Cairndale Hotel

132-136 English Street , Dumfries, Dumfrieshire , Scotland, United Kingdom, DG1 2DF
Restaurant info
Opening Information

Drinks and The Secret Garden Thursday & Friday 5pm -10:30pm
Saturday 12-10:30pm
Sunday 12-10:30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
Menus

About Cairndale Hotel

The Secret Garden brings Dumfries the freshest cocktails, hand picked wines, prosecco and champagne! The perfect spot for catching up with friends in a safe, relaxed environment!

Cuisine: Cocktails, Wine Bar
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Visited On Sunday, 09 May 2021

Lovely place would thoroughly recommend!! I have made several bookings.

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Visited On Saturday, 08 May 2021

Great cocktails

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Visited On Saturday, 01 May 2021

Did not have any food so the rating is for drink only. It would be good if you could also offer regular spirits eg gin & tonic, vodka & coke etc as well as cocktails. We did enjoy our visit and the waiting staff were lovely. Would certainly book again.

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Restaurant Response

Hi Rodelle, Thank you so much for taking the time to leave us your feedback! We do have regular Gin & Tonics - Gordon's is the standard house and we have a number of Pickering's Gin & Tonics. We also have vodka lemonades, rum and coke etc. We will look to see if this can be made clearer! Thank you for your kind comments towards our team and we can't wait to welcome back!

Responded On Thursday, 06 May 2021
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Visited On Sunday, 02 May 2021

Great hosts as always love coming to the secret garden.

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Restaurant Response

Dear Lynsey, It is always such a pleasure to welcome you and can't wait to see you again soon! Have a great week ahead! Best wishes, The Secret Garden Team

Responded On Tuesday, 04 May 2021
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Visited On Sunday, 02 May 2021

Always have a great time at the Secret Garden, really good to have something like this in Dumfries. I’ve been in the garden and the domes and enjoy both. Love the pornstar martini. Thanks to all the team!

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Restaurant Response

Dear Kim, Thank you so much for your great feedback following your visit! It is always a pleasure to welcome you and we are looking forward to seeing you again soon! Best wishes, The Secret Garden Team

Responded On Tuesday, 04 May 2021
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Visited On Saturday, 01 May 2021

We all enjoyed our time at the secret garden, got given extra time which was appreciated too.

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Restaurant Response

Dear Abbie, Thank you for taking the time to leave us your comments following your visit! We are so pleased we were able to extend your time with us and we will always try to do this whenever possible! Looking forward to welcoming you back! Best wishes, The Secret Garden

Responded On Tuesday, 04 May 2021
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Visited On Saturday, 01 May 2021

We had a lovely time and will definitely come back. Would like more options on the menu for drinks, some non-alcoholic cocktails would be lovely. Little expensive but in line with other cocktail bars. Service was fantastic. Well done to the team. Would love to see an indoor cocktail bar going forward. Thank you.

Reviewed On
Restaurant Response

Dear Fiona, Thank you so much for setting time aside to provide us with your feedbakc following your visit. We are very pleased to learn that you enjoyed your time with us. We currently have three non-alcoholic cocktails available but we will certainly add more and keep changing the menu! Thank you again for taking the time to leave your review and we hope to see you again soon! Have a great week! Best wishes, The Secret Garden

Responded On Tuesday, 04 May 2021
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Visited On Saturday, 01 May 2021

Service was great and quick. Staff were all really helpful and friendly. Cocktails were so good. Only put 4 stars for food and drink as it would have been better if there was some food options.

Reviewed On
Restaurant Response

Dear Lauren, Thank you so much for taking the time out to respond to our survey! Your comments really are appreciated and have been passed on to the team. We will hopefully have some food options soon and we will announce these on our Social Media platforms as soon as they are confirmed! Have a great weekend and hopefully we will see you soon! Best wishes, The Secret Garden

Responded On Tuesday, 04 May 2021
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Visited On Saturday, 01 May 2021

Brilliant service, lovely drinks, definitely on the more expensive side but lovely for a wee treat.

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Restaurant Response

Dear Rachel, Thank you so much for taking the time to respond and for leaving us your feedback. We are so pleased you enjoyed the drinks and service and we can't wait to welcome you back soon! Have a brilliant week ahead! Best wishes, The Secret Garden Team

Responded On Tuesday, 04 May 2021
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Visited On Saturday, 19 December 2020

We had a wonderful time at The Winter Garden. It was a lovely experience, the food was amazing and the staff were lovely. Will definitely be back.

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Visited On Sunday, 20 December 2020

Great food and atmosphere will definitely do it again

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Visited On Saturday, 19 December 2020

So unique. Service was first-class and the toffee cider was yum!

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Visited On Saturday, 19 December 2020

Fantastic from start to finish. Brilliant food and great service

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Restaurant Response

Dear Martin, Thank you for joining us and indeed for providing us with your feedback! It was a pleasure to welcome you and I hope it is not too long before we are able to welcome you back in the New Year! Wishing you all a very Merry Christmas and a safe, prosperous New Year! The Winter Garden Team

Responded On Sunday, 20 December 2020
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Visited On Saturday, 19 December 2020

Had a fantastic day yesterday!

