Captains Club Hotel

Captains Club Hotel, Wick Ferry , Wick Lane, Christchurch, United Kingdom, BH23 1HU
Restaurant info
Opening Information

Sunday-Thursday:- 7:00-23:00,
Friday-Saturday:- 7:00-00:00

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Weddings and Other Private Parties Catered for
  • Children's Menu available
  • Buffets, Business Meetings, Functions catered for

About Captains Club Hotel

The Captain's Club Hotel is a luxury 4 star hotel situated on the banks of the River Stour, Christchurch, Dorset. The hotel has 29 bedrooms, bar, award winning restaurant and spa.
The Club Restaurant is an all-day dining experience serving relaxed, to fine dining dishes in a modern contemporary environment.

Cuisine: Seafood
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
1138
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339
3 Stars:
95
2 Stars:
52
1 Star:
8
Visited On Sunday, 16 June 2019

Went on a busy Fathers Day and still had the full attention when required, great atmosphere

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Visited On Saturday, 15 June 2019

Firstly, we would like to congratulate the new Restaurant Manager on how he dealt with a very disappointing evening for us. The food order was wrong, the mains were not hot, the fish was overcooked and dry, delivery of main meal was very slow, over an hour between starters and main! We would not have stayed for dessert, but the Manager said they were on the house. It was not a pleasant atmosphere as there were was a huge party in the main restaurant, who were very loud and seem to get all the attention. They should have booked a separate room, in our opinion.

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Visited On Friday, 14 June 2019

We held our 50th Golden Wedding Anniversary celebration here and found from booking to paying the whole experience was 1st class

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Visited On Saturday, 15 June 2019

We had a fabulous time at the Mary Poppins afternoon tea. I took my 73 year old mother for her birthday, and my 5 year old son. We had a wonderful time and as it was the opening event day they had "the real" Mary and Bert there! Food and service were amazing. Thank you

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Visited On Thursday, 13 June 2019

It is always a pleasure to visit the Captain s Club. The service is always excellent and the afternoon tea is always a treat. I would however like to suggest that you could maybe serve afternoon tea a bit earlier starting at 1.30.

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Visited On Thursday, 13 June 2019

Always love to come here, food, staff and atmosphere always impeccable. A perfect spot to sit, chat and enjoy the views.

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Visited On Thursday, 13 June 2019

Staff were lovely, food was good, just a little overpriced

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Visited On Tuesday, 11 June 2019

Highly recommend, our waitress Romy was lovely and gave us the perfect service! A little disappointed there was no lobster on the menu as it said online however I understand to serve fresh it depends on the catch!

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Visited On Saturday, 08 June 2019

We had a lovely evening with super food, drinks and views Thank you see you in August x

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Visited On Saturday, 08 June 2019

A lovely time had with my friends. Highly recommend the afternoon tea.

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Visited On Saturday, 08 June 2019

Not keen on gratuity added to bill automatically

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Visited On Friday, 07 June 2019

Everything spot on. Staff were very attentive and food was great. Only issue was that it was almost £14 for a pint of beer and a glass of prosecco from the bar. Seemed a tad expensive.

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Visited On Thursday, 06 June 2019

I object to the service charge being added to the bill. That should be at my discretion

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Visited On Thursday, 06 June 2019

Lovely birthday lunch. The location is superb. The food was delicious, the service was slick and we will return that's for sure! Thanks for looking after us so well.

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Visited On Saturday, 01 June 2019

We've eaten at the Captain's Club a few times. Some visits have been better than others, but we've never been particularly impressed. Nice but over-rated. The food was good but not excellent and the service in the restaurant was good. But service in the bar was incredibly slow. We must have waited for nearly 15 minutes just for a bottle of Prosecco and 4 glasses to be brought to our table in the lounge. The atmosphere is okay when it's busy, with a lovely outlook over the river, but it doesn't have the feeling of a 4 star luxury hotel. Strange open plan layout so when you're having a drink in the lounge, unless you're lucky enough to get a table by the window, you feel like you're sitting half in the entrance foyer/reception area rather than in a lovely bar. Just all a bit underwhelming.

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Visited On Saturday, 01 June 2019

I booked an afternoon tea for a celebration with friends and it was brilliant. Katie, how I corresponded with by email was always very prompt with replying and helpful. The afternoon tea itself was fantastic value for money and really tasty. The staff on the day were mostly attentive and friendly.

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Visited On Friday, 31 May 2019

Lounge restaurant would benefit from changing the menu from time to time

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Visited On Saturday, 25 May 2019

Amazing gluten free option, best I've had so far

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Visited On Saturday, 04 May 2019

The whole experience from beginning to end was faultless, The Staff were friendly and polite as well as being attentive but not overly where you feel you can't relax. The quality of food was exceptional all round and was thoroughly enjoyed by everyone in our party. I am looking forward to coming back to the captain club again to experience it all over again.

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Visited On Wednesday, 29 May 2019

Delicious afternoon tea, served by friendly staff members in a delightful setting. Great selection of sweet and savoury food.

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Visited On Wednesday, 29 May 2019

Fab as always x

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Visited On Saturday, 25 May 2019

A very enjoyable afternoon for my mother’s 80th birthday. Katy made my booking experience hassle free and attentive staff on the day contributed to a fabulous experience.

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Visited On Monday, 27 May 2019

Good location and an excellent hotel that we like returning to. Only disappointment this visit was the evening meal which I found to be very bland and tasteless but it was compensated for when we came to pay the bill when asked if we had enjoyed our meal. Will not put us off returning again

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Visited On Sunday, 26 May 2019

Great Sunday roast, highly recommend it.

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Visited On Tuesday, 21 May 2019

We really enjoy our dining experience at Captains Club, everyone there makes you feel looked after and makes it a special experience. Thank you to everyone, we will be back :-)

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