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Buon Apps

Hartley House, 50 Mill Way, Otley, United Kingdom, LS21 1FE
Restaurant info
Opening Information

Mon: Closed
Tue: 12 noon - 9:30 pm
Wed:12 noon - 9:30 pm
Thur: 12 noon - 9:30 pm
Fri: 12 noon - 10:00 pm
Sat: 12 noon - 10:00 pm
Sun: 12 noon - 9:00 pm

Facilities
  • Disabled Access
  • Outside Seating Area
Menus

About Buon Apps

Benvenuti,
Buon Apps, an authentic Italian restaurant located in the Wharfebank Business Centre, a former spinning mill, set on the tranquil banks of the River Wharfe in Otley. The picturesque restaurant, the former Engine House, of this Grade II listed mill complex, offers a relaxed atmosphere, which is the perfect place to celebrate any occasion or just to enjoy a relaxing meal out.

Owners Alessandro and Elena Sofia, have been bringing the secrets of their family recipes to the region for nearly eight years and in doing so have created a hidden gem in the Wharfedale Valley, showing that you do not need to travel far to sample delicious rustic food and wine.

Buon Apps offers a selection of locally sourced, freshly cooked traditional Italian classics and contemporary dishes, served in a beautiful riverside location with outside seating and off-road parking, making Buon Apps perfect for lunch or dinner.

Whether you are dining out with work, friends or family the Buon Apps’ team will introduce you to the sumptuous selection of Italian wines and fine foods and leave you spolit for choice.

Arrivederci

Cuisine: Italian
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
340
4 Stars:
68
3 Stars:
11
2 Stars:
5
1 Star:
1
Visited On Sunday, 14 October 2018

Always great food and a warm welcome from the staff. Took our 1 year old grandson for the first time this weekend and he loved it too!

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Visited On Saturday, 13 October 2018

It is a lovely restaurant, but it is expensive so could only go for a special occasion.

Reviewed On
Restaurant Response

Thank you for leaving a review Lorraine. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Tuesday, 16 October 2018
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Visited On Friday, 12 October 2018

Absolutely fantastic. Lovely setting looking out over the river. The staff couldn’t be more helpful. Very reasonable on the price considering the quality of the food. We will definitely be coming more often. A really good find for us.

Reviewed On
Restaurant Response

Thank you for leaving a review Craig. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Tuesday, 16 October 2018
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Visited On Wednesday, 10 October 2018

This place is just what Otley needed . Foods good, service really nice and the decor and position perfect..great job, cannot wait to come back.

Reviewed On
Restaurant Response

Thank you for leaving a review Janette. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Tuesday, 16 October 2018
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Visited On Friday, 05 October 2018

Appalling Service made to feel like 2nd class customers We booked a table for 4 at 6.15 last night arrived at were taken straight up to our table at the very back of the restaurant which I thought was rushed as we were not given a chance to get even get a drink. At no stage all night did anybody mention that they would like the table back for a large party later on. We took our time as you do ordering starters, mains, deserts, wine and having a good catch up. At 8.30 a Manager I assume from the suit came over who and asked us to move to the bar, we were about to have coffees but when I say asked we were pretty much ordered, no manners just made to feel that we were not the most important people all of a sudden. We went to the downstairs bar which was heaving and moved to the only space by the door when chased to the door by the same manager lacking any customer service or manners and presented with the bill in a manner to make me feel that he needed us out immediately and that we were trying to dine and dash as we were by the door in the only physical place left in the bar that he ordered us to move to. My response was “oh I see we are leaving then?” We were made to feel very un welcome and in all my time of eating out all over the world I have never been chased out of a restaurant in such a manner. It was appalling in how it was handled. The service all night was not very good but makes sense when the manager behaves in such a manner and clearly the following functions money is better than ours. Food was good but completely spoiled and we will not be in any rush to head back or recommend. We were regulars at the original Buon Apps and have been twice before to the new set up and it’s clearly changed in price and service gets worse each time. I have recommended Buon Apps for years but never again. I was amazed how poor it was handled. Appalling and Not Happy customers!!!!!!!

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Visited On Sunday, 07 October 2018

Went for lunch. This was our first visit and have to say the food was delicious. The sharing starter seafood platter was delicious and best sorbet dessert I’ve had in years! The service was excellent. Will definitely book again.

Reviewed On
Restaurant Response

Thank you for leaving a review Frances. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Tuesday, 16 October 2018
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Visited On Sunday, 07 October 2018

Fantastic food, atmosphere and location. We would definitely recommend.

Reviewed On
Restaurant Response

Thank you for leaving a review Ian. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Tuesday, 16 October 2018
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Visited On Saturday, 06 October 2018

Unfortunately we had a disappointing experience after many recommendations from friends. We had a 45 minute wait for our table which was booked 3 weeks previously - we were however given complimentary drinks in way of an apology which was very nice and the staff were attentive, but this did spoil our plans for the rest of the evening and we had to cancel meeting friend. My husbands food (steak) was very nice he said but was far too expensive and unfortunately my Lasagne was terrible I ate about a q because I was so hungry with the wait. Such a shame as this was a gift for our wedding.

Reviewed On
Restaurant Response

Thank you for leaving a review Lynda. I am sorry to read that your experience at Buon Apps wasn’t what you hoped it would be. I would welcome the chance to talk to you about this. Please call me at the restaurant on 01943 468 458 between 12 noon and 9:00 pm, Tuesday to Sunday, ask for me (Alessandro). If I am unavailable please leave a message with your name, contact details and brief details. I will call you back as soon as I can. Grazie, Alessandro.

