Open Daily for Breakfast, Lunch and Dinner
- Disabled Access
About Button Street Smokehouse
Deep South goes 'urban'.
We ate in the restaurant as a family of 5 on Saturday 6th October. Arrived 6:30pm, left ya gone 9pm having had starters and mains (no dessert). Ordered cocktail on arrival, didn’t have ingredients so had to chose another drink. Ordered a Peroni and it was completely flat, barman changed without issue. Shown to table, ordered meals, starters came after a very long wait and restaurant wasn’t overly busy, all fine and enjoyable other than wait. Massive wait for mains, could see there was an issue as the main waitress went to pass and was pointing at our table. Called waitress over to be told they had cooked 4 of our 5 meals, and the other meal had been forgotten and furthermore they had ran out of it. Quickly made another meal of what was available rapidly, obviously not as per what we really wanted or had ordered. Booked as a birthday meal having received email offering bottle of Prosecco, had to ask for this made me feel cheap having to do so. Waitress knocked 50% off the food for the mistake, TBH it ruined our evening, not just the error but the massive waits and the way it was handled. I felt embarrassed as we left as nobody spoke to us, it felt like it was my fault the kitchen and front of house had failed so miserably. This is a shame as we ate here previously and had a great meal. I know feel like I would never go back or recommend this restaurant to friends or family.
Great food & service - highly recommended
Very nice food as always , recommended to friends :)
Good service and delicious food. Will definitely visit next time I'm in town.
We can as a party of 5 food as awful they quality of meat was below average. Been here loads of times in past and has been great! Sent all our meals back will not be returning
really enjoyed the food and the atmosphere
Fantastic as always! Visited Liverpool last year and ate with you guys. Had to rebook again for our visit again this time. Great food! No doubt see us again soon.
Lack of staff in kitchen meant meals took ages and long waits between courses. Front of house did as best they could. In fairness they we’re fighting fire it was a no win situation for them. Management need to up there game and ensure correct resources are available.
Amazing food and amazing service
the restaurant was empty when we arrived which should have been a warning sign. The service was by far the worst i have experienced. The waitress was rude and slow and made us feel like we were annoying her by being there. In fact all the staff seemed like they preferred to chat among themselves than deal with customers. The manager stood over us while we were still eating waiting for us to pay our bill and then snapped the cash from my friends hand as she walked up to pay. Some of the food was okay, but most of it was inedible. Not smokehouse quality. Do not waste any time or money going here.
Fabulous staff made sure all our need were met very friendly. Food was faultless and very reasonable priced. My only down side which is at no fault don't be smokehouse is the boom boom of the club next door coming through the walls and over poweing their own music.
Only giving atmosphere a lower score due to the place being empty however it was a Monday so nothing to do with the restaurant itself! Food was delicious and staff were really welcoming
Mysigt ställe med bra mat
Fantastic service and food for a group of 16 girls on a hen do!
Contacted Chris at the Smokehouse as we where a little late. Made very welcome on arrival; good choice of drinks and cocktails although I only had beer (pre Theatre meal), food was piping hot and delicious!
Great food at a decent price
Loved the food Ribs and steak were fantastic thoroughly enjoyed.
Place was much more than expected and food was great. Staff where very friendly and helpful. Will defo return on my next visit to Liverpool
Went for valentines night with my girlfriend an it was lovely
Really tasty food
Awful place to eat Unbelievably overpriced Extreemly small portions Food quality poor at best The motto for the restaurant is come hungry leave happy, Came hungry and left extremely disapointed and still hungry, I would compare the quality of food to that out of a microwave packet, and thats being kind. Made a complaint to the lad that brought us our bill and was told that near enough everything we ordered is “normally hit and miss” sometimes good sometimes bad we get alot of complaints about these”, if thats the case you would think they would change suppliers to one thats always a hit not a miss? Again would avoid this place and advise others to do so also.
Food was gorgeous and a great place but unfortunately the service was very poor. We were sat for about 15 minutes when we arrived before anybody came to take our drinks order. Then another 10 minutes before our food order was taken. There was a long wait between courses too. Was disappointed with our 1st visit here! 😣
The food and the waiting was great BUT we got served with 1hour and half delay...no discount or apologies after such a long wait....
Such a lovely time for our sons birthday on Sunday. Highly recommend 👌 food was amazing and so much of it for the small price. Will definitely be vising again