Breakfast: 0630-1030 (Mon-Fri)
0700-1100 (Sat-Sat & Bank Holidays)
Afternoon Tea: 1200-1700
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
- Gluten Free Available
- Dietary Needs Catered For
About Bracken Place Restaurant
Enjoy contemporary à la carte cuisine served in elegant surroundings at the Bracken Place Restaurant at the DoubleTree by Hilton Southampton hotel. This Southampton restaurant has a raised terrace area with views of the gardens. Try one of our delicious dishes while relaxing with friends or colleagues.
Thank you for making our wedding anniversary special. To Aris and the manager that evening.
Very good service, waiter was polite, curteous and attended our every need with a smile. We were a party of four and felt we were not rushed during our afternoon tea, which was such a delight as we met up with my sister and her husband which we do not see very often. Cakes were delicious, only a little thing, my sisters and her husband had macaroons and we didn't. But that is being very picky, couldn't fault our experience at all. All done Bracken Place.
Fantastic afternoon tea, I would definitely recommend to anyone. Beautiful place and really great service, they made a fuss for my mum on her birthday which made it really special.
The staff went out of their way to make us feel comfortable and welcome.
Not the best if im honest! We were seated at an unlaid table, we had to wait 20 minutes before our order was taken then another 40 minutes before we got our starter! I had pate which consist of a massive lump of pate and only 2 tiny pieces of toast. Our steaks were nice if a little over cooked, but i had the bernaise sauce which was cold, i asked the chef if it was suppose to be cold, he checked with chef and apparently it was?! How very odd...ive had it several times before and its always been hot!!! Our desserts were served by a guy who had clearly just had a cigarette, he smelt terrible! Somewhat of putting!!! We were not impressive with this.restaurant so we are very unlikely to recommend it to anyone.
Staff were extremely helpful and friendly and made my two children feel very welcome.
Afternoon Tea was lovely, shame it took so many attempts to try and book it in.
Food was lovely, atmosphere was a bit quiet but overall was really nice.
Lovely enjoyable cream tea, the service was excellent and the waiter was so attentive. Very good value for money and would recommend to friends and family. We booked via groupon voucher
Lovely afternoon tea, attentive staff in a pleasant atmosphere.
Absolutely fabulous. Marlina and staff were brilliant. Thank you so much, will definitely be back.
Fabulous afternoon tea with my friends The only problem was the scones were rock hard But apart it was great
The meal was excellent and staff friendly. The only downside being that we were charged for a meal that we had pre paid. The Maître D advised he would address this for us, but on checking out the meal price was included with the final bill which caused a delay to check out
I think more variety should be offered in the sandwiches, their wasn’t enough sandwiches either! The cakes should be like Victoria sponge, chocolate cake...I mean if your paying for a cream tea!? You want more cakes with cream? And one scone isn’t enough. Other places offer two different flavored scones per person.
I requested no nuts on the booking form and it was reiterated by the waiter we would have the ‘nut free’ option. We were presented with a cake which had coconut shavings on the top of it (they looked like white chocolate) luckily my partner ate his first so was able to warn me. Very disappointed!
We asked for some tap water along with our wine as one of our party only drinks water. It tasted awful - like cleaning fluid so the waitress offered us a bottle of sparkling water which we expected to be complimentary. Unfortunately we were charged £2.50! Not good customer relations. Also nowhere does it say you can’t pay by cash - good job we had cards on us of we would have been washing up!
I wish I could show you the picture of my son waiting for his child's pudding at 10.30 in an empty restaurant! Good food let down by extremely poor service.
Lovely afternoon tea.scones were delicious and cakes as well.
Great service food was okay When we went there was a few parties held which meant at times it got abit too loud
I had a groupon deal and was happy with the Groupon price we paid, I would have been disappointed if we had to pay full value as I thought afternoon tea was ok and nothing special. Disappointed with the scones and I wished there was an option for plain scones. Atmosphere was quiet but that was fine as catching up with friends. Surprising as the place itself was lovely.
I was very impressed with the service , my very grateful to the attention you paid to my friend especially the balloons
I had booked afternoon tea for my mother and her sisters. I must say the young waitress who was looking after us, was wonderful. As my mum and one of my aunties, are vegetarians ( she catered for them) which to me was superb. As not everyone is kind enough to change things around....so we as a family highly recommend the Hilton's Afternoon tea.
It was a very quiet afternoon so no 'atmosphere' as such. The sandwiches were really fresh and the cakes varied. The scones were really delicious. The staff were prompt and friendly. I went with my mother, we really enjoyed it.Plenty of food for two and my tea was refilled a number of times.
Staff were not very friendly or professional and we were told at 5pm that they needed to set up for dinner despite being seated there . Food was dry and not ideal. No further drink or help offered. Terrible service .
Delicious food. Good service too. Had a taste card so got a good discount