Boathouse Bar + Grill

Boathouse Inn New Street, Shrewsbury, United Kingdom, SY3 8JQ
Restaurant info
Opening Information

Food times ;
Monday to Thursday 11am-3pm 5pm-9pm
Friday to Sunday 10am-9pm

Dirinks ;
Monday to Thursday 11am-10pm
Friday to Sunday 10am-10pm

Facilities
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About Boathouse Bar + Grill

Here at the Boathouse, we specialise in fantastic pub classics with a twist, the shropshire gold battered haddock fillet is a hit all year round, the in-house made burgers are a hit with the locals and the charcoal cooked steaks can be smelt from the restaurant.

The kitchen is led by a brigade that offer a variety of skills to bring to every table, supplying only the best local produce from Shropshire, this with the friendly service and fantastic views of the river severn create a dining experience we are sure you will enjoy all year round.

Cuisine: Gastro Pub
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
193
4 Stars:
66
3 Stars:
20
2 Stars:
6
1 Star:
2
Visited On Tuesday, 29 December 2020

Service was awful - I was “welcomed” by a very rude waiter, he was really unhelpful and spoke to me like I was beneath him. Told me that I didn’t have a booking for outside when I specifically booked the boathouse for that reason, as I was meeting friends. I said I will just find my confirmation (as the waiter also said it was for only two people and I had booked for 3) checking my phone he continually kept saying I can see you are booked but not for outside and for two-rushing me and not waiting to see the confirmation. I showed him it was booked for 3 and did confirm what I had already told him- also in my booking notes I had specified that it needs to be outside and preferably by a heater, so there was no mistaken the booking for inside. He then said I must of booked twice as one booking was inside and one was outside? He took us to the terrace but asked my friend to “hold this” while I clean the table. (menu etc) I couldn’t believe it. He came back to us and said it’s that table there and walked off, no explanation of how to order food, no asking if we wanted a drink, nothing. He was SO rude. Once seated we had a very long wait to even find a staff member to make an order, we had to hunt one down and ask to have our order taken. When the food came, the order was wrong for myself (I asked for a turkey burger) and it came as a tofu burger. They said they would correct it, no apology. My friends were awaiting sauces that they requested as well as cutlery - nothing came. Again we had to hunt for a staff member to even get these items and by this time there food was cold and my order still hadn’t arrived. It must of been 15-20 minutes just to get sauce and cutlery for the meals that were right. My food finally came and we were sent some hot chips to replace the cold. The food was average. I just think the attention to detail and lack of customer service was disappointing. You would expect a more friendly welcome when entering more so with the current situation. I won’t be returning.

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Visited On Sunday, 27 December 2020

Outside area has been done very well, although it’s very hit and miss if you are near heating. Service was terrible, nobody remotely friendly and took over 20 minutes to get someone to take a drink order on arrival. Food served outside was good but not worth it considering how long you have to wait to get a drink or pay the bill.

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Visited On Saturday, 26 December 2020

Relaxed, friendly and atmospheric. A great way to spend a Boxing Day afternoon!

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Visited On Saturday, 26 December 2020

Food fantastic. Service good. Will visit again

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Visited On Wednesday, 23 December 2020

The food and service were excellent. It's a shame that although the main courses are very well priced, the deserts seemed just a bit too expensive for consideration. We look forward to visiting when it's a bit warmer!

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Visited On Tuesday, 22 December 2020

Getting a drink was a little slow because of a barrel change but the staff were very good at keeping customers informed. A pleasant couple of hours with great food.

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Visited On Saturday, 19 December 2020

Great service, covid secure and a covered table on the terrace made a thoroughly enjoyable meal.

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Visited On Saturday, 19 December 2020

Very slow service, kept having to ask to order drinks.

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Visited On Thursday, 17 December 2020

Excellent all round, thank you

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Visited On Thursday, 17 December 2020

Sitting outside in December turned out to be brilliant. Overhead cover if it rained, heaters and straightforward, good food. The staff were brilliant once again. Thank you. Our Christmas lunch for two friends was enjoyed just as much, if not more than last year

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Visited On Tuesday, 15 December 2020

Service was really slow once we’d had our initial drinks and food. Empty glasses and boxes weren’t cleared away after we’d eaten until we left. It felt like once we’d had our food no one was bothered. Food was really good though and they’d taken a great deal of thought with heaters and blankets!

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Visited On Friday, 11 December 2020

Well done for persevering in the current climate. The outdoor terrace area was excellent with heaters and blankets for when it got a bit colder. The staff were fantastic; swift service and vigilant for more drink orders. As close to normal as you can get right now. Thank you.

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Visited On Friday, 11 December 2020

Fab food and fab hospitality from the exceptional staff, which keeps us coming back-we feel so welcome and looked after.

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Visited On Thursday, 10 December 2020

Great set up to enable two households to meet outside under cover with warmth from the patio heaters. All felt very COVID secure, staff knowledgeable & one way system in place. Light bite lunches tasty & good value for money. Definitely recommend.

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Visited On Monday, 07 December 2020

Fab Monday evening at the Boathouse. Great service, good food and felt very safe. Thanks team

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Visited On Sunday, 06 December 2020

Lovely festive setting, roast dinner was amazing and staff friendly and welcoming!

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Visited On Friday, 04 December 2020

The waiters were super friendly, the food was excellent (although we had ordered too much!) and was great value! And the Christmas decorations gave the bar are a real festive feel! I highly recommend.

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Visited On Friday, 04 December 2020

excellent

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Visited On Wednesday, 04 November 2020

I had the crispy beef salad and it was absolutely amazing!!! We had a lovely bottle of Rioja too. Great service as always. Thank you!!

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Visited On Sunday, 01 November 2020

No complaints .. lovely Sunday lunch Service was a bit lacking after eating.. had to wait ages to pay bill and no one offered to take order for more drinks

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Visited On Sunday, 01 November 2020

Roast was a bit cold. Tasty though. Pork crackle wasn’t crackle it was chewy.

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Visited On Saturday, 31 October 2020

Would love to have had more vegetarian food choices - one vegetarian main course seems quite limited. Beautiful setting even in poor weather. Good service - a little bit slow on clearing away our empty glasses/plates when finished eating but understand COVID has made things trickier. Would recommend and would return.

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Visited On Friday, 30 October 2020

Great. Fast service, good food and felt safe.

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Visited On Monday, 26 October 2020

A beautiful setting I would highly recommend sitting outside, we loved it. Dogs welcome too which was a bonus.

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Visited On Sunday, 25 October 2020

Lovely food however a very poor service. Seemed very unorganised and one waitress was very rude. Not fit for a job in customer service. She accused us of being dishonest when we told her something was missing for our meal which was absolutely disgraceful

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