Open: 7 pm – 9.30 pm (Wednesday to Sunday)
Sunday lunch : Please contact reservations as we don't offer Sunday lunch every week.
Open all day until late
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
About Bailbrook House Hotel
Tucked away in the historic mansion is Cloisters restaurant where the heritage of this country house hotel in Bath really comes into its own, with original archways made from traditional Bath stone. This 2 AA Rosette restaurant celebrates classic ingredients and modern flavour combinations to create an exceptional modern British dining experience for guests.
Why not relax in the Royal Lounges? These are located in the Mansion House and are open to guests and non-residents alike, and benefit from unparalleled views over the Avon Valley and the City of Bath. All offer a sumptuous setting for elevenses, afternoon tea or pre-dinner drinks.
Afternoon Tea is served daily 13.30 - 17.00
The food lacked the usual 'Hand Picked' quality and the vegetarian options were limited and unusual...
Came here for afternoon tea and it was wonderful. One member of staff, Warwick, was absolutely amazing. He gave us such a lovely welcome to the hotel and when learning it was my mum’s birthday went out of his way to write her a lovely card and give her some chocolates. Was the nicest touch and made my mum feel so special! We will definitely be coming back again.
Dear Staff of Bailbrook House Hotel, My husband & I reserved a table for 6 at the Bailbrook last night at 7.00pm. The food was simply delicious, and the waiting staff & Maitre D' provided a warm and professional service throughout our dining experience. They were attentive, smiling throughout and helpful. They allowed us time between courses which was wonderful as we were meeting up with family members we had not seen for a while & had a lot to catch up with. From the moment we stepped into the reception area we were greeted warmly. I asked a member of staff at the reception area if they could find us a quiet space for us all to enjoy a pre dinner drink & to be able to talk and exchange Christmas presents. We were shown to the perfect private lounge with a lovely Christmas tree in place & we enjoyed a wonderful 1.5 hrs in there until we sat down for dinner in the Cloisters restaurant. We were all very impressed with this Hotel, the restaurant and the staff. We first became aware of your fabulous Hotel when we attended a wedding reception during 2017 and we shall return again in the future. Thank you all for making our stay just so enjoyable. Warmest wishes Marion & Ian MacGillivray
very nice atmosphere and attentive staff without being intrusive
Lovely afternoon tea, a good variety of sandwiches and cakes. Liked the option of jam or lemon curd which we haven’t come across before. Great value for money as we came on the 2 for the price of 1. Was only offered one pot of tea though, waited a long time and then Went to find somebody to ask for another. Apart from that excellent service.
Great service and lovely rooms . We'll be back again and again
Absolutely perfect! The sandwiches, Cakes and puddings were amazing. So tasty. The hostess was brilliant as well. Attend to us and always topped up our coffee/tea.
Arrived to a warm welcome. There was a slight hiccup with our booking which was dealt with quickly and in a very positive way. There was a wedding on so the waitress and the gentleman in charge were very busy but still very attentive. The positive and friendly staff made this a thoroughly enjoyable visit.
This Afternoon Tea was booked as a gift for a friend, taking advantage of the '2 for 1' special offer... which certainly made it value for money. The staff were cheerful and attentive, and the food delicious. The fruit scones were the best I've had in a long time! Thank you.
Amazing afternoon, will definitely be coming back, beautiful setting for our friends afternoon tea babyshower, staff were so kind and helpful and the food was fantastic!
The afternoon tea was delicious and satisfying, and the extra touch for my husbands birthday was lovely. Thanks to all the staff who made us very welcome and comfortable.
The extra little touches the staff provided made our stay very memorable. Thank you
We spent a very happy evening and were impressed with the atmosphere, quality of the food and wine and last but not least with the perfect blend of traditional service style along with humour. Timing of the courses was very well managed. Congratulations to the Cloisters we say!
Hello, Yesterday I took family to your hotel for afternoon tea. Only to find out that we not in the main lough area but put in the conservatory. The team where clearing away from a wedding and felt that we were just an inconvenience. My parents are in their 70s and it was such a disappointment for the 4 of us. We ended up leaving as the experience was worth £100. I explained we should have been told about the change of venue! A bad way to end a weekend away!
The food was great but the service was very poor. I emailed to confirm allergies and when we arrived the staff gave us no confidence this was addressed. Also we kept having to get up to find someone to get tea or even things missing off our food i.e. cream for the scones. It seemed like they put you on the room and then abandoned you. Not what I would expect for the price
Excellent afternoon tea with super and friendly waitress Amira.
Once again, the tea was perfect. Warwick took us around the hotel on my request (arranged by Kamila so my parents could see the venue I've chosen for my wedding next year) and he was lovely - very knowledgeable, friendly and entertaining.
Fantastic service, very attentive, Elena and Valentin couldn’t do enough. Delicious food, nice selection and variety. The building and grounds are beautiful, well kept and spotlessly clean. Only slight downside, corporate event giving feedback in the room where the afternoon tea was served, surely a separate room available as the conversation was loud and slightly distracting. Could only totally relax when they themselves were served lunch elsewhere!
Sandwiches and cakes were nice. Asked for water which was served in boiling hot glasses that had just come out of glass washer.....warm water is not nice. Lounge area where we sat was pretty dull, would have preferred to sit in consevatory area. 4 of us were made to have afternoon tea sat around a small coffee, not enough room on table so constantly had to move items. This is the 2nd time I've taken my mum and sisters for afternoon tea at Bailbrook, the first time was much better. Probably won't go back.
Lovely Food and atmosphere. Staff were very friendly and helpful - would highly recommend.
Staff were friendly and attentive. Champagne was "thrown in" as an additional cost but can't fault the food. We were x1 vegetarian and x1 ceoliac and the hotel catered for us both!
Great service, very accommodating staff and food was delicious! Thank you for a very enjoyable afternoon!
Obviously you are not a joined up company. If you had read my email to your manager you would not have added insult to injury by sending this survey!!! I tried to have afternoon tea but 35 minutes after being shown to our having seen no staff or service my wife and I left. I would not give Bailbrook House anything but a ZERO and will actively discourage any one from visiting.
Our party had a lovely evening in the restaurant. We were very impressed with the food and the high level of service. Perhaps a few slightly cheaper wines could be added to the list. Other than that a delightful experience.