Open for lunch, afternoon tea and dinner daily
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Bertie's restaurant @ Ruthin Castle Hotel & Spa
The AA rosette awarded "Bertie's" restaurant at 4 star Ruthin Castle Hotel & Spa
Harris, our waiter, was very informative. His attention to detail as superb and nothing was too much trouble for him. The atmosphere was excellent and perfect for a romantic dinner.
Thoroughly enjoyed our afternoon, food and service were both fantastic
Beautiful environment, food good quality, service a bit slow but couldn’t fault the friendliness of the waiter.
The female waiter was attentive, friendly and human. Unfortunately, the bread we ordered was stale and, by the time it was replaced, we gad our starters. Please don't sell Scottish bottled water in Wales! Be proud to be Welsh!
nice food and very friendly
Great pleasure to have had the experience
The food was lovely , I could of ate twice as much ! Service excellent. Thank you very much
Great value food Lovely night
A lovely warm welcome from the reception staff. Very helpful and friendly staff in the spa too. Thankyou we enjoyed our stay
Lovely cakes, and the glad of champagne we had as an additional extra was delicious. We head a small discount whilst we were there but felt that it is perhaps it's a little expensive but great but also treat. Our waiter was very pleasant and eager to please.
Afternoon tea was excellent and service was spot on.
Food was exceptional, thoroughly enjoyable, restaurant was quite quiet but that’s more due to us dining on a Sunday, could not fault the food or service.
The Spa and hotel staff were great and really helpful. A few bits to tidy up around the castle but all in all a lovely place
The dinner food at the castle hotel was mediocre, especially for the price. Also, I understand that my stay was off season, but there wasn’t nearly enough wait staff for the numbers of people that were eating at The restaurant.
Delightful experience and one we will both repeat and keep telling friends about.
Not enough service personnel. Thought it was overpriced for the product.
Really lovely afternoon tea. Nice choice.very tasty.
I was surprised with how tired looking the castle was but staff were very attentive and helpful. Afternoon tea was bland and dry. I wouldn't be rushing back here I'm afraid.
Excellent dinner. All the staff gave a great service. Really enjoyed our stay. Thank you
The waiter, didn't get his name but I think he was Dutch was excellent and a very nice chap, the food was great as were the rest if the staff, a real credit to your hotel.
Excellent head waiter and good food well presented.
Lovely place cant fault anything
Meal was lovely and very well presented, staff polite and attentive. Drinks overpriced
Good food, great venue. Service was a little slow and clunky though the staff were friendly.