Responded On Tuesday, 09 October 2018
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Visited On Saturday, 06 October 2018

It was an important family celebration lunch and all the staff made it very special for the 16 children and adults. The gathering in the upstairs lounge bar was a perfect place to start. The food was excellent and the service impeccable. The atmosphere was relaxed and friendly. Thank you for a great afternoon! Tony Hartigan

Reviewed On
Restaurant Response

Thank you for leaving a review Tony. These are important for an independently run business like Buon Apps. I'm pleased your family celebration was a success. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? Grazie, Alessandro.

Responded On Tuesday, 09 October 2018
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Visited On Sunday, 30 September 2018

Food was superb and delicious. Couldn't fault it. I've given a lower score for service because we had booked for 7:15pm but weren't shown to our table until 8pm and were only given menus at 8:15. We weren't too worried about this since we were enjoying the views and the company and were not in a hurry to be elsewhere, although we did start to get a bit hungry. Individual staff were friendly and attentive and very knowledgeable about the food and its sourcing. Would have given a 5* for service if it hadn't been for the long wait.

Reviewed On
Restaurant Response

Thank you for leaving a review. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit despite your wait for which I apologise. I hope we’ll see you again soon. Grazie, Alessandro.

Responded On Tuesday, 09 October 2018
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Visited On Saturday, 22 September 2018

To say we were celebrating a 60th birthday you actually made the experience horrible. Your service is disgusting & how staff speak to customers is appalling too. We won't be coming back!

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Visited On Saturday, 22 September 2018

A lot of staff were stood not doing much . Dissapointed that you didn't have desserts that was listed on the menu . Felt like the people above were going to come through the ceiling . Preferred the old building to the new site

Reviewed On
Restaurant Response

Thank you for leaving a review Natasha. I am sorry to read that your experience at Buon Apps wasn’t what you hoped it would be. I would welcome the chance to talk to you about this. Please call me at the restaurant on 01943 468 458 between 12 noon and 9:00 pm, Tuesday to Sunday, ask for me (Alessandro). If I am unavailable please leave a message with your name, contact details and brief details. I will call you back as soon as I can. Grazie, Alessandro.

Responded On Tuesday, 02 October 2018
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Visited On Friday, 21 September 2018

Bravissimo 👍

Reviewed On
Restaurant Response

Thank you for leaving a review. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Thursday, 20 September 2018

First time I had been to Buon Apps, I’ll definitely be returning. Fabulous food, amazing service and stunning views over the Wharf.

Reviewed On
Restaurant Response

Thank you for leaving a review Karen. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Wednesday, 19 September 2018

We had the Regional menu which was great. Looking forward to the next one.

Reviewed On
Restaurant Response

Thank you for leaving a review Charles. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Saturday, 15 September 2018

Fabulous food in wonderful surroundings. Staff friendly and service excellent. Our favourite restaurant

Reviewed On
Restaurant Response

Thank you for leaving a review Val. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Saturday, 15 September 2018

Lovely evening. Food was delicious and staff were friendly and efficient. Thank you

Reviewed On
Restaurant Response

Thank you for leaving a review Emma. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Thursday, 13 September 2018

Excellent evening in the most pleasant surroundings.

Reviewed On
Restaurant Response

Thank you for leaving a review Marcus. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Sunday, 09 September 2018

Easy booking & confirmation system. Appreciate the wide variety of excellent food and not being rushed. Location and fittings of new restaurant are great including the outside space. Staff very welcoming, friendly and helpful. Restaurants in the UK always charge too much for wine.

Reviewed On
Restaurant Response

Thank you for leaving a review Geoff. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Sunday, 09 September 2018

Excellent service, food and setting. A bit more expensive than what I'd usually go for but in terms of food quality and portion sizes it's absolutely worth the cost. Highly recommended.

Reviewed On
Restaurant Response

Thank you for leaving a review Sam. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Sunday, 09 September 2018

Wonderful setting and very good atmosphere. Staff were non existent from the beginning failing to offer us a drink and serving other customers who arrived after us first. Food was tasty however I would say a little over priced. I had a gressingham chicken with mushroom sauce £16.50 for what was essentially a chicken breast and not much more. There is room for improvement to get the rating to 5 out of 5.

Reviewed On
Restaurant Response

Thank you for leaving a review Andrew. I am sorry to read that your experience at Buon Apps wasn’t what you hoped it would be. I would welcome the chance to talk to you about this. Please call me at the restaurant on 01943 468 458 between 12 noon and 9:00 pm, Tuesday to Sunday, ask for me (Alessandro). If I am unavailable please leave a message with your name, contact details and brief details. I will call you back as soon as I can. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Sunday, 09 September 2018

A thoroughly enjoyable meal once again, thank you!

Reviewed On
Restaurant Response

Thank you for leaving a review Veronica. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Saturday, 08 September 2018

Always terrific. Great place, wonderful staff and the food is first class.

Reviewed On
Restaurant Response

Thank you for leaving a review John. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Tuesday, 04 September 2018

Lovely restaurant with views over the Wharfe friendly staff, tasty food.

Reviewed On
Restaurant Response

Thank you for leaving a review Claire. These are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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Visited On Tuesday, 04 September 2018

My wife and I thoroughly enjoyed our lunch. Your premises are immaculate, the view over the river is splendid, the staff were first class. The only things we missed were the selections of bread & oil we used to received at your previous premises!!

Reviewed On
Restaurant Response

Thank you for leaving a review Trevor. I note your comments about the bread and oil. Reviews are important for an independently run business like Buon Apps. If you’ve not already done so would you please consider leaving a review on Trip Advisor too? I’m pleased to read that you enjoyed your visit and hope we’ll see you again soon. Grazie, Alessandro.

Responded On Monday, 24 September 2018
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