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Champneys Eastwell Manor Restaurant

EASTWELL MANOR, Eastwell Park, Ashford, United Kingdom, TN25 4HT
Restaurant info
Opening Information

The restaurant is open daily to residents and non-residents for lunch and dinner.

Facilities

About Champneys Eastwell Manor Restaurant

THE MANOR RESTAURANT - TWO AA ROSETTES FOR CULINARY EXCELLENCE
Soak up the atmosphere in the Manor Restaurant, a gourmet destination in its own right. With a good mix of local residents and guests, enjoy our mouth-watering seasonal menus that focus on traditional English dishes tempered with a twist of modern European.

Bound by a commitment to the finest produce and locally sourced seasonal ingredients, enter our world of calm sophistication and character. Enjoy warm welcomes and superb service from the moment you arrive. We also offer a fine wine menu, with the perfect accompaniment to every choice you make.

Cuisine: Michelin Star
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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3
Visited On Saturday, 11 August 2018

Just always think Eastwell Manor offers the best traditional afternoon tea.

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Visited On Friday, 10 August 2018

Fantastic as always

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Visited On Thursday, 09 August 2018

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Visited On Thursday, 09 August 2018

Very pleased with everything, food was lovely and staff very helpful.

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Visited On Thursday, 09 August 2018

We had a pleasant afternoon tea but the service really let the place down - not very attentive staff with some openly unfriendly and unsmiling. Made us feel we were an inconvenience. No one came into the room unless they had to do something, we had to wonder around to find out who to pay and although the house is beautiful, the gardens were very unkempt which was a shame.

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Visited On Monday, 06 August 2018

Friendly staff, but long wait for food

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Visited On Sunday, 05 August 2018

Excellent, 21st birthday treat for my daughter. The staff went the extra mile and brought out a beautifully decorated "happy birthday" plate with extra treats and a candle. It was lovely to be able to laze around in the garden afterwards .

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Visited On Saturday, 04 August 2018

All round lovely afternoon

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Visited On Friday, 03 August 2018

Second time here, excellent service and excellent food as always, wish they enforced a dress code though otherwise spot on.

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Visited On Friday, 03 August 2018

We have visited and stayed at Eastwell Manor frequently in the past and the experience on this occasion was very different. We felt that there was an air of incompetence throughout the hotel. The restaurant food was acceptable but it would have been good to have a menu with prices since we were not on a package deal. It would have been preferable to have noted on the menu that the cod recipe contained squid ink. The cheese souffle bore no resemblance to any I have seen or tasted before and I have eaten in many noted restaurants. The service was friendly but inconsistent regarding timing between different tables. On the whole a stay which was for a special anniversary turned out to be rather disappointing.

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Visited On Friday, 03 August 2018

We arrived for afternoon tea and no one really there to greet you, we had to look around and ask. Went to the bar and the girl behind the bar run off her feet and went off so we stood there with other people waiting for her to return, eventually she came back but were ignored until a man came to the bar and served us. We waited at least 10/15 minutes for drinks to be served to us on terrace. Really short staffed as they seemed to be running between places. We had a Pimms tea but tea bbroughtvfirst and we had to ask for the Pimms which should have been served first then asked when we would like the tea served. Staff were very friendly though and just feel they were run ragged on a very hot day.

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Visited On Friday, 03 August 2018

I visited Eastwell with my partner who travelled from London. It was a birthday treat however unfortunately we were unable to finish our afternoon tea because the restaurant was unbearable with the heat. I was surprised that no fans were in use given the heatwave at the moment. We chose not to sit produce thinking it would be cooler inside but this was a mistake. I could not fault the staff they were terrific and very accommodating brining cold water to help. I have visited Eastwell previously on a spa break which was great so I was a bit disappointed with my visit as I think making sure customers are comfortable should be a priority. I appreciate that there is no legal upper limit in terms of health and safety for your staff but again you should ensure hat their working conditions are considered.

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Visited On Friday, 03 August 2018

Lovely setting, everyone very pleasant and service good. Afternoon tea sandwiches, scones and cakes were excellent. Have now enjoyed afternoon tea here several times and will be doing so again.

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Visited On Wednesday, 01 August 2018

The offer said that we would be greeted with a complimentary glass of English sparkling wine - what a pity our waitress hadn't been told about the offer. She went away to check and the wine waiter arrived with two glasses a few minutes later. The afternoon tea was excellent and service attentive but not overbearing. We sat by a door and had a view over the courtyard garden. Tables were rather close together and a pity that all the diners were sat on adjacent tables although the room was less than a third full.

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Visited On Tuesday, 24 July 2018

Really lovely experience in a very pleasant environment; good selection of grub and plenty of tea. The staff were very good in attitude and approach

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Visited On Sunday, 29 July 2018

Understaffed, stuffy and decor is looking tired

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Visited On Friday, 27 July 2018

Whilst the food etc cannot be faulted, the restaurant was woefully understaffed, from checking in to the service. One poor girl was doing her best to service all customers, check new customers in, clear tables, bring food and tea etc without anyone helping. Made everything seem rushed and many tables were left uncleared. I would like to make it clear it was NOT the fault of that waitress but of the staff availability.

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Visited On Sunday, 29 July 2018

Excellent evening I thoroughly enjoyed it

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Visited On Saturday, 28 July 2018

This was my first experience of having afternoon tea and thoroughly enjoyed it. The tea and food was excellent and the staff very pleasant. Will definitely be paying another visit.

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Visited On Thursday, 26 July 2018

A most enjoyable afternoon having tea at Eastwell Manor and a stroll afterwards in the stunning grounds.

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Visited On Monday, 23 July 2018

We returned to easrwell manor for our 30th wedding anniversary, the staff was brilliant & the food outstandingly good. The atmosphere & ambience just perfect, far nicer than the dark cold place of 30 years ago on our wedding day.

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Visited On Friday, 20 July 2018

lovely afternoon tea a real treat in a perfect setting

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Visited On Saturday, 21 July 2018

Service and food was excellent. Very nice seating area

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Visited On Wednesday, 18 July 2018

Afternoon tea was a delight, sandwiches tasty, scones suitably light and the cake dainty and really delicious. The lovely waitress Ali needs special mention for her compassion in addressing and agreeing to our special request.

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Visited On Thursday, 19 July 2018

Staff lovely but afternoon tea order was wrong twice and sent back, not picked up on by staff. Lucky it wasn’t an allergy issue. Waited a really long time to see anyone to ask for more tea, by which time we had finished. Had to go to a different room to pay our bill. Not a 5 star experience as it has been in the past.

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