Eastwell Manor Champneys Hotel & Spa

EASTWELL MANOR, Eastwell Park, Ashford, United Kingdom, TN25 4HT
Restaurant info
Opening Information

The Manor Restaurant is open daily for dinner, while lunch service is only available on Saturdays and Sundays. Non-residents are welcome and we recommend to book online.

Facilities

About Eastwell Manor Champneys Hotel & Spa

THE MANOR RESTAURANT
Our gourmet dining destination in the heart of the hotel.
Lunch times (Sat / Sun only): 12.30pm to 2.30pm
Dinner times: 6.30pm to 9.30pm
Dress code: Smart Casual
Reservations: Online bookings

Cuisine: Michelin Star
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
399
4 Stars:
192
3 Stars:
119
2 Stars:
85
1 Star:
38
Visited On Monday, 13 April 2020

I have been asked for feedback when I haven’t even been as you had to cancel my booking due to recent events. I have been refused a refund although I had paid in full. I have not been offered another date or even a courtesy phone call. I would never recommend. I had to give 1 star to be able to review but should not even have 1 star.

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Visited On Wednesday, 11 March 2020

I phoned and emailed well on advance to explain that my father wasn't well and wouldn't be able to walk very far. I wasn't offered or told about closer parking which would of been a great help. My poor fraile Dad struggled to walk the distance from the car to the main entrance.

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Visited On Monday, 16 March 2020

2nd time we have been. Excellent, will come again.

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Visited On Tuesday, 17 March 2020

A Lovely afternoon. A birthday treat made even better by a beautiful setting, cosy environment, perfect service and delicious food.

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Visited On Saturday, 14 March 2020

Lovely afternoon tea in such a gorgeous setting x

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Visited On Saturday, 14 March 2020

Lovely Afternoon tea in beautiful surroundings.

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Visited On Friday, 13 March 2020

Thank you for making my Mums 85th Birthday Afternoon Tea so special I appreciated you accommodating the specific dietary requirements The sandwiches savoury rolls scones and cake selection were absolutely delicious Also the staff were wonderful and attentive and made the effort to acknowledge Mums Birthday and make sure everything was perfect Of course the venue is absolutely spectacular and so very well maintained A fabulous afternoon was had by all and precious memories made

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Visited On Thursday, 12 March 2020

Excellent service waitresses were great. Had afternoon tea very pleasant

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Visited On Tuesday, 10 March 2020

When booking i was never told there was an added Charge of An £13 tip , i had booked for a classic tea for five which would’ve come to £130 but when going up to pay for it they said it was £143 which took me back a bit when I asked what that’s for that’s when I was told I was paying £13 tip think it should be up to the individual person to pay what they would like and if they would like to leave a tip not to be told a certain price but apart from that the experience was absolutely out of this world would definitely come again and would definitely recommend many thanks!

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Visited On Monday, 09 March 2020

Had a lovely afternoon tea with my best friend! The food was delicious, everything was made fresh, tea was also very good. We have a sweet tooth and we don't usually go for the sandwiches but they were delicious. Excellent service from the waitresses, couldn't fault. Coming back again!

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Visited On Saturday, 07 March 2020

Service was very good. Sandwiches were an uneven selection which meant the two of us didn't quite have the same choice, which was a shame. We had a table for two but my chair was next to a pillar in the wall so sitting was a little bit awkward. Still, the room is beautiful, the house is beautiful, the grounds are beautiful and the service was lovely.

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Visited On Sunday, 08 March 2020

We had a brilliant stay, beautiful hotel and grounds. Accommodation was very comfortable and lots of space. Food was fantastic, service brilliant, spa treatments were great. I would definitely recommend a stay. I came with 3 girls for a more relaxed hen and it was perfect. We paid for a spa overnight stay package and the value for money was so good.

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Visited On Sunday, 08 March 2020

Staff were friendly and helpful, booking was difficult without acknowledgement of online booking, The venue was impressive but the food was mediocre.

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Visited On Sunday, 08 March 2020

I was booked in for a weekend break with spa access. Unfortunately due to the fact that nobody seems to ever answer the phone at the hotel or spa (I tried 29 times to get through on the phone) I was unable to book any spa treatments as by the time I actually got to speak to someone I was told all the treatment slots were already booked. I therefore cancelled my weekend booking as the whole point of the visit was to book Champney treatments. I have asked for a refund of my £278 but the hotel has refused this. I had to give a star rating for everything otherwise the review would not get submitted but I obviously did not experience any food and drink so cannot comment on that.

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Visited On Sunday, 08 March 2020

Very nice food & tea and a lovely atmosphere. I will go back :)

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Visited On Sunday, 08 March 2020

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Visited On Friday, 06 March 2020

Good

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Visited On Thursday, 05 March 2020

Wonderful experience. Had afternoon champagne tea and it was fantastic. Great service and food, especially the tea! When I win the lottery I will eat tea here every day!

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Visited On Saturday, 07 March 2020

Booked for 4 adults and a child, fully expecting a childs afternoon tea along with the adults. Cake stands came out, and there was enough for 2 people (on each cake stand) when we questioned about the childs food, we were told there us enough on the two stands to share, and were told well she's free what do you expect. This isn't advertised, as a child being free (on the website it states Mon-Fri). We did have words, and a smaller 1 person cake tier was bought out, so all ended up ok. Our server was exceptional, and handled everything very well, just a shame it was tainted over the child booking, as we've had the afternoon tea here a few times, and we've never had a problem before.

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Visited On Friday, 06 March 2020

Very expensive for 1 wine and a bottled cola!!! Afternoon tea was ok but got spoilt by Spa ladies coming around, in our eyes wanting you to book a spa treatment WHILE we was eating!!! That was so intrusive on our special treat!!!!!!

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Visited On Tuesday, 03 March 2020

very helpful and wellcoming staffs, Shannon at the reception desk very very helpful.

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Visited On Tuesday, 03 March 2020

We had a really lovely lunch which was made even more special by the wonderful staff. I'm coeliacs, and my gluten free cream tea was truly fabulous, and all handled really safely in view of contamination, very rare and very commendable. The staff made us feel so at home and were absolutely wonderful at creating a lovely experience. Sarah our host was just fabulous in every way, so polite and professional and looked after us very well, the young guy who let us out, showed us to the gardens and explained a little about the grounds (Australian, sorry we didn't catch all names)) and all staff members were so friendly, smiley, and full of great information delivered always in a professional but friendly approachable manner, they really enhanced the whole experience. Thank you so much, best afternoon we've had in a very long time.

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Visited On Monday, 02 March 2020

Eastwell Manor is absolutely beautiful. My daughter in law and I had afternoon tea and we thoroughly enjoyed it. A wonderful afternoon. My son has purchased another Afternoon Rea for my gift for Mother’s Day, so I shall be returning again soon. Thank you for a wonderful experience.

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Visited On Sunday, 01 March 2020

Great nights stay, great service, great manor, no issues at all. I Would stay again.

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Visited On Sunday, 01 March 2020

I had purchased a classic afternoon tea for two voucher for my mum and was rather disappointed when it came to paying the bill. we went to pay for 2 addition drinks as the vouchers covered the afternoon tea, only to discover the voucher didn’t even cover the tea, why sell a voucher for afternoon tea and then add additional charges on the day! Bar staff aware this happened regularly and shrugged the situation off .. struggling to understand how you can sell a voucher for a product that is then paid in full to adding additional charges come time of consumption. Really disappointed and will not be returning, other visitors should be aware before arrival so they are not caught out on the day

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