Central Oven & Shaker

8 Neville Street, Newcastle, United Kingdom, NE1 5EN
Restaurant info
Opening Information

Monday 8am – 1.30am
Tuesday 8am – 1.30am
Wednesday 8am – 1.30am
Thursday 8am – 1.30am
Friday 8am – 1.30am
Saturday 8am – 1.30am
Sunday 8am –1.30am

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About Central Oven & Shaker

A one-stop-shop of wood-fired Neapolitan pizza, cocktails, weekend DJs, craft beer, salads and punch. Whether you're waiting for a train and fancy an afternoon coffee with a dip 'n' dough board, or some late-night slices and a boogie with the gang.

Cuisine: Italian, Pizza
Dress Code: Casual
Price point:
£ £ £ £ £

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457
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140
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63
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23
1 Star:
12
Visited On Friday, 18 September 2020

Amazing service, food and drink as always!

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Visited On Friday, 18 September 2020

Lovely restaurant, great service, lovely food

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Visited On Friday, 18 September 2020

Food was delicious, really great menu options and the decor is really lovely. Staff were also super friendly. Will definitely return/recommend to friends.

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Visited On Thursday, 17 September 2020

The gentleman who served us couldn't be more helpful. He was pleasant and friendly nothing was a bother. We changed our booking at the last minute and they couldn't have been more helpful.

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Visited On Tuesday, 15 September 2020

Lovely food, drinks and friendly staff. Would recommend

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Visited On Saturday, 12 September 2020

Brilliant service, good food.

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Visited On Saturday, 12 September 2020

Slow service and large table next to us arguing between each other

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Visited On Saturday, 12 September 2020

The server was friendly and helpful. We did have to get her to wipe the table again as the guy who did it before her didn't get the sticky spilled drink off it. Also the knives and forks were dirty. So my only suggestion would be better cleaning especially now.

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Visited On Saturday, 12 September 2020

All around a great and well price bar

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Visited On Saturday, 12 September 2020

Waited 45 minutes before even getting served for drinks.

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Visited On Saturday, 12 September 2020

Food was great. But painfully long waits. Sat and watched our cocktails sit on the counter for 20 minutes before staff brought them over. One team member dropped a glass and only half cleared it up. Rest of the team were lovely and our waitress was friendly but service was very slow. No drinks for 40 minutes!

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Visited On Friday, 11 September 2020

Great food and service, Sam was fab

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Visited On Sunday, 06 September 2020

Italian afternoon tea with Prosecco.

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Visited On Sunday, 06 September 2020

Fantastic service and great atmosphere

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Visited On Saturday, 05 September 2020

Really friendly staff

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Visited On Saturday, 05 September 2020

The staff were really friendly and welcoming. Table service was great and we had such a good night!

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Visited On Saturday, 05 September 2020

Loved our time here. Staff were brilliant. The bottomless afternoon tea was perfect. Our glasses were never empty. Will defo visit again on our next weekend in Newcastle.

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Visited On Saturday, 05 September 2020

Loved it. The bottomless prosecco was definitely bottomless and the food was yummy. The only thing is we waited 30 mins before getting our food and drinks to start with but after that the service was great. Will definitely book up again.

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Visited On Saturday, 05 September 2020

Very dissapointed with my visit on Saturday. We waited over 30 mins to even get our drinks. Then by 1 hour and 15 mins after we arrived we started to question why we didn't have our food. Many tables who came before us had been served the afternoon tea. The waiter was lovely but clearly had too many tables to look after. Very difficult to get anyone's attention. Very dissapointing as I've been here a few times before and was really impressed. Yes it was a wowcher but you should still be treated with the same service.

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Visited On Wednesday, 02 September 2020

Staff were lovely. Very friendly and service was brilliant. Food was amazing

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Visited On Friday, 04 September 2020

Great food and service as always thank you!

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Visited On Thursday, 03 September 2020

Really nice experience! Waiters & waitresses were really friendly and was just a really nice visit even in these uncertain times.

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Visited On Wednesday, 02 September 2020

Very nice afternoon, great service.

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Visited On Sunday, 30 August 2020

Served by Harriet who was amazing!! So friendly and welcoming. Drinks were lush. Would always recommend.

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Visited On Monday, 31 August 2020

Visit Date:Monday, 31 August 2020 Never complained, but there are some serious issues that need to be raised with this place. I’ve booked this place over two weeks in advance just to make sure everything will be ok during the current circumstances. Got there and nothing could have went worse. 1-No staff at entrance-had to wait ten minutes and eventually went to the bar myself to ask to be seated- response “just go up the stairs and find someone”; 2-Eventually pulled a member of staff (told them we had a reservation for 17:30) and they were looking through the bookings and they said they couldn’t find any bookings under my name-eventually found it but stood there akwardly while waiting; 3-Sat down- staff took drinks order-took 20 minutes for the drinks to arrive, in the meantime no one took our order for food- at this point everyone around us were having at least their starter. Staff came and gave us cutlery, we were still waiting for our food order to be taken. Then they came to ask “what did you order again?” And I was like well, we didn’t even order. Not to say that the cutlery was absolutely disgusting-dirty-even staff said how dirty the plates and cutlery are. 4-Staff took order for food eventually and it took another 30 minutes for starters to arrive (at this point we were in the restaurant for at least one hour without even starters)-starter was nice anyway (burrata). 5- at this point we had loads of plates and empty glasses that no one took off the table to have a bit more space. 6- we have finished with our starter for at least 20 minutes and no one took the plates away. Where we were seated was in view of the kitchen and we could see that there was some fries that have been sitting on the counter for at least 25 minutes and we were hoping they weren’t going to be served with our food. However, the fries ended up to be ours and they basically sat there for a long time, as they were clearly ready long time before the pizzas (pizzas were not even in the oven and the fries were plates up?) There were some pizzas ready and we thought they were ours then staff took the pizzas to the table next to us-the other customers said that that was not the pizza they ordered-staff took pizza back into the kitchen and probably after 10 minutes they gave it to us????? Along with the fries that by this time they would have been on the counter for over 35 minutes. No words, honestly so dissapointing. Shocking I would say. At this point I wasn’t even angry. During this time barely a “sorry” from the waitress. In the meantime we were brave and ordered another round of drinks. And we waited. 7-got the pizzas and the lovely COLD fries 8-pizzas were ok-ish (the bbq porchetta litterally had chewing bits in it) the goats cheese and jam was alright. 9- got the drinks by the time the pizzas were finished (at this point it was well over two hours) 10- asked for the bill and she said “I will be two minutes”-20 minutes later I was still watching the waitress talking to other customers while they were looking at photos of dogs on their phone. Nice and professional! 11-on top of this the bill came and the £20.00 deposit that we had prepaid had not been taken off the total bill- again, not even a sorry, as mistakes can happen all the time, but the way it was handled-no excuses. As management knew it’s gonna be a busy day, it should have been planned and organised in advance, as I don’t think any planning went into it AT ALL. Very unorganised. An absolute mess. I am the most happy and understanding person, but after today’s experience, unfortunately I won’t be coming back and won’t recommend this place to anyone. *also these comments have been seen and ignored on Facebook-sent via Messenger*

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