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Restaurant Response

Dear Lynn, Thank you so much for taking the time to leave your review! We are pleased you had a fantastic day and look forward to seeing you again! Best wishes, The Winter Garden Team

Responded On Sunday, 20 December 2020
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Visited On Friday, 18 December 2020

Wow. Just wow !! What an amazing experience! We had the absolute pleasure of dining in one of the winter domes last night. . It was without doubt( during these unprecedented times) the absolute highlight of my year. The dome itself is absolutely stunning. Its design is fabulous and completely atmospheric regardless of the horrendous weather that we had last night. It is beautifully and tastefully decorated and adorned with candlelight, twinkle lights and a log burning effect fire. It is cosy but yet spacious and feels private but still with the beautiful music filtering through. We arrived for our dome at 6 pm where we were greeted by a lovely lady and shown into our dome. The lady explained exactly how to order drinks and how our evening would be planned out. In no time at all we were happily sitting with an ice cold glass of Prosecco and some delicious canapés. The service was impeccable. Everything was very timely and the food was absolutely delicious. The presentation of the food was beautiful. The festive dinner was delicious and it could not be faulted. It arrived very quickly and was piping hot followed by another tastefully chosen wine for us to enjoy along with our festive turkey. Following on was a beautiful festive duo of creme brûlée and Christmas pudding desert served on a hot slate !!!! again presentation and quality was impeccable. This was again complimented by a festive drink of hot toffee cider.!! It was absolutely delicious. Matthew, the general manager was attentive and very welcoming and spent time talking to us about the dome as we were completely in awe of this magical experience!!! All in all there was nothing to fault last night about the winter garden. Not even the weather could have dampened down our evening. We were extremely grateful to be allowed to stay in the dome for the rest of the evening. We took advantage of this by enjoying the Winter Gardens amazing selection of cocktails! I can highly recommend the after eight espresso martini it was delicious!! As we left our dome, Matthew was there with a large umbrella to guide us to our car!! . I would like to take this opportunity to thank Matthew, and all of his staff for giving us a very magical experience and a fabulous Christmas night out. . The staff were faultless, attentive, kind and charming and we wish all of the team a very happy Christmas. What an amazing place to have in Dumfries. With love from all at Dome 2 Gillian Blaylock ️

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Visited On Friday, 18 December 2020

Cocktails were nice but have had better for the price. Atmosphere was a bit drab didn’t feel very Christmassy was expecting a more visual wow. Service very good, under such trying times it’s good that there is a place like this to go, but I really didn’t get that festive feel.

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Visited On Sunday, 13 December 2020

Always enjoy my time here. Drinks are fab and the staff are super friendly. The marquee is so warm and cosy x

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Visited On Sunday, 13 December 2020

Fabulous as always. My favourite place.

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Visited On Sunday, 13 December 2020

Always a warm welcome. The drinks are delicious. This is something that has been needed in Dumfries for a long time.

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Restaurant Response

Dear Bradley, It is always such a pleasure to welcome you! We really appreciate your kind words and we look forward to the next time we can welcome you back and catch up! Have a fantastic week ahead! Best wishes, The Winter Garden Team

Responded On Monday, 14 December 2020
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Visited On Saturday, 12 December 2020

Poor choice of drinks available and ran out of non alcoholic beers after one. Served alcohol when ordered non alcohol.

Reviewed On
Restaurant Response

Dear Karen, It would seem that in today’s climate people cannot make an honest mistake anymore in a very busy bar. You ordered a Becks Blue and mistakenly one of the team picked out a regular Becks from the fridge. Our sincere apologies were extended at the time as they are now for that error. Instantly, this was replaced with the correct bottle. We immediately topped up our stock and we were only “out of stock” on our app for 10 minutes once we had transferred Becks Blue from another bar in the to The Winter Garden. We are also glad that as a gesture we did not swap the bottles of beer but instead offered that you keep the incorrect Becks so that perhaps someone else at your table could enjoy it. This was accepted and the gentleman who I spoke to seemed very happy with this. As you can imagine Becks Blue is very rarely ordered and we have it in low supply. You paid £3.25 for it and we allowed you to keep the other bottle for free, how you can rate our value for money as 2/5 when we are so competitively priced is beyond us. Our cheapest cocktail (and all our cocktails are double measures) is £6.95. As for drinks we have 14 cocktails (more added every week), all with varying spirit bases, 7 varying Gin and Tonics (not to mention a gin tree of 6 different festive flavours), multiple wines, we’re the first bar in Scotland to serve Kylie Minogue Rosé too! We also have local Ninefold Scottish Rum with a variety of mixers, a range of vodkas with a variety of mixers, 9 bottle beers, 3 types of Prosecco and 4 different Champagnes.... we also have mocktails on the menu, we even have non-alcoholic Riesling and non-alcoholic Prosecco as well as the usual soft drinks! What was missing!? To be honest Karen, we probably have the largest variation in menu of any bar in Dumfries. I’m not really sure what it was you were looking for, but perhaps if you’d only let any member of the team know at the time then we’d have tailor made a drink for you. But posting a review after the event when nobody can do anything to make sure you have a great time is obviously not going to get you a freshly prepared, tailored drink to your liking! I think you’ll be able to see in a previous review that we made a specialty cocktail for a guest who was driving. You’ll also be able to see that the vast majority would agree that we offer great value and service. Should you wish to discuss anything further, please do not hesitate to contact us at [email protected] Regards, The Winter Garden

Responded On Monday, 14 December 2020
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Visited On Sunday, 06 December 2020

Great place and even better drinks!

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Visited On Sunday, 06 December 2020

First time visiting and can't wait to come back. Great chilled out vibe and drinks were lovely. Had a lovely evening.

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Visited On Saturday, 05 December 2020

Enjoyed the cocktails

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Visited On Saturday, 05 December 2020

We had a really nice time, really good winter-themed drink selection. Our only criticism was that we wished we could have stayed for longer!

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Visited On Friday, 04 December 2020

Excellent service and food delicious.

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