Bert's Pizza & Gelato

No 1 @TheDocks , Queen Street, Hull, United Kingdom, HU1 1UU
Restaurant info
Opening Information

We are open from 10am onwards for cakes, coffees and gelato. Food service starts at 12pm.

Facilities
  • Disabled Access
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
Menus

About Bert's Pizza & Gelato

A family run restaurant based on true, authentic Italian ways of eating and drinking. All produce is made fresh to order and the artisan gelato made daily in house.

Cuisine: Italian
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
215
4 Stars:
91
3 Stars:
23
2 Stars:
9
1 Star:
2
Visited On Sunday, 19 January 2020

Excellent food and service, very family friendly. Can’t wait until our next visit!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 18 January 2020

Waited 30 minutes for pizza for then to be told the ham has pistachio nuts in, surely this is addressed when the order is placed. I know it was busy. But allergies are so important.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 18 January 2020

First time to Berts - great and had requested a table by the window which they ensured they provided. Great food.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 17 January 2020

Fantastic meal - great value for money!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 17 January 2020

The pizza was nice but really can’t understand why there isn’t a single pasta dish on the menu!? If I’d have realised before had we wouldn’t have gone and won’t be visiting again for that reason

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 16 January 2020

Nice atmosphere, great service and good food. We will be back

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 12 January 2020

Not many in but our party of 8 enjoyed. Just disappointed about parking near the venue. We had a disabled quest and no available parking nearby

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 11 January 2020

Fantastic food, great service for large party. Highly recommend.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 04 January 2020

Love it here. The staff are always really friendly and the pizzas and gelato are lush!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 28 December 2019

A lovely experience - friendly staff - good service - good atmosphere - just what we needed. Thank you.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 03 January 2020

Great food and super service! Thank you!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 01 January 2020

A fabulous dining experience

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 02 January 2020

We visited as a family of four with two children for the first time and we all really enjoyed the food, albeit our 9year old having to take off the pepperoni from her pizza due to it being quite spicy, this could maybe be mentioned in the description to prevent disappointment. The service speed was average which was surprising as when we ordered we were the only diners in the restaurant, this could be improved I feel. We would recommend Berts and have already done so, overall a positive experience.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 01 January 2020

Food was delicious. It's great to have gluten free options for pizza. My gluten free pizza was really tasty but I left the edges as they were a bit too well done for me. Ice creams were gorgeous too!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 31 December 2019

Finally got here at third attempt. Glad we persevered. Great service & meal. Only -'ve..sat under air-con. Very cold & two of party kept coats on because of this.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 30 December 2019

Service was very slow and they missed a pizza so had to wait for one to be made after all the other pizzas arrived

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 29 December 2019

Very nice food. Missed the cheese off the garlic bread, but didn’t miss it off the bill!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 31 December 2019

Superb food freshly prepared. Nothing beats freshly made pizza dough.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 29 December 2019

Great place to pop for , in my opinion the best pizza in Hull , plus great service and atmosphere

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 24 December 2019

Loved the pizza's. So fresh and tasty. Love it at burts.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 24 December 2019

Very surly staffing for Christmas Eve. We were helping our toddler when arriving and said just a moment and the staff member walked off to take a tables order. I was stunned I have never been ignored like that in a restaurant/cafe previously. We stood there speechless and eventually another staff member asked if we were being helped and seated us. After some time the initial ignorant and rude waitress returned to tKe our order. There were no niceties at all essentially ŵe felt we were trespassing and should leave. Our food arrived and the pizza was ok and our sons meal was fine. We had ordered a chicken salad and the salad was ok but the chicken was drier than the Sahara and I edible. We would have told someone but service was non existent. The original miserable waitress returned to our table and started to clear the table. She didn’t speak and obviously didn’t want to interact. I told her about the salad and asked for the bill. She said she would inform the chef. About 5 minutes later she wondered past and plonked the bill on the table. She had removed the salad from the bill which was appreciated. Please we understand no one wants to work on Christmas Eve but don’t take it out on the people who pay your wage. Such a pity, we won’t be returning.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 23 December 2019

Amazing as always

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 21 December 2019

Amazing food, service!!!! Would definitely go back

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 18 December 2019

Nice food and good service. The only disappointment was that as sit-in diners we were still given plastic spoons for our ice-cream.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 17 December 2019

Lovely dairy free and gluten free options; excellent service; lovely place. Will visit again when next in the area.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money