Breakfast: 0630-1030 (Mon-Fri)
0700-1100 (Sat-Sat & Bank Holidays)
Afternoon Tea: 1200-1700
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
- Gluten Free Available
- Dietary Needs Catered For
About Bracken Place Restaurant
Enjoy contemporary à la carte cuisine served in elegant surroundings at the Bracken Place Restaurant at the DoubleTree by Hilton Southampton hotel. This Southampton restaurant has a raised terrace area with views of the gardens. Try one of our delicious dishes while relaxing with friends or colleagues.
It was what we expected for a groupon deal, we have been before. It’s a shame there was no atmosphere but under these circumstances I understand why. I was very impressed with the social distancing and care taken to protect the public. Thank you
The food was lovely and the service was brilliant and very welcoming.
Member of staff was lovely and made us feel very welcome. Food lovely and service great
Lovely setting which we have now visited a number of times. I would highly recommend a visit.
The service was fantastic. Thoroughly enjoyed the afternoon tea. We took our two younger daughters & they catered to their needs by giving cheese & ham sandwiches, which we didn’t ask for, but was absolutely perfect. So nice & thoughtful. Was very impressed. Thankyou to all the staff. Definitely shall be returning.
Really disappointed with the afternoon tea we had on Saturday 10th October. It was a celebration for my 40th birthday but nothing about it felt special. The service was poor from arrival to us leaving and the food and drink was basic.
Lovely afternoon tea with my mother in law.made very welcome .the waiter was very accommodating and funny.loved his striped suit!woukd definitely come back again
A really disappointing visit I appreciate things are difficult with COVID however once seated we waited for ages to be asked what we would like to drink, there was only us and one other table. Once the food was delivered we never saw anyone again, no one checked, even from a distance, if everything was ok (the scones were dry) did we need anything etc - we left. This is the second time (not both during covid times) I have had a bad experience having an afternoon tea here I shan’t be visiting again
Wonderful time and could not speak highly enough about Jake who looked after us thanks Sandwiches and cakes and scones well presented
A very nice tea.
Better choice of sandwiches in better quality bread.
Difficult times so no atmosphere. 1st lot of tea was luke warm, 2nd was hot. weren't asked at anytime by waiter if everything to our satisfaction. Did not acknowledge us on leaving. Receptionists warm, helpful and welcoming. The tea was a gift so cannot comment on value for money.
Excellent afternoon tea plus friendly staff.
This was the worst afternoon tea I have ever experienced. Service awful tea awful scones stale. Not enough cleaning for coronavirus. Not even worth one star. Had to fill it in to submit form
Although I appreciate the current Covid situation, there was no atmosphere as we were the only people in the restaurant. The tea was rather meagre for the price. Even with Groupon deal. No assorted teas as on previous occasions. Only one fruit scone each. We asked to have the Prosecco at the end of our meal but when we were ready we waited around 15 minutes for a staff member to appear and then spent a good 5 minutes trying to attract their attention. Having said that the waitress who initially attended us was very pleasant and helpful. I would have been very unhappy if I had paid full price of £49
Very pleasant staff and delicious food, very enjoyable afternoon
Had a lovely afternoon tea with friends and family. Sandwiches and cakes were lovely, great service from staff especially Jake. Will definitely be going back.
Really lovely afternoon tea in pleasant surroundings. Spoilt (not your fault) by being the only customers in your large dining room. Service could have better as we had to seek out a member of staff to request an additional cup of coffee, but otherwise very enjoyable.
never attended!!!! Covid shut down !!!! you wont let us change the booking and have not been helpful at all as we were using a groupon voucher
I haven't been yet as they cancelled
Excellent afternoon tea. Fresh sandwiches with a variety of fillings. Lovely scones with plenty of jam and cream. Gorgeous fresh cakes, with an great selection. There was plenty of tea, with an offer of more if required. Our waiter was friendly, helpful and polite, willing to help if needed. Mum said the best afternoon tea she had eaten. Well done.
Given the unprecedented situation the staff were great. We thoroughly enjoyed our afternoon tea,
Disappointed that the hot chocolate was like water and tasteless. The coffee machine was out of use so my mum has just tap water. No atmosphere what so ever. Cakes were nice, scones were tiny and only one miniature pot of jam between two people. The sandwiches were a bit stale. Overall not the best experience.
Very small amount of food compared to many other afternoon teas we have had. We were the only ones in the restaurant yet no one came over and asked us if we were ok? Needed anything? Happy with everything? In fact we had to ask for a top up of our milk and tea. Wouldn’t recommend or come again, which is a shame as we have been before and enjoyed the experience