Manor is amazing, but the staff give it that extra special touch. We have been several times and we will be back again. Just love the place.

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Visited On Saturday, 19 May 2018

Really good. Highly recommending. The only thing that could be improved is communication with customer service.

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Visited On Friday, 18 May 2018

Excellent staff, especially Abi who served us.

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Visited On Wednesday, 16 May 2018

As a member of the spa and gym - the recent meal and service in the main restaurant was as good as ever and my partner thoroughly enjoyed the experience. I am also recommending and inviting my family to the Hotel next month. Keep up the great service.

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Visited On Tuesday, 15 May 2018

It was my friend's 40th and we had a lovely afternoon. Service was fantastic, the food was delicious and the gentleman looking after us was absolutely lovely, as were all the staff. Thank you for a wonderful day - it was my first visit and I will definitely be coming back!

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Visited On Thursday, 10 May 2018

The staff were very friendly and helpful. Nothing was too much trouble. Lovely spa. Beautiful house and grounds. Great continental breakfast.

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Visited On Saturday, 05 May 2018

Beautiful building and gardens Scones and cakes were delicious, but sandwiches were a bit boring (salmon, ham or cheese) would have been nice to be offered a table outside on such a lovely day

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Visited On Monday, 07 May 2018

During afternoon tea I asked for more tea, and after ten minutes of waiting I got up and had to walk around until I found someone to ask about it. It seems my request had been forgotten. Also, instead of being able to pay at my table I was told to go to the bar in a different room. I waited for more five minutes, unacknowledged while someone else was served. And then my reservation was not found, nor my order, so I had to list everything myself before being able to pay. I should have been able to pay at my table with a portable card payment device like all other restaurants I’ve visited. All this marred what was otherwise a pleasant visit for my family.

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Visited On Saturday, 05 May 2018

Really enjoyed our evening at Eastwell Manor, our food was of a high standard, the service was polite, attentive and professional, the establishment and the atmosphere was perfect. We had a lovely meal followed by a coffee in the lounge area, while we relaxed, played chess and enjoyed the beautiful surroundings.

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Visited On Saturday, 05 May 2018

Service was very slow order was taken straight away but took 25 minutes from taking our order to bringing our tea and coffee out so was sat with no drink for that long of time .

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Visited On Monday, 30 April 2018

Regular visits to eastwell Manor to celebrate special occasions over the years... feel that the fine dining experience watered down considerably since Champneys’s take over

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Visited On Monday, 30 April 2018

We had a lovely afternoon, everyone was very helpful and attentive. The food was lovely. A couple of things that would of made it better. 1) we asked for me tea, and when it was bought in it was like water I think they had just put more water on the leaves when I expected a fresh pot. We had one member who did not like dressings in sandwiches and we had to see if they could make a sandwich without dressing which they did but it would of been nice to have this asked at the begining. When it was time to pay I could not find where I needed to pay, this was not made very clear and I had to ask was told at the bar but I could not find the bar. None of these things spoilt our experience but these small changes would enhance the experience

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Visited On Friday, 27 April 2018

We have been regulars to Eastwell Manor over the last few decades and felt it was a very special place. We were so shocked to see the present dining room, which feels like its soul has been ripped out! The seating felt like a cross between TGI & ZiZis!! It was one decent place with old English charm that we took our European and American guests to, alas, no more!!

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Visited On Thursday, 26 April 2018

Wonderful service

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Visited On Tuesday, 24 April 2018

A wonderful meal would have been even better if the vegetarian main course options were a little more imaginative! Thankyou

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Visited On Friday, 06 April 2018

We thoroughly enjoyed our lunch to celebrate a birthday. Good food, a wide range of drinks and very friendly efficient service in an elegant setting. We hope to return.

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Visited On Wednesday, 04 April 2018

We ate dinner at the restaurant during our stay followed by two continental breakfasts. On the whole the staff lacked knowledge in terms of the food being served which we wouldn't expect for a fine dining restaurant For example we asked what meals were available for children. Having been given a number of choices we were then told they could only offer sausage and mash which was not helpful. We asked what meals they could adapt to ensure they were dairy free. We were told steak with red wine sauce would be ok only to be served a steak with no sauce which was rather disappointing. We asked what flavour sorbets the restaurant were serving and knowledge again was lacking and checks had to be made. We would expect a better standard of knowledge for a restaurant such as this. In terms of the actual food the steak I was served was extremely fatty (I could only eat half) and rather uninteresting with no sauce. The children's meals were nice enough but having asked for some vegetable we received our bill at the end of the meal and were charged for two sides of vegetables. We asked this to be taken off which it was. The wine served with our meal was delicious, red RIoja. It would have been nice to have been topped up once in a while by the waiter? We have to admit to hearing complaints from other dinner guests. One lady complained her chicken was too dry. At breakfast one morning one gentlemen asked if there was a problem with his order as he had been waiting 15 minutes. I had to wait at least the same for a second slice of gluten free bread one morning. There was clear evidence of staffing issues and sub pa food coming from the kitchen. What we can say is that the steak was removed from our bill hence the restaurant certainly did their best to address our issues. We would recommend the staff are encouraged to work on their general level of knowledge and the chief receive some feedback on the quality of food he is sending out. What the restaurant is able to offer in terms of ambience following a rather glamorous refit it cannot match in terms of service and quality of food. I hope action is taken since this is a beautiful setting and it would be nice to consider it an option for a revisit.

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Visited On Wednesday, 21 March 2018

Very nice venue helpful staff really liked

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Visited On Tuesday, 13 March 2018

Lovely afternoon celebrating my birthday, though I was a little worried as had booked online, but when I got there they had no record of my booking, thankfully managed to accommodate us though, plus overheard some people who came in after us and they had made an online booking and again no record of it. All in all though a lovely afternoon.